--- title: "RemotePeople Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RemotePeople the right EOR (Employer of Record) solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/249878/Remote-People/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- RemotePeople 4.9 (72) [View alternatives](https://www.capterra.com/p/249878/Remote-People/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of RemotePeople Ease of use 5.0 Customer Service 4.9 ## Pros and Cons in Reviews LB Lycka Mae B HR AssistantEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “They provide convenience in managing our employees' records, payroll processing, and preparing employment documentation.“ May 26, 2025 Arjun A Technical WriterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I faced an issue when applying for a half-day leave because the color used to indicate half days was unclear.“ August 13, 2025 Le Quang P Technical Sales EngineerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “My salary is always paid on time, the reimbursement process is simple and hassle-free, and my employment contract is fully compliant with local regulations.“ August 20, 2025 AD Alyssa D Project ManagerMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years. “At times, it is difficult to understand the basis of the computations without clear documentation.“ June 26, 2025 AD Alyssa D Project ManagerMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years. “The platform is user-friendly allowing easy access to essential documents such as the Certificate of Employment which can be downloaded at any time.“ June 26, 2025 GB Geovanny B AOS SupervisorLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “I'm unsure if there's a size limit for certain documents or if I'm doing something incorrectly.“ September 29, 2025 JC Julius Cezar C Digital PR SpecialistMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “Their platform gives me full visibility into my pay and documents, and their support team always gets back quickly if I have questions.“ June 24, 2025 ZC Ziennah C Project Manager or Wellness GuideHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “That experience was really awful and hopefully they can consider a different provider“ June 26, 2025 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Harsh S. Strategic Customer Success Manager Consumer Services Used the software for: 1-2 years ### "Easy to use and amazing user interface" April 6, 2025 5.0 My overall experience has been very smooth. The platform provides all the necessary information with an amazing user dashboard. Pros The ease to use and the user interface which is too informative. Cons There is nothing as such. The platform is great to use Review Source Response from Horizons Global Technology September 21, 2026 Harsh, we’re happy the dashboard has made the information you need easy to find. A clear interface should make routine tasks feel straightforward, and it’s good to hear that has been your experience. We appreciate your feedback on both the design and the smooth day-to-day use of the platform. AR Alok R. Solution and Delivery manager Information Technology and Services Used the software for: 2+ years ### "Overall Excellent experience" July 3, 2025 5.0 My overall experience with the company has been positive so far. Everything has been smooth and satisfactory up to this point. Pros Smooth Onboarding and Excellent Administrative Support. The payroll system is efficient and reliable, which ensures timely payments without any complications. Cons In my view, someone should be available to discuss matters during the proposed tax submission period. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the outstanding review, Alok! A perfect 10/10 recommendation after more than two years with us speaks volumes. We're delighted that onboarding, payroll, and admin support have all been smooth and reliable. Your feedback about availability during tax submission periods is well noted. We're strengthening our support coverage during peak tax seasons to ensure timely assistance. Thank you for your continued trust in Remote People! JE Joella E. Corporate Travel Specialist Consumer Services Used the software for: 6-12 months ### "Time sheet from Horizon" May 17, 2025 4.0 Easy access. Very helpful. Detailed information provided Pros Having a timesheet is very helpful. Not just that, of you need your payslips, certificate of employment, etc. You can easily access and download. Cons So far all the features of Horizon are very helpful to me. Review Source Response from Horizons Global Technology September 21, 2026 Joella, we’re pleased the timesheet and downloadable documents have been useful in your work. Easy access to payslips and employment certificates can make those routine tasks much simpler. Thank you for highlighting the detailed information available and for taking the time to share your feedback. AA Antonette A. Project Manager Financial Services Used the software for: 6-12 months ### "Your Workday Just Got Easier with Horizon" May 26, 2025 5.0 My overall experience with Horizon has been very positive. I work in the Philippines and our main office is in Florida. It’s a reliable and user-friendly app that simplifies essential HR tasks like checking payroll, logging time, and filing leave requests. Everything is easily accessible in one platform, which saves time and reduces the need to follow up manually. It has definitely made day-to-day work processes more convenient and efficient. Pros Horizon has truly streamlined how we handle everyday work tasks. From checking payroll to logging work hours and filing for leave, everything is right at my fingertips. The interface is clean and user-friendly, making it easy to navigate