# Page 5 | ProSeries Tax Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ProSeries Tax the right Corporate Tax solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/reviews --- ProSeries Tax 4 (164) [View alternatives](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ProSeries Tax ## Showing most helpful reviews Showing 101-125 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Mercedes S. Tax Preparer Accounting Used the software for: 2+ years ### "Terrible customer service! Called twice waited over two hours each time & and there was no response!" April 18, 2018 2.0 I was very happy with the software when I was able to install on our server; I was out of service for two days due to no internet service .. I called Intuit twice, I was on hold over two hours each time and no none bother to pick up the phone. Pros None this year. Very unhappy. Highly considering switching to a new software company for our next tax season. Cons The pro-connect .. it slows the process, it crashes! Again, our internet provided was out of service during the heavy tax season and I was not able to serve my clients over two days. Review Source lV lily V. operations manager Information Technology and Services Used the software for: 1-2 years ### "great small to mid size firm software" November 21, 2019 3.0 Overall great software when running without glitches, otherwise it is kinda a pain in the butt to use while constantly crashing. Pros The professional version can be used with the Quickbooks integration which makes it very easy to use and import data if you are already using the Quickbooks software. The software is very user friendly and easy to navigate (when it is running smoothly without glitches). The software guides and prompts you while completing forms. Cons One of the downfalls is that this is not a cloud based software - you can only access on the desktop or laptop it is installed on. Also, the software seems a bit buggy. There are certain files that make the entire software crash when we go to hit print. Also, no chat support. Review Source RP Rebecca P. sales Retail Used the software for: 1-2 years ### "assessment" December 5, 2019 5.0 overall it gets the job done in this new age of technology Pros my company I work for uses this system for all of our payroll needs. I know the the accountant emails us our paychecks and we have a privacy setting so we cant get hacked into which is really nice, Cons I dont like that our payroll information is online and open for anybody to see regardless of this "hackfree sytsem." Review Source KC Kyle C. General Manager Used the software for: Less than 6 months ### "Intuit Review" December 19, 2016 3.0 Not having much experience with any other software I can't compare only judge based on what I've learned from using Inuit. Pros Fairly easy to navigate the basics, even for a rookie. Answers are always found for questions or issues I could be having, even though the search can sometimes be extensive. Invoicing within the program is the best option and very handy big time save. Overall the value is a good deal and I don't regret my purchase. Cons Customer service takes a very long time to go through and actually answer questions I have. Monthly fee is a little bit on the high side. I've found it easier to search the web than to call CS for most questions or issues. Had an issue with IRS and state agency connections. Review Source HL Hannah L. Manager Farming Used the software for: 2+ years ### "Why would you use anything else?" November 29, 2018 5.0 Pros It's easy, it keeps track of everything for you, great record keeping and easy access to them! Am a faithful customer Cons Slow loading maybe, if I have to come up with something. Probably just for to poor networking though. Review Source AK Aida K. tax specialist Accounting Used the software for: Less than 6 months ### "Extremely rude customer support" January 26, 2017 1.0 I have been using Turbo Tax and Professional Pro series products for years. This year, I found a bug in a system and called to ask if it can be fixed since I prepare over 1000 of taxes and if it is fixed, will make my life easier. First, for 45 minutes, I talked to technical support who couldn't help me. Then I was transferred to a manager. I explained the issue and asked for the small problem in the system to be fixed. He said that it can't be fixed and if I do not like using Pro series, I can find another software and use it. Goodbye. He literally talked to me for one minute. I have been using Pro series for 10 years, filed over 20,000 tax returns and got hanged up in a minute by manager!! Pros Easy to use Cons Poor customer service, program with bugs that "cannot" or actually do not want to be fixed by tech support Review Source EB Ebonie B. Manager Used the software for: Less than 6 months ### "Horrible customer service! " February 8, 2017 3.0 We set up a pay per return account, really we