# WINCLOUD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WINCLOUD Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/249031/WINCLOUD

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# 

 WINCLOUD Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WINCLOUD

## What is WINCLOUD?

WINCLOUD is the premier Property Management Software (PMS) crafted specifically for hotel groups and hospitality chains. As seasoned hoteliers managing multiple properties, they understand the challenges of efficiently overseeing business operations. That's where WINCLOUD steps in, providing the ultimate solution to streamline workflow management and enhance team collaboration across their entire hotel portfolio. With WINCLOUD, they can say goodbye to cumbersome manual processes and hello to seamless automation.

## What is WINCLOUD used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for WINCLOUD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.winsargroup.com/&name=WINCLOUD)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WINCLOUD

4.6 (19)

VS.

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

Contact vendor

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.6 (427)

Value For Money

4.7 (19)

Value For Money

4.6 (406)

Customer Service

4.7 (19)

Customer Service

4.8 (416)

## WINCLOUD alternatives

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/249031/WINCLOUD/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Front Desk Management

4.6 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Reservations Management

4.6 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Guest Experience Management

4.4 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

Inventory Management

4.4 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Housekeeping Management

4.5 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Point of Sale (POS)

4.6 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

WINCLOUD 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Long term accommodation for guests

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and handle various international currencies

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

One location

Manage operations/processes associated with spas and other hotel activities

Set up connections to third-party platforms to improve business processes

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Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.7 (19)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (19)

4.7

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (19)

4.7

Based on 19 reviews

## User reviews

Overall rating

4.6

Based on 19 reviews

Filter by rating

5(12)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SP

sagung putri a.

sales manager

Hospitality

### "Nothing overall good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2023

Pros

easy user and easy support for customers

Cons

nothing problem at all, so easy user managed

Alternatives considered

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

Reasons for choosing WINCLOUD

Because not very expensive, easy user managed, customers support very help us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sathish K.

Operation Manager IT & Data Centre

Hospitality

### "Very useful for product for group of hotel’s "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 16, 2023

Pros

You can manage inventory, bookings, rates, company and guest profiles and MIS from central office,

Cons

Security checks needs to be improved based on the current technology terms

Switched from

[WINHMS](https://www.capterra.com/p/128271/WinHMS-Express/)

Centralised management

Alternatives considered

[OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/)

Reasons for choosing WINCLOUD

Cost effective

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Aquella L.

Hotel Manager

Hospitality

### "Wincloud experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 13, 2023

Pros

The Wincloud PMS service is user friendly.

Cons

Absence of pro forma invoice for group reservations.

Switched from

[eZee Frontdesk](https://www.capterra.com/p/174449/eZee-Frontdesk/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Anand K.

Hotel Manager

Hospitality

### "Execellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Pros

User-friendly software, entry level staffs easily understand and started to using it

Cons

Not really, yet to find any difficulties of the usage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rijas M.

IT Manager

Hospitality

### "Quick support and easy implimentation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 12, 2023

Pros

Quick support and response team, use anywhere, processing speed,

Alternatives considered

[OPERA Cloud Distribution](https://www.capterra.com/p/266212/OPERA-Cloud-Distribution/)

Reasons for choosing WINCLOUD

Experienced team and we use their winhms on promise apps more than 10 years

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

judson G.

General Manager

Hospitality

### "User friendly reliable software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

Five star product

Pros

Dashboard is very attractive with different

Cons

Manager report should make for tax include and exclude

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Dwi A.

E-commerce Executive

Hospitality

### "PMS for first time user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 31, 2023

Pros

The system is easy to use and the support system are helpful

Cons

There is nothing to improve yet, everything works like what we need

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Thank you for your review. We are happy to know that you find WinCloud easy to use. You should not encounter any issue while changing a specific type of data – we regret the inconvenience caused. Our customer support team will get in touch with you to resolve the issue.

GP

Gede P.

Hotel Manager

Hospitality

### "Simple "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 31, 2023

Pros

Easy to make a new reservation, good display

Cons

When change type of room all data is change too

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Thank you for your review. We are happy to hear that WinCloud is helpful for your business. We take customers' data security seriously and WinCloud is PCI DSS compliant and safe to use. As always, our customer support team is available to offer you support and assistance whenever needed!

OS

Om S D.

Senior Business Development manager head

Hospitality

### "Excellent software for Hotels "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2023

Pros

Wincloud- user friendly and helpful for training staff and excess assistance always 24/7 for assistance — very secure software

Switched from

[IDS Prime](https://www.capterra.com/p/198103/IDS-Prime/)

Yes already done

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Thank you for your review. We are happy to hear that WinCloud is helpful for your business. We take customers' data security seriously and WinCloud is PCI DSS compliant and safe to use. As always, our customer support team is available to offer you support and assistance whenever needed!

MR

Manjunath R.

Controller

Hospitality

### "User friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2023

Pros

Front office management, housekeeping, point of sale,

Cons

HR management not used since it does meet the requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Thank you for reviewing WinCloud. We are glad you find the modules in our product useful to your business. We would be grateful if you can write to us on what features can be improved in our product so that our teams can come up with a solution in the future.

[View all Reviews](https://www.capterra.com/p/249031/WINCLOUD/reviews/)

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