--- title: "Maptionnaire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Maptionnaire Software - reviews, pricing plans, popular comparisons to other Community products and more." source_url: "https://www.capterra.com/p/249208/Maptionnaire/" page_type: "product" language: "en" --- # Maptionnaire Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Maptionnaire ## What is Maptionnaire? The GIS-backed community engagement platform that solves the challenges of traditional public participation. Instead of relying solely on meetings or paper surveys that miss key demographics, this platform helps planners efficiently and cost-effectively reach a wider, more diverse audience than ever before. Easily design engaging surveys and manage the entire community engagement process from one place. This GIS-backed solution replaces fragmented tools, turning insights into actionable plans—fast. Create multi-language surveys and engage a broader, more diverse audience, including hard-to-reach communities. Build a more inclusive process and get a stronger, more representative understanding of community needs. Smart analytics and AI-powered insights help you quickly find patterns and themes. The result is a transparent, data-driven approach that builds legitimacy and community ownership. Stop guessing. Start community mapping with Maptionnaire. ## What is Maptionnaire used for? [Community](https://www.capterra.com/community-software/)[Survey](https://www.capterra.com/survey-software/)[Municipal](https://www.capterra.com/municipal-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maptionnaire?[Manage this product listing](https://www.g2.com/products/maptionnaire-community-engagement-platform/claim_requests/new?auto=true) ## Maptionnaire Overview Updated September 2026 AI summary Maptionnaire offers cloud-based tools for organizations seeking to manage municipal and community processes such as planning, zoning, and land asset management. Designed for small businesses to enterprises, it provides features like reporting, analytics, customizable reports, geographic maps, and collaboration tools, supporting both day-to-day operations and strategic planning through web and mobile access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maptionnaire 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,315) Value For Money 0.0 (0) Value For Money 4.5 (5,072) Customer Service 0.0 (0) Customer Service 4.6 (5,086) ## Maptionnaire alternatives [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [View all alternatives](https://www.capterra.com/p/249208/Maptionnaire/alternatives/) ## FAQs about Maptionnaire Overview ### What company size and specific industries is Maptionnaire built for? Maptionnaire is designed for public sector organizations and consulting teams involved in urban planning, transportation planning, and community engagement. It also fits researchers, city officials, municipal leaders, and specialists who need to gather public input for local government and planning projects. Features and Usability ### What are the key features of Maptionnaire? Maptionnaire offers survey builder tools with customizable questions, templates, and question branching, plus anonymous feedback, commenting/notes, and collaboration tools. It also includes geographic maps, planning and zoning features, reporting/analytics, visual analytics, data import/export, mobile survey access, multi-language support, and access controls/permissions. Pricing ### How much does it cost and what fees or limitations are included? Maptionnaire starts at $1,100 per year for the Collect plan, which is usage based. The Point and Communicate plans have no listed price. Plan details include features such as standard question types, translation tools, in-app georeferencing, custom basemaps, and webpage editing. Integrations ### Which third-party tools and platforms does Maptionnaire integrate with? Maptionnaire connects natively to ArcGIS. This integration supports mapping and spatial data workflows by linking Maptionnaire projects with ArcGIS environments for GIS-based planning and analysis. Getting Started and Support ### What training and onboarding options does Maptionnaire offer? Maptionnaire provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Maptionnaire offer? Maptionnaire provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users direct contact options and self-service resources for common questions. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or recurring support issues. ## Features AI summary Based on 62 Community reviews Capterra data shows that buyers of municipal software rank the following features as their top priorities: - **Mobile Access** (**45%** of reviewers rated this feature as critical) - **Inspection Management** (**60%**) - **Alerts/Notifications** (**48%**) Maptionnaire includes **Mobile Access**, so teams can use the system while working in the field or away from the office. However, it does not include **Inspection Management** or **Alerts/Notifications**. Instead, it offers **Geographic Maps** (**50%**), which gives organizations a visual way to collect, review, and understand location-based input. These capabilities help businesses and public sector teams make better planning decisions, improve visibility across areas of interest, and support work that depends on geographic context. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Commenting/Notes Leave comments and notes on documents for others to view Maptionnaire 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Filtering: Find & retrieve relevant data or documents - For Municipal Offices: Software specialized for municipal offices and agencies - Gamification: Games or game-like elements to track progress and reward accomplishments - Geographic Maps: Visualize locations on a map - Group Management: Organize and edit a group of people's policy and members - Ideation: The creation, development, and sharing of potentially innovative new ideas - Land Asset Management: Manage the development, use, value, and ownership of land and its resources - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Moderation: Controls/tools to moderate the session - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multilingual Surveys: Allows for creation of surveys in different languages and advanced survey translation. - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Personalization: Adjust communications based on previous interactions or personal preferences - Planning & Zoning: Scheme and regulate the construction, modification, or use of land - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. ## Pricing Single Project Survey Custom quote Collect Custom Quote It includes: - Use of Custom Basemaps - Use of High-quality Map Overlays - In-app Georeferencing Communicate Custom Quote Available. It includes: - Geobudgeting for Gamified Co-designing - Discussions on Project Sites - Webpage Editor Enterprise Custom Quote Available. It includes: - Voting Tools and Voter Authentication - Mapbox Integration for Map Overlays - Auto-generated PDFs for Response Archiving ## Integrations [ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.