# GatewayAPI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GatewayAPI the right SMS Marketing solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/249013/GatewayAPI/reviews --- GatewayAPI 4.9 (70) [View alternatives](https://www.capterra.com/p/249013/GatewayAPI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GatewayAPI Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews SM Sahil M Research AssociateInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It is a good platform which has all the required features for sending sms, creating api with web and app, other features to support coordination & communication with the users“ September 23, 2023 SJ Sanjeev J Associate consultant Information Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “Single Point of Failure: If your API gateway experiences downtime or issues, it can disrupt all the services and APIs that rely on it, making it a single point of failure.“ October 27, 2023 RB Revanth kumar B Associate Consultant Information Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “GatewayAPI is one of the best tools with a wide range of features that enables Email to SMS integration, which presents a versatile toolkit.“ October 24, 2023 st spoorthy t developerComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “The screen was freezing while moving from one page to another ,need for improvement of speed of application.“ September 21, 2023 Meenakshi s Operator in Apollo PahrmacyHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It help me to response in all format of data and store the requested data for future response which decrease the delay in response.“ September 29, 2023 Rashmitha N G Trainee engineer Computer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “While sending bulk messagea accross the country the messages get unstable.“ September 22, 2023 SJ Shiva J Associate ConsultantEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months. “The thing that I liked most about the GatewayAPI is its bulk SMS where I can notify all important updates with my team in a single click.“ November 12, 2023 Mithra K Software developer Computer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “Some times the SMS become unstable while sending accross other countries.“ September 15, 2023 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Meenakshi S. Operator in Apollo Pahrmacy Hospital & Health Care Used the software for: 1-2 years ### "Interact with client beyond any limit" September 29, 2023 5.0 This platform improves our customer services. We can easily share the requested details to our customers regarding our pharmacy department. The easy and early response to customer improves our sales. Pros Gateway api enhancing the instant response without effect other system to all the requests of customers. It help me to response in all format of data and store the requested data for future response which decrease the delay in response. Cons From my experience till now, there is no cons specified occured during my work. Review Source Ethan M. Network Security Engineer Information Technology and Services Used the software for: 1-2 years ### "Useful SMS Monitoring tool" October 3, 2023 5.0 It is easy to monitor the cost of sending and receiving messages with GatewayAPI account. Pros It is easy to integrate with other applications and monitor communication infrastructure. GatewayAPI enhances effective messaging channel among colleagues. The automation tools simplifies work and saves more time and cost. Cons This is the most reliable SMS management that I have used. The cost is effective and the performance is good. Review Source VR Verified Reviewer IT Technician Information Technology and Services Used the software for: Less than 6 months ### "Simple and effective solution for mass SMS texting " September 14, 2023 4.0 Pros We mostly used this product for communication inside the company (mass texting, etc.) and its worked very well. The simplicity of the API makes communication really easy for us and probably you can use it on high scale without any major problem. Cons I would have really like some easy to access user interface for the API, I know its not really promised for this product but its should be there for testing. Review Source Søren G. Co-founder Computer Software Used the software for: 2+ years ### "Easy-to-use SMS gateway" June 28, 2023 4.0 Pros It's pretty easy to get started and get the API integration working Cons SMS delivery is some times unstable in certain countries. I guess the same problem will happen to other providers as it's usually caused by the local network operators. Alternatives considered [Communication API](https://www.capterra.com/p/254200/Communication-API/)[Amazon Simple Notification Service (SNS)](https://www.capterra.com/p/234274/Amazon-Simple-Notification-Service-SNS/) Review Source MVSV Santosh K. Program Analyst Information Technology and Services Used the software for: 2+ years ### "Efficient Solution with User Friendly and Excellent Support " October 23, 2023 5.0 Pros In terms of cost, it’s so impressive but also a budget friendly and the team support is highly responsive. Getting started is very easy and sending SMS is truly invaluable Cons I couldn’t find any drawbacks while using GatewayAPI and I feel it Overall is pretty good Review Source Nidhigowda N. Software Engineer Computer Software Used the software for: 6-12 months ### "Good Software API" September 8, 2023 5.0 Pros It has good messaging function and costwise is also minimal. Cons The schedule messaging is slow of Gateway API otherwise everything is good Review Source Sai Prasanth K. Senior Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Marketing tool with best success rate" November 5, 2023 5.0 Pros GatewayAPI helped me to send bulk SMS Messaging and it is easy to personalize the messages and send them in a bulk manner. In the GatewayAPI platform, we can send the SMS with customer-based segmentation and easy to integrate with third-party applications. Cons I have been using GatewayAPI for several months and observed that customer service can be improved. Review Source Rashmitha N G. Trainee engineer Computer Software Used the software for: Less than 6 months ### "Simple and efficient way to exchange message. " September 22, 2023 4.0 I so happy with this tools, user interface is user friendly, I am able to convey my information and queries faster accross the country. Pros It enables fastest way to exchange information and queries with the client. The API integration and installation is simple. Cons While sending bulk messagea accross the country the messages get unstable. Some times the UI gets hang. Review Source Mithra K. Software developer Computer Software Used the software for: Less than 6 months ### "Efficient solution and functionality " September 15, 2023 5.0 Pros The faster customer support and it's so helpful. The cost per SMS is low. UI is fast and user friendly and supports sending bulk SMS. Cons The process time for sending bulk data take more compared to usual SMS. Some times the SMS become unstable while sending accross other countries. Review Source Rudraraju H. