---
title: "Intouch Monitoring Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Intouch Monitoring Software - reviews, pricing plans, popular comparisons to other OEE products and more."
source_url: "https://www.capterra.com/p/249676/Intouch/"
page_type: "product"
language: "en"
---

# 

 Intouch Monitoring Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Intouch Monitoring

## What is Intouch Monitoring?

Cost effective, accurate, expandable and future proof production monitoring system. Optimise your factory or production lines using the Intouch production monitoring, scheduling and reporting system. Reduce production costs, reduce machine downtime, increase efficiency and achieve real-time visibility of your production operations. Payback in weeks.

## What is Intouch Monitoring used for?

[OEE](https://www.capterra.com/oee-software/)[Production Scheduling](https://www.capterra.com/production-scheduling-software/)[Manufacturing Execution](https://www.capterra.com/manufacturing-execution-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$576

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Intouch Monitoring?[Manage this product listing](https://www.g2.com/products/intouch-monitoring/claim_requests/new?auto=true)

## Intouch Monitoring Overview

Updated August 2026

AI summary

Intouch Monitoring provides cloud-based tools for businesses of all sizes to track and analyze operational efficiency through OEE, MRP, manufacturing execution, and production scheduling software. It delivers real-time analytics, downtime tracking, and customizable dashboards, with optional features like API access, mobile support, and maintenance scheduling, supporting data-driven decisions and workflow management across manufacturing processes.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Intouch Monitoring

5.0 (4)

VS.

[4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/)

Starting Price

$576

Other, Per Month

Starting Price

$20000

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.7 (290)

Value For Money

4.8 (4)

Value For Money

4.9 (117)

Customer Service

5.0 (4)

Customer Service

4.9 (284)

## Intouch Monitoring alternatives

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.6 (187)](https://www.capterra.com/p/148011/MasterControl/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Intouch Monitoring

Overview

### What company size and specific industries is Intouch Monitoring built for?

Intouch Monitoring is designed for manufacturers in injection moulding, precision engineering, thermo-forming, metal-forming, extrusion, food processing, blow-moulding, and die-cast operations. The description does not specify a company size, but the product is clearly aimed at industrial and production environments across these sectors.

Features and Usability

### What are the key features of Intouch Monitoring?

Intouch Monitoring offers real-time monitoring, alerts/notifications, and activity tracking for operational oversight. It also includes production scheduling, work order management, maintenance scheduling, and downtime tracking. Reporting features include customizable reports, KPI monitoring, real-time analytics, and historical trend analysis, along with mobile access and third-party integrations.

Getting Started and Support

### What training and onboarding options does Intouch Monitoring offer?

Intouch Monitoring provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams getting started with the product.

Getting Started and Support

### What customer support options does Intouch Monitoring offer?

Intouch Monitoring provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations with these support channels.

## Features

AI summary

Based on 306 OEE reviews

Not all OEE products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Compliance Tracking** (**69%** of reviewers rated this feature as critical)
-   **Performance Metrics** (**44%**)
-   **Downtime Tracking** (**56%**)

Intouch Monitoring supports **Performance Metrics** and **Downtime Tracking**, giving operations teams visibility into production output and equipment stoppages so they can track efficiency and reduce unplanned interruptions. However, it does not include **Compliance Tracking**. Instead, it offers **Real-Time Monitoring** (**53%**), **Data Visualization** (**47%**), and **Real-Time Analytics** (**38%**), which provide teams with up-to-date operational insight, clearer reporting, and faster issue detection, helping businesses improve decision-making on the factory floor.

Performance Metrics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Downtime Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track unplanned equipment or network failures

Real-Time Monitoring

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Scheduling

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Bills of Material

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Intouch Monitoring 41 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Bills of Material: Material list of manufacturing parts and associated costs
- Capacity Planning: Determine and plan production capacity based on changing demands
- Change Management: Track and monitor efficient handling of all changes/transitions
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Downtime Tracking: Track unplanned equipment or network failures
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Loss Tracking: Track and/or analyze losses caused by asset downtime, process slowdowns, and other operational factors
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Production Management: Manage the end-to-end production process for manufacturing operations
- Production Scheduling: Plan and schedule the use of production resources
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Utilization Reporting: Track the frequency of asset usage
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Basic

$576.00

Other,Per Month

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PS

Paul S.

Maintenance Engineer

Plastics

### "Great Piece of Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2022

Over all great piece of software , can monitor tool change times and machine stoppages which helps us understand where we can improve our process .

Pros

Simple to use , keeps track of machine downtime , cycle times , scrap rates and which machines are running over cycle time in an easy colour code so you can see visual at a glance .

Cons

Could be improved with a live material usage function so as you can allocate more material if high scrap rate .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Denise M.

Production Planner

Consumer Goods

### "Intouch Monitoring for Injection Moulding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2022

Great product and easy to use. If we have any queries there is help at hand straight away.

Pros

Easy to use and very visual so you can see at a glance what is running and when things are due to finish

Cons

Planned down time in Browser could be more prominent as it is in the Client version.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RH

Ryan H.

Manufacturing Engineer

Plastics

### "Great Piece of Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 21, 2022

Pros

Scheduling is so easy to use and Real Time production is key for improvement activities.

Cons

There are some desire features that would be helpful but I know they are coming soon.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MV

Mark V.

IT Manager

Plastics

### "Real Time Scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 21, 2022

Pros

Real Time Drag and drop scheduling. Provides and easy way to manipulate the schedule and shows the immediate result when done. All reflected against currently running products.

Cons

It's hard to cover every behaviour out there, my gripes would be the buttons. Having a toggle button that can reflect current state would reduce the amount of buttons but also indicate state better for the operator.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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