# Shortwave Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shortwave Software - reviews, pricing plans, popular comparisons to other Email Management products and more. Source: https://www.capterra.com/p/249020/Shortwave --- # Shortwave Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shortwave ## What is Shortwave? Shortwave helps you email smarter and faster, so you can not only be more productive, but actually enjoy your inbox. Let's face it — your email isn't working for you. You're overwhelmed by a constant barrage of messages and tired of the never-ending struggle to clean up a confusing mess. Shortwave brings order to the chaos. We've completely redesigned email from the ground up so you can stay calm, focused, and in control. ## What is Shortwave used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shortwave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shortwave.com&name=Shortwave) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shortwave 5.0 (1) VS. [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $9 Per User, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.3 (2,882) Value For Money 0.0 (0) Value For Money 4.1 (2,207) Customer Service 0.0 (0) Customer Service 4.2 (2,051) ## Shortwave alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [View all alternatives](https://www.capterra.com/p/249020/Shortwave/alternatives/) ## FAQs about Shortwave Overview ### What company size and specific industries is Shortwave built for? Shortwave is designed for individuals and organizations of any size that use Gmail, with no specific industry focus. It suits freelancers, small businesses, and larger teams that want inbox management built around Gmail rather than a particular sector. Features and Usability ### What are the key features of Shortwave? Shortwave offers inbox management, chat/messaging, and collaboration tools for handling team communication. It also includes prioritization, alerts/notifications, email monitoring, search/filter, archiving and retention, response management, and workflow management to organize messages and manage follow-up tasks. Getting Started and Support ### What training and onboarding options does Shortwave offer? Shortwave provides live online training, documentation, and videos. Live online sessions support guided setup and direct instruction, documentation gives teams written reference material for self-paced review, and videos offer visual walkthroughs of key features and setup steps. Getting Started and Support ### What customer support options does Shortwave offer? Shortwave provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct help and self-service guidance for common issues. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inbox Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Email Monitoring Ability to oversee and optimize the operations of a mail server Shortwave 11 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Ability to oversee and optimize the operations of a mail server Organize, prioritize, and manage incoming communications Arrange tasks based on the level of priority or urgency Active monitoring of systems, applications, or networks Planning and managing of resources and procedures to mitigate the impact of events and incidents Search and filter data across systems to locate required information by entering keywords or certain criteria Create, design and manage workflows for repetitive tasks Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Free Version Basic $9.00 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Tariq Z. Social media manager Marketing and Advertising ### "Shortwave saves me from losing important emails " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 17, 2023 When clients send me emails I can't respond to straight away, Shortwave let's me pin them so I can respond layer Pros I like being able to pin important emails to the top of my inbox. It's very easy to lose important emails in all the clutter but this solves that problem Cons Not a con but I would love to be able to swipe delete emails like I can in Gmail Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.