---
title: "FiveX Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FiveX Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more."
source_url: "https://www.capterra.com/p/248886/FiveX/"
page_type: "product"
language: "en"
---

# 

 FiveX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FiveX

## What is FiveX?

FiveX is a profitability and automation platform for brands and sellers operating across marketplaces, sales, and advertising channels. By connecting data from 190+ channels, FiveX gives you a complete view of profitability and helps you automatically improve performance. See exactly where you make or lose money across marketplaces, brands, products, and advertising campaigns. FiveX brings together key profit drivers including revenue, costs, returns, ad spend, and rankings, so you can understand the true profitability of every sale. But FiveX goes beyond analytics. With powerful automations for advertising and marketplace operations, you can optimize campaigns, improve profitability, and eliminate repetitive manual work. FiveX helps e-commerce teams turn data into action, save hours of work, and profitably scale across every channel.

## What is FiveX used for?

[Data Analysis](https://www.capterra.com/data-analysis-software/)[Marketplace](https://www.capterra.com/marketplace-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€75

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FiveX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fivex.com&name=FiveX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FiveX

5.0 (16)

VS.

[4.6 (55)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting Price

€75

Other

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (16)

Ease Of Use

4.4 (3,407)

Value For Money

4.4 (16)

Value For Money

4.4 (2,652)

Customer Service

5.0 (15)

Customer Service

4.4 (2,344)

## FiveX alternatives

[4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (198)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.6 (3,413)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/)

[4.7 (285)](https://www.capterra.com/p/249574/Jungle-Scout/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/248886/FiveX/alternatives/)

## FAQs about FiveX

Overview

### What company size and specific industries is FiveX built for?

FiveX is designed for B2B and B2C brands active on at least one sales channel, including marketplace-driven businesses. It is suited to companies with marketing, sales, purchasing, data analysis, management, consulting, or customer support teams that manage sales activity across channels.

Features and Usability

### What are the key features of FiveX?

FiveX includes API access, role-based permissions, and secure data storage for data control, plus dashboards, charting, and real-time reporting for analysis. It also offers data import/export, data blending, predictive analytics, forecasting, and multi-channel management for campaign, inventory, and order oversight.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

FiveX starts at €75 per month for the Essential plan, with a free version and free trial available. The Business plan costs €242 per month and adds guided onboarding, ads automation, multiple users and roles, a customer success partner, and repricer features. Essential includes 500 keywords and 230+ core connectors.

Getting Started and Support

### What training and onboarding options does FiveX offer?

FiveX provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided setup, webinars cover shared instruction, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started.

Getting Started and Support

### What customer support options does FiveX offer?

FiveX provides email/help desk support, chat, a knowledge base, and an FAQ/forum. These channels give users direct help and self-service guidance for common questions. No reviewer feedback on support experience is available, so no claims can be made about response speed, helpfulness, or common frustrations.

## Features

AI summary

Based on 2,534 Business Intelligence reviews

Capterra data shows that buyers of Business Intelligence software rank the following features as their top priorities:

-   **Multiple Data Sources** (**60%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**53%**)
-   **Data Visualization** (**47%**)

FiveX supports all three of the features reviewers value most: **Multiple Data Sources**, **Reporting/Analytics**, and **Data Visualization**. Together, these capabilities help businesses connect data from different systems, track performance through clear reporting, and turn complex information into visual insights, allowing teams to make faster and better-informed decisions.

Multiple Data Sources

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Data Visualization

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Graphical representation of data

Data Connectors

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Import/Export

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Dashboard

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Synchronization

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

FiveX 119 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

Perfecting the ads according to audience by adding relevant images, CTA buttons, keywords and more.

Manage advertising space and its sales within your network or publication

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Completes tasks independently without constant human intervention

Compare key metrics for the business against prominent players in the industry

Teach AI to follow brand guidelines and tone, generating branded, enterprise-grade content in text, images, audio, video, and more.