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Reliability and Versatility API" October 8, 2023 5.0 Pros GatewayAPI offers an attractive option for the businesses who are looking to maximize ROI in SMS marketing. and this tools offers to use at affordable price. Cons GatewayAPI have no issues till now and great to use. Review Source MI MrBala I. Manager Consumer Goods Used the software for: 2+ years ### "Easy massaging" October 21, 2023 5.0 I had a positive experience as my massaging customers is made easy Pros Send sms and contact your audience and customers cheaply and easily Cons I recommend the apple it is cheap and affordable on android phone Review Source SN Shilpa N. Pricing Lead Information Technology and Services Used the software for: Less than 6 months ### "Mass Text with GatewayAPI" October 20, 2023 5.0 Pros It integrates well with other Apps.Campaign planning is easier. Cons API and reporting need to be improved. Review Source AR Arunkumar R. Associate software Engineer Airlines/Aviation Used the software for: Less than 6 months ### "Fast response " September 23, 2023 5.0 Pros Recently but this product it's like amazing future and fast response no delay in the sms delivery. Cons No cons, working smoothly and this one is very useful for my team. Review Source RP Rahul P. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Best SMS platform " October 21, 2023 4.0 Gateway API solved our mostly challenging daily task Pros It provides solid gateway for sms with ease of integration and reliability Cons I don't think there are any drawback of gateway API Review Source VR Verified Reviewer Associate IT consultant Tobacco Used the software for: 6-12 months ### "Good " October 20, 2023 5.0 Pros It can identify and trap potentially malicious API calls. It provides centralized handling of API communication between them. Cons Single point of contact, latency , maintenance overhead Review Source LR Leonardo R. CEO Consumer Services Used the software for: I used a free trial ### "Best" September 29, 2023 5.0 Pros Easy implementation by the developer in several software languages. Cons The price could be lowest and the api could be better. Review Source VR Verified Reviewer Network engineer Computer & Network Security Used the software for: Less than 6 months ### "Good api platform " October 14, 2023 5.0 Pros SMS texting feature is really good. Api works smoothly. Cons The idea of mass texting and campaign didn't go well accordingly. Review Source PS Pooja S. Assistant manager Banking Used the software for: Less than 6 months ### "Best app for mass texting" May 16, 2023 5.0 If you are looking for best sms app. Gateway API os your search. Pros This is best application for mass texting and increasing the productivity. Really helpful Cons There is only thing that we can count on least like that is bugs sometimes Review Source SM Sahil M. Research Associate Information Technology and Services Used the software for: Less than 6 months ### "Good software for sms marketing and coordination " September 23, 2023 5.0 it was a great expereince with gatweway api as supported in the activities of marketing and to connect with our users effectively. Pros It is a good platform which has all the required features for sending sms, creating api with web and app, other features to support coordination & communication with the users Cons No con at all, very robust platform with all the required features. Alternatives considered [msg.Insurance Suite](https://www.capterra.com/p/163661/Msg-Life/) Reason for choosing GatewayAPI it has some good features Review Source LS Laura S. CEO Fishery Used the software for: Less than 6 months ### "GatewayAPI has played a crucial role" August 28, 2023 5.0 Pros GatewayAPI has played a crucial role in our ability to communicate effectively with our members and ensure the smooth running of our events and activities.I would recommend GatewayAPI without hesitation to any organization in need of a reliable SMS communication solution. Cons Der er ikke noget, jeg ikke kan lide ved GatewayAPI Review Source LD Lavanya D. Associate Engineer Information Technology and Services Used the software for: 6-12 months ### ""Great solution for Bulk SMS at affordable prices."" November 2, 2023 5.0 Pros GatewayAPI is a great platform to interact with my colleagues while working and it helps in sending bulk SMS and communicate with our end users. It secures our information and data. Cons While sending huge data it takes a lot of time to process and it is also unstable while exchanging data with clients from across the world. Review Source ST Sai T. Advance App Engineering Analyst Information Technology and Services Used the software for: 6-12 months ### "Why I use GatewayAPI " November 5, 2023 5.0 Pros GatewayAPI is a best integrated platform for SMS to perform bulk of actions which saving lots time and efforts which is so good. Gathering all important features in one platform is truly excellent. Cons As I’ve observed, GatewayAPI is quite good and I haven’t noticed anything wrong with it. Review Source JS Jitendra S. Talent acquisition specialist Information Technology and Services Used the software for: Less than 6 months ### "Great app for Message Personalization" May 28, 2023 5.0 If you are looking solution for Message Personalization this is your tool. Pros This application is really helpful in terms of Message Personalization with 2 way messaging feature. Cons I am using this application since a while till now no cons. Review Source RA Rudram A. Talent Acquisition Specialist Information Technology and Services Used the software for: Less than 6 months ### "Fabulous " May 17, 2023 5.0 Best way to managing sms and 2 way sms. Pros The best part of it. It is very user friendly and easy to use. Cons There is no negative point till now I observed. Review Source KK Kamalpreet K. Accountant Accounting Used the software for: 6-12 months ### "Help to solve maximum queries and improving customer services" October 20, 2023 5.0 Gateway API help to give quick response to queries. It also share the stored information automatically to clients which reduces the workload of our customers service departments. Our clients are also happy with its detailed and instant response. Pros Gateway API help me to solve maximum queries of our clients by its automatic and schedule response. It help to give quick response and share the detailed information which streamline our services. Cons Our services become smooth by using this tool. So, I cannot define any limitation about this tool. Review Source Similar Products Featured ## Related categories [SMS Marketing](https://www.capterra.com/sms-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.