--- title: "Kinetic Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kinetic the right Manufacturing solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/249741/Kinetic/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Kinetic 3.8 (185) [View alternatives](https://www.capterra.com/p/249741/Kinetic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Kinetic Ease of use 3.6 Customer Service 3.3 ## Pros and Cons in Reviews CF Christopher F Brand Strategy LeadMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, Kinetic has been a dependable platform for managing production, inventory, and customer workflows. Once the initial learning curve is behind you, the system becomes a powerful tool that keeps operations running smoothly and gives better visibility into daily processes.“ August 6, 2026 MM Maria M Accounting ManagerFurniture, 51 - 200 employeesUsed the software for: More than 2 years. “The report builder "BAQ" is way too complicated.“ October 15, 2025 Elisabetta M Marketing JRMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “Kinetic acts as a heavy-duty command center built explicitly for physical production. Despite a tough onboarding process, it ultimately delivers precise margin tracking, tight operational control, and total floor clarity.“ July 30, 2026 Joseph R IT SupportPrinting, 51 - 200 employeesUsed the software for: More than 2 years. “We have on premise Epicor and we struggle with some performance issues frequently.“ August 16, 2021 DM Davis M Head of FinanceMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “From a finance standpoint I like being able to trace activity from the GL back to invoices, inventory, purchasing and customer transactions.“ August 29, 2026 DE David E FreelanceGraphic Design, Self-employedUsed the software for: More than 2 years. “On the other hand, I was not able to make any changes easily because I had not taken the additional training module.“ June 2, 2021 DM Davis M Head of FinanceMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The biggest value for me is having the financial and operational activity tied together, especially around inventory, sales and margins.“ August 29, 2026 Rob M IT DirectiorRestaurants, 501 - 1,000 employeesUsed the software for: More than 2 years. “Mostly project and training issues that delayed the effort.“ January 8, 2021 ## Showing most helpful reviews Showing 1-25 of 185 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer dipendente Used the software for: I used a free trial ### "pratico e utile per le attività di tutti i giorni" October 1, 2026 5.0 Nel complesso la mia esperienza con Kinetic è positiva. Lo trovo utile per le attività di tutti i giorni e, dopo un breve periodo di adattamento, è abbastanza facile da utilizzare. Apprezzo soprattutto il fatto che permetta di avere le informazioni e le attività organizzate in un unico posto. Non è perfetto e alcune funzioni potrebbero essere più intuitive, ma nel complesso fa bene il suo lavoro e mi permette di svolgere le attività in modo abbastanza fluido Pros La cosa che mi è piaciuta di più di Kinetic è che, una volta presa un po’ di confidenza con il software, risulta abbastanza semplice da utilizzare. Trovo comoda l’organizzazione generale e il fatto di poter gestire le attività in modo abbastanza ordinato. Nel complesso mi sembra uno strumento pratico per il lavoro quotidiano Cons Alcune funzioni non sono immediatamente intuitive e all’inizio può essere necessario un po’ di tempo per capire dove trovare determinate opzioni Review Source R Reviewer Administrador Used the software for: Less than 1 year ### "Plataforma completa e fácil de utilizar" September 15, 2026 5.0 Minha experiência com o Kinetic foi positiva. A plataforma ajuda a organizar as rotinas, acompanhar processos e manter as informações mais centralizadas, tornando o trabalho da equipe mais organizado e eficiente. Pros O Kinetic oferece bons recursos para organizar processos e centralizar informações. A interface é relativamente intuitiva, facilita o acompanhamento das atividades e contribui para melhorar a produtividade da equipe. Cons Alguns recursos podem exigir um período de adaptação e treinamento para que sejam utilizados de forma mais eficiente. Também poderia haver mais opções de personalização em determinadas funcionalidades. Review Source R Reviewer Head of Finance Used the software for: 3-5 years ### "Solid once you get used to it" September 1, 2026 4.0 Overall P21 has been a solid system for us. The biggest value for me is having the financial and operational activity tied together, especially around inventory, sales and margins. Its not always the easiest system to navigate and reporting can be frustrating at times, but once you get used to it there is plenty of detail to understand whats actually driving the numbers. Pros From a finance standpoint I like being able to trace activity from the GL back to invoices, inventory, purchasing and customer transactions. It helps quite a bit when looking into margin issues, reconciling accounts or trying to explain month end variances. AR/AP visibility is useful too and there is a lot of transaction detail once you know where to look. Cons Reporting could definitely be better. I can usually get the data I need, but quite often I end up exporting it to Excel and working with it there. Some screens take more clicks than they probably should Review Source Michael W. HIPAA Privacy Officer Used the software for: Less than 1 year ### "Kinetic Helps You