---
title: "Mitratech Integrum Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mitratech Integrum Software - reviews, pricing plans, popular comparisons to other Corrective and Preventive Action products and more."
source_url: "https://www.capterra.com/p/249937/integrum/"
page_type: "product"
language: "en"
---

# 

 Mitratech Integrum Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mitratech Integrum

## What is Mitratech Integrum?

Integrum is a fully integrated, cloud-based or on-premise, QHSE Risk and Compliance platform. Used by organizations of all sizes, across diverse sectors of commerce and government to manage incidents; conduct audits and inspections; raise investigations; implement corrective actions; perform risk assessments; manage controlled documents; conduct training and eLearning; manage suppliers and contractors; and, create easy to understand dashboards and actionable business intelligence.

## What is Mitratech Integrum used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[ERM](https://www.capterra.com/erm-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$750

Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mitratech Integrum?[Manage this product listing](https://www.g2.com/products/mitratech-integrum/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mitratech Integrum

4.1 (14)

VS.

[4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting Price

$750

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (14)

Ease Of Use

4.6 (114)

Value For Money

4.2 (9)

Value For Money

4.7 (87)

Customer Service

3.8 (13)

Customer Service

4.5 (105)

## Mitratech Integrum alternatives

Highest Rated

[4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)

[4.4 (114)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/102848/EHS-Management-Software/)

[Sofvie](https://www.capterra.com/p/215851/sofvie/)

[4.7 (26)](https://www.capterra.com/p/215851/sofvie/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215851/sofvie/)

[HSI](https://www.capterra.com/p/172814/HSI/)

[4.5 (80)](https://www.capterra.com/p/172814/HSI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172814/HSI/)

## FAQs about Mitratech Integrum

Overview

### Which roles and teams benefit most from Integrum?

Integrum is most used by risk, safety, and compliance teams, including risk managers, HSEQ coordinators, and GRC leaders who need incident tracking, audits, and regulatory oversight. Quality and transformation leaders use it to standardize processes, while application support teams help maintain workflows, reporting, and system adoption across the business.

Answer based on 14 reviews

Overview

### What company size and specific industries is Integrum built for?

Integrum is designed for organizations of all sizes across oil and gas, energy, mining, construction, manufacturing, shipping, offshore, aviation, transport, forestry, agriculture, engineering, healthcare, aged care, education, facilities, retail, and government, making it suitable for both private-sector and public-sector operations.

Features and Usability

### What are the key features of Integrum?

Integrum offers compliance management, risk management, and audit management, along with CAPA, incident management, and inspection management. It also includes document management, workflow automation, customizable reports, dashboards, alerts and notifications, role-based permissions, real-time monitoring, and training record management for governance and quality control.

Integrations

### Which third-party tools and platforms does Integrum integrate with?

Integrum integrates with Microsoft SharePoint.

Getting Started and Support

### What training and onboarding options does Integrum offer?

Integrum provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos allow self-paced review of features and steps.

Getting Started and Support

### What customer support options does Integrum offer?

Integrum provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available here, so support quality, response speed, and common user frustrations cannot be assessed from the provided data.

## Features

AI summary

Based on 2,611 Corrective and Preventive Action reviews

Capterra data shows that buyers of quality management software rank the following features as their top priorities:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

Integrum supports **Document Management** and **Compliance Management**, giving teams a centralized way to control records and track regulatory requirements. However, it does not offer **Quality Control**. Instead, it provides other highly rated capabilities, including **Change Management** (**45%**) and **Corrective and Preventive Actions (CAPA)** (**46%**), which help businesses manage process updates, address issues at the source, and maintain consistent quality standards across operations.

Compliance Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Change Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Dashboard

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Document Coding & Control

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Internal Controls Management

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Ensure internal objectives and compliance with policies are met

Risk Management

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Mitratech Integrum 70 features

### All Features
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Communications Management: Record and track all relevant internal and external communications
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Governance: Management of rules, practices, and processes of a company
- Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- Investigation Management: Oversee people and resources to carry out an investigation
- ISO Compliance: Guidelines set by the International Organization for Standardization
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- IT Risk Management: Manage risks related to IT systems
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Mobile Access: Access software remotely via mobile devices
- Occupational Health Management: Manage cases of on-the-job injuries and related remedies
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive Analytics: Predict future data based on historical data sets
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Training Management: Track employee/learner's progression through training programs
- Training Record Management: Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

3.6 (13)

3.6

Based on 13 reviews

## Pricing

Value for money

4.2 (9)

Free Trial

Free Version

Basic

$750.00

Per Month

Value for money

4.2 (9)

4.2

Based on 9 reviews

## Integrations

[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (13)

3.8

Based on 13 reviews

## User reviews

Overall rating

4.1

Based on 14 reviews

Filter by rating

5(5)

4(6)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

NB

Nick B.