Create budgets based on historical data and future projections

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Manage various distribution channels, build relations with channel partners, and track their performance

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share AI models, media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Merge data from multiple sources to a single data set

Import, collect, and capture data from multiple sources

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

AI method of discovering or extracting data patterns from larger volumes of data

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Supports common databases such as MySQL and Oracle

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Edit and personalize data view as needed

Track and manage inventory levels to maintain proper supply

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Connects LLMs with business data sources and systems such as CRMs and knowledge bases to enable data-driven, context-aware interactions

Integration with third-party marketplace software

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

Manage multiple teams and operations from a central location

Designed for multiple vendors

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

An online catalog of inventory that customers can view

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Capture, organize and track product-specific data and information in a centralized location

Evaluate the degree to which business operations bring monetary gains

Design, communicate, and distribute incentives to perform a specific action

Share pre-configured sets of data organized and presented in a specific manner with the organization

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Set & manage permission levels based on user roles and restrict access to only authorized individuals

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Maintain security, compliance, and data privacy protocols for all interactions

Access, combine, transform, and store data without the help of an IT department

Online portal through which end users can access the system, manage tasks, or obtain information

Generate reports on your own without IT involvement

Categorize emotions expressed and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Sample files or documents that could be customized as needed or used as is

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Built-in website builder or integration with third-party site

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.9 (16)

4.9

Based on 16 reviews

## Pricing

Value for money

4.4 (16)

Free Trial

Free Version

Free forever

€0.00

It includes:

-   Keyword Research
-   Profit Calculator
-   Education

Essential

€75.00

Flat Rate,Per Month

It includes:

-   Choose from 230+ core connectors
-   Integrate ad channels
-   500 keywords included

Business

€242.00

Flat Rate,Per Month

It includes:

-   Choose from 230+ core connectors
-   Integrate ads channels
-   Choose from destinations
-   Ads automation
-   Repricer
-   1500 keywords included
-   Customer success partner
-   Multiple users and roles and permissions

Ads management

Contact us for pricing

It includes:

-   Choose from 230+ core connectors
-   Integrate ads channels
-   Choose from destinations
-   Market share insights
-   3P seller insights
-   Guided advanced setup
-   Multiple workspaces
-   User roles and permissions
-   Enterprise Single Sign-on

Value for money

4.4 (16)

4.4

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (15)

5.0

Based on 15 reviews

## User reviews

Overall rating

5.0

Based on 16 reviews

Filter by rating

5(16)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Bandana B.

Data Analysis

Banking

### "Title: A Reliable Platform That Simplifies Campaign Management."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2026

My overall experience with FiveX has been very positive. It combines sales and advertising data in one clear dashboard, helping me quickly identify what works and where adjustments are needed. The real-time insights, control over my bids, and excellent personal support make FiveX a valuable tool.

Pros

What I liked most about FiveX was how easy it made managing and understanding campaign performance. Before using it, I often had to switch between different platforms to check advertising and sales data, which was both time-consuming and confusing. With FiveX, everything was available in one place, making it much easier to track performance and understand what was actually driving results. The near real-time reporting was one of the biggest advantages for me. Instead of waiting for reports or manually compiling data, I could quickly see how campaigns were performing and make timely decisions. This helped me react faster whenever something needed attention, whether it was adjusting bids, reviewing ad performance, or identifying campaigns that needed improvement. Another feature I really appreciated was the level of insight the platform provides. The dashboard is simple, well-organized, and easy to navigate, so I never felt overwhelmed by the data. It presents information in a way that is easy to understand, even when managing multiple campaigns. This made it easier to identify trends, monitor return on ad spend, and make decisions based on actual performance instead of assumptions. One thing that truly stood out was the customer support. Whenever I had questions or needed guidance, the team was quick to respond and always willing to help. Their support felt personal rather than generic, and they took the time to explain things clearly. Having access to knowledgeable people who genuinely wanted to help made my overall experience much better. Overall, FiveX has helped simplify my day-to-day work by reducing the time spent on manual reporting and giving me a clearer picture of campaign performance. It has made monitoring, analyzing, and optimizing campaigns much more efficient. While no platform is perfect, I genuinely feel that FiveX has added value to the way I manage advertising. The combination of a user-friendly interface, useful insights, near real-time reporting, and responsive customer support has made it a reliable tool that I enjoy using. It has helped me work more efficiently, make better-informed decisions, and stay focused on improving campaign performance instead of spending hours gathering and organizing data.

Cons

There is a slight learning curve, especially for users new to marketplace advertising and performance data. However, the personal guidance makes it much easier to get started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rik D.

General Manager

Retail

### "Ontzorgt op ads en geeft je de inzichten om op te sturen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2026

Over het algemeen een top samenwerking. FiveX neemt ons veel advertentiewerk uit handen, levert de inzichten om op te sturen en denkt actief mee over onze groei, met korte lijntjes met mensen uit het team. Het draait op een persoonlijke manier, geen anoniem clubje. Het team denkt met je mee in hun ontwikkelingen en dat maakt hen wat mij betreft een van de beste, zo niet het beste, softwarebedrijf voor e-commerce ondernemers. Een echte aanrader.

