--- title: "L-mobile service Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about L-mobile service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/249968/Digitales-Service-Management/" page_type: "product" language: "en" --- # L-mobile service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) L-mobile service ## What is L-mobile service? Empower your service team with a seamless flow of information between office staff, field service staff, and customers thanks to real-time data exchange. To achieve this, L-mobile service offers deep integration with complex ERP landscapes. You can record customer inquiries directly in the software and assign them to the appropriate resources via the digital planning board. Deployment planning can be performed manually, rule-based with recommendations, or fully automated. Technicians are able to document all work performed, the time taken, and the materials used directly on site in the mobile app—even offline. This results in clear processes, up-to-date data, and fast post-processing for outstanding service quality. ## What is L-mobile service used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for L-mobile service?[Manage this product listing](https://www.g2.com/products/l-mobile-service/claim_requests/new?auto=true) ## L-mobile service Overview Updated September 2026 AI summary L-mobile service supports businesses of all sizes in managing field service operations, offering tools for dispatch management, work order tracking, and mobile workforce coordination. Covering field service, dispatch, and work order management categories, it includes features such as GPS, electronic signatures, scheduling, real-time data, and customizable workflows, and is accessible across cloud and major device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### L-mobile service 5.0 (3) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price €75 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.5 (498) Value For Money 4.3 (3) Value For Money 4.5 (491) Customer Service 4.7 (3) Customer Service 4.7 (494) ## L-mobile service alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about L-mobile service Overview ### What company size and specific industries is L-mobile service built for? L-mobile service is designed for companies with technical customer service needs, especially those that require scalable, multilingual support across multiple industries. It is a fit for organizations in mechanical engineering and industrial technology, particularly where service operations must handle complex technical workflows. Features and Usability ### What are the key features of L-mobile service? L-mobile service offers work order management, dispatch management, and scheduling for service jobs, plus technician management, resource allocation, and route optimization. It also includes time tracking, GPS and location tracking, electronic signatures, document management, inventory control, customer history, service history, and SLA management. Integrations ### Which third-party tools and platforms does L-mobile service integrate with? L-mobile service integrates with ALPHAPLAN, DMS, Google Maps, Infor CRM, Microsoft 365, OutlookTime, Proalpha, SAP Business One, SAP Field Service Management, SAP S/4HANA Cloud, and Sage 100. These connections cover CRM, ERP, productivity, mapping, and document management systems. Getting Started and Support ### What training and onboarding options does L-mobile service offer? L-mobile service provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup and ongoing review. Getting Started and Support ### What customer support options does L-mobile service offer? L-mobile service provides email/help desk and phone support. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. Users should expect these two direct contact options for assistance with the product. ## Features AI summary Based on 4,034 Field Service Management reviews Not all Field Service Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) L-mobile service supports **Job Tracking** and **Mobile Access**, giving field teams a way to monitor work progress in real time and access service information while on the go. However, it does not include **Job Scheduling**. Instead, it offers **Work Order Creation** (**68%**) and **Scheduling** (**61%**), which still help businesses assign tasks and organize service activities efficiently, helping teams stay coordinated and complete jobs with fewer delays. Electronic Signature 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Digitally sign online documents Online Time Clock 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Real-Time Updates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made Route Optimization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Service History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets L-mobile service 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.3 (3) Individual license and hosting Plan Contact vendor for details Scalable SaaS Plan €75.00 Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Infor CRM](https://www.capterra.com/p/148351/Infor-CRM/)[ OutlookTime](https://www.capterra.com/p/146935/OutlookTime/)[ ALPHAPLAN](https://www.capterra.com/p/209696/ALPHAPLAN/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Andre S. Geschäftsführer Wholesale ### "Digitaler Serviceprozess. Starker Standard mit Möglichkeiten zu individuellen Anpassungen." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 20, 2026 Es war von Anfang an eine partnerschaftliche Zusammenarbeit mit kompetenten Ansprechpartnern, gepaart mit einer guten Branchenkompetenz & Betreuung. Pros Schnellere Abrechnung durch sofortige Verfügbarkeit digitaler Serviceberichte sowie weniger manueller Aufwand. Bessere Qualität der Dokumentation, z.B. durch Checklisten & Fotos und bessere Übersicht über alle Einsätze und Ressourcen in der digitalen Plantafel. Cons Die Umstellung war für einige Mitarbeiter anfangs eine Herausforderung, aber durch den gut vorbereiteten Go-Live haben sich alle schnell daran gewöhnt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dominik R. Leitung Kundendienst - Head of Customer Support Facilities Services ### "Starker Standard mit Möglichkeiten zu individuellen Anpassungen" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Von der Planung bist zur Umsetzung wurden und werden wir stets zuvorkommend betreut. Viele Themen und Probleme sind erst während des Projektes aufgetaucht und konnten trotzdem immer zufriedenstellend gelöst werden. Wir werden nie alleine gelassen und man merkt, dass unsere Themen und Probleme ernst genommen werden und Prio A haben. Pros Die Flexibilität unserer Schnittstelle. Es ist grundsätzlich möglich alles anzupassen. Unser Ansprechpartner Herr Joest ist fast immer sofort damit beschäftigt die Lösung direkt umzusetzen oder weiß sofort wer bei L-Mobile in dieser Angelegenheit am Besten weiterhelfen kann. Cons Die Menüführung ist nicht immer intuitiv und die dauerhafte Fixierung des Menübaumes ist immer wieder weg nachdem man einen Auftrag oder ähnliches aufgerufen hat. Das sind aber alles Kleinigkeiten. Irgendwas muss man hier ja auch reinschreiben. :-) Alternatives considered [Praxedo](https://www.capterra.com/p/141813/Praxedo/) Reasons for choosing L-mobile service Für uns war die Möglichkeit das System auch ohne aktive Internetverbindung zu nutzen entscheidend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2026 Vielen Dank für Ihr ehrliches Feedback und den sympathischen Hinweis, dass man ja irgendetwas in die Cons schreiben muss! Den Punkt zur Menüführung nehmen wir trotzdem gerne mit. Dass die Lösung dort angepasst werden konnte, wo es für Sie wirklich zählt, ist das Ergebnis einer guten gemeinsamen Projektarbeit - danke auch Ihnen dafür. Wir freuen uns auf die weitere Zusammenarbeit! MF Michael F. Vice President Customer Service Machinery ### "Partnerschaftliche Beratung und starke Field Service Management Lösung" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 Pros \-Durchgängiger Serviceprozess dank nahtloser Anbindung an unser ERP-System IFOR COM -Effizientere Disposition dank guter Übersicht in der digitalen Plantafel -Bessere Qualität der Dokumentation, z.B. durch Checklisten & Fotos -Kompetente Ansprechpartner im Projekt und im laufenden Betrieb Cons Die Umstellung war für einige Kollegen im Feld anfangs eine Herausforderung, aber mit Hilfe von Schulungen haben sich alle schnell daran gewöhnt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2026 Es freut uns zu hören, dass die Infor COM-Anbindung im Alltag funktioniert und ein durchgängiger End-to-End Serviceprozess daraus entstanden ist. Solche Digitalisierungsprojekte gelingen nur, wenn alle in Ihrem Team mitziehen! Und schön, dass die Schulungen dabei unterstützen konnten. Wir freuen uns auf eine weiterhin partnerschaftliche Zusammenarbeit! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.