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Pros
Reliable consent collection that supports Google Consent Mode, this has been very valuable for our business.
Good software for managing cookies and consents on our websites, ensuring we respect the newest regulations. They have lots of webinars to educate us and keep us up to date with what’s new.
Great communication with [sensitive content hidden} has been wonderful in answering questions and following up our needs.
Furthermore, they know which banner performs the best so you can both become compliant and use the suitable banner in terms of UX and in terms of getting the best conversion.
Cons
The pricing model can in a few cases be difficult to understand, especially when we present it to our clients.
The dashboard could use some explanations on the data they are showing, for all of us who have no idea about cookies.
The dashboard can be a little difficult to understand and we had some trouble in the beginning navigating.
The user interface backend is slow and hard to work with.
Showing Most Helpful
Showing 25 of 25 reviews
"GDPR compliance"
Pros: Good software for managing cookies and consents on our websites, ensuring we respect the newest regulations. They have lots of webinars to educate us and keep us up to date with what’s new. They keep developing the product so I don’t need to make changes myself. Good pricing.
Cons: The interface could be a bit more modern.
Vendor Response
"Great support, good product, OK auto blocker"
Overall: Overall experience with cookie information are very good. I have more pros than cons, to me the only downside are the auto-blocking feature not working as it should, the biggest upside is the support, always on point. Would recommend.
Pros: The support are great, replies that are actionable and understandable within a few hours. Also, the pop-up itself looks better than most competitors.
Cons: Their auto-blocking feature does in my experience not work optimally.
Vendor Response
"Easy enough to implement"
Pros: GDPR is something you don't want to get stuck with so the solution did what was required easily and quickly enough.
Cons: The price-hike was somewhat steep, but what can you do?
Vendor Response
"Great value with this CMP"
Pros: It was super easy to set up the cookie banner and we still get all the data we need as they integrates smoothly with Google Consent Mode.Excellent support.
Cons: The pricing model can in a few cases be difficult to understand, especially when we present it to our clients.
Vendor Response
"Easy setup and "
Overall: The best part is that we don't even have to touch a finger after implementation. We use it system wide on all platforms so every new site we build has the same easy implementation.
Pros: The setup is easy, the support is great and I feel confident that the system is in charge of handling all requests.
Cons: UI of the admin backend could be "prettier" and have more advanced functionality
Vendor Response
"Good consent management solution"
Overall: Reliable company that offers also other interesting privacy solutions
Pros: We could customize the banner so it fits our brand. Interface is intuitive and they have quite a lot of useful support articles. Smooth implementation and it works great ever since!
Cons: nothing comes to mind as of review date.
Vendor Response
"Making cookies easy for all of us"
Overall: With Cookie Information, I feel like we've got a trustworthy guide on our side. It’s nice knowing they have our back, helping ensure our brand and website are in safe hands.
Pros: I've always found tech stuff a bit challenging, but I was surprised at how smoothly things went with Cookie Information. With a little help from our tech guy, setting it up was quite straightforward. I especially liked how it just works, giving our website visitors a clear choice about cookies without being pushy. It's comforting to know that Cookie Information helps us stick to the rules while still being friendly to our visitors.
Cons: Sometimes, I wish things were explained in simpler terms. I trust the platform to do its job, but a few times, I felt a bit lost with some features. Not all of us are tech wizards!
Vendor Response
"The start of Working with Cookie Information"
Pros: It is the first and only testet system that crawls the site for me and autogenerate the needed information about what cookies me and my clients set and use.
Cons: The user interface backend is slow and hard to work with. It should be user firendly and we should have the options to share the consent solution to the end user (our client) without sharing information about all our clients.
Vendor Response
"Great tool"
Pros: It's easy to personalise and integrate to your website. It's a very fast solution and customer service is reactive.
Cons: The back end management is not very intuitive at first but once familiar with, it's easy to use.
Vendor Response
"Review on cookie information"
Pros: They have great customer service, quick and easy through chat.
Cons: It can be heavy and throw bad scores with INP.
"A trusted platform"
Overall: Very supportive staff and good rate of development.