Pros

Naast dat FiveX ons volledig ontzorgt op ads, is ook de functionaliteit fijn en zijn de inzichten belangrijk om op te sturen. \[sensitive content hidden\] draait onze campagnes over Bol en Amazon, inclusief de handmatige campagnes, en in het dashboard analyseren we dagelijks de beschikbare data. Die data wordt bovendien steeds accurater, waardoor we scherper kunnen bijsturen. De lijntjes zijn kort en het team denkt actief met je mee in hun ontwikkelingen.

Cons

Eerlijk gezegd heb ik weinig echte nadelen. Het enige punt is dat de marge- en winstdata in het begin nog niet volledig klopte, maar dat is inmiddels steeds beter en accurater geworden. Mijn enige "wens" zou zijn om die datakwaliteit te blijven doorontwikkelen, want juist daar zit voor ons veel waarde.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Dirk P.

Eigenaar

Internet

### "Top service voor meerdere platformen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 27, 2026

Erg fijne ervaring tot nu toe. Ik gebruik het nu langer dan een jaar en het bevalt erg goed. Het is gemakkelijk om de winst in te zien en stock levels bij te houden. Daarbuiten is de customer service erg fijn.

Pros

De insights die je in je winst krijgt. Aangezien je bij de marketplaces voornamelijk de omzet cijfers en de kosten van het platform etc. kan zien. Echter is dit daarmee dus niet de winst, wat eigenlijk het belangrijkste is van de onderneming.

Cons

De winst is niet altijd gelijk als je kijkt naar realtime en de profit analysis. Echter als je dit aangeeft dan kijkt het team met je mee en kijkt waar dit aan kan liggen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JJ

Jason J.

Oprichter

Retail

### "Duidelijke realtime rapportages en uitstekende persoonlijke ondersteuning"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2026

Mijn algemene ervaring met FiveX is zeer positief. Het platform brengt verkoopgegevens en advertentieprestaties samen in één overzicht, waardoor ik sneller kan beoordelen wat goed werkt en waar bijsturing nodig is. De realtime rapportages geven mij meer inzicht in de prestaties en winstgevendheid van mijn producten. Daarnaast vind ik het prettig dat ik zelf controle houd over mijn biedingen en niet volledig afhankelijk ben van automatische optimalisatie. In combinatie met de uitstekende persoonlijke ondersteuning maakt dit FiveX voor mij een waardevol hulpmiddel voor het beheren van mijn verkopen en advertenties.

Pros

FiveX geeft mij een duidelijk en vrijwel realtime overzicht van mijn verkoop- en advertentieprestaties op verschillende kanalen. Ik waardeer vooral dat ik de belangrijkste cijfers op één plek kan bekijken en vervolgens zelf handmatig biedingen kan aanpassen op basis van de resultaten. De rapportages zijn overzichtelijk en praktisch in gebruik. Ook de persoonlijke begeleiding is een groot pluspunt. Mijn adviseur is deskundig, snel bereikbaar en neemt de tijd om vragen duidelijk uit te leggen.

Cons

In het begin is er enige leercurve, vooral wanneer je nog niet veel ervaring hebt met marketplace-advertenties en prestatiegegevens. Het kost wat tijd om alle functies, cijfers en advertentie-instellingen goed te begrijpen. De persoonlijke ondersteuning helpt hier gelukkig sterk bij en maakt het veel eenvoudiger om het platform effectief te gebruiken.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KD

Kuldeep D.

Marketplaces

Consumer Goods

### "Time-Saver with Powerful Real-Time Data Insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2026

I really like the real-time data monitoring and overall data insights that FiveX provides. The granularity of the data is impressive, especially with their APIs, allowing me to monitor product performance closely and make strategic decisions for the future. The platform helps save time and optimizes ad campaigns effectively. The AI-aided campaign creation is particularly useful, working well with identifying keywords and optimizing bids based on performance. I also appreciate how easy it was to set up FiveX, especially with some experience in the field of marketplaces.

Pros

FiveX works great. Real time sales monitoring, AI aided ads campaign creation and optimization for Bol and multiple marketplaces is really helpful in saving time and improving performance. Would highly recommend FiveX for driving success in marketplaces.

Cons

If it can have Bol like capabilities for multiple other marketplaces that would be great. Other than that the tool works great overall.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WP

Willem P.