even for first-time users. It’s like having a personal HR assistant that’s available anytime. I appreciate how much time and effort it saves — a great tool for staying on top of things! Cons If there's one thing I'd like to see improved, it would be the notification system. Sometimes, updates like approved leaves or payroll changes can be easy to miss without a more prominent alert or reminder Review Source Response from Horizons Global Technology September 21, 2026 Antonette, we're glad having payroll, time logging, and leave requests together has made your workday more convenient. Your suggestion for more noticeable alerts is useful, especially when an approved leave request or payroll update can be missed. Thank you for describing the practical benefit of the platform and the notification detail that could make it easier to use. KC Kajal C. Admission Support Education Management Used the software for: 2+ years ### "Clean Interface" June 30, 2025 5.0 Its perfect. Horizon has proven to be a reliable and efficient HR tool for managing day-to-day employee needs. Its ease of use and focus on self-service make it particularly valuable for both employees and HR administrators. Pros Clean and straightforward interface that’s easy for both HR personnel and employees to navigate. The leave application process is highly intuitive. Employees can submit leave requests with just a few clicks, and the approval workflow is transparent and efficient. Cons While core functions work smoothly, there is room to improve the customization options for reporting and analytics. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the wonderful review, Kajal! It's incredibly rewarding to hear that you've been using Remote People for over two years and find our interface clean and straightforward. We're glad the leave application process and approval workflow work well for both your HR team and employees. Your feedback about reporting and analytics customization is valuable, and we're actively working on enhancing those options to give you more flexibility. Thank you for your loyalty and for recommending us with a perfect 10/10! SM Sharmaine M. Accounting Officer Education Management Used the software for: 2+ years ### "Consistently Reliable in both Payroll Processing and customer support" May 20, 2025 5.0 Horizon has been extremely helpful in addressing inquiries related to payroll, documentation, and general concerns. Their support team provides excellent service, responding promptly and directly to ensure any issues are quickly resolved. Overall, Horizon is both efficient and reliable, and I would confidently recommend their services. Pros I’ve been with Horizon for nearly three years, and my experience has been consistently positive. The company is highly efficient and dependable. They respond to inquiries promptly and with clear, straightforward communication. Their payroll system is well-designed, offering a user-friendly platform where employees can easily access all the necessary information at a glance. The support team is also exceptional—they provide thorough follow-ups and ensure that every concern is resolved. I particularly appreciate the all-in-one platform, which allows easy access to essential documents and services in one convenient place. Cons To date, I haven’t encountered any major issues with Horizon. In cases where concerns do arise, they are addressed promptly and efficiently. Their support and service are reliable, and overall, customer satisfaction is clearly a priority. Review Source Response from Horizons Global Technology September 21, 2026 Sharmaine, we’re grateful for your perspective after nearly three years with us. Your comments about clear payroll information, convenient access to documents and thorough follow-ups are especially encouraging. Thank you for recognising the care behind those everyday interactions and for recommending the service to others. VR Verified Reviewer Project Manager Financial Services Used the software for: Less than 6 months ### "Horizon made onboarding effortless and welcoming—an outstanding start to a great journey." August 22, 2025 5.0 Joining Horizon was an incredibly smooth and positive experience. From the very first interaction, their onboarding process stood out—efficient, thoughtful, and genuinely welcoming. Every step was clearly communicated, and the team made sure I felt supported and informed throughout. If this is any indication of how Horizon operates as a company, I’m excited for what’s ahead. Pros What impressed me most was how personalized the experience felt. It wasn’t just about ticking boxes—it was about making sure I had everything I needed to succeed from day one. The resources were well-organized, the tech setup was seamless, and the people? Friendly, responsive, and genuinely invested in helping me thrive. Cons As of the moment, I cannot think of any complaints—The Horizon company is all good! No bad experience. Review Source Response from Horizons Global Technology March 5, 2026 What a wonderful review! We're so glad the onboarding experience felt personalized and welcoming. Our team works hard to make every step seamless, and it's great to know that effort shines through. We're excited to continue this journey with you! VR Verified Reviewer Technical Sales Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "A reliable global workforce solution" August 20, 2025 5.0 Pros My salary is always paid on time, the reimbursement process is simple and hassle-free, and my employment contract is fully compliant with local regulations. Cons My experience with Horizons has been excellent. They solved any issues quickly. I have nothing to complain about. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the excellent review! It's great to hear that after more than two years, your experience with salary payments, reimbursements, and contract compliance continues to be seamless. We take pride in resolving issues quickly and keeping everything running smoothly. We appreciate your trust in Remote People as your global workforce partner! FA Francesca A. Principal Customer Success Manager Computer Software Used the software for: 1-2 years ### "Outstanding experience" September 25, 2025 5.0 Pros Horizons’ platform enables a smooth and compelling experience: easy to navigate, offering an efficient and reliable customer support even when it comes to complex topics. Highly recommended! Cons Honestly, there is nothing I can complain about, as my experience with Horizons so far has been excellent. Review Source Response from Horizons Global Technology March 5, 2026 We appreciate the wonderful review, Francesca! Your feedback on the platform experience means a lot. We're glad our customer support team has been helpful even with complex topics. Thank you for being part of the Remote People community! VR Verified Reviewer Technical Writer Information Technology and Services Used the software for: Less than 6 months ### "Onboarding with Horizon was effortless" August 13, 2025 5.0 Pros Onboarding with Horizon was effortless. Their team is always ready to help and provides clear answers to every question. All the information is presented in a simple, straightforward way, making the whole process easy to follow. Cons The leave application form could use an update. I faced an issue when applying for a half-day leave because the color used to indicate half days was unclear. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the kind review! We're happy the onboarding process was smooth and that our team has been helpful with your questions. We appreciate the feedback on the leave application form, especially the half-day leave color indicator. We've noted this and our product team is working on improving the UI clarity. Thanks for helping us get better! AS Ananya S. SDE Computer Software Used the software for: 6-12 months ### "Horizons: A Partner You Can Trust for Onboarding and Payroll" June 30, 2025 5.0 My overall experience with Horizons has been extremely smooth and efficient. From the very beginning, the onboarding process was seamless. The team was proactive, polite, and consistently helpful. Every required document was well-organized, and submission was hassle-free. Their portal was easy to navigate, offering all key details related to onboarding and payroll in one place. Payments were handled punctually, and communication was always clear and timely. Horizons has truly been a dependable and professional partner for our onboarding and payroll needs. Pros The onboarding process with Horizons was exceptionally smooth and well-structured. Their team guided us through each step with clarity and professionalism. We especially appreciated the timely support, approachable team members, and their consistent communication. The user-friendly portal and punctual payroll handling stood out as major positives. Cons There were hardly any drawbacks. If anything, minor improvements could be made in making some features of the portal more intuitive for first-time users, but the support team always made up for it with quick and clear responses. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the wonderful and detailed review, Ananya! We're so glad the onboarding process was smooth and well-structured, and that our team guided you with clarity and professionalism. Your kind words about our timely support, approachable team, and punctual payroll handling truly mean a lot. We appreciate your feedback about portal intuitiveness for first-time users. We're continuously refining the user experience to make it even more seamless from day one. Thank you for trusting Remote People as your onboarding and payroll partner! JV Jennifer V. Customer sewrvice Airlines/Aviation Used the software for: 1-2 years ### "Best Company" May 31, 2025 5.0 The company is great, highly recommend and very accommodating to their employee's concern. They make sure that we have great experience with them. Pros They value their employees very well, provide our salary on time and paid our monthly contribution fairly. Cons None, for me the company is doing great. This is the company all employee's are looking for. Paying our needs on time. Review Source Response from Horizons Global Technology September 21, 2026 Jennifer, thank you for highlighting timely salary payments and the team's attention to employee concerns. Knowing that you feel valued and supported is meaningful feedback. We appreciate your recommendation and the time you've taken to share what has made the experience positive for you. AB Ariane B. Crew Accommodation Agnet Airlines/Aviation Used the software for: 6-12 months ### "Smooth Experience with Horizon" May 19, 2025 5.0 Since joining Horizons last year, I had nothing but good experience. Everything function perfectly, and they respond to all of my queries and concerns in a timely manner. The Horizons platform is easy to use, especially when it comes to time tracking and features like leave requests and monthly payslip. Overall, I've had an excellent experience. Pros Promptly addressing any questions or concerns. Highly responsive to all my inquiries. The Platform is user friendly. Cons Nothing so far. This is because everything is functioning properly and running smoothly. No Cons yet. Review Source Response from Horizons Global Technology September 21, 2026 Ariane, it’s lovely to hear that everyday tasks such as tracking time, requesting leave and finding your monthly payslip have been straightforward. We appreciate your