--- title: "GatewayAPI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GatewayAPI Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/249013/GatewayAPI/" page_type: "product" language: "en" --- # GatewayAPI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GatewayAPI ## What is GatewayAPI? GatewayAPI is a leading provider of scalable messaging solutions, helping businesses connect with their audiences through SMS, RCS, and email. Built for reliability and growth, GatewayAPI delivers first-rate messaging services with seamless integration, enterprise-level compliance and an average uptime of over 99.99%. Whether you are sending a handful of messages or scaling to millions across multiple countries, our platform is designed to support you every step of the way. Trusted by businesses of all sizes, GatewayAPI combines high performance with competitive pricing, making it one of the best value messaging platforms on the market. For organizations with specific data requirements, we also offer a dedicated EU setup where hosting and ownership remain fully within the EU. GatewayAPI offers a high level of GDPR-compliance with annual ISAE 3000 and 3402 auditor's statements (comparable to a SOC 2 report). GatewayAPI is owned and operated by the platform company ONLINECITY.IO. ## What is GatewayAPI used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price €0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GatewayAPI?[Manage this product listing](https://www.g2.com/products/gatewayapi/claim_requests/new?auto=true) Rating Breakdown 4.9 +− Features4.7 Value for Money4.6 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.9 Features4.7 Value for Money4.6 Ease of Use4.6 Customer Service4.8 ## GatewayAPI Reviewers Verdict Updated September 2026 AI summary - GatewayAPI best suits organizations needing efficient, multi-channel client and internal communication. - Users most consistently value its ease of integration, reliable communication features, and practical support for SMS marketing. - It delivers faster day-to-day messaging, simplifies outreach, and reduces time spent on client updates. - Buyers may need to accept some trade-offs when handling large or complex data exchanges, as processing can slow and occasional network issues may arise. - GatewayAPI fits teams prioritizing straightforward, high-volume communication but may be less ideal where bulk data transfer speed is critical. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GatewayAPI 4.9 (70) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price €0.01 Usage Based Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (70) Ease Of Use 4.1 (652) Value For Money 4.6 (63) Value For Money 4.2 (619) Customer Service 4.8 (64) Customer Service 4.0 (591) ## GatewayAPI alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) [View all alternatives](https://www.capterra.com/p/249013/GatewayAPI/alternatives/) ## FAQs about GatewayAPI Overview ### What problems does GatewayAPI solve? GatewayAPI solves delayed outreach, manual mass texting, and disconnected customer communication by enabling bulk, scheduled, personalized, and two-way SMS through easy API integrations. Marketing teams, support teams, internal operations staff, schools, and event organizers use it to send timely updates, manage campaigns, and reach large contact lists securely. Answer based on 49 reviews Overview ### Which roles and teams benefit most from GatewayAPI? GatewayAPI is most used by software engineers, developers, and technical consultants who need reliable messaging APIs for application integration, automation, and delivery monitoring. Business managers, account teams, and executives benefit from streamlined customer communication workflows, while project and operations staff use it to coordinate notifications, outreach, and service updates efficiently. Answer based on 70 reviews Overview ### What company size and industries is GatewayAPI built for? GatewayAPI serves organizations of all sizes, with small businesses making up 39% of reviewers and enterprises 37%, led by Information Technology and Services at 51%. It also has traction in Computer Software at 16% and Computer & Network Security at 6%, with SMS marketing as the main use case. Answer based on 70 reviews Features and Usability ### What are the key features of GatewayAPI? GatewayAPI includes core messaging features like SMS messaging, mass texting, and 2-way messaging, plus differentiators such as API access and third-party integrations. Reviewers also highlight scheduled messaging, message personalization, and customer segmentation for campaigns, client communication, and automated notifications. Answer based on 49 reviews Integrations ### How easy is GatewayAPI to integrate with an API? GatewayAPI makes API integration straightforward for many teams, especially developers building messaging into existing systems. Users often mention simple setup, support for multiple programming languages, and reliable communication flows, though some want better documentation, clearer Swagger or OpenAPI support, and a basic interface for testing. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does GatewayAPI integrate with? GatewayAPI connects natively to Flowize and WordPress, and also works with Zapier for broader app connectivity. These integrations cover workflow automation and website publishing use cases, giving GatewayAPI support for three third-party platforms in its catalog. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does GatewayAPI offer? GatewayAPI provides webinars, documentation, and videos to help teams get started. Webinars support live, guided learning, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does GatewayAPI offer? GatewayAPI provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewer feedback describes support as fast and helpful, with quick answers and cooperative staff, though a few users say customer service could improve and the support experience is not always consistent. Answer based on 7 reviews Client communication ### How well does GatewayAPI handle client communication? GatewayAPI handles client communication well through fast SMS delivery, two-way messaging, and simple bulk outreach. Schools, event organizers, customer service teams, and small businesses use it to send reminders, notices, and updates quickly, while some mention occasional delays when messages get stuck during sending. Answer based on 10 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) GatewayAPI supports all three features that reviewers identify as most