Marketing Manager

Furniture

### "Tevreden met FiveX"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 21, 2026

Pros

Samenkomen van alle data in een platform, het meedenken van de klantenservice, het advertentieplatform

Cons

Soms heb ik het idee dat ze te snel willen groeien waardoor juist de kwaliteit van de service afneemt.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PV

Patrick V.

DGA

Retail

### "Onmisbare tool voor marketplace-groei en data-gedreven sturing! ⭐⭐⭐⭐⭐"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Als e-commerce ondernemer met meerdere merken op platformen zoals Bol.com, Praxis, Brico en Amazon, is betrouwbare data goud waard. Sinds wij FiveX gebruiken, hebben we het stuur écht in handen. De software geeft ons een kristalhelder, realtime inzicht in onze KPI's, advertentiekosten en marges. Of het nu gaat om het bewaken van onze TACOS tijdens marktverschuivingen, het direct identificeren van 'winstlekkages' op productniveau (zoals een specifieke ad-spend die niet converteert), of het juist opschalen van onze hardlopers; FiveX maakt de data direct behapbaar en actiegericht. Dankzij de visuele dashboards zien we per merk en per EAN exact waar de marges liggen en waar we moeten bijsturen. Naast de topsoftware is de samenwerking met het team achter FiveX altijd ontzettend fijn. Schakelen verloopt soepel, ze denken proactief met je mee en de resultaten onder de streep zijn simpelweg top. Voor elke serieuze marketplace-verkoper die van Excel-frustraties af wil en écht wil groeien op basis van harde cijfers, is FiveX een absolute no-brainer!

Pros

\* Realtime marge- en winstinzicht: Je ziet direct onder de streep wat je daadwerkelijk overhoudt per merk en per product (EAN), inclusief alle verborgen kosten. \* Visuele advertentie-dashboards: Maakt het super eenvoudig om je advertentie-efficiëntie (TACOS) te monitoren en te sturen per specifieke campagnestrategie (zoals Sales vs. Profit Optimised). \* Snelle foutopsporing: Je spoort direct 'winstlekkages' op, zoals producten die veel advertentiekosten opsnoepen maar niet converteren, waardoor je meteen kunt ingrijpen. \* Fijne en proactieve samenwerking: Het team achter de software denkt écht met je mee, reageert snel en helpt je om het maximale uit je data te halen.

Cons

Steile leercurve in het begin: Omdat het platform zo ontzettend diep in de cijfers duikt en enorm veel features biedt, kan het dashboard in de eerste weken overweldigend overkomen als je net start. Tijdsinvestering voor optimale inrichting: Om echt het maximale uit de winst- en verliesberekeningen per EAN te halen, moet je er in de beginfase echt even goed voor gaan zitten om alle inkoopdata en variabele kosten correct te koppelen. Afhankelijkheid van marketplace-API's: Als een platform zoals Bol.com of Amazon een storing heeft in hun data-aanlevering, kan het soms even duren voordat alles weer synchroon loopt in het dashboard (hoewel FiveX dit softwarematig altijd snel oppakt).

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BV

Bram V.

Eigenaar

Import and Export

### "Een onmisbare tool voor onze klantenservice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Onze ervaring met FiveX is zeer positief. Het platform is gebruiksvriendelijk, overzichtelijk en eenvoudig in gebruik, waardoor nieuwe medewerkers er snel mee kunnen werken. Daarnaast helpt FiveX ons om klantcommunicatie efficiënt te beheren en administratieve taken te vereenvoudigen. Zo kunnen we bijvoorbeeld met slechts enkele klikken een factuur aanmaken en versturen naar een klant. Ook de ondersteuning vanuit het FiveX-team is uitstekend; vragen worden snel opgepakt en opgelost. Dankzij FiveX besparen we dagelijks tijd, werken we efficiënter en kunnen we onze klanten sneller en beter van dienst zijn. We zouden FiveX dan ook zeker aanbevelen aan andere e-commerce bedrijven die hun klantenservice en processen willen optimaliseren.

Pros

Wat ik het meest waardeer aan FiveX is hoe eenvoudig en toegankelijk het platform is. De interface is overzichtelijk en gebruiksvriendelijk, waardoor je er direct mee aan de slag kunt. Daarnaast is de ondersteuning uitstekend; wanneer we een vraag hebben, worden we snel en professioneel geholpen. FiveX bespaart ons dagelijks tijd en maakt onze werkzaamheden een stuk efficiënter.

