# Page 2 | Civic Champs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Civic Champs the right Volunteer Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248947/Civic-Champs/reviews

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Civic Champs

4.9 (33)

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Last updated March 13th, 2026

# Page 2 - Reviews of Civic Champs

## Showing most helpful reviews

Showing 26-33 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Autumn L.  
Donor Relations Specialist  
Fund-Raising  
Used the software for: Less than 6 months

### "A great way to keep track of volunteers"

May 8, 2024

5.0

Pros

It's nice to have a way for volunteers to sign up in shifts for different tasks. We also enjoy the function to check volunteers in, and we've even had volunteers excited that we can keep track of their volunteer time for our organization and for their own resumes. We also like the impact in dollars.

Cons

We haven't found anything we dislike at this time.

Review Source

Jade C.  
Volunteer Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Civic Champs has made managing our volunteers so much easier!"

April 6, 2022

4.0

Customer service has been great and any time I've had issues they've been quick to help. I like that they laos take my suggestions for products on board.

Pros

I love the events calendar and it makes it really easy to see everything that we have going on and what volunteers can get involved with.

Cons

A volunteer registration page would be helpful, as well as more options to color code or sort the calendar.

Review Source

AL

Amy L.  
Community Impact Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Great event management and volunteer time tracking software! "

June 3, 2022

5.0

The customer service has been excellent. Civic Champs staff are always quick to respond and very helpful. I now manage all aspects of a quarterly volunteer event series completely through Civic Champs including recruitment, registration, volunteer waivers, event reminders and communication, time tracking, and collecting volunteer feedback.

Pros

I love the messaging capabilities with Civic Champs. I can easily send out messages to all of my volunteers with the software and let them know we have an event they can register for, and then I get notifications as the spots get filled. When it is time to report on volunteer time, the information is easily accessible and I can export our data into Excel.

Cons

I wish the donation feature had more options to integrate with a platform we are already using for fundraising, like PayPal. I think at the moment there is only one option and it's not one we currently use.

Review Source

cC

christine C.  
Development Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great software- easy to use volunteer management "

April 27, 2022

5.0

Excellent!

Pros

It’s super easy to use and teach others. We have many volunteers who are not technically inclined or are hesitant to try something new. This is so easy for these people to learn and is very user friendly.

Cons

When it first came out it was glitchy, but had some a long way

Reason for choosing Civic Champs

Civic champs came to us, we had a demo and our \[SENSITIVE CONTENT\] purchased it for 3 years to start.

Review Source

SG

Samantha G.  
Volunteer Cooridnator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Good System"

September 21, 2023

5.0

Pros

I liked how easy the system was to use, it is very easy.

Cons

I didn't like how you couldn't add more details to a volunteers profile.

Review Source

Response from Civic Champs

October 2, 2023

Thank you for your review, Samantha! We're glad you found our product easy to use! We recently updated our Volunteer Profiles to includes a Notes feature for additional information. You can review this update and more here: https://intercom.help/civic-champs/en/articles/8201154-may-2023-product-update.

KL

Kathy L.  
Executive Director  
Construction  
Used the software for: 6-12 months

### "Great app for Habitat for Humanity Affiliates"

April 22, 2022

5.0

Overall experience - Perfect!

Pros

The software is easy to use once your opportunities and events are all set up. The Civic Champs customer service is superior to any I have ever worked with! They respond and assist immediately which is very unique in today's world of never getting an actual person on the phone. With Civic Champs, they are right there for you!

Cons

The only issue I would say needed improvement was widening the geo location and they fixed that already.

Reason for choosing Civic Champs

(As above)

Review Source

KA

Krista A.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great step forward in volunteer management"

April 8, 2022

4.0

Overall Civic Champs has been a big step forward in how our team processes new volunteers, tracks events worked and hours dedicated to our work.

Pros

It allows volunteers from across the organization to track hours and sign up for events all in one place.

Cons

mobile access as an administrator took some learning.

Review Source

AG

Amy G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great customer service and product"

March 24, 2022

5.0

Excellent - patient with my lack of knowledge!

Pros

The ease in using and customer service while onboarding.

Cons

A few volunteers had issues with registering the first time.

Review Source

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