---
title: "Best Shortwave Alternatives 2026 | Capterra"
description: "Looking for alternatives to Shortwave? Find out how Shortwave stacks up against its competitors with real user reviews, pricing information, and what features they offer."
source_url: "https://www.capterra.com/p/249020/Shortwave/alternatives/"
page_type: "alternatives"
language: "en"
---

# Shortwave alternatives

Last updated on August 20th, 2026

The best Shortwave alternatives are Gmail (best overall), Brevo Marketing Platform (best free plan), Zoho Mail (best budget option), and Google Workspace (most reviewed). Together they hold 35,824 verified Capterra reviews, with overall ratings from 4.5 to 4.8 out of 5. Shortwave itself holds 5.0 out of 5 across 1 reviews.

### Shortwave
- Rating: 5.0 out of 5 (1 reviews)
- Ease of use: 4.0 out of 5
- Starting price: $9.00 /user/mo
- Key features: 4 of 12 top category features

---

## Top alternatives

Shortwave alternatives compared

| Product | Rating difference | Ease of use | Starting price | Key features |
| --- | --- | --- | --- | --- |
| [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) — 4.6 out of 5 (539 reviews) | Rated 0.4 lower than this product | 4.5 out of 5 | $20.00 /usage/mo | 10 of 12 top category features |
| [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews) | Rated 0.3 lower than this product | 4.6 out of 5 | $15.00 /user/mo | 8 of 12 top category features |
| [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) — 4.3 out of 5 (2,947 reviews) | Rated 0.7 lower than this product | 4.3 out of 5 | $12.00 /usage/mo | 6 of 12 top category features |
| [Gmail](https://www.capterra.com/p/202338/Gmail/) — 4.8 out of 5 (13,544 reviews) | Rated 0.2 lower than this product | 4.8 out of 5 | Not available | 7 of 12 top category features |
| [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) — 4.5 out of 5 (2,517 reviews) | Rated 0.5 lower than this product | 4.5 out of 5 | Not available | 4 of 12 top category features |
| [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) — 4.7 out of 5 (17,695 reviews) | Rated 0.3 lower than this product | 4.6 out of 5 | $7.00 /user/mo | 10 of 12 top category features |
| [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) — 4.6 out of 5 (14,156 reviews) | Rated 0.4 lower than this product | 4.5 out of 5 | $6.00 /user/mo | 5 of 12 top category features |
| [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) — 4.2 out of 5 (860 reviews) | Rated 0.8 lower than this product | 4.4 out of 5 | Not available | 6 of 12 top category features |
| [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) — 4.5 out of 5 (1,068 reviews) | Rated 0.5 lower than this product | 4.4 out of 5 | $1.00 /user/mo | 9 of 12 top category features |
| [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) — 4.6 out of 5 (3,517 reviews) | Rated 0.4 lower than this product | 4.6 out of 5 | $9.00 /usage/mo | 10 of 12 top category features |

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## Top alternatives with AI capabilities

The Shortwave alternatives with the strongest AI features are Klaviyo, LiveAgent, and Google Workspace, based on verified feature data and Capterra reviews.

### [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) — 4.6 out of 5 (539 reviews)
- AI features: AI Copilot, Generative AI

### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews)
- AI features: AI/Machine Learning, Chatbot, Natural Language Processing

### [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) — 4.7 out of 5 (17,695 reviews)
- AI features: AI Design & Content Suggestions, AI Presentation Generation, AI Text-to-Slide, AI Visual Generation

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## Top Free alternatives to Shortwave

The best free alternatives to Shortwave are Klaviyo, LiveAgent, and Constant Contact — all three offer a free plan alongside paid tiers.

### [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) — 4.6 out of 5 (539 reviews)
- Free options: Free trial, Free version
- Starting price: $20.00 /usage/mo

### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews)
- Free options: Free trial
- Starting price: $15.00 /user/mo

### [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) — 4.3 out of 5 (2,947 reviews)
- Free options: Free trial
- Starting price: $12.00 /usage/mo

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## Top alternatives for SMBs

Among reviewers from companies with 1-200 employees, the highest-rated Shortwave alternatives are LiveAgent (4.7), Google Workspace (4.7), and Microsoft 365 (4.7).

### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)
- 1,089 SMB reviewers say
- Overall rating: 4.7 out of 5 across 1,089 SMB reviews
- Ease of use: 4.6 out of 5 across 1,083 SMB reviews

> "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." — Jacopo R., CEO (May 6, 2026)

### [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
- 9,685 SMB reviewers say
- Overall rating: 4.7 out of 5 across 9,685 SMB reviews
- Ease of use: 4.7 out of 5 across 8,547 SMB reviews

> "The price per email account makes sense and is very competitive against the rest of the market." — Daniel S., Manager (July 3, 2026)

### [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
- 6,891 SMB reviewers say
- Overall rating: 4.7 out of 5 across 6,891 SMB reviews
- Ease of use: 4.5 out of 5 across 6,848 SMB reviews

> "Occasional updates may also change the interface or move features, requiring users to adjust." — April V., Loan Originator (July 27, 2026)

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