# Alarm Control Center Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Alarm Control Center Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/249871/Alarm-Control-Center/alternatives

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# 

 Alarm Control Center Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Alarm Control Center

## What is Alarm Control Center?

The Alarm Control Center (ACC) is a flexible alarm system for fast and reliable notification in the event of a fault. The alarm software of the owner-run IT system house Alarm IT Factory GmbH reliably transmits messages from control and visualization systems to smartphones, telephones, pagers and many other end devices. The messages are sent directly and fully automatically to the responsible person or group of people. If the recipient does not respond to a message within the specified time, it is immediately sent to additional recipients. The modularity of the Alarm Control Center allows it to be seamlessly integrated into the existing telecommunications infrastructure. The ACC supports all common media such as push messages, SMS transmission, e-mail, voice output to telephones, pager systems or even text output to cordless telephones.

## What is Alarm Control Center used for?

[Unified Communications](https://www.capterra.com/unified-communications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Alarm Control Center?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alarm-it-factory.de&name=Alarm Control Center)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Alarm Control Center

5.0 (1)

VS.

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (22,591)

Value For Money

5.0 (1)

Value For Money

4.5 (15,177)

Customer Service

5.0 (1)

Customer Service

4.4 (13,442)

## Alarm Control Center alternatives

[4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/)

Starting price

$0.02

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Chat/Messaging

Communicate using direct chat or messages within the system

Email Alerts

Receive and/or send email notifications for urgent updates, requests, or other information

Mobile Access

Access software remotely via mobile devices

Alarm Control Center 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Receive and/or send email notifications for urgent updates, requests, or other information

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Trigger clickable pop-up messages

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Notifying as a warning or reminder of a potential or imminent hazard

Send messages via SMS

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BR

Bryan R.

Alarm Technician

Security and Investigations

### "Great For Big Companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2022

Pros

I like the fact that we can introduce it to our clients who have several users with in the company so that if the initial user does not respond the alert is sent out to other recipients

Cons

It’s great their are no cons at all to the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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