--- title: "smartblick Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about smartblick Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/249717/Smartblick/" page_type: "product" language: "en" --- # smartblick Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) smartblick ## What is smartblick? Production planning (drag & drop), order management and machine monitoring solution. Optionally with machine data capturing from 59 € machine / month. - See which machine has free capacity on live planning board - Automatic process marking detects discrepancies such as downtimes - Recalculation in seconds - Part Counter for good parts and rejects - Live status of machines, orders and work steps visible to everyone at all times - Immediately identify optimization potential with process analysis ## What is smartblick used for? [Data Analysis](https://www.capterra.com/data-analysis-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for smartblick?[Manage this product listing](https://www.g2.com/products/smartblick/claim_requests/new?auto=true) ## smartblick Overview Updated September 2026 AI summary smartblick supports businesses of all sizes with tools for data analysis, data visualization, and reporting, particularly in environments requiring job shop management, production scheduling, and work order coordination. Accessible via cloud and web-based platforms across major operating systems, it centralizes operational data through dashboards and analytics to help organizations monitor, manage, and optimize manufacturing and order processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### smartblick 4.2 (10) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (10) Ease Of Use 4.0 (867) Value For Money 4.2 (10) Value For Money 4.1 (533) Customer Service 4.5 (10) Customer Service 3.9 (822) ## smartblick alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) [4.2 (867)](https://www.capterra.com/p/219273/JobBOSS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219273/JobBOSS/) ## FAQs about smartblick Overview ### Which roles and teams benefit most from smartblick? smartblick is most used by manufacturing leaders, plant managers, and executives who need real-time visibility into production performance and operational issues. Procurement and sales teams use it to align supply and demand, while maintenance and IT specialists rely on it to monitor equipment, reduce downtime, and improve shop floor responsiveness. Answer based on 10 reviews Overview ### What company size and specific industries is smartblick built for? smartblick is designed for small and medium manufacturers, including contract manufacturers, especially those with heterogeneous machinery. It originated in CNC manufacturing but is suitable for businesses across all industries that need an easy-to-use system with good value. Features and Usability ### What are the key features of smartblick? smartblick offers MES capabilities with production management, production scheduling, and production tracking, plus work order management, job management, and maintenance scheduling. It also includes real-time monitoring, alerts/notifications, dashboards, reporting and analytics, quality management, traceability, and data capture and transfer for shop-floor oversight. Getting Started and Support ### What training and onboarding options does smartblick offer? smartblick provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does smartblick offer? smartblick provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to get assistance and find answers. No reviewer feedback on support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,958 Workflow Management reviews Capterra data shows that buyers of Data Analysis software rank the following features as their top priorities: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) smartblick includes **Reporting/Analytics**, but it does not offer **Multiple Data Sources** or **Dashboard Creation**. Instead, it provides other features that reviewers also rate highly, including **Reporting & Statistics** (**42%**), **Data Visualization** (**43%**), and **Data Import/Export** (**43%**). These features help businesses turn data into clearer reports, present findings visually, and move information in and out of the system more easily, helping teams track performance and make better decisions. Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reporting & Statistics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Data Visualization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Data Import/Export 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Capture and Transfer 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources smartblick 56 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Capacity Planning: Determine and plan production capacity based on changing demands - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Historical Reporting: Information, data and reports that are being tracked over time - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Traceability: Track and document the history, application, or location of an item or activity - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (10) 4.0 Based on 10 reviews ## Pricing Value for money 4.2 (10) ### Starting price Free trial available Value for money 4.2 (10) 4.2 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 10 reviews Filter by rating 5(3) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MR Maximilian R. GF Plastics ### "Alles Top" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2023 Pros Superschnelle Einrichtung, Alles und überall auf einen Blick, Cons Bis jetzt habe ich keine Nachteile gefunden Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Lucas M. Fertigungsleiter Machinery ### "Super MDE System zum fairen Preis" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 5, 2022 es macht den Eindruck, dass Smartblick nicht überbesetzt ist. In Urlaubszeit sehr schleppend Antworten vom Support erhalten. Pros Preis und Leistung. Unproblematische Installation - Ich konnte als Fertigungsleiter alles selbst in die Hand nehmen. Cons Es wäre schön sehr geringe Stillstandszeiten vorab erstmal automatisch mit einer Prozessmarkierung zu versehen - vielleicht geht das aber und ich weiß nicht darüber bescheid. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 9, 2023 Lieber Lucas, vielen Dank für Ihr Feedback. Ihren Wunsch mit den automatischen Stillstand Labels nehmen wir gerne auf. Im Support werden wir weitere Mitarbeiter schulen, um künftig auch in der Urlaubszeit schnell reagieren zu können. Ihr Smartblick-Support-Team JK Johann K. Geschäftsführer Machinery ### "Da geht noch was" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2022 Pros Die schnelle Instalation, schnelle Übesicht über gesamten Maschinenpark, monatliche Bezahlung + die Kooperation mit der Firma Perschmann Cons Kein Stückzähler und die häufige Anmeldung über Microsoft. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2022 Lieber Johann, vielen Dank für Ihre gute Bewertung und das Feedback, wir haben es berücksichtigt und sind glücklich mitzuteilen, dass wir ab Oktober einen automatischen Teilezähler anbieten: https://smartblick.de/insider/automatisch-teile-zaehlen-heterogener-maschinenpark/ Das User-Management haben wir inzwischen auch verbessert, jetzt kann sich jeder User mit seiner eigenen E-Mail-Adresse anmelden und braucht kein Microsoft-Account mehr. AS Andre S. Produktionsleiter Plastics ### "Theroetisch praktisch, praktisch viel Theoretisch" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 30, 2022 Pros Theoretische sofortige Einsetzbarkeit ist in der Praxis. Dies ist aber sehr oft nicht direkt umsetzbar. IT-Sicherheit wird ein immer größeres Thema und alleine um es bei uns zum laufen zu bekommen, vergingen Wochen. Cons Bei uns im Haus ist kein W-Lan möglich, somti birgt es für mich einen größeren Aufwand. Da hier erst Kabel gezogen werden müssen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Christopher R. Maintenance IT / CNC Arts and Crafts ### "Schnelle Lösung zur Maschinendatenerfassung" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2022 Die Auslastung der Maschinen sind jetzt sichtbar . Auf Probleme oder fehlendes Material kann schneller reagiert werden Pros Schnelle Installation und Inbetriebnahme . Die wichtigsten Infos bekomme ich schon ohne großartige Konfiguration. Cons Für mich müssten unbedingt mehr Benutzergruppen angelegt werden . Denn ein normaler User hat beinahe so viele Rechte wie der Admin . Das ist für den Bediener zum einen zu unübersichtlich und zum anderen kann viel unerwünscht verändert werden . Alternatives considered [HYDRA X](https://www.capterra.com/p/67921/HYDRA-Software/) Reasons for choosing smartblick 1\. der günstige Preis und das geringe Risiko dass das Projekt scheitert . 2. jetzt schon ein hoher Funktionsumfang Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2022 Lieber Christopher, vielen Dank für Ihre sehr gute Bewertung und Ihr Feedback, wir haben es bei der Entwicklung unserer Software berücksichtigt und ein neues Rollen-Management eingeführt: https://support.smartblick.de/de/support/solutions/articles/44002350544-zugriffsberechtigungen-f%C3%BCr-das-smartblick-dashboard WM Wolfgang M. Manager Printing ### "einfach und rasch" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 29, 2022 Pros rasch einen Überblick über eine ältere Anlage erhalten Cons Flexibilität, auch andere Sensoren einbinden zu können (z.B. optische Sensoren) Reasons for choosing smartblick Komplexität in der Programmierung, Zeitaufwand Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2022 Lieber Wolfgang, vielen Dank für Ihr Vertrauen und Ihr Feedback. Die Anbindung weiterer Sensoren ist zwar aktuell nicht möglich, könnte aber bei weiteren Iterationen unserer Hardware berücksichtigt werden, falls viele Kunden es wünschen. Wir bitten um ein Feature-Request über unser Dashboard oder direkt per E-Mail und melden uns bei Ihnen, um Ihren Anwendungsfall näher zu besprechen. Ihr Smartblick-Support-Team MH Marco H. Werkleiter Mining & Metals ### "Schnell zum Überblick" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2022 Gut bis Sehr gut Pros Einfache Installation, schnelle Übersicht, einfache Auswertung der Daten Cons Rechenzeit bei Auswahl im Report-Feature Reasons for choosing smartblick Erster Eindruck und Support vom smartblick-Team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2022 Lieber Marko, vielen Dank für Ihre gute Bewertung und das Feedback, wir haben es selbstverständlich berücksichtigt und mittlerweile die leistungsbezogenen Probleme bei dem Report-Feature gelöst. Probieren Sie bitte das Feature erneut aus und sagen uns Bescheid, ob es zu Ihrer Zufriedenheit funktioniert. Ihr Smartblick-Support-Team Robert L. Geschäftsführer Mining & Metals ### "Stetige Entwicklung dauert ihre Zeit" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 29, 2022 Produktionsplanung ist unser Hauptaugenmerk Die Hardware funktioniert anscheinend gut, langzeittests stehen noch aus Pros Die Motivation der Firma Änderungen und Erweiterungen zu implementieren Cons Das einfachste Dinge noch nicht funktionieren; Das bei der benötigten Hardware unklare Angaben zur Internetanbindung über WLAN angegeben waren Reasons for choosing smartblick Günstiger Einstiegspreis, Mietvariante mit geringem Kapital Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2022 Lieber Robert, vielen Dank für Ihr Feedback. Eine Installation unter WLAN ist zwar nicht standardmäßig von uns vorgesehen, wir haben aber ein Videotutorial zu diesem Thema für unsere Kunden erstellt: https://support.smartblick.de/de/support/solutions/articles/44002210233-wlan-f%C3%BCr-ihre-maschinenhalle-installation-toto-link-repeater SR Sven R. Einkauf Plastics ### "Tolles / umfangreiches Produkt" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2022 Übersichtliche Oberfläche / Gutes Handling Pros Der Umfang..zu sehen was auf den Maschinen läuft und Das die Mitarbeiter sich selber besser kontrollieren können. Cons Fällt mir grad nix ein..Habe bis jetzt keine Negative Rückmeldung der Mitarebeter erhalten Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Frank M. Vertrieb Mining & Metals ### "Smartblick---einfach gut" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2022 Erfassung Spindellaufzeiten Pros Einfachheit / gutes Preisverhältnis / schnelle Implementierung Cons ausbaufähig. Ansonsten keine Nachteile erkannt Reasons for choosing smartblick Guter Service und Überzeugung durch den Berater Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/249717/Smartblick/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.