# PIA VPN Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PIA VPN Software - reviews, pricing plans, popular comparisons to other VPN products and more.

Source: https://www.capterra.com/p/248998/PIA-VPN/reviews

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# 

 PIA VPN Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PIA VPN

## What is PIA VPN?

Virtual private network designed for businesses across all industries. It helps users with worldwide server access, data privacy, and access to unlimited content. Features of the platform include anonymous browsing, anti spam, and multi-location access.

## What is PIA VPN used for?

[VPN](https://www.capterra.com/vpn-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2.03

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for PIA VPN?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://bra.privateinternetaccess.com&name=PIA VPN)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PIA VPN

4.3 (14)

VS.

[4.5 (44)](https://www.capterra.com/p/248737/ProtonVPN/reviews/)

Starting Price

$2.03

Flat Rate, Per Month

Starting Price

$6.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (14)

Ease Of Use

4.6 (292)

Value For Money

4.4 (7)

Value For Money

4.2 (197)

Customer Service

3.8 (5)

Customer Service

4.2 (192)

## PIA VPN alternatives

[FortiClient](https://www.capterra.com/p/151916/FortiClient/)

[4.4 (292)](https://www.capterra.com/p/151916/FortiClient/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151916/FortiClient/)

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

[4.6 (978)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Highest Rated

[UTunnel VPN](https://www.capterra.com/p/199683/Utunnel-VPN/)

[5.0 (69)](https://www.capterra.com/p/199683/Utunnel-VPN/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/199683/Utunnel-VPN/)

[ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)

[4.6 (284)](https://www.capterra.com/p/170765/ExpressVPN/reviews/)

Starting price

$12.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170765/ExpressVPN/)

[View all alternatives](https://www.capterra.com/p/248998/PIA-VPN/alternatives/)

## Pricing

Value for money

4.4 (7)

Basic

$2.03

Flat Rate,Per Month

Value for money

4.4 (7)

4.4

Based on 7 reviews

## Support, customer service and training options

Customer Service

3.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (5)

3.8

Based on 5 reviews

## User reviews

Overall rating

4.3

Based on 14 reviews

Filter by rating

5(7)

4(6)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

DW

Dave W.

Service Desk Manager

Hospital & Health Care

### "Can't be beat for the cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2024

Using PIA for several years and it has been super reliable with excellent speeds for the price I paid.

Pros

Excellent connectivity, ease of use, reliability

Cons

Not every endpoint allows port forwarding

Alternatives considered

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Reasons for choosing PIA VPN

Cost was the primary factor along with a proven track record in court

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Davide B.

Managing director

Newspapers

### "A solid VPN choice well worth the cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 4, 2024

PIA VPN is cheap but it simply works out of the box and has been pretty solid. However, I decided to move to another provider with a more relatable business ethic and because I wanted its whole ecosystem. This decision wasn’t motivated by any PIA’s shortcoming, I just found a more comprehensive offer. Customer care has been quite quick and helpful to refund me, although they tried to talk me back into the product despite a clear and dry intention to get the 30-days no question asked refund

Pros

This VPN just works, it’s as simple as installing the app, creating an account (fully anonymously if you want to go to such lengths) and use it. Ping times and speed have been good throughout the first month, there is plenty of servers from all around the world, and it’s easy and quick to setup without too many bells and whistles (partly a pro and partly maybe a con)

Cons

The apps are a bit rudimentary but your not supposed to look at them for more than a few seconds, many times just the time of a couple of clicks. I did not appreciate the subscription being set to auto renew by default and having to disable that by accessing my online account (never mentioned in the setup / buying process) and not through the app - one needs to go a bit of a great length to notice it and disable it.

Alternatives considered

[Surfshark](https://www.capterra.com/p/198822/Surfshark/)

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

[Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/)

Reasons for choosing PIA VPN

PIA costed less (or even much less) but had a very similar, if not superior, feature set for my needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ruthis D.

Graphic Designer

Animation

### "High speed VPN"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 9, 2023

Pros

PIA VPN offers high speed connexions. I recommand it

Cons

I faced some delays when try to connect it sometimes

Switched from

[Acronis Cyber Backup](https://www.capterra.com/p/10010631/Acronis-Backup-12/)

[Surfshark](https://www.capterra.com/p/198822/Surfshark/)

[IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GV

George V.

Founder

Computer Software

### "Reliable vpn that doesn’t keep logs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 21, 2023

Pros

I have been using them for years. They are reliable constantly add more locations

Cons

Their servers get flagged by google and then google blocks access with recapta which is annoying

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Houenagnon Jules Vitale H.

