--- title: "Page 4 | Mango Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is Mango Voice the right Business Phone Systems solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/249548/Mango-Voice/reviews/?page=4" page_type: "reviews" language: "en" --- Mango Voice 3.7 (111) [View alternatives](https://www.capterra.com/p/249548/Mango-Voice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Page 4 - Reviews of Mango Voice ## Showing most helpful reviews Showing 76-100 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TE Toks E. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Mango Voice " May 3, 2022 5.0 Very very good Pros The price Verse the value is exceptional The quality of the calls are great. Cons The use of the software is complex Training is a necessary thing to do with the app. Review Source LW Linda W. CPA Accounting Used the software for: 2+ years ### "Dropped calls" April 26, 2022 3.0 Pros Fax from computer using mango and receive confirmation Cons Dropped calls when receiving calls on app Review Source EE Erika E. Front desk Recreational Facilities and Services Used the software for: 1-2 years ### "It's an option" November 17, 2022 4.0 Pros How easy it is to use.. We have multiple computers with the same system and minimum cables Cons There are times that the phone just does not want to work absolutely nothing different just all of a sudden stops working and then 10 minutes later it can start working again. It can be a little annoying Review Source JH Justin H. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Good" April 27, 2022 5.0 Pros Easy to implement, I like the new text option Cons There is not too much I would change about this Review Source pG paul G. Dentist Medical Practice Used the software for: 1-2 years ### "Frustrated" May 2, 2022 3.0 Questionable Pros Not sure I like it. ! Cons For the second time in a week my phones don’t work and no one to contact to get an answer when they will be back. They have been out several times in the last year Reason for choosing Mango Voice Recommended by oryx Review Source TK Terri K. Office Manager Accounting Used the software for: 2+ years ### "ok" April 26, 2022 4.0 ok Pros It usually works very well and customer service is awesome. Cons The phones go crazy sometimes with all the lights blinking. It is frustrating. Review Source AV AstriD V. MA Medical Practice Used the software for: 1-2 years ### "mango" May 2, 2022 4.0 I can say its good overall. Pros It's a simple software to use, no need to spend too much time learning the features. Great for fast paced environment. Cons So many technical problems with the software. Not as good if you are trying to work from home. Great to be used only at work space. Review Source JE Jay E. VP Medical Practice Used the software for: 6-12 months ### "Decent" May 2, 2022 4.0 overall experience (about 2 weeks so far since i've been here) has been neutral. Some days phones seem very reliable, other days we have issues. Pros Pretty consistent most of the time. Caller ID is nice. Ring customization is nice. Cons Several times phones have been spotty. Customer service could be better too as far as wait time. As soon as i got someone to help, they were helpful, but I had to wait for 30-40 minutes to get a hold of someone to help. Review Source FO Fongelos O. Réalisateur audiovisuel Media Production Used the software for: 6-12 months ### "Mango Voice " October 4, 2023 5.0 Pros Très pratique pour l'enregistrement des appels et la gestion de l'historique des appels Cons Parfois un peu lent lors du chargement, faudra revoir ça Review Source RC Ryan C. Business Services Manager - South Real Estate Used the software for: 1-2 years ### "Startup office setting" April 26, 2022 5.0 Pros The ease of use and setup made this an awesome product to use. Cons I really do not have any complaints with this service. Reason for choosing Mango Voice Local and ease of setup/use. Review Source VP Veronica P. Tx coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Phone system" April 26, 2022 5.0 My experience has been amazing. I am always able to contact support with any questions I have. Pros I love the FAX option, it saves us paper and toner. Cons I wish we could chose what extension to call record. , Reason for choosing Mango Voice Weave was to expensive Review Source MW Marc W. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Call lag, static, dropped calls frequently" May 2, 2022 1.0 Pros Customization and flexible set up - ability to change switchboard frequently. Cons Call lag, static, dropped calls frequently Review Source JE Jennifer E. Nurse Practitioner Hospital & Health Care Used the software for: 6-12 months ### "Great remote calling features, needs remote mobile app for texting" May 2, 2022 5.0 Pros Remote use from any computer and remote calling from any mobile device using the office number. Cons Missing feature- texting on the app for remote use. Review Source RL Richard L. Office Manager / IT Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Wish it was more stable" April 26, 2022 3.0 Pros It's stable most of the time. The webhook integration could be a bit more stable and timely. Cons It is expensive if you have a lot of users/lines. We also had 2 outages during the 4-5 months we used it. They rely a lot