# Brilliant Engage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brilliant Engage Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/249370/Brilliant-Customer-Experience-Management

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# 

 Brilliant Engage Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Brilliant Engage

## What is Brilliant Engage?

Brilliant Engage is a software for organizations that assists with data collection. It is an employee engagement platform designed for organizations that want to adopt a data-driven approach to engagement, leadership, and culture. With Brilliant Engage, businesses can combine comprehensive annual assessments with continuous pulse surveys. The research-based methodology, built on Statistical Process Control (SPC) theory, provides users with highly accurate insights into the key drivers behind engagement, performance, and employee turnover.

## What is Brilliant Engage used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

SEK2415

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brilliant Engage

0.0

VS.

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

SEK2415

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (10,462)

Value For Money

0.0 (0)

Value For Money

4.5 (6,500)

Customer Service

0.0 (0)

Customer Service

4.5 (5,809)

## Brilliant Engage alternatives

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about Brilliant Engage

Overview

### What company size and specific industries is Brilliant Engage built for?

Brilliant Engage is designed for mid-sized organizations with 100 to 3,000 employees that manage engagement, leadership, and culture strategically. It is also suited to HR teams and executives that want to move beyond data collection and turn employee feedback into action.

Features and Usability

### What are the key features of Brilliant Engage?

Brilliant Engage offers action management, engagement tracking, and feedback management for monitoring employee input and follow-up tasks. It also includes pulse surveys, a question library, and multi-channel data collection, plus reporting and analytics features such as real-time reporting, performance metrics, sentiment analysis, benchmarking, dashboards, and an employee portal.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Brilliant Engage starts at SEK 2415 per month for the Essential plan, with Premium at SEK 4560 per month and Enterprise pricing not listed. Essential includes unlimited measurements, two-language surveys, and support within 72 hours; Premium adds custom questions, automatic reports, and priority support within 24 hours.

Getting Started and Support

### What training and onboarding options does Brilliant Engage offer?

Brilliant Engage provides in person training, live online sessions, webinars, documentation, and videos. In person and live online training can support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide self-paced learning and feature overviews.

Getting Started and Support

### What customer support options does Brilliant Engage offer?

Brilliant Engage provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common questions and product guidance, though no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Benchmarking

Compare key metrics for the business against prominent players in the industry

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Brilliant Engage 19 features

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Compare key metrics for the business against prominent players in the industry

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Access software remotely via mobile devices

Collect information from multiple sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Gauge satisfaction and receive information for improvement and success

Get Advice

We can help you find the software with the features you need.

## Pricing

Essential

SEK2,415

Flat Rate,Per Month

It includes:

-   Unlimited Measurements With Validated Questions And Index
-   AI Generated Insights And Sentiment Analysis Of Free Text
-   Action Plan Tool With Smart AI Activities
-   Surveys In Two Languages
-   Global Benchmark
-   Personal Onboarding
-   Support Within 72 Hours

Premium

SEK4,560

Flat Rate,Per Month

It includes:

-   Create Custom Questions And Communication Templates
-   Surveys In International Languages
-   Advanced Sentiment Analysis & Automatic Reports (PPT/PDF)
-   Priority Support Within 24 Hours

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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