wanted something different but were convinced that the deferred payment plan was our best option, now the sales rep left out very important details and took forever to get us set up (2 Weeks)! payment was not due until march the 2 but we received calls stating that a payment was due Feb. 1 shortly after we received several emails stating that our account was on hold, we tried calling customer support and just got the run around, we were told that we would be called back and still have not been called this is the most unprofessional company to go with and I will not be supporting them next year. Pros The product its self is easy to use. Cons Horrible customer service and sales reps did not fully explain the product fees associated with our software account. Review Source mH marybeth H. controller Accounting Used the software for: 2+ years ### "this year has been the worst ever in terms of errors and poor customer service" March 19, 2018 2.0 I think Intuit needs better customer care support Pros It is easy to use. The transfer from year to year is easy. I used to think the customer service was good but no longer. Cons Customer service is awful. 45 minutes to 2 hours on hold every time I have an issue and I've had more issues this year than in the past 5 years combined Review Source GC Gary C. Owner Accounting Used the software for: 2+ years ### "Much room for improvement " June 19, 2018 3.0 Pros Speed of calculations is very good, better than other programs to which I am familiar. Electronic filing is adequate. Cons Asset management/depreciation is poorly integrated into the program. Depreciation amounts are not automatically stated on balance sheet. Program does not provide for sale of group-assets. Review Source DH Dale H. Owner Construction Used the software for: 6-12 months ### "My experience has been enjoyable and helpful. " February 15, 2018 4.0 Pros It is simple once you become familiarized with the software. It is very helpful to be able to have something keep track of expenses. Cons It takes some time to get acquainted with the software and how it works but once that learning curve has been passed your in business. Review Source HS Howard S. Accountant Accounting Used the software for: 2+ years ### "Good Tax Preparation " August 23, 2016 3.5 Pros It is easy to use and easy to enter information. I would recommend this. Cons It takes too long to load to get to the first page to see information Review Source JG Joe G. Owner Construction Used the software for: 1-2 years ### "Great software for a small business without an accountant" December 7, 2018 5.0 Pros A small business sometimes cant afford accountants. This software gives you a solid platform to fully gain the benefits and tax deductions a small business deserves. Easy user friendly interface. Easily see what you've earned. What was deductible , and get more of your money back at the end of the year. Cons Obviously price is always a concern but after using this software and seeing how much I could write off I realized the price was worth it. Review Source RA Rimi A. Architectural Designer Architecture & Planning Used the software for: Less than 6 months ### "Excellent integration with our existing quickbooks setup, familiar interface" October 23, 2018 4.0 We've used some of Intuit's other online tax software for our business previously, prior to expanding somewhat last year. We found their interface very simple and straightforward to use. We took up the trial version of Intuit ProSeries after a recommendation, to see how we can expand and make our tax work much more efficient with our increased workload this year. Pros Familiarity of the interface and easy to use tools and integration with our existing quickbooks setup made the entire process far more pleasurable and stress free. Also, the most useful aspect so far (out of many!) is the client missing data tool. We've had issues in the past so it was a welcome addition to our workset. Cons So far, none as we have used Intuit before, and as for price, we are currently only starting with the trial version so that has not been an issue. Review Source KD Kevin D. Project Manager Used the software for: 6-12 months ### "A lifesaver!" July 15, 2016 2.5 Pros This product really took care of me when I had to file my taxes during the normal tax season. It really is like someone double checking your work to make sure you are not only doing things correctly but also taking full advantage of any funds that you are entitled too! I was super intimidated by doing taxes and now its a breeze! Cons I was sort of taken aback by the price of the product as I didn't think it was worth what they charge for it! Granted, you can certainly use this software as a tool to get back more from your refund, which would offset the cost. But the return on investment is slow making this a LONG term investment. Review Source RS Robert S. Director of Operations