# SafeWrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SafeWrite the right Safety Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/249811/SafeWrite/reviews

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SafeWrite

4.4 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SafeWrite

Ease of use

4.2

Customer Service

4.6

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jack P.  
Head of Customer Success  
Computer Software  
Used the software for: 1-2 years

### "We finally got rid of paper documents! "

May 26, 2022

5.0

Pros

It is easy to use, the staff is friendly, there are plenty of training resources my team can use if they get stuck. The difference is night and day, considering we came from a world of messy excel sheets and stacks of paper documentation. We could not have achieved our ISO certification without it.

Cons

The software isn't the fastest out there, sometimes it takes a few moments on rural sites. They mentioned that they are working to help with this, and I wouldn't trade the speed for the utility the system provides anyway.

Review Source

PT

Paul T.  
Principal Consultant and Driector  
Human Resources  
Used the software for: 2+ years

### "Review following ISO 9001 Audit"

July 22, 2022

4.0

Pros

For our business the HSEQ Dashboard and Policies Manager are the 2 main tools that we use, from a compliance perspective. Also the business planning tools, as our clients in Aged Care and NDIS require business plans for applications and ongoing accreditation. We also use the business planning tools for clients who are applying for grants and tenders. The knowledge bank in MAUS is second to none - although sometimes when time is short is easier to just pick up the phone and speak with the support team.

Cons

The content is in my opinion a little one dimensional in terms of sector focus. For example the ISO manuals would benefit from having a service focused version.

Review Source

Response from Maus Software

July 28, 2022

Thank you for the great review! SafeWrite recently published a service-based manual that we have activated for all existing subscribers - make sure you check it out. We look forward to continue working with you!

KD

Kezia D.  
Journalist  
Food & Beverages  
Used the software for: 6-12 months

### "Great product"

April 5, 2022

3.0

Customer service staff have been useful

Pros

\- Keeps things simple - Easy for staff to use

Cons

\- Personally I find it confusing but my business partner figured it out

Review Source

Response from Maus Software

April 12, 2022

Thanks for your review. It would be great to get a little more of an understanding where you feel the SafeWrite tools could be improved to bump up your ratings. We strive to improve the tools to offer users the best experience.

LD

Leon D.  
Director  
Medical Devices  
Used the software for: 1-2 years

### "SafeWrite Review - IsoAnalytics"

April 27, 2023

5.0

Excellent

Pros

The ease-of-use and templates straight out of the box. The customer support from \[sensitive content hidden\] and the team are phenomenal. I don't think i've interacted with a company that provides online services at all where they have reached out to make sure everything is going well and to prompt whether we needed any assistance. It was refreshing! It's a super easy to use platform, we got going in minutes.

Cons

Some of the word docs (like all word doccs) can have clunky table formatting but that's a document for you!

Review Source

Response from Maus Software

May 25, 2023

Thank you for such a positive review Leon! We look forward to working with you more in the future to help you achieve your goals!

JK

Jason K.  
Managing Director  
Architecture & Planning  
Used the software for: 2+ years

### "MAUS Compliance Tools"

September 14, 2021

5.0

Great, have even recommended the tool to people

Pros

The set up of the QA, Environmental & Safety is presented well and easy to show to clients. Everything is quick and easy to use - even to populate. The safety aspect of the tool is great (risk register). The presentation of everything is great and it helps my client know I've spent my time writing up everything

Cons

Not really anything to note, other than a personal preference of how I want my SWMS Document formated

Review Source

Response from Maus Software

September 17, 2021

Thank you Jason for your kind words and we look forward to working with you into the future. Feel free to reach out to the team if you have any questions or queries :)

CN

Carolyn N.  
Quality and Risk Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "New User of Safewrite"

September 29, 2022

4.0

It has been good with great support so far

Pros

It covers most of our business. Heavily focussed on WHS and Environment - need ability to switch to more general business titles/terminology

Cons

Focus on manufacturing businesses. Some features do not flow well. Need more actions for ttaching evidence/documents for completed projects/tasks

Reason for choosing SafeWrite

value for money Ease of use Support processes

Review Source

Response from Maus Software

October 13, 2022

Thanks for the review Carolyn, it's great to hear that you are able to adapt the tools and cater them to your business. We look forward to working with you. Please don't hesitate to reach out if you have any questions or feedback. Have a great day!

LC

Lisa C.  
Reception / Administration  
Hospital & Health Care  
Used the software for: 6-12 months

### "MAUS software"

July 21, 2021

5.0

Pros

I love that I can easily upload all staff required documents and and if needed they are easily accessible. Also like, that we can send policies out to staff to read and then be able to see this has been done and who we need to follow up. I also love the fantastic customer service that I have received each time I have needed it...nothing is ever a problem. A big thank you to them all.

Cons

Accessing the policies has had a few problems but hopefully this will be rectified soon.

Review Source

Response from Maus Software

August 11, 2021

Thank you Lisa for your fantastic review and we look forward to working with you into the future. Don't hesitate to reach out if there is anything we can assist with.

PR

Paul R.  
OHS Manager  
Building Materials  
Used the software for: 1-2 years

### "Easy to use software and great value for money."

March 15, 2022

4.0

Simple data storage, but not an effective reporting tool.

