# Swift Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Swift the right Sports League solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/249705/Swift/reviews --- Swift 5 (15) [View alternatives](https://www.capterra.com/p/249705/Swift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Swift Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jared Y. COO Sports Used the software for: 2+ years ### "Swift: One of a Kind Intelligent Booking" March 21, 2024 5.0 Swift is great because of their team. They communicate well and care about your feedback as a customer. Pros Swift is great from an ops standpoint: scheduling, managing coach schedules, customer management. Their speed in listening to their customers and delivering new, critical features is also unmatched. Cons As with any software change, it can be challenging to transition a customer base to a new app and get them to fully utilize everything that Swift has to offer from a customer standpoint. Once they are educated, the process is great! Reason for choosing Swift I believe more in the Swift team to deliver a good product. Switched from [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) EZ Facility gave the experience of an early 2000s internet app. We needed something that was dynamic, modern, and matched the high-tech culture of our facility. Review Source Response from Swift June 6, 2024 Thanks so much for your support Jared! We're super excited to see you continue to crush it with a new business on Swift! 🙏 TD Tom D. Founder Sports Used the software for: 1-2 years ### "Easy-to-Use Platform Backed by Exceptional Service" September 10, 2025 5.0 Customer service goes a long way, and Swift’s support team has always been professional and tremendously helpful over the years. The system itself is easy to use, and the customer interface functions seamlessly, making management simple and efficient Pros Swift has made our customer interface much more user-friendly, making the scheduling process simple and efficient. With fewer scheduling issues, we’ve been able to free up valuable time to focus on the things that matter most Cons Overall, there’s very little to dislike about Swift. The only challenge we’ve encountered is inputting mass schedules, but even in that area Swift has stepped in to help by entering our schedules for us—saving us hours of time and eliminating a frustrating process. Alternatives considered [Baseline](https://www.capterra.com/p/10012768/StatStak/)[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Reason for choosing Swift The functionality was much better compared Switched from [eSoft Planner](https://www.capterra.com/p/125063/eSoft-Planner-Software/) Esoft was outdated and difficult for customers to use. Review Source LS Lindsay S. Owner Sports Used the software for: 1-2 years ### "Definitely Recommend! " October 1, 2024 5.0 Again, wonderful customer service which is what keeps us here #1. Pros It is very easy to use, which makes it a win however, the customer service is what stands out the most. We never feel stranded or unheard with things we may need! Cons While there are areas for things to continue forward. I do like Swift does work on suggestions. Perhaps a customer platform where we can put our suggestions and “vote” on them to show level of need could be great! As discussed, possibility of lower cc fees as well. Review Source Response from Swift October 7, 2024 Thanks for the kind words Lindsay! We're excited to continue improving the platform (and helping drive those fees down) with feedback from yourself and our other customers 🎉 🙏 RG Ryan G. Operating Manager Sports Used the software for: 1-2 years ### "A five star experience " September 10, 2025 5.0 From start until today, it’s been great. Everyone I’ve dealt with has been very kind and helpful. Customer service is responsive, and the user experience has been smooth. Pros Since Day 1, Swift has been great. Their customer service is what really sets them apart from everyone else. They are helpful, will teach you along the way if needed. The monthly updates with additional or improved functionality is also a game changer. Cons There isn’t anything that I dislike about using Swift, but there are some wishes that I do have for the future. Adding additional scheduling or league management, along with tags to showcase what sport the class or camp is for. Alternatives considered [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/) Reason for choosing Swift I liked the member management better and the more flexibility it had. Review Source KC Kevin C. Partner Sports Used the software for: 2+ years ### "A Transformational Experience with Swift" March 20, 2024 5.0 Pros If there's one thing I've learned in the business world, it's that the right tools, paired with an extraordinary team, can make an immeasurable difference. That's precisely what we discovered when we found Swift. Words barely suffice to express the profound impact Swift's software and team have had on our