Développeur Web

Computer & Network Security

### "PIA Meilleur VPN"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 22, 2023

Pros

En tant que développeur web, j'ai souvent besoin d'un VPN pour accéder à des sites restreints en fonction de ma localisation, ainsi que pour sécuriser et approfondir mes recherches. Mon expérience m'a conduit à considérer PIA VPN comme le meilleur de tous, et il est resté mon choix favori depuis plusieurs mois. Son interface est conviviale et l'utilisation est aussi simple

Cons

Je n'ai pas eu de problèmes majeurs avec ce VPN, ce que je peux souligner concerne le prix, c'est vrai que PIA VPN offre une option de tarification raisonnable, mais ce n'est peut-être pas la solution la moins chère sur le marché

Switched from

[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/)

[Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Carlos P.

QAE

Computer Software

### "VPN PIA Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 31, 2023

Pros

PIA VPN provides strong security which is something that I really need. The speed of connection to each of the servers is really fast. And the privacy protection is really good.

Cons

Sometimes the support is not the best and there is no free trial for testing.

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Patrick D.

Content Manager

Internet

### "Decent VPN For An Inexpensive Dedicated IP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 9, 2023

Pros

It's a good all around VPN, but I'm only using it for their dedicated IP address, which is cheaper than other providers. They give generous discounts for long term commitments.

Cons

Not thrilled about PIA being bought out by Kape Technologies, which is why I only use it for one specific purpose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Maria V.

Social media coordinator

Marketing and Advertising

### "Love it and highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 11, 2023

Pros

I love that you have many options of browsing locations

Cons

Speed gets reduced but it’s expected from a vpn

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sergio D.

manager

Computer Software

### "NOT Reliable DEDICATED IP Services"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 26, 2023

If you are looking for a professional dedicated / static IP VPN services stay away from PIA. We notified a few problems (dedicated IP in Frankfurt non accessible) a couple of weeks ago and it is still pending.

Pros

Simply to install and apps easy to use. Cost can be compared to the other players on the market.

Cons

VPN with dedicated IP. Absoluteley not reliable.

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Test

Alternatives considered

[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Irina K.

Software engineer

Computer Software

### "It does what it’s supposed to at a good price "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 10, 2022

Pros

Lots of locations to choose from and also displays latency which is helpful

Cons

Cannot really fault it. Like all vpn it slows down your speed a tad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Stavroula V.

N/a

Information Technology and Services

### "User friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 10, 2022

Great

Pros

The product is easy to use and it is usefull for me

Cons

Takes a minute to open up but then is fine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joe B.

Senior manager Product Development

Computer Software

### "Cheap VPN option, works as expected"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 29, 2022

Im not 100% sure if it is required, but I have used the VPN to help protect my internet connection when browsing using thirdparty networks. The cost was very affordable and worth the service it offers.

Pros

The desktop and mobile apps are very easy to use, it is possible to choose which country you want to appear to be from. It is possible to enable a Kill switch which will disable your internet when the VPN is nolonger connected. have just used the connection mainly when connecting to open wifi connections in cafes etc. Have not had any issues.

Cons

Have not had any problems so far. The program is simple to use and works as expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Philip T.

Writer

Writing and Editing

### "Simple and effective VPN with Windows and Android clients."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 20, 2022

I've found PIA very easy to set up and use on my windows machines as well as my Android smartphone and tablet. One click of a button and I know that I'll be connected to a secure VPN with no way for anyone else to track my online path.

Pros

I like how easy it is to use PIA on both my windows machines and my android smartphone and tablet. One click on the taskbar widget and I'm connected.

Cons

The thing I like least about PIA VPN is the sometimes slow connection to the chosen VPN region

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SU

Sascha U.

Freelancer

Design

### "A Decent Cheap VPN, With Sometimes Spotty Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 8, 2022

I've been using PIA for over a year now, and for the most part I'm happy with it, though it can sometimes be slow or have connectivity issues. When this happens I usually have to turn off the VPN and connect directly through my ISP, it's annoying, but not a deal breaker. I guess you get what you pay for, but with the very affordable price of the 3 year plan it's a reasonable tradeoff. The app itself seems well designed and has a lot of configuration options. Examples include connection protocol, support for split tunneling, a kill switch to prevent specific apps or the entire OS from connecting over the ISP connection, etc.

Pros

PIA VPN is one of the more affordable options, especially if you sign up for one of their 3 year deals. PIA also appears to value user privacy and has a no tracking policy Works well as a VPN for accessing region specific content and shopping deals Well designed VPN app with features like Split Tunneling and a Kill Switch.

Cons

I have found PIA VPN to often have spotty service. Most of the time it works ok for normal browsing, but there are often long periods of slow speeds or connectivity issues, usually across multiple servers. The mobile app is pretty flakey, so don't expect to use PIA on your phone.

Alternatives considered

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Reasons for choosing PIA VPN

I tried the Nord VPN trial, but at the time there were no good offers and it was hard to justify another subscription based on Nords prices. I later found PIA had a very good offer on a 3 year plan and am currently half way through the term.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Popular comparisons

[Proton VPN vs PIA VPN](https://www.capterra.com/compare/248737-248998/ProtonVPN-vs-PIA-VPN) 

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