important: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume campaigns more efficiently, allowing teams to reach customers consistently and improve campaign execution. SMS Messaging 4.7 (44) 52.27% of 44 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.5 (44) 38.64% of 44 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time API 4.7 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Scheduled Messaging 4.7 (40) 47.50% of 40 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Message Personalization 4.6 (41) 36.59% of 41 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Campaign Management 4.6 (36) 36.11% of 36 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results GatewayAPI 25 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (70) 4.7 Based on 70 reviews ## Pricing Value for money 4.6 (63) Free Trial Basic €0.01 Usage Based, Value for money 4.6 (63) 4.6 Based on 63 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Flowize](https://www.capterra.com/p/176645/Flowize/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (64) 4.8 Based on 64 reviews ## User reviews Overall rating 4.9 Based on 70 reviews Filter by rating 5(60) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Shiva J. Associate Consultant Education Management ### ""Extraordinary application for sending the bulk SMS"" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2023 Pros The thing that I liked most about the GatewayAPI is its bulk SMS where I can notify all important updates with my team in a single click. We dont need to bother about the security of the content inside the SMS because GatewayAPI is fully secured. Cons Although it is a very good application for bulk messaging, I have faced some lag issues for the SMS to get delivered when the content in the SMS is lengthy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nj K. Associate IT Computer & Network Security ### "My Gateway revenue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2023 Pros The User friendlyness which helps user to find it more easy to use. Cons Simple way to use, nothing complicated, user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Telaprolu N. Senior Software Engineer Information Technology and Services ### ""Limitless Engagement and Communication: GatewayAPI"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 9, 2023 Pros It has been a key for communicating with my colleagues for SMS competitions and surveys. It is a faster way to interact compared to e-mail. Cons I have experienced minor issues like configuration and server downtime. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DV Divya V. Research Analyst Consumer Services ### "Sms Marketing and coordination platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2023 Overall a Good experience using Gateway as it supported us in effective marketing outreach Pros It helped us in SMS marketing of our organization, through this we were able to communicate with our users. Cons App integration and Other activities were super easy Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Sai T. Advance App Engineering Analyst Information Technology and Services ### "Why I use GatewayAPI " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 5, 2023 Pros GatewayAPI is a best integrated platform for SMS to perform bulk of actions which saving lots time and efforts which is so good. Gathering all important features in one platform is truly excellent. Cons As I’ve observed, GatewayAPI is quite good and I haven’t noticed anything wrong with it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sai Prasanth K. Senior Software Engineer Information Technology and Services ### "Marketing tool with best success rate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2023 Pros GatewayAPI helped me to send bulk SMS Messaging and it is easy to personalize the messages and send them in a bulk manner. In the GatewayAPI platform, we can send the SMS with customer-based segmentation and easy to integrate with third-party applications. Cons I have been using GatewayAPI for several months and observed that customer service can be improved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KA Kumar A. Senior Test Engineer Information Technology and Services ### "Best Marketing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2023 Pros Gateway API is easy to integrate with third party platforms. It helps me to send bulk SMS to multiple contacts with out latency and in the scheduled time. Cons I don't have any cons regarding the Gateway API Platform. As i didn't face any issues till now. customer support team is also so cooperative. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD Lavanya D. Associate Engineer Information Technology and Services ### ""Great solution for Bulk SMS at affordable prices."" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 2, 2023 Pros GatewayAPI is a great platform to interact with my colleagues while working and it helps in sending bulk SMS and communicate with our end users. It secures our information and data. Cons While sending huge data it takes a lot of time to process and it is also unstable while exchanging data with clients from across the world. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YR Yash R. HR recruiter Computer Software ### "Best partner to communicate professional " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 Pros It was a change maker in my daily work as it makes my communication with the client more simple and easier. It makes the process more professional and proper way. Definitely i will recommend people's to switch to the software as its worth compared to others Cons Its been a very short time I worked with it still I haven't found any negative to mention. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Executive Talent Acquisition Computer Software ### "Getting communication easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 31, 2023 My overall experience is simple awesome and I will definitely suggest this as one of the best software. Pros It makes our job more easier for communication. Where my major work got easier and saves my time. It makes the communication to the customers more easier and perfect. Cons I haven't found any cons with the software still long. Its worth for people's who makes more communication with people. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/249013/GatewayAPI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs GatewayAPI](https://www.capterra.com/compare/249013-10015149/GatewayAPI-vs-Project-Broadcast)