comments about the team’s responsiveness, too. Thank you for sharing how your experience has been since joining Horizons, now RemotePeople. CB Cielo B. Data Analytics Specialist Marketing and Advertising Used the software for: 6-12 months ### "Employee-employer relation with Offshore clients via the EOR program" June 27, 2025 5.0 Horizons has made remote work smooth and stable. While I work remotely with a US client, Horizons is considered my official employer here in the Philippines. The onboarding process was easy, payroll is always on time, and the local benefits provided are similar to what I’d expect if I were employed directly by a Philippine-based company. Communication and support have also been consistently reliable. Cons Conversion rate is fixed for the entire year. Would be fair for both sides if conversion is just set monthly (even if the conversion is rounded to a whole number). Review Source Response from Horizons Global Technology September 21, 2026 Cielo, thank you for describing your experience of working with an overseas team through our EOR service. It’s good to hear that onboarding, payroll, local benefits and communication have provided the stability you value. We also appreciate your specific suggestion to review currency conversion rates monthly instead of fixing them for a year. That distinction matters, and your feedback gives us a clear point to consider. If you would like clarification about the rate applied to your arrangement, please contact support@remotepeople.com. LMB Lycka Mae B. HR Assistant Education Management Used the software for: 1-2 years ### "Great HRIS tool for employee records" May 26, 2025 5.0 The overall experience was very easy to use and navigate. Convenience in plotting leaves, onboarding new hires, provide accurate documentation, smooth processing of payroll and off-boarding staff. Pros They provide convenience in managing our employees' records, payroll processing, and preparing employment documentation. Cons I can't think of any because I haven’t encountered any issues with horizons yet. If we have any concerns, they immediately assist our staff. Review Source Response from Horizons Global Technology September 21, 2026 Thank you, Lycka Mae. Your examples show how the platform fits into an HR team’s daily work—from employee records and leave planning to onboarding, payroll and offboarding. We’re glad those tasks have been straightforward to manage and that your staff have been able to get assistance when needed. We appreciate you taking the time to describe the practical benefits for your team. DJA Diana Jean A. Customer Support Agent Airlines/Aviation Used the software for: 6-12 months ### "Great experience with Horizons" May 6, 2025 5.0 Overall, it was smooth and great! Horizons is just accurate. Pros The platform is user-friendly. It contains all the information I need specifically in time tracking. Cons At times, when I try to click Save button on my timesheet, it was grayed out for no reason. But if you try to reload or refresh, it's all good. Review Source Response from Horizons Global Technology September 21, 2026 Diana Jean, thank you for explaining both the useful time-tracking information and the timesheet Save button issue. We’re sorry that you’ve had to refresh the page to continue. If it happens again, please share the steps with support through your account so the team can investigate. We appreciate the specific feedback. PA Pablo A. Associate Research Used the software for: Less than 6 months ### "Overall great experience with Horizons" July 3, 2025 5.0 Pros Horizons has been easy to use, with a simple and intuitive interface. I've had a great experience with it so far. Cons It's not that I necessarily dislike it, but there are some features that I find less useful based on my experience—such as time tracking. I haven't tried the leave request feature yet, but I assume it will work smoothly. If any issues arise, I'm confident that customer support will be happy to assist. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the great review, Pablo! A 10/10 recommendation really means a lot. We're glad you find the platform easy to use with an intuitive interface. We appreciate your candid feedback on features like time tracking. We're always refining our tools to make every feature more relevant and useful. And when you're ready to try the leave request feature, our support team is here to help. Thanks for being part of the Remote People community! EK Emre K. Country Director Plastics Used the software for: Less than 6 months ### "Fast and Simple" July 3, 2025 5.0 I would recommend it to others. They have a good , customer centric team who are focused on customer experience. Pros Onboarding was very easy. In general, they are fast and helpful. I like the web interface which is very simple and user friendly. Cons They are a bit late in answering a question which is related with a kind of unique setup for my country. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the fantastic review, Emre! We're thrilled that onboarding was easy and that you find our platform simple and user-friendly. We appreciate your honest feedback about response times for country-specific setups. We're actively expanding our local expertise to handle unique country requirements faster. Your recommendation and kind words about our customer-centric team mean a lot to us! MB Marius B. Division Manager Information Technology and Services Used the software for: 2+ years ### "Great Recruiting Solution" June 16, 2025 5.0 Pros Professional international Recruiting Solution. Transpararent and reliable communication with all Stakeholders. Cons Web App could be more intuitive. The most recent Update fixed some of these issues. The App fells better now. Review Source Response from Horizons Global Technology September 21, 2026 Marius, we value your feedback on the recruiting service and the clear communication with everyone involved. It's helpful to hear that the recent app update felt better to you, while navigation could still be more intuitive. Thank you for recognizing the progress and being specific about where there is room to improve. RP Ronnel P. CSR Retail Used the software for: 6-12 months ### "Horizons is the best EOR for me!" May 9, 2025 4.0 So far, Horizons is the only EoR that I have used and ensure that all employees benefitsbased on their location are being processed and remitted accordingly Pros Horizons is the best when it comes to EoR and the way how they manage local benefits of our employees located across the glob Cons Sometimes the salary is being delayed but very minimal given the location of the employee Review Source Response from Horizons Global Technology September 21, 2026 Ronnel, we appreciate your comments about managing local employee benefits across different countries. We’re sorry to hear that you have experienced occasional salary delays; dependable payment timing matters. If a payment is late, please contact support through your account so the team can look into the specific circumstances with you. KDF Kristian Dave F. Project Manager Information Services Used the software for: 6-12 months ### "Ease of use!" June 26, 2025 5.0 Pros Super easy to use! I can quickly check my leaves, view my payslips, and even request a COE without any hassle. Everything’s just straightforward and convenient. Cons I hope they improve the mobile version since I’m not able to access these features properly on my phone. Review Source Response from Horizons Global Technology September 21, 2026 Kristian Dave, it's great to hear that checking leave, viewing payslips, and requesting a Certificate of Employment feel straightforward. We also appreciate your feedback that these features are harder to access on your phone. That difference between desktop and mobile use matters, and thank you for describing where the experience falls short. KR Kyllyn R. Inventory Consumer Services Used the software for: Less than 6 months ### "Onboarding with Horizon" June 30, 2025 5.0 Overall experience with Horizon has been positive so far, there isnt anything thats too confusing and support will be there if need. Pros The simplicity of the website is great, its straight forward and not too many clutter. Support service has been great (onboarding team) Cons There isnt anything dislikable at Horizon. Maybe communicating with someone might be a little awkward or difficult to get but once they do, they answer fully! Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the lovely review, Kyllyn! We're glad you appreciate the simplicity of our website and the onboarding team's support. Your feedback about communication is noted, and we're continuously working to make reaching our team easier and more seamless. It's wonderful to hear your overall experience has been positive with no confusion. We're here whenever you need us! FS Fathurur S. Senior Backend Engineer Computer Software Used the software for: Less than 6 months ### "Quick Onboarding" May 21, 2025 5.0 Pros Quick onboarding process and ease to use. I was able to complete the onboarding process that align with my country requirement quickly Cons Sometime the website is down. Where I am unable to login, however, this is infrequent. Perphaps, there is currently traffic Review Source Response from Horizons Global Technology September 21, 2026 Fathurur, we’re pleased that you were able to complete onboarding quickly and found the steps easy to follow. We’re sorry that occasional login interruptions have affected your experience, even if they have been infrequent. If another interruption occurs, please let support@remotepeople.com know the time and any error message shown so the team can examine what happened. Thank you for pointing out both the smooth onboarding and the access issue. LN Lars N. Senior Project Manager Computer Software Used the software for: Less than 6 months ### "Great choice for remote workers." March 17, 2025 5.0 Pros The UI is easy to understand and they do a good job of sharing updates. Cons My first payslip came relatively late (30th of december), but after that it comes consistently around the 27th. Review Source Response from Horizons Global Technology September 21, 2026 Lars, thank you for highlighting the clear interface and useful updates. We are sorry your first payslip arrived later than you expected, and appreciate you noting that the timing became more consistent afterwards. If you need clarification about a future payslip’s availability, please contact support@remotepeople.com so the team can look into your question directly. Umatharan V. Regional Sales Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Best EOR Software" December 4, 2025 5.0 Easy to access my documents, payroll, leave application, and claims submissions. Currencies are auto converted, and reporting is simple. Pros Easy to use when onboarding to new employment. The setup was easy to follow, and support was given swiftly for any questions. Cons It's not mobile phone-friendly. I hope they can release a version that supports those on the move and who usually access it through mobile. Review Source Response from Horizons Global Technology March 5, 2026 Thank you for the kind words, Umatharan! We're glad the onboarding and support experience has been smooth for you. Great feedback on mobile accessibility. We're actively working on improving our mobile experience to better support users on the go. Stay tuned for updates! 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