operations, growth, and overall success. The Team Behind the Magic At the heart of Swift's remarkable service are \[sensitive content hidden\]z – a trio whose talent and dedication are beyond compare. Not only have they engineered a solution to a problem I thought insurmountable, but their genuine care and exceptional customer service are what truly set them apart. It's rare to find individuals who not only excel in their technical craft but also treat every customer with such profound empathy and attention. It's no exaggeration to say they don't just see clients; they see friends. Before and After Swift: A World of Difference Prior to our shift to Swift, our team was mired in the time-consuming task of scheduling – roughly 20 hours a week spent in what was essentially non-productive work due to the lack of automation in other software solutions. This was not just a drain on our resources; it was a barrier to growth. However, from the moment we adopted Swift, the change was nothing short of revolutionary. In the first month alone, we saw our revenue skyrocket by over 200%. But the benefits of Swift didn't stop at financial growth; it fundamentally changed how we operate, becoming an indispensable part of our business and daily lives. Gratitude and Endorsement Years into our journey with Swift, my gratitude only deepens. To \[sensitive content hidden\], and the entire Swift team: thank you for being more than just a service provider, but friends who have stood by us, empowering our business to reach heights we never thought possible. For those considering Swift, let me be clear: not taking advantage of this tool and team means falling behind. I cannot recommend Swift highly enough. It's not just a software; it's a gateway to transformation, growth, and unparalleled service. Cons We were one of Swifts early adopters so there were a few kinks when we started. They committed to resolving these issues by implements key features that have become a critical part of our growth. Since, we have had no issues. Reason for choosing Swift Mind Body serves a ton of customers in industries where the features don't overlap leaving a complicated set up and internal user process. Also, Swifts user experience for our customers outshines. Switched from [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Our previous software had little to no product updates, new features, or automations which anchored our growth. Swift fulfilled all of those needs. Review Source Response from Swift June 6, 2024 This is incredible, thank you so much Kevin!! We're SO grateful for your support throughout the years, and cannot wait to see the million ways in which you'll succeed going forward. 🙏 JP Jim P. Owner CEO Sports Used the software for: 2+ years ### "If you’re not SWIFT! You’re missing out! " September 10, 2025 5.0 The overall experience has been superb and has exceeded my expectations. Swift has allowed me to grow try hobby into a full fledged business with employees ! I would highly recommend Swift for ANY service type business! Pros Swift allows me to focus on what my company does, instead of taking time to schedule clients, it allows me to show up and give my clients what they are paying for. Their customer service is outstanding. When I call, they take my call immediately or very soon after and walk me thru the necessary steps to eliminate my concerns. Cost is reasonable for the service they provide. My customer feedback is positive. The ease of operation for the customer is paramount in my line of work. Cons An app would be helpful for customers, so they may make it easier to schedule time and services they require. Review Source DG Daniel G. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Swift-astic!" September 10, 2025 5.0 From the initial sales and evaluation calls, to implementation and rollout phases, I would rate Swift a solid 9 out of 10. Every phase was smooth and painless. Support is next level, and in one specific situation I was helped after hours! Pros Ease of use of the platform, both from the backend admin side to the front end user experience. I have heard from many of our customers that booking was very easy! Cons There is very little we don’t like about Swift, but the one area would be the “staff” limit of 5 on the started plan. But I heard it may be addressed soon. Alternatives considered [eSoft Planner](https://www.capterra.com/p/125063/eSoft-Planner-Software/)[Baseline](https://www.capterra.com/p/10012768/StatStak/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Swift Ease of use for both admins and end users Review Source BA Brett A. Owner and GM Sports Used the software for: 6-12 months ### "A platform built for life in the 21st Century!" September 12, 2025 5.0 Swift has been nothing but transparent and easy to work with. From our launch to the ongoing support, they help make our facility operations so much better! Pros Extremely user friendly and easy to learn. Clean customer facing platform with exceptional