Pros: Cookie Information helps us being GDPR compliant and provides us with a platform that helps us use cookies in the right way, which is no small tasks these days. Being in the insurance industry we need to be 100 % GDPR compliant.
Cons: Setting up a customized cookie pop up requires programming skills and we have had issues with Google Core Web Vitals due to the popup. Hopefully the latest version (V3) fixes this.
Vendor Response
"IT Operations Specialist"
Overall: reliable solution
Pros: Easy to implement and integrate, smooth communication with their team who can answer all our specific questions. Banner that ensures our customers are informed of the data collected, and that we respect the law. Various customization options. Overall really satisfied with the product.
Cons: It’s not entirely plug and play, but I assume no solution is. It does require a bit of work from our side when setting it up (to ensure it is fully functional).
Vendor Response
"All you need in CMP"
Pros: The customer support team is highly proficient, always available, and quick to respond to any implementation-related questions. The setup was smooth and quick, not only for the banner but also the cookie policy with ready-made tamplates available
Vendor Response
"Eesy to use "
Pros: Cookie information offers a easy solution for GDPR-tackling.
Cons: The price is relatively high but then again you can be sure things are done the right way!
Vendor Response
"Great support"
Overall: Overall my experience is that CookieInformation is a great partner in covering you to be compliant. You have not only a solution but also expertise from the support team.
Pros: Cookie Information gives personal help with compliance and support to set up the right solution for you.You can contact their experts who can help you with compliance knowledge and what is right for you to do. Furthermore, they know which banner performs the best so you can both become compliant and use the suitable banner in terms of UX and in terms of getting the best conversion.
Cons: It was a little technical to setup the solution by myself.
Vendor Response
"Great partner and solution"
Pros: The Cookie Information CMP is a very stable solution running smoothly. Easy to setup as well as easy workflow using the CMS. Support is very helpful to solve issues and questions when arising from time to time.
Cons: No comments - meant as a positive comment.
Vendor Response
"Dependable service and good software"
Overall: Very positive.
Pros: They were able to finally explain what cookies are and what they do. I was able to implement them myself, with no prior knowledge. Support is excellent and is interested in the customer's opinion a lot. Definatelly felt like they heard what I wanted and needed.
Cons: The dashboard could use some explanations on the data they are showing, for all of us who have no idea about cookies.
Vendor Response
"Google Consent Mode: A big plus"
Overall: Reliable consent collection that supports Google Consent Mode, this has been very valuable for our business.
Pros: Simple integration with Google Consent Mode and prompt support from the Cookie Information team.
Cons: Documentation could have included more detailed scenarios for Google Consent Mode. However, they had a good webinar about it that answered our more specific questions.
"Kodagent's review"
Pros: The complete solution for a working and easily customisable cookie blocking consent popoup.
Cons: Use of Microsoft Services for hosting CDN stuff..
Vendor Response
"Easy setup"
Overall: Easy to use, great consent results
Pros: Its fairly easy to set up if you know some coding and GTM
Cons: It could be made easier to customise colours etc of the pop up
Vendor Response
"Easy Cookie management tool for serious comapnies"
Pros: Easy to use and good functionality. I like to overview.
Cons: you need to classify the cookies yourself which was to hardest part.
Vendor Response
"Cookie Information - usage "
Overall: Good experience, really good customer service
Pros: Easy to use and a god set up with overview.
Cons: Difficult to classify unflassified cookies, it could be nice with some more features.
Vendor Response
"A good and simple solution to manage "
Pros: It integrates well with GTM and the usability is great. Also, their support is excellent and they help find the best solutions for you.
Cons: Cost money, and it requires some technical skills to set up and integrate with other tag services, but this is the same for all vendors/ solutions.
Vendor Response
"Cookie Information is a good GDPR cookie compliance solution"
Pros: Ease of use and implementation on any website
Cons: There could be easier ways to integrate third party scripts
Vendor Response
"Efficient and simple to implement"
Overall: Very good! Great communication with [sensitive content hidden} has been wonderful in answering questions and following up our needs.
Pros: It is a simple solution for us to fullfill our obligations.
Cons: The dashboard can be a little difficult to understand and we had some trouble in the beginning navigating.
Vendor Response