on AWS and don't have proper failovers in case an AWS zone goes down. I don't believe they took my report seriously when I was one of the first customers to report the issue. I also don't think they have enough staff on the east coast to take care of east coast customers. Review Source SY Steve Y. Owner Medical Practice Used the software for: Less than 6 months ### "DO NOT recommend this company" May 2, 2022 1.0 Mango team performance made me cancel the contract. I initially reached out to set up services. The salespeople that responded were hard to get back in touch with and were NOT professional at all. I still decided to give it a shot. When I signed the agreement the person I was dealing with still gave me minimal information and only focused on getting the deal closed. The phones were shipped to the wrong address and the team was not helpful in correcting the mistake, multiple incorrect delivery attempts were made. I asked for correction of information on the invoice and the billing simply told me they can't do it, what nonsense, you can change an invoice in seconds with today's technology. I would NOT use this company and WILL make the same recommendation to collegues and my trainees for the future. Review Source SW Sean W. Doctor Health, Wellness and Fitness Used the software for: 6-12 months ### "Call Drops" May 2, 2022 1.0 not that great Pros The dashboard is my favorite function at this time Cons We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer but we are working on it. We have to use our phones to make money at our practice so i was a huge loss for us. Review Source TH Tariq H. DENTIST Hospital & Health Care Used the software for: 1-2 years ### "good for my small business" April 26, 2022 5.0 Pros easy to integrate into my work flow, responsive support team Cons they're in mountain time. it gets more pricey if you add users. Review Source MSR M Scott R. Ownner Hospital & Health Care Used the software for: Less than 6 months ### "New User" May 2, 2022 5.0 Mango was very easy to work with and they answered all my questions. They follow-up on all the services they provide. Pros The phones look and work great! They are easy to use and my staff loves them! Cons The porting took a little longer than expected. Review Source JK Jana K. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Mango review" April 26, 2022 5.0 Great software. The change helped to work remote Pros The ease of use and be able to use remote Cons The app doesn’t always work. Currently unable to load on phone Review Source LW Lacey W. Front desk Medical Practice Used the software for: 6-12 months ### "Newaygo Dental" May 2, 2022 3.0 Pros Easy to use, support is helpful. Overall we like it. Just issues with connection recently. Cons We have been having issues within that last month. Can't call out and drops our calls. Having an issue on the east coast. Hopefully will get fixed soon. Review Source VC Vera C. office manager Hospital & Health Care Used the software for: Less than 6 months ### "Glad We Switched" April 26, 2022 5.0 So far first 3 weeks have been great Pros Ease of use, good sound quality, good customer servuce and great value Cons did go downfor a short bit, but the mobile app took over. The team at Mango resolved the issue relatively quickly Reason for choosing Mango Voice Best value with fantastic onlline reviews. Good special with hardware included and a sponsor of Dental Nachos Review Source CM Christina M. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Problem after promblem" April 26, 2022 2.0 A little difficult to work with Pros I love the phones and the idea of how it should work - unfortunately our phones are down on a weekly basis Cons The phones are constantly "down" - or the phones work but voicemail is not available. Review Source BG Bhumija G. Dentist Hospital & Health Care Used the software for: Less than 6 months ### "Disappointed " May 2, 2022 2.0 Poor Pros Caller id is a useful feature . We have found most use for Cons The phone system dies out every so often call comes but we can’t answer Voice mail doesn’t show up on the phone. Review Source AT Allie T. Director of Operations Medical Practice Used the software for: Less than 6 months ### "Issue" May 2, 2022 2.0 Pros ease of use and integration with software. Cons There have been several days of issues of phones not working, calls getting dropped, not being able to answer a ringing phone (no one on the line and the phone still ringing like it wasn't picked up) , not being able to call out. We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating. Review Source KC Kristine C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "The features don't mean anything if the phone service isn't there" May 2, 2022 1.0 Pros You do not have the features we need. We want to be able to put someone on hold, have the line blink & the ability for another person to pick up the call. You can' tell who is holding, which line is in use or know which caller has been put on hold first. These are the features we need and you don't have any of them. Cons This is the 2nd Monday in a row that our phones are down. I am not happy with your service so far. Get the phones fixed permanently or we will request a new provider. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.