support. Cons I’d like to be able to “add on” items to a booking. For instance they booked a cage but then want to pay for a Rapsodo profile and a Gatorade - being able to do that all at once. Review Source TH Tim H. Owner Sports Used the software for: Less than 6 months ### "Swift for the win!" August 25, 2025 5.0 10 out of 10! We have only been Swift for a couple of months now as we are a brand new facility in Guelph, Ontario but so far they have knocked it out of the park. Value, Customer Support, Ease of Use - it's all second to none. Pros Swift has thought of everything and so much more that a baseball facility like ours would need! We couldn't be happier with Swift and especially love the mobile user interface. Cons The number of Rentals that we need to create to cover everything that we have to offer. Would love to see a way to reduce this for the user experience. Review Source AK Ashley K. Athletic Trainer Sports Used the software for: Less than 6 months ### "AMAZING CUSTOMER SUPPORT !" August 21, 2025 5.0 Again, amazing customer support. Have used other major software such as this & this is much easier to use. Pros The customer support. \[sensitive content hidden\] to be specific , she has been so helpful, knowledgeable, and kind. Readily available as well was great. Cons Inability to use credits only when setting up memberships. Calendar view was a bit much to look at , could have cleaner view. Review Source PC Patrick C. Owner Sports Used the software for: 6-12 months ### "Swift continues exceeds expectations " October 1, 2024 5.0 My experience has been great. The swift team continues to grow and support, not only myself, but others around the country who have indoor facilities and need ease of scheduling. As a person who has been in the baseball industry for over 20 years, I find their services very useful. Pros I think that swift has made a name for themselves and their ability to relate to indoor facilities. They continue to make adaptations for businesses and users in order to make indoor baseball scheduling, experience, and fulfillment a one stop shop. What I like, most about swift is the branded app for 513 Baseball. That has allowed my users to be able to easily schedule personal baseball instruction and see updates for my business. Cons As of right now, there’s not much that I can say that I don’t like about swift, other than the fact that they are farther away from my home than I would like. They do a great job with customer service and I couldn’t ask for a better partner as I start and grow my business. Review Source Response from Swift October 7, 2024 Amazing, thanks for the kind words Patrick! Super excited to have you on board, and we're looking forward to continue making the product better 🎉 🙏 DH Damon H. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Just about perfect" July 23, 2024 5.0 Couldn't imagine a more ideal relationship to start my hitting facility. Pros Easy to learn, easy to use, easy to manage. They are super responsive to issues and teach you rather than tell you. Couldn't be happier with my decision and love all of the new features they are working on. Only request is that there is a little more customization in the membership categories. Cons Haven't run into anything yet that either wasn't explained to me or we figured out a work around. Review Source Response from Swift October 7, 2024 Amazing, thanks for the kind words Damon! Really appreciate the support, and we're pumped to continue making the product better 🎉 🙏 CR Caden R. Co- Founder Sports Used the software for: Less than 6 months ### "Best software out there !!!" October 1, 2024 5.0 Pros Super easy and user friendly!! Will definitely help organize my business more efficiently. Cons Nothing so far everything is perfect just as imagined !! Review Source Response from Swift October 7, 2024 Amazing, thanks for the kind words Caden! Super excited to have you on board 🎉 🙏 NF Nathan F. CEO Sports Used the software for: Less than 6 months ### "Great functionality" March 19, 2024 5.0 Pros The calendar scheduling and management is top not h Cons Browser only on the system. Wish functioned better with mobile devices. Review Source Response from Swift June 6, 2024 Thanks so much for your support Nathan! We'll be improving the mobile experience as well, appreciate your feedback 🙏 PZ Pete Z. Owner Sports Used the software for: Less than 6 months ### "Facility management " March 20, 2024 5.0 Pros Ease of use with everyday scheduling. The drag and drop feature is a game changer on the schedule. Cons Need an initiation payment for memberships Review Source Response from Swift June 6, 2024 Thanks a ton for your support Pete! We added initiation fees within a few weeks of you joining, thanks to your feedback! It's because of customers like yourself that our product continues to get better 🙏 Similar Products Featured ## Related categories [Club Management](https://www.capterra.com/club-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/)