Pros

Ease of use and the price was right for a basic software package.

Cons

May be a bit basic moving forward, we need more statistical information for reporting etc.

Reason for choosing SafeWrite

Price

Review Source

Response from Maus Software

April 5, 2022

Thank you for your review! We are glad to hear the product was able to suit you needs and was easy to utilise. Feel free to reach out if you need any further assistance down the track !

JW

Julie W.  
Financial Controller  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Outstanding Software"

March 12, 2019

5.0

We are a relatively new business which was in need of a Quality Assurance system rated to ISO9001. The MAUS Quality Assurance software has filled that gap for us by helping us step through all the requirements needed for a sound manual

Pros

To be able to have a base to start from when writing a Quality Assurance Manual has saved us an immeasurable amount of time and effort. The software is intuitive and steps you through the process of creating your own manual with pre-defined templates. You are operating with templates that are compliant with the latest laws and standards.

Cons

As with any new software, getting used to the screen layouts, otherwise I was really happy with the product overall.

Review Source

RG

Rodney G.  
General Manager  
Plastics  
Used the software for: 6-12 months

### "Safewrite review Inform "

March 29, 2023

4.0

Pros

Templates and structure of QC Manual provide a good basis to customise own Manual

Cons

Monthly subscription fee - do not need an online facility

Review Source

Response from Maus Software

April 3, 2023

Hi Rodney, Thank you for your review, it's great to hear you've found value in the QA documentation provided. We have some exciting announcements coming soon regarding the online platform which should help you and the team further streamline your management systems and processes. Stay tuned!

LG

Libby G.  
Administration Clerk  
Retail  
Used the software for: 6-12 months

### "Happy User"

June 19, 2019

4.0

Very positive; a great way to manage and share company documents and manage updated to the policy manuals.

Pros

Reasonably easy to understand and navigate around. Fixable. Beneficial functions like ‘Employee Compliance’. Like the display window on the Company Documents screen down a copy of the file attached.

Cons

Can’t exit a Policy page without saving. Time-out function doesn’t seem to always recognise that you are doing work. Folder hierarchy in Documentation Manger work well but seems to re-sequence (can be corrected with Sort By function, so it okay). On line Training Videos are a little basic.

Review Source

SF

Stuart F.  
Production & QA Manager  
Machinery  
Used the software for: 6-12 months

### "Top Result"

February 10, 2022

4.0

It has helped us to our first ISO audit and this was successful as we are now ISO 9001 compliant

Pros

The way it is set out and all the templates are a big help.

Cons

There are certainly a fair few typo's and one or 2 gliches in the system.

Review Source

Response from Maus Software

February 14, 2022

Thank you for your great review! Congratulations with your successful audit. we look forward to continue working with you. If there's any way we can assist further down the track, don't hesitate to reach out !

KB

Kris B.  
Admin officer  
Design  
Used the software for: 6-12 months

### "Review of software"

April 5, 2022

5.0

The software is easy to use and the webinar's are especially helpful. Small numbers give you lots of time to ask questions etc. and very personalised.

Pros

Definitely easy to use this software as I am starting from scratch with some knowledge of the system but this is far better than having to rewrite our out of date system

Cons

So far haven't found any negatives about using the system

Reason for choosing SafeWrite

When researching having to rewrite our outdated system I found Maus and was impressed with the initial discussions. We had quotes from other companies who would have provided us with the documentation for lots more money, but rewriting it myself gave me a far better insight into the system.

Review Source

Response from Maus Software

April 11, 2022

Thanks for the great review! We're very happy to hear that the software assisted from the beginning. We are glad to hear that the weekly webinar sessions have been positively impactful and thorough. Feel free to reach out if you need any further assistance.

JE

Jacques E.  
HSEQ Manager  
Utilities  
Used the software for: 1-2 years

### "New start"

April 14, 2022

4.0

Average

Pros

Someone will come back and follow up even if it is not immediately

Cons

Set up support is somewhat lacking and support is not always available,

Reason for choosing SafeWrite

.

Review Source

Response from Maus Software

April 21, 2022

Thanks for the Review! We would love any specific feedback you could provide that would help us bump up our ratings. We are always looking for ways to improve our customer experience with the product and encourage you to reach out to support@safewrite.com with your thoughts now or in the future.

TS

Todd S.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Safety in a Box"

August 23, 2016

5.0

This has got to be one easiest OHS tools on the Market Very simple to use yet very capable for the small to medium size business .

Pros

Set up an roll out straight forward

Cons

Be great if it could be more animated and visually fun to work with with.

Review Source

Response from Maus Software

August 24, 2016

Hi Todd, Thank you very much for your feedback. If we can be of any assistance as you utilise the MAUS Tools please don't hesitate to get in touch.

JG

John G.  
Logistics and Quality Manager  
Oil & Energy  
Used the software for: 2+ years

### "Makes ISO 9001 Certifications easy"

February 12, 2019

5.0

Without MAUS we would have taken months more in completing our documentation and getting ISO 9001 certification. Highly recommended for all sizes of organisations.

Pros

Structured, complete and easy to follow.

Cons

A few very minor inconsistencies in the documentation

Review Source

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