# GatewayAPI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GatewayAPI Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/249013/GatewayAPI

---

# 

 GatewayAPI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GatewayAPI

## What is GatewayAPI?

GatewayAPI is a leading provider of scalable messaging solutions, helping businesses connect with their audiences through SMS, RCS, and email. Built for reliability and growth, GatewayAPI delivers first-rate messaging services with seamless integration, enterprise-level compliance and an average uptime of over 99.99%. Whether you are sending a handful of messages or scaling to millions across multiple countries, our platform is designed to support you every step of the way. Trusted by businesses of all sizes, GatewayAPI combines high performance with competitive pricing, making it one of the best value messaging platforms on the market. For organizations with specific data requirements, we also offer a dedicated EU setup where hosting and ownership remain fully within the EU. GatewayAPI offers a high level of GDPR-compliance with annual ISAE 3000 and 3402 auditor's statements (comparable to a SOC 2 report). GatewayAPI is owned and operated by the platform company ONLINECITY.IO.

## What is GatewayAPI used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 70 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€0.01

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GatewayAPI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onlinecity.io&name=GatewayAPI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GatewayAPI

4.9 (70)

VS.

[4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting Price

€0.01

Usage Based

Starting Price

$0.0079

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (70)

Ease Of Use

4.1 (493)

Value For Money

4.6 (63)

Value For Money

4.2 (420)

Customer Service

4.8 (64)

Customer Service

4.0 (388)

## GatewayAPI alternatives

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/)

Starting price

$0.02

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/249013/GatewayAPI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mass Texting

4.5 (44)

38.64% of 44 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

SMS Messaging

4.7 (44)

52.27% of 44 reviewers that rated this feature as important or highly important

Send messages via SMS

Message Personalization

4.6 (41)

36.59% of 41 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Scheduled Messaging

4.7 (40)

47.50% of 40 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

API

4.7 (34)

52.94% of 34 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

2-Way Messaging

4.7 (21)

33.33% of 21 reviewers that rated this feature as important or highly important

Send and receive text messages to communicate with clients or prospects in real-time

GatewayAPI 17 features

Send and receive text messages to communicate with clients or prospects in real-time

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Enable custom polls/voting to facilitate decision-making or increase engagement

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Messaging system designed for contests and sweepstakes

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.7 (70)

4.7

Based on 70 reviews

## Pricing

Value for money

4.6 (63)

Free Trial

Basic

€0.01

Usage Based,

Value for money

4.6 (63)

4.6

Based on 63 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Flowize](https://www.capterra.com/p/176645/Flowize/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (64)

4.8

Based on 64 reviews

## User reviews

Overall rating

4.9

Based on 70 reviews

Filter by rating

5(60)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SJ

Shiva J.

Associate Consultant

Education Management

### ""Extraordinary application for sending the bulk SMS""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 12, 2023

Pros

The thing that I liked most about the GatewayAPI is its bulk SMS where I can notify all important updates with my team in a single click. We dont need to bother about the security of the content inside the SMS because GatewayAPI is fully secured.

Cons

Although it is a very good application for bulk messaging, I have faced some lag issues for the SMS to get delivered when the content in the SMS is lengthy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Nj K.

Associate IT

Computer & Network Security

### "My Gateway revenue"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2023

Pros

The User friendlyness which helps user to find it more easy to use.

Cons

Simple way to use, nothing complicated, user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Telaprolu n.

Senior Software Engineer

Information Technology and Services

### ""Limitless Engagement and Communication: GatewayAPI""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 9, 2023

Pros

It has been a key for communicating with my colleagues for SMS competitions and surveys. It is a faster way to interact compared to e-mail.

Cons

I have experienced minor issues like configuration and server downtime.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DV

Divya V.

Research Analyst

Consumer Services

### "Sms Marketing and coordination platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2023

Overall a Good experience using Gateway as it supported us in effective marketing outreach

Pros

It helped us in SMS marketing of our organization, through this we were able to communicate with our users.

Cons

App integration and Other activities were super easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Sai T.

Advance App Engineering Analyst

Information Technology and Services

### "Why I use GatewayAPI "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 5, 2023

Pros

GatewayAPI is a best integrated platform for SMS to perform bulk of actions which saving lots time and efforts which is so good. Gathering all important features in one platform is truly excellent.

Cons

As I’ve observed, GatewayAPI is quite good and I haven’t noticed anything wrong with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sai Prasanth K.

Senior Software Engineer

Information Technology and Services

### "Marketing tool with best success rate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2023

Pros

GatewayAPI helped me to send bulk SMS Messaging and it is easy to personalize the messages and send them in a bulk manner. In the GatewayAPI platform, we can send the SMS with customer-based segmentation and easy to integrate with third-party applications.

Cons

I have been using GatewayAPI for several months and observed that customer service can be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Kumar A.

Senior Test Engineer

Information Technology and Services

### "Best Marketing platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2023

Pros

Gateway API is easy to integrate with third party platforms. It helps me to send bulk SMS to multiple contacts with out latency and in the scheduled time.

Cons

I don't have any cons regarding the Gateway API Platform. As i didn't face any issues till now. customer support team is also so cooperative.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Lavanya D.

Associate Engineer

Information Technology and Services

### ""Great solution for Bulk SMS at affordable prices.""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 2, 2023

Pros

GatewayAPI is a great platform to interact with my colleagues while working and it helps in sending bulk SMS and communicate with our end users. It secures our information and data.

Cons

While sending huge data it takes a lot of time to process and it is also unstable while exchanging data with clients from across the world.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YR

Yash r.

HR recruiter

Computer Software

### "Best partner to communicate professional "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2023

Pros

It was a change maker in my daily work as it makes my communication with the client more simple and easier. It makes the process more professional and proper way. Definitely i will recommend people's to switch to the software as its worth compared to others

Cons

Its been a very short time I worked with it still I haven't found any negative to mention.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Executive Talent Acquisition

Computer Software

### "Getting communication easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 31, 2023

My overall experience is simple awesome and I will definitely suggest this as one of the best software.

Pros

It makes our job more easier for communication. Where my major work got easier and saves my time. It makes the communication to the customers more easier and perfect.

Cons

I haven't found any cons with the software still long. Its worth for people's who makes more communication with people.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/249013/GatewayAPI/reviews/)

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Popular comparisons

[Project Broadcast vs GatewayAPI](https://www.capterra.com/compare/249013-10015149/GatewayAPI-vs-Project-Broadcast) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)