--- title: "Zowie Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zowie Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/249975/Zowie/" page_type: "product" language: "en" --- # Zowie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Zowie ## What is Zowie? Zowie is a set of AI-powered customer service tools for companies that sell online. Companies like L’Oréal, UMZU, and Avon use Zowie to: 1. Deflect- automate 70% of repetitive questions in 4 weeks and cut resolution times by 67% 2. Care- enable agents to resolve complex cases and increase CSAT by 12% 3. Sell- detect buying intent and convert up to 40% more clients Zowie can act as your standalone AI customer service system or enhance your current tools like Zendesk, and many others. ## What is Zowie used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zowie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getzowie.com&name=Zowie) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zowie 0.0 VS. [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting Price Contact vendor Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (66) Value For Money 0.0 (0) Value For Money 4.5 (56) Customer Service 0.0 (0) Customer Service 4.5 (57) ## Zowie alternatives [VIVI](https://www.capterra.com/p/10011012/VIVI/) [4.0 (4)](https://www.capterra.com/p/10011012/VIVI/#reviews) Starting price $0.05 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011012/VIVI/) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187541/Tiledesk/) [Vozy](https://www.capterra.com/p/170736/Vozy/) [4.0 (7)](https://www.capterra.com/p/170736/Vozy/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170736/Vozy/) Highest Rated [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## FAQs about Zowie Features and Usability ### What are the key features of Zowie? Zowie offers AI Copilot, automated responses, live chat, and chatbot functions for customer support. It also includes natural language processing and an API for connecting with other systems, giving the product a feature set centered on support automation and conversation handling. Getting Started and Support ### What training and onboarding options does Zowie offer? Zowie provides in person training, documentation, and videos to help teams get started. In person training supports guided setup and direct instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs for learning product features and processes. Getting Started and Support ### What customer support options does Zowie offer? Zowie offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support quality feedback is not available in the catalog data, so no reliable claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 5,440 Artificial Intelligence reviews Capterra reviewers highlight these as the top features buyers look for in artificial intelligence software: - **Generative AI** (**36%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) Zowie supports **Natural Language Processing**, which can help teams understand and respond to customer inputs more accurately. However, it does not offer **Generative AI** or **Data Import/Export**. Instead, it provides **Chatbot** (**42%**), a feature that many reviewers also consider important. This gives businesses another way to automate conversations and handle common requests, helping teams improve response times and manage customer interactions more efficiently. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Live Chat Ability to chat online in real time Zowie 6 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Live Chat: Ability to chat online in real time --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.