Application Support Specialist

Utilities

### "Did the trick"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

September 13, 2021

Mostly positive. Technically speaking they have delivered what we needed eventually, but have sometimes needed chasing up on simple small tickets.

Pros

We mostly use it for reporting safety incidents/near misses. Seems to work well for this, simple but effective. Dashboard and pages are quite simple to customize too.

Cons

User management could be a bit cumbersome - often had to go to support team to make small changes, didn't seem able to view all of the information myself as an administrator.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2021

Thank you for the feedback Nick. There is still room for us to improve. If we can assist you further please get in touch with our team.

GC

Geoff C.

Senior Risk Manager

Transportation/Trucking/Railroad

### "CAF Aust RMIS"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

September 9, 2021

Very low uptake of the system, probably because of initial setup. Reports are poor and require significant effort to create for fortnight and monthly reports to the board. Frustrating that the system does not link risks, issues and controls.

Pros

The software has not failed, can be accessed by all in the company, could be worthwhile but not set up correctly.

Cons

Poorly setup, not intuitive for most users, reports are difficult to retrieve, no linkage between risks, no linkage to issues register, controls are not easy to manage or report, does not provide quantitative analysis, not all report functions work well, difficulty in reporting on basic indices such as top risk and exposure, reports are based on this month (not previous months which should be selectable)

Reasons for choosing Mitratech Integrum

Was my choice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2021

Hi Geoff. We are sorry to hear about your experience. We've passed your feedback onto the team. Please feel free to get in touch with us to discuss this further.

LN

Lam N.

Operational Risk Manager

Airlines/Aviation

### "General review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 3, 2021

So far so good

Pros

It is friendly using, low cost, good support...

Cons

We are just transferring from previous administration to new one, several errors happened during using. We are expecting more charts exported from the current database to provide useful details for users

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 7, 2021

Thank you very much for the review

DC

Daniel C.

Application Support Analyst

Utilities

### "Admin"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

September 3, 2021

The product is difficult to use for users

Pros

NA. Users complaint it is difficult to use.

Cons

Cannot integrate with other business application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Phil C.

GRC Officer

Non-Profit Organization Management

### "Integrum White Label Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 15, 2020

Implementation of the software was successful with a very took take up from users. The reporting and analysis of information is quite straight forward.Other business units have seen the benefits of the system, which has required additional in-house development for other business functions. These have been implemented with minimal cost.

Pros

From a user perspective it can be very easy to use, especially for untrained workers, but is subject to how the processes are designed. The system integrated well into existing processes and gave us better analysis and reporting through the BI tool.

Cons

Integration with systems are easy, however when organisational structures are undertaken support is required from the vendor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Con C.

Head of Advisory- Risk, Safety & Sec5

Security and Investigations

### "Quality System "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2020

Excellent solution.

Pros

The structure and format of the system, and the Integrum team.

Cons

Zero issues as it is a great solution which is simple to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Grant C.

People, Quality & Systems Manager

Non-Profit Organization Management

### "Safety Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 24, 2020

Pros

The software seems to have the potential to capture and report on a varying number of elements within an organisation and the ability to customise to suit our requirements had some attraction.

Cons

The user interface is relatively intuitive but the back end requires more than an average understanding to gain the best out of it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Samantha C.

National EQS Adviser

Transportation/Trucking/Railroad

### "User Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

June 23, 2020

Pros

Display size for most things is fairly easy to see and read

Cons

It feels very clunky, and when using it you feel like your at an end spot to be able to move along to the next part but its not, entering an incident and creating the actions can be very time consuming and not as user friendly as you would want. duplication has been to easy to do as it can take a long time for it to load, and then i need to log back in as an administrator to remove my duplicate and others that are communicated as its a common occurrence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

Sean O.

Risk Manager

Transportation/Trucking/Railroad

### "Multi purpose tool that streamlines practices, removes paper-based processes and centralises data "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 23, 2020

We have deployed it to a rail construction project which is operating much like a startup. The ability to fill gaps in our existing processes or the the basis for development is very powerful and efficient.

Pros

That Super Users are able to undertake ongoing development and deployment activities without the need to involve Integrum resources. It allows the organisation to be agile in identifying a need and deploying a fix exceptionally quickly.

Cons

Visually / aesthetically it isn't the prettiest to look at, but it is built to work not look pretty.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Manuel R.

HSEQ Coordinator

Renewables & Environment

### "Good product with areas of opportunity "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 23, 2020

Pros

The product is user-friendly, easy to navigate.

Cons

Some features can be improved. It would be good to be able to export dashboards and to be able to generate more visual reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/249937/integrum/reviews/)

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