# HxGN EAM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HxGN EAM Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more. Source: https://www.capterra.com/p/249582/HxGN-EAM --- # HxGN EAM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HxGN EAM ## What is HxGN EAM? HxGN EAM is a web-based enterprise asset management solution offering advanced capabilities for asset lifecycle, work management, asset sustainability, asset investment planning, risk management, and asset performance management. HxGN EAM is intuitive, user friendly and arrives with modern, consumer-like user interface, complete with business collaboration features, mobile applications, built-in reporting, KPI’s, integration tools, and analytics offering robust configurability. ## What is HxGN EAM used for? [Facility Management](https://www.capterra.com/facility-management-software/)[EAM](https://www.capterra.com/eam-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 63% Neutral 17% Negative 21% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HxGN EAM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hexagon.com&name=HxGN EAM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HxGN EAM 3.5 (24) VS. [4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (24) Ease Of Use 4.8 (1,024) Value For Money 2.8 (17) Value For Money 4.7 (942) Customer Service 3.2 (21) Customer Service 4.8 (962) ## HxGN EAM alternatives [4.8 (743)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/249582/HxGN-EAM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Asset Lifecycle Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit Work Order Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Audit Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Mobile Access 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Preventive Maintenance 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Asset Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle HxGN EAM 48 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign assets to users, job sites, and vehicles to ensure accountability Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Schedule the calibration of instrumentation and maintenance requirements Track the status of assets and whether they're checked in or out Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Track and manage the decline in value of assets and plan for improvements Plan when and how to dispose of outdated or decommissioned assets Store, manage, and track all electronic documents in a centralized location Track energy consumption and/or manage energy-saving measures. Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Manage the maintenance of building facilities Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Managing inventories and tracking changes to hardware and software configurations Establish procedures for monitoring locations of keys Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Organize and manage all processes/procedures involved in purchasing goods and/or services Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Manage all supplier data and operations Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (22) 3.9 Based on 22 reviews ## Pricing Value for money 2.8 (17) ### Starting price Contact vendor for pricing Free trial available Value for money 2.8 (17) 2.8 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (21) 3.2 Based on 21 reviews ## User reviews Overall rating 3.5 Based on 24 reviews Filter by rating 5(4) 4(11) 3(4) 2(3) 1(2) Mentioned topic Sorted by most recent CL Clarice L. Human Resources Airlines/Aviation ### "User Friendly and Easy to Follow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 During my overall experience with HxGN EAM software, I learned that it simply involves a bit of repetitive action on a daily basis and you will easily be able to navigate the system. Pros It is easy to follow and use after a bit of learning the process in order to complete specific tasks. Cons What I liked the least about the HxGN EAM software was that it did indeed take a bit of extra learning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Boris D. maintenance supervisor Transportation/Trucking/Railroad ### "Not the greatest tool on Earth." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 21, 2024 Working slow down time not rear. Terminology used to name fields is strange. Pros Oracle back bone. Could be really flexible. Cons Customization development team slow and ignorant Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RN Rene N. Manager Utilities ### "Extremely Powerful and easy to use HxGN EAM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2022 Excellent application and UI is amicable. Pros Amazing capability and ease of use. The user interface is configurable and adapts to many environments. Cons A lot of different windows and options. Alternatives considered [iMaint EAM](https://www.capterra.com/p/133548/iMaint/) [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reasons for choosing HxGN EAM Total Cost of Ownership and reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Blessy ann varghese Electrical/Electronic Manufacturing ### "Maintaining assets in an organization in efficient way" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 24, 2020 Automate EAM user access review and auto grant MRC/ORG access for Admin user group. We can do many process improvement and enhancement in and customized reports in EAM application. Pros In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management. Screen designer is helpful to identify the related tables.Grant access to users based on specific user group. Cons I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Fraz A. Business Analyst Information Services ### "Sold product with limitless possibilities to cater business needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 29, 2020 Ability to handle more and more data with an intention to provide most meaningful depiction of the input data in order to handle the reporting requirements at the time when output from the system is desired from the stakeholders and it always performs the task to the utmost satisfaction. The most easy to use interphase I have ever came across with Pros Whenever we talk about an ERP solution that is reliable and trustworthy Infor EAM will always secure a spot in the list, with an immense strength and options of catering Enterprise Asset management with the help pf concrete reporting and easy to use layout in order to satisfy customer needs at every hour. Cons Dull interface and limited dashboard options and theme also needs some improvements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Peter S. System developer Automotive ### "Tied up to Consultants" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 October 31, 2019 The overall experience of infor EAM is that ist very competent vithe a lot of functionality, but its to hard to learn for the users and you are forever tied up to the need of consultants both to configure the system and create reports and kpi's, it's also very expensive. Pros Infor EAM offers a lot of functionality and report possibilities. Cons The system is not very user friendly, expensive and the configuration/customization of the system is complex and you will most likely need proffesional consultans during the whole lifcycle of this system. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) was assigned this product due to change of ownership of the company Alternatives considered [MaintMaster](https://www.capterra.com/p/158487/MaintMaster/) Reasons for choosing HxGN EAM MaintMaster was our preferd choice, but the owners CIO decided Infor EAM since it was already in the organisaton. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Erik A. System management manager Automotive ### "Unreasonably expensive and hard to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 October 24, 2019 EAM has many technical functions, but since it's very hard and unlogical to use and administrate, you will probably end up with an expensive system that nobody wants to use = inadequate data in. A system with poor/inadequate data is a waste of money. Pros \-Filter functions in all list are good. -I's quite easy to customize list views. - Many functions Cons \- Expensive license costs - Very unmodern, and not very user friendly. - There are very few logical ways to find things in the system. You have to know where functions and values are located if you want to change things. - Assets and items etc. has to be set up in a lot of different tables and places in order to be complete. - Text that is documented in comment fields is not even searchable. - High risk of (always) having to hire specialists/consultants for creating reports, setting up and updating values in the system because many things (even basic stuff) requires you to code SQL from scratch. - Expensive upgrades. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Change of company ownership Alternatives considered [Idhammar CMMS](https://www.capterra.com/p/129930/Idhammar-CMMS/) [IFS Field Service Management](https://www.capterra.com/p/116489/IFS/) Reasons for choosing HxGN EAM Other department in organization made the decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Chris T. Manager Transportation/Trucking/Railroad ### "Dull UI" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 23, 2019 Pros Function rich and intuitive. Provide good navigation around the system. Cons Dull, boring and somewhere messy UI. Text too small. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF John F. Maintenance planner Dairy ### "Eam review for maintenance department" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 12, 2019 Due to infinite customisation if lots of resourcing is not put in at the start to ensure the rollout goes smoothly, huge difficulty’s will happen. I would not recommend this software for a maintenance department. Pros Data driven- lots of fields to customise. managers, IT, procurement love it. Lots of KPIs to extract. The app is easy to use. Cons Forced on the maintenance department by IT. Nothing actually wrong with existing CMS. Not easy to use. Not intutive. Very step driven. Designed by people with no real maintenance world experience. It now takes 3-4 to times as long to action work, compared to the existing CMS system. Costs extra to talk to other Infor software. Price is not talked about, so can only assume exorbitant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Barry W. Storeroom Supervisor Utilities ### "Used for over 6 years" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 24, 2019 Pros Ability to integrate all of our inventory, purchasing, equipment and work history Cons Quotation process is very good, but somewhat cumbersome and time consuming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/249582/HxGN-EAM/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)