--- title: "Tourplan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tourplan Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/2489/Tourplan-iS/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Tourplan Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tourplan ## What is Tourplan? Over 450 leading tour operators and DMCs in 75 countries trust Tourplan to run their businesses, fully supported by our network of offices in Europe, Asia, Latin America, Africa and New Zealand. With feature rich facilities for FIT's, groups, packages, tailor-made tours and scheduled tours, Tourplan's software solutions will automate your entire business including product management, traditional and online sales, reservations, operations, and fully integrated accounts and management reporting. Tourplan pricing starts at $250 per month per user\*. Please contact Tourplan directly for additional information or to book a demo. \*Terms & Conditions apply. Minimum 5 users. ## What is Tourplan used for? [Tour Operator](https://www.capterra.com/tour-operator-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tourplan?[Manage this product listing](https://www.g2.com/products/tourplan/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tourplan 5.0 (2) VS. [4.8 (529)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting Price $250 Per User, Per Month Starting Price $79 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (529) Value For Money 4.5 (2) Value For Money 4.7 (503) Customer Service 5.0 (2) Customer Service 4.8 (523) ## Tourplan alternatives [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting price $145.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (58)](https://www.capterra.com/p/74193/Zaui-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [View all alternatives](https://www.capterra.com/p/2489/Tourplan-iS/alternatives/) ## FAQs about Tourplan Overview ### What company size and specific industries is Tourplan built for? Tourplan is designed for tour operators and travel services businesses, including inbound tour operators, destination management companies, ground handlers, domestic tour operators, and outbound tour operators. The target audience appears to be organizations of any size that manage travel arrangements, group coordination, and destination services within the tourism industry. Features and Usability ### What are the key features of Tourplan? Tourplan offers central reservation system, booking management, and reservations management for travel operations, along with CRM, client management, and customer database tools. It also includes itinerary creation, package creation, quotes/estimates, pricing management, payment processing, multi-currency, reporting & statistics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Tourplan offer? Tourplan provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided setup remotely, and documentation offers written reference material for self-paced learning and review. Getting Started and Support ### What customer support options does Tourplan offer? Tourplan provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details in the catalog are limited to these channels, so no user feedback is available here on response times, staff helpfulness, or common frustrations with support interactions. ## Features AI summary Based on 973 Tour Operator reviews Capterra data shows that buyers of tour operator software rank the following features as their top priorities: - **Booking Management** (**56%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) Tourplan supports all three of the features reviewers value most: **Booking Management**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help businesses handle trip bookings, keep reservation details accurate, and process customer payments in one system, allowing teams to manage day-to-day operations more efficiently and deliver a smoother booking experience. Payment Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Pricing Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Activities Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Central Reservation System 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Update and maintain information on inventory and rates to manage guest reservations in real time Itinerary Creation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Multi-Day Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Bookings that last more than one day Tourplan 40 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic $250.00 Per User,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SC Sotiris C. Head of Technology & Innovation Leisure, Travel & Tourism ### "Full cycle Travel management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 14, 2023 Pros Robust database and back end complexity/options Cons user interface, cross device support, API limitations Switched from [GlobeTrack](https://www.capterra.com/p/20561/GlobeTrack/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Geraint Huw D. Finance and Development Director Leisure, Travel & Tourism ### "Excellent support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2019 Pros We have been consistently impressed with how helpful the TourPlan support team has been since we purchased the software a few years ago. The software itself has proved very effective, and what really sets it apart is the consistently wonderful assistance we have received from all the staff at TourPlan. Very many thanks to you all! Cons Like all software, sometimes things have to be done in a seemingly roundabout way. However, the TourPlan team really does help you navigate these issues easily! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.