Streamline" August 22, 2026 5.0 If you have an unlimited budget, then this tool is right for you. It is expensive but it works just as well. Pros A very good tool for industry practitioners who are looking to streamline workflows and find better ways to get workflows working successfully in a large organization. Cons The cost associated with setting up this tool in a medium to large-size environment could really cost. Review Source AM Anagha M. ERP process specialist Used the software for: 3-5 years ### "ERP software " August 20, 2026 5.0 Pros ERP tool that helps us in our day to day operations and coordinate with each department finance, projects etc Cons For every new module we need to pay separately and we cannot even switch modules which we don't use. Review Source Jeannie T. Inside Sales Representative Used the software for: Less than 1 year ### "Powerful tool but complicated " August 17, 2026 4.0 How well the company implements Kinetic matters almost as much as Kinetic itself. It's good if you need a system that can handle a complicated manufacturing business. It's frustrating if you just want something simple that people can pick up in five minutes. If your company has complicated manufacturing, that complexity can be worth it. Pros Kinetic is REALLY good at manufacturing. Matter of fact, Kinetic is built around manufacturing. It can basically keep track of the whole factory. Cons Kinetic is a very POWERFUL computer system but is also very complicated. There are a lot of buttons, screens, settings, rules, and terminology. Review Source Kayla C. Student director Used the software for: Less than 1 year ### "Kinetic is great" August 12, 2026 5.0 Pros What I like most about Kinetic is the ease of connecting to customer support and the value for your money. Cons The thing I like least about Kinetic is that it can be hard to navigate and is very challenging to learn at first. Review Source R Reviewer Brand Strategy Lead Used the software for: Less than 1 year ### "A reliable system for managing production and operations" August 7, 2026 3.0 Overall, Kinetic has been a dependable platform for managing production, inventory, and customer workflows. Once the initial learning curve is behind you, the system becomes a powerful tool that keeps operations running smoothly and gives better visibility into daily processes. Pros Kinetic keeps operations organized with strong production and process management tools. I like how the system connects different parts of the workflow, making it easier to track jobs, inventory, and customer activity in one place. Cons Some areas feel complex and require extra setup time. Occasional bugs during updates can slow things down, and document management isn’t as strong as other parts of the system. Review Source R Reviewer Marketing JR Used the software for: I used a free trial ### "High-torque factory execution" August 3, 2026 4.0 Kinetic acts as a heavy-duty command center built explicitly for physical production. Despite a tough onboarding process, it ultimately delivers precise margin tracking, tight operational control, and total floor clarity. Pros Kinetic links inventory, floor scheduling, and job costing into one fluid machine. Its browser interface simplifies tracking parts, complex materials, and work shifts, giving teams instant, exact visibility into total job costs. Cons Setup feels like rebuilding an engine on the fly. The sheer depth of settings can overwhelm average users, while tailoring custom reports usually demands specialized technical help or paid consulting. Review Source R Reviewer Engineering and Maintenance Leader Used the software for: 3-5 years ### "An ultra-complete industrial ERP" July 8, 2026 4.0 Pros Centralizing company data within a unified, secure database greatly facilitates auditing and resource planning. The industrial workflow automation features are highly robust for fast-growing organizations. Cons implementing this platform demands an astronomical budget for external consultants and adaptation time that temporarily slows down business activity. Review Source R Reviewer IT Directior Used the software for: 3-5 years ### "Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)" January 11, 2021 5.0 Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software. We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US. Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions. The MS Stack was easy to configure, secure and administrate. We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers. No problems migrating data to new environment but we kept the legacy system for queries. We added a 3rd-party EDI solution and it worked well to reduce Order processing issues. The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort. Pros The MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers. Many options for customization in addition to code development. Multi-everything. Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance. Cons Nothing really. There are lots of modules and each has a lot of simple to understand configuration options. Review Source R Reviewer Chief Financial Officer Used the software for: Less than 1 year ### "Epicor Kinetic Review by a CFO" August 1, 2025 4.0 My overall experience with Kinetic has been positive. I have used several of the more well-known ERP systems; however, they are more cumbersome to support both large project management and high-volume manufacturing environments. Pros Epicor Kinetic offers several advantages including: 1) It is very user-friendly. I was amazed at how easy it is to learn and navigate; 2) It is customizable. We have customized everything from the start up screen to the inner mechanics of the system; 3) It is easy to access - whether you are in the office or working remotely; 4) It supports both large project management and high-volume manufacturing environments. Cons Some of the features are quite different between the classic version and the new version of Kinetic. There is a slight learning curve to go from one version to another. Review Source R Reviewer It Coordinator Used the software for: 3-5 years ### "Epicor Mfg Review" October 6, 2025 3.0 Pros it does has a lot of options to setup your environment, i does consider a lot of scenarios depending on your processes Cons it is not easy to customize, the Epicor support are really poor, they take a long time to help you fix issues on your system. Review Source R Reviewer IT Support Used the software for: Less than 1 year ### "Workflow made easy" October 9, 2020 4.0 We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain. Pros This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users. Cons So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come. Review Source Joseph R. IT Support Used the software for: 3-5 years ### "Epicor for Order Entry and Financial Management" August 20, 2021 4.0 We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time. Pros Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time. Cons We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again. Review Source R Reviewer Office Manager Used the software for: 3-5 years ### "Epicor ERP" February 26, 2020 3.0 Pros I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours. Cons As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it. Review Source Yoseli M. Key Account Manager Used the software for: 3-5 years ### "All in one!!" November 23, 2020 4.0 Pros We use Epicor for all the activities at work, from order entry, shipping all the way to invoicing. This system allowed us to keep track of inventory and was even tailored to our company needs, which helped pull real data to keep track of KPI’s. My department was in charge of the orders. Cons Sometimes pulling reports could take longer than wanted/needed. Review Source Alyssa Rose L. Software Development Engineer Used the software for: 3-5 years ### "Epicor ERP allows the analysis of data in real time." November 24, 2018 4.0 Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it. Pros Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster. Cons Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency. Review Source Brandon A. Inventory and ERP system manager Used the software for: 3-5 years ### "We use Epicor to run our whole business." June 29, 2018 4.0 The customizability of this software is the key advantage for this compared to other ERP systems. They approach the company has is "we can't make it perfect for everyone, so we will let you make the changes you need for you". Pros We like that it's incredibly flexible. Epicor has put a lot of work into tools to help customize the product. Each tool has a different level of complexity, and some take more knowledge than others to use, but it will get as advanced as your skill set. Cons Out of the box it's fairly clunky to use. One record at a time is usually how things are done. That makes initial acceptance from users a bit of a challenge. But if you have users that are creative and can convey what they want, you usually can find a way to make things easier for them. If they just whine, not so much. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Love kinetic" January 27, 2025 5.0 Great customer service. Easy hoing process. And great product. Pros Great service. And Overall easy process. Cons Everything was great. There nothing i can of i didn't like. Review Source AJ Adam J. Business Solutions Manager Used the software for: 3-5 years ### "Strong ERP for midmarket Make to Stock / Make to Order manufacturers " January 6, 2023 4.0 While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation. Pros Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization. Cons Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat. Review Source R Reviewer Supervisor Used the software for: 3-5 years ### "Tracking Product " September 22, 2022 4.0 I think its great , I have been using this soft ware for a very Long Time Pros Being able to track parts through all operations and the short cuts Epicor has Cons Can be tricky when using transaction History Review Source Mike H. ERP Manager Used the software for: 3-5 years ### "Epicor replaces SAP" April 6, 2022 3.0 Pros Ease of use. Build for manufacturing Integration with other platforms Cons Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service. Review Source VR Verified Reviewer Epicor Consulting Used the software for: 3-5 years ### "Epicor ERP" May 19, 2021 4.0 Good experience but I can be better, if you have a midsize company is a good option Pros It's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself Cons CRM is not good, also the web version has so much problems when we compare to other competitors Review Source R Reviewer IT Manager Used the software for: 3-5 years ### "Epicor Kinetic" February 18, 2022 5.0 great experience with kinetic no complain Pros very easy to work with our client likes a lot. Cons I have no issue with software at all it work great . Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.