Philanthropy Used the software for: 2+ years ### "Long Time Satisfied User" July 4, 2018 4.0 This is a tool I rely on and gets the distasteful job done. Pros Having learned it, I find it relatively easy to use. The software incorporated the tax laws into it so I don't have to know all the calculations or laws to use it. Cons There is always cons when doing taxes, but this makes it less of a con. Don't really know what I'd change. Review Source MG Meg G. tax preparer Used the software for: Less than 6 months ### "Setting up a tax preparation business and am using this software to manage." January 17, 2018 4.0 Pros able to import fixed asset management and information from many financial institutions. The 'where do I enter' feature is very helpful for a novice and I love that next year my clients can get a short reasonable check list pertaining to THEIR tax situation. Cons I have had trouble getting any support. I think that eventually this will work itself out. Some of the screens are not intuitive. Review Source FP Felipe P. Senior Accounting Analyst Accounting Used the software for: 1-2 years ### "Intuit Pro Series Review" November 26, 2018 4.0 Pros In my opinion, the main pros about Intuit Pro Series version are: easy navigation (shortcuts) and easy input of information Cons In my opinion, the main cons about Intuit Pro Series version are: having to update software on a daily basis Review Source SM Simranjit M. Manager Marketing and Advertising Used the software for: 2+ years ### "Taxes done at ease" January 13, 2016 4.5 Pros This product saved me time and money. It was cheaper getting it done myself. Which i prefer. Learning it was made easy as well and now it comes simple to me. Cons This is difficult because it worked out great for me. I would just complain about the act of doing taxes but this software makes it easier. Review Source BH Brenda H. Manager Real Estate Used the software for: 1-2 years ### "Very easy to use and navigate" November 27, 2018 4.0 Pros Very simple software and very user friendly... Especially someone not very familiar with accounting reports Cons Unable to delete transactions that were done by mistake and hard to find answers on software to help or guide you. Review Source RS Rachel S. Owner Retail Used the software for: 2+ years ### "Good Solid product." July 27, 2016 4.5 Pros It does all the things you need it to. It calculates your payroll, your quarterly reports, etc. Most accounting professionals use it or at least have software that is compatible, so it's easy to use in conjunction with your tax professionals. Cons They are ALWAYS trying to sell you something more. Review Source LM Lois M. Owner Financial Services Used the software for: 2+ years ### "Dependable, quick with update releases" February 6, 2018 5.0 Helps me to feel confident in my work. Pros The software is good within it at giving assistance of where something should appear on the tax forms. It is also easy to transfer clients from year to year. Cons Costs and the fact that they made me pay for something I wasn't going to use until the following year. Review Source Latonja A. CSR Outsourcing/Offshoring Used the software for: 6-12 months ### "Taxes done right" December 28, 2018 4.0 The pros outweigh the cons on this software. As I stated it keeps you up-to-date on all tax laws which is definitely a plus for everyone. Pros This Intuit ProSeries Tax software keeps you in the know about the latest tax laws. Makes for less errors when preparing you taxes. Cons Now be patient if you need customer service because the wait times can be a little lengthy. Review Source Hopeton B. Managing Director Accounting Used the software for: 1-2 years ### "Best tax software for dummied" January 16, 2019 3.0 It was easy to use and able to generate the completed tax return Pros That it can be integrated easily with my accounting software Cons The limitations and restrictions of tax interpretations Review Source SB Shalu B. Professor Used the software for: Less than 6 months ### "Perfect tool for tax filing" February 22, 2019 5.0 Pros The tax filing process is very simplified and easy to enter as it creates sub-statements for entering all details. The user interface is pleasing to the eye and feels very welcoming. Cons They can improve upon the speed of connection with CRA servers to upload the tax slips. By decreasing the price, they can compete easily with other offerings in the market. Review Source EC Elliot C. Pres. Used the software for: 2+ years ### "Have to wait on line for 2 hours for tech support and they don't know anything" July 31, 2018 3.0 the .txf capital gains import Pros the .txf capial gains tax import feature is the only thing in the program that is worthwhile and that no other software that I know of uses Cons the attitude of the company whether it is tech support and sales is really bad. Don;t even have Americans Review Source Similar Products Featured