Cons

Er zijn weinig dingen die ik als nadeel ervaar. Als ik een verbeterpunt zou moeten noemen, dan zouden meer mogelijkheden voor rapportages en extra filteropties binnen klantgesprekken en dashboards een mooie toevoeging zijn. Dit heeft echter geen grote impact op ons dagelijkse gebruik, en over het algemeen zijn wij zeer tevreden over het platform.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

UK

ugur K.

owner

Retail

### "“Meer Inzicht en Efficiëntie met FiveX”"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 13, 2025

Over het algemeen ben ik zeer tevreden. Zowel qua prestaties als gebruiksgemak voldoet het aan mijn verwachtingen. Ik merk duidelijk meer efficiëntie in mijn werkprocessen. Sjoerd heeft mij tijdens het hele proces uitstekend geholpen en ervoor gezorgd dat ik het platform optimaal kon gebruiken.

Pros

De uitgebreide data-analyse, het gebruiksvriendelijke dashboard en de duidelijke rapportages die helpen om processen te optimaliseren, zijn de grootste voordelen. Vooral de tijdsbesparing is erg waardevol.

Cons

ommige geavanceerde functies kunnen in het begin wat ingewikkeld zijn voor nieuwe gebruikers. Daarnaast zouden bepaalde rapporten nog meer maatwerkopties mogen hebben.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JV

Jesse V.

Directeur

Wholesale

### "Fijne overzichtelijke software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 2, 2025

Over het algemeen top ervaring gehad. Bij problemen wordt je super snel geholpen door \[GEVOELIGE INHOUD\], de klantenservice. Erg blij mee en wordt professioneel te woord gestaan door iemand met kennis, of toegang tot het software team met de nodige kennis. Top!

Pros

FiveX helpt mij met alle inzichten in mijn business. Verkopen op Bol, amazon en shopify kunnen goed gemonitord worden. Ook voor de ads is het een praktische tool om overzicht te houden en als je wilt om effectieve ads op te zetten.

Cons

Hoe groter je bedrijf wordt (in orders), hoe meer je betaalt. Ik ben zelf niet zo van dit soort pricing modellen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TV

Thijs V.

Mede eigenaar

Retail

### "Goede software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2025

Fivex is een een top software, met heel veel voordelen. Ook de klantenservice reageert snel op je vragen

Pros

Geweldige software, wij gebruiken fivex voor bol.com en shopify. Het mooie is dat je meerdere platformen kunt koppelen aan hetzelfde dashboard. Ook zijn de mailcampagnes betrouwbaar en heeft fivex extreem geavanceerde tools. Fivex geeft mij veel rust doordat ik overzicht en structuur heb in mijn business

Cons

Ik kan weinig minpunten bedenken, het kan wat prijzig zijn voor beginners. Voorderest heb ik niets aan of op te merken.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RP

rowan P.

directeur

Consumer Services

### "werkt fijn"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 15, 2025

werkt fijn geeft een goed beeld van je data en verkopen.

Pros

werkt fijn en overzichtelijk, geeft een goed beeld van al je verkopen

Cons

geen gevonden nog zover, dus kan hier niets over zeggen

Switched from

[Bola AI](https://www.capterra.com/p/10003273/Bola-AI/)

extra opties die boloo niet had zitten hier wel in

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

QV

Quinten V.

Eigenaar

Retail

### "Snel en goed geholpen via chatfunctie."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 28, 2025

Positieve ervaring met fivex tot nu toe.

Pros

Recent had ik een storing via API van \[gevoelige inhoud verborgen\] snel en goed geholpen. Nu weer opgelost.

Cons

Het nadeel van FiveX vind ik dat er geen product research mogelijk is, hiervoor heb je weer een externe tool/partij nodig. Dit zou ik graag voor marketplace Bol en Amazon mogelijk zien zodat je op basis van cijfers kunt sturen en alles in een platform hebt.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MV

Mitch V.

Directeur

Retail

### "Data is accuraat en service is perfect!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2025

Pros

We gebruiken Fivex al jaren omdat de data in de meeste gevallen accuraat wordt weergegeven.

Cons

Soms loop er wat mis, maar dat wordt altijd opgelost.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AV

Alex V.

Eigenaar

Consumer Electronics

### "Ik gebruik FiveX iedere dag"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2023

Pros

Het vinden van geschikte artikelen en het analyseren van mijn eigen assortiment.

Cons

Ik ervaar geen grote nadelen bij het gebruik van FiveX.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Loredana S.

Owner

Apparel & Fashion

### "Love FiveX"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2023

Fantastic experience! Couldn’t recommend it enough!

Pros

The best out there! Clear and easy to use

Cons

No cons!! I use FiveX o a daily basis, great software!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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