# Metaforce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Metaforce Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/249404/Metaforce --- # Metaforce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Metaforce ## What is Metaforce? Centerpoint is a cloud-based Customer Communication Management (CCM) platform enabling every organization to improve their customer dialog by connecting all their existing business systems to Centerpoint. The platform is modular allowing customers to select the features and functionalities they need. Customers can produce, distribute, notify, sign, and archive all types of customer communication – from print and PDF to interactive digital dialogs – using their existing data. ## What is Metaforce used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Metaforce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.metaforce.se/&name=Metaforce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Metaforce 0.0 VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (965) Value For Money 0.0 (0) Value For Money 4.2 (788) Customer Service 0.0 (0) Customer Service 4.0 (760) ## Metaforce alternatives Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (4)](https://www.capterra.com/p/167144/Tango/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about Metaforce Overview ### What company size and specific industries is Metaforce built for? Metaforce is designed for banking, insurance, pension providers, membership organizations, and public sector organizations. The description does not specify a particular company size, so it appears aimed at organizations in these sectors rather than a single small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Metaforce? Metaforce offers API access, contact management, communication management, and chat/messaging for handling customer interactions. It also includes multi-channel communication, SMS messaging, alerts/notifications, real-time monitoring, real-time reporting, activity dashboards, customizable branding, mobile access, multi-language support, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Metaforce integrate with? Metaforce connects natively to Salesforce Starter. Getting Started and Support ### What training and onboarding options does Metaforce offer? Metaforce provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars offer scheduled instruction, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Metaforce offer? Metaforce provides Email/Help Desk and Phone Support. Customer support is designed for direct issue reporting and live assistance by phone, alongside written help through the help desk. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contact Management Manage, organize, and store contact information Customizable Branding Add customized logos and colors to align with company branding Metaforce 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Add customized logos and colors to align with company branding Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.