--- title: "WINCLOUD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WINCLOUD Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/249031/WINCLOUD/" page_type: "product" language: "en" --- # WINCLOUD Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WINCLOUD ## What is WINCLOUD? WINCLOUD is the premier Property Management Software (PMS) crafted specifically for hotel groups and hospitality chains. As seasoned hoteliers managing multiple properties, they understand the challenges of efficiently overseeing business operations. That's where WINCLOUD steps in, providing the ultimate solution to streamline workflow management and enhance team collaboration across their entire hotel portfolio. With WINCLOUD, they can say goodbye to cumbersome manual processes and hello to seamless automation. ## What is WINCLOUD used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WINCLOUD?[Manage this product listing](https://www.g2.com/products/wincloud-pms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WINCLOUD 4.6 (19) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (19) Ease Of Use 4.6 (1,623) Value For Money 4.7 (19) Value For Money 4.6 (1,549) Customer Service 4.7 (19) Customer Service 4.7 (1,591) ## WINCLOUD alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/249031/WINCLOUD/alternatives/) ## FAQs about WINCLOUD Overview ### Which roles and teams benefit most from WINCLOUD? WINCLOUD is most used by hotel managers, general managers, and revenue or reservations teams that oversee daily property operations, bookings, and occupancy performance. IT managers rely on it to support system reliability and data workflows, while commercial, sales, and e-commerce leaders use it to manage distribution, pricing, and business growth. Answer based on 19 reviews Features and Usability ### What are the key features of WINCLOUD? WINCLOUD offers reservations management, online booking, front desk management, and room booking for hotel operations. It also includes accounting, billing and invoicing, rate management, revenue management, and reporting/analytics, plus housekeeping management, inventory management, multi-property support, GDS/OTA integration, and third-party integrations. Integrations ### Which third-party tools and platforms does WINCLOUD integrate with? WINCLOUD integrates with SiteMinder and TallyPrime. These connections support online booking management and data consolidation with other unit activities, giving WINCLOUD a focused integration set centered on reservation workflows and accounting or operational coordination. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does WINCLOUD offer? WINCLOUD provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions support remote guided setup, and documentation gives teams written reference material for learning features and checking steps as needed. Getting Started and Support ### What customer support options does WINCLOUD offer? WINCLOUD provides Email/Help Desk, 24/7 Live Rep, and Chat support. User experience details about response speed, helpfulness, or common support frustrations are not available here, so support quality cannot be assessed from reviewer feedback. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) WINCLOUD supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help properties manage bookings accurately, keep availability up to date, and accept reservations through online channels, allowing teams to reduce manual work and improve the guest booking experience. Calendar Management 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Front Desk Management 4.6 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Reservations Management 4.6 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Guest Experience Management 4.4 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Inventory Management 4.4 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Housekeeping Management 4.5 (13) 30.77% of 13 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff WINCLOUD 28 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.7 (19) ### Starting price Free trial not available Value for money 4.7 (19) 4.7 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (19) 4.7 Based on 19 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SP sagung putri A. sales manager Hospitality ### "Nothing overall good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Pros easy user and easy support for customers Cons nothing problem at all, so easy user managed Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Reasons for choosing WINCLOUD Because not very expensive, easy user managed, customers support very help us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Sathish K. Operation Manager IT & Data Centre Hospitality ### "Very useful for product for group of hotel’s " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 16, 2023 Pros You can manage inventory, bookings, rates, company and guest profiles and MIS from central office, Cons Security checks needs to be improved based on the current technology terms Switched from [WINHMS](https://www.capterra.com/p/128271/WinHMS-Express/) Centralised management Alternatives considered [OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) Reasons for choosing WINCLOUD Cost effective Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Aquella L. Hotel Manager Hospitality ### "Wincloud experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 13, 2023 Pros The Wincloud PMS service is user friendly. Cons Absence of pro forma invoice for group reservations. Switched from [eZee Frontdesk](https://www.capterra.com/p/174449/eZee-Frontdesk/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Anand K. Hotel Manager Hospitality ### "Execellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2023 Pros User-friendly software, entry level staffs easily understand and started to using it Cons Not really, yet to find any difficulties of the usage Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rijas M. IT Manager Hospitality ### "Quick support and easy implimentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 12, 2023 Pros Quick support and response team, use anywhere, processing speed, Alternatives considered [OPERA Cloud Distribution](https://www.capterra.com/p/266212/OPERA-Cloud-Distribution/) Reasons for choosing WINCLOUD Experienced team and we use their winhms on promise apps more than 10 years Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG judson G. General Manager Hospitality ### "User friendly reliable software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 Five star product Pros Dashboard is very attractive with different Cons Manager report should make for tax include and exclude Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DA Dwi A. E-commerce Executive Hospitality ### "PMS for first time user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2023 Pros The system is easy to use and the support system are helpful Cons There is nothing to improve yet, everything works like what we need Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Thank you for your review. We are happy to know that you find WinCloud easy to use. You should not encounter any issue while changing a specific type of data – we regret the inconvenience caused. Our customer support team will get in touch with you to resolve the issue. GP Gede P. Hotel Manager Hospitality ### "Simple " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2023 Pros Easy to make a new reservation, good display Cons When change type of room all data is change too Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Thank you for your review. We are happy to hear that WinCloud is helpful for your business. We take customers' data security seriously and WinCloud is PCI DSS compliant and safe to use. As always, our customer support team is available to offer you support and assistance whenever needed! OS Om S D. Senior Business Development manager head Hospitality ### "Excellent software for Hotels " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2023 Pros Wincloud- user friendly and helpful for training staff and excess assistance always 24/7 for assistance — very secure software Switched from [IDS Prime](https://www.capterra.com/p/198103/IDS-Prime/) Yes already done Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Thank you for your review. We are happy to hear that WinCloud is helpful for your business. We take customers' data security seriously and WinCloud is PCI DSS compliant and safe to use. As always, our customer support team is available to offer you support and assistance whenever needed! MR Manjunath R. Controller Hospitality ### "User friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2023 Pros Front office management, housekeeping, point of sale, Cons HR management not used since it does meet the requirements. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Thank you for reviewing WinCloud. We are glad you find the modules in our product useful to your business. We would be grateful if you can write to us on what features can be improved in our product so that our teams can come up with a solution in the future. [View all Reviews](https://www.capterra.com/p/249031/WINCLOUD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.