--- title: "MainEvent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MainEvent Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/250046/MainEvent/" page_type: "product" language: "en" --- # MainEvent Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MainEvent ## What is MainEvent? MainEvent Software helps agencies and brands run field and experiential marketing programs without the manual grind. From event scheduling, staffing, and payroll to recapping and analysis, MainEvent centralizes operations while helping teams stay compliant with state labor laws across their field workforce. Built-in AI accelerates reporting and analysis, turning raw field data into actionable insights fast. Trusted by leading brands like Monster Energy, T-Mobile, and Jagermeister, MainEvent scales with programs of any size. Simplify staffing, streamline recaps, and get deeper visibility into program performance, all in one platform built for teams that need to move fast and prove ROI. ## What is MainEvent used for? [Event Management](https://www.capterra.com/event-management-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[Dashboard](https://www.capterra.com/dashboard-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MainEvent alternatives Highest Rated [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (6,108)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/250046/MainEvent/alternatives/) ## FAQs about MainEvent Overview ### Which roles and teams benefit most from MainEvent? MainEvent is most used by account management, event production, and operations teams that coordinate client programs and live experiences. Agency leaders and founders use it to oversee delivery, budgets, and business growth, while marketing and executive stakeholders rely on it for campaign execution visibility, staffing alignment, and smoother cross-functional collaboration. Answer based on 47 reviews Overview ### What company size and industries is MainEvent built for? MainEvent is built mainly for small businesses in marketing and advertising, which account for 57% and 64% of reviewers. It supports CPG, alcohol beverage, and field marketing programs, with added fit for consumer goods and event services teams, and is commonly used for event management. Answer based on 47 reviews Features and Usability ### What are the key features of MainEvent? MainEvent offers event management features such as registration management, attendance management, event scheduling, and event calendar tools. It also includes attendee and contact management, customizable forms and reports, real-time reporting, workflow management, and third-party integrations for handling conferences, conventions, ticketing, and vendor coordination. Integrations ### Which third-party tools and platforms does MainEvent integrate with? MainEvent integrates with 2 third-party platforms: Enterprise Data Platform and Sage Intacct. Enterprise Data Platform supports reporting workflows, while Sage Intacct connects to payroll and invoice processes. These integrations cover finance and reporting use cases for teams that need accounting and data-platform connectivity. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does MainEvent offer? MainEvent provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos allow self-paced review of key steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does MainEvent offer? MainEvent provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, helpful, and quick to resolve issues, with some noting timely training and guidance when bugs, reporting problems, or setup questions come up. Answer based on 9 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) MainEvent supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses manage sign-ups, keep event timelines organized, and track attendee details in one place, allowing teams to run events more efficiently and deliver a better attendee experience. Registration Management 4.8 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.8 (32) 93.75% of 32 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.5 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 4.7 (27) 92.59% of 27 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.9 (21) 71.43% of 21 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Reporting/Analytics 4.6 (18) 111.11% of 18 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data MainEvent 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Gamification: Games or game-like elements to track progress and reward accomplishments - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - KPI Monitoring: Tracking the status of previously identified performance measurements - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Real-Time Data: Receive data and information in real time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (47) 4.4 Based on 47 reviews ## Pricing Value for money 4.7 (45) Value for money 4.7 (45) 4.7 Based on 45 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (46) 4.9 Based on 46 reviews ## User reviews Overall rating 4.7 Based on 47 reviews Filter by rating 5(33) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KL Karyn L. Field Marketing Manager Consumer Goods ### "User-friendly once you know what you are doing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 19, 2026 The sytem overall toggling beteween tabs is pretty quick as well as report downloads. A FAQ print out of common questions may be helpful to create and go through with clients to mitigate back and forth email. Pros I like the simplistic look of the software and easibility. The views are not overcomplicated or overwhelming. The system is approachable and user friendly. Cons It does take trial and error to make sure you are pulling the right data. While the interface and dashboards are user-friendly, there are certain features that seem hidden. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Theresa M. National Program Manager Consumer Goods ### "MainEvent Usage" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 13, 2026 Overall, it is good. Customer service is responsive. Once you know how to manipulate the data, it is easy to use as well. Pros The visual update on the main page. It is easy to log in and see where we are at for the month or year pending the need. Cons The length of time it often takes to resolve issues. I feel like sometimes things are resolved quickly and then others it takes weeks to get a situation resolved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Melissa R. Account Manager Computer Software ### "Great Team to Work With" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2026 Overall it has been a great experience and a lovely team to work with. From the very start they have been welcoming, helpful and kind which has made the transition to a new tool much easier. Pros We are currently using MainEvent. My favorite thing about MainEvent is the staff. If I have a question or a concern their staff is always quick to help out. As we moved from an internal system to MainEvent this was very helpful. Cons They are still missing a few key features that would optimize it even more for our team, but with that said they are always open to feedback and have made many enhancements based on our feedback already. Switched from [Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/) Great question - I wasn't on board for the actual decision making so I am not informed enough to answer. We were using an internal product that was not populating above for me to choose from - wasn't specifically the Vision Help desk. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Allison B. Account Director Marketing and Advertising ### "College + BET Platform for ABI reveiw" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2026 Overall, my experience with the system has been very positive. It's the first platform I think of and would recommend to clients over others I've used throughout my career. The functionality is strong, especially from a desktop perspective, and it provides the flexibility we need for program management, reporting, budgeting, and event execution. While there are a few areas that could be improved, the platform is reliable, user-friendly, and continues to meet the needs of both our team and our clients. Pros The ability, as a customer, to access and customize the backend of the system is extremely valuable for our program needs. Being able to adjust reports, modify columns, update data point names, and tailor reporting gives us a level of flexibility that many platforms don't offer. The overall usability is another major strength. The platform is intuitive, easy to navigate, and clear to understand. It also functions well on mobile devices, which is critical for a college-student-based program where phones are the primary tool for event documentation and reporting. The system also offers a number of valuable features, including geotagging capabilities, spend tracking, and embedded formulas that help calculate and monitor expenses. These tools have proven essential for both our team and our clients. That said, one of the biggest strengths of Main Event goes beyond the platform itself and is the level of support provided by Kat. She is incredibly responsive to system glitches, data concerns, and general questions, and always provides clear guidance on how to resolve issues. She's consistently willing to jump on a call or provide one-on-one training, which has helped our team better understand the system and maximize its capabilities. Cons Some areas where the system could improve are around accessibility, user protections, and operational efficiency. While the platform is accessible through a mobile browser, it does not currently have a dedicated mobile app. For a program where many users are completing tasks from their phones, this can create usability challenges and occasional glitches. Our team often has to spend time helping employees navigate the mobile experience and adjust their views to access the information they need. Additionally, there are a few support tickets that have been open for extended periods. Faster resolution times on outstanding issues would help improve day-to-day efficiencies and reduce workarounds for clients. One enhancement that may seem minor but would have a significant impact on our programs and client reporting is the ability to download photos using a customized naming convention. This is currently not a capability within the system and creates additional manual work when preparing deliverables. Another area for improvement is reducing the risk of user error. While the platform is generally user-friendly, it is also relatively easy for users to accidentally edit or delete important information that cannot always be recovered. Adding more safeguards, confirmation prompts, or warning messages before critical changes are made would help prevent the loss of valuable data. Lastly, report building can be a complex process, especially for new users. Having an in-platform guide, walkthrough, or interactive help feature that assists users in building reports, selecting the appropriate fields, and understanding reporting functionality would make the tool more approachable and help ensure reports are set up correctly from the start Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VS Valerie S. Operations Manager Retail ### "Admin-Friendly and Excellent Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2026 Overall, I’m very happy with the platform. I especially appreciate how much control admins have to manage and update the system. Pros I love how nearly all aspects of the platform can be managed and updated by an admin instead of waiting days for a software developer to address (updating users, stores, markets, etc.). The "question bank" when building recaps is a huge time saver, as well. The onboarding and customer support is fantastic. I felt supported from day one and never have to wait for a response for help. Cons Although we have restrictions for how long an event is scheduled when uploading for a user, the restrictions do not remain in place when the user reschedules. This can cause issues with time padding and payroll. Similar restrictions for "black out" days where users are able to reschedule to a black out day that can cause users to go to a location on a restricted day. Switched from [Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/) Cost savings from an internal system to an outsourced system (Main Event) Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reasons for choosing MainEvent The cost and functionality of Main Event was better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Lilliana F. Director of Field Marketing Consumer Goods ### "One system to rule them all... But with room for improvements :)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2026 Overall, it's a solid reporting and scheduling system. I've tried others in the past (Pop Booking, Piñata), and Network Ninja is the most all-inclusive. The customer support is what makes it a more premium experience. I like that we can quickly pull data and analyze how our events are performing without having to download a ton of reports. Pros The customer support is top-notch. We are lucky to have a responsive, personable, and knowledgable account manager which makes trouble shooting easy and eases and frustrations. I also like that it's a pretty all-inclusive system. Cons The glitches and user flow are the only pain points. I don't fully use the system to its maximum capabilities, partially because I don't have the time to read the articles on how to use all its features. Sometimes the system times out, or glitches, or it can change views on our end which makes us have to sign out then sign back in. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Stephanie M. Senior Integration Manager Marketing and Advertising ### "Great Platform That Continues to Evolve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 My overall experience with MainEvent has been very positive. Having worked in both MainEvent 1.0 and 2.0, I’ve been able to see firsthand how much the platform has evolved. I especially value the flexibility of the system, the ongoing release cadence, and the ability to request enhancements based on changing client and business needs. The platform supports so much of the event management process in one place, while the reporting, data visualization, and newer AI capabilities continue to create additional efficiencies. I also appreciate being able to provide feedback and work collaboratively with the MainEvent team to improve functionality based on real-world needs. Pros I’ve really enjoyed seeing MainEvent evolve from 1.0 to 2.0 since we transitioned nearly two years ago. The user interface is visually appealing and continues to become more intuitive. One of the things I appreciate most is the bi-weekly release schedule and the ability for enhancements developed for one client to benefit other MainEvent customers as well. The AI reporting capabilities have been my favorite addition. It’s been exciting to see how much the functionality has evolved and how it can turn event data into meaningful reports, insights, and visualizations. I’m looking forward to seeing how those capabilities continue to grow. Cons As with any platform that continues to evolve, new releases and functionality can occasionally require adjustments or additional testing. There can also be a learning curve when transitioning existing processes into new functionality, but I appreciate having a responsive development team that listens to feedback and continues making improvements. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Molle T. Sr. Brand Manager Consumer Goods ### "MainEvent / Network Ninja is a Top Tier System " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 The team at MainEvent are incredible and the Network Ninja system is top tier. Would highly highly recommend this program to anyone in the events space who needs to manage multiple calendars and requests. Pros MainEvent is an incredible streamlined platform that helps efficiently manage all of our 10K+ request and 1,200 executed events across various teams and users. Cons Nothing major - we truly love the site and benefit greatly from it. If anything, it would be awesome if we could have a map view that shows various routes by team and be able to visually see how events are mapping from week to week. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maggie H. Founder and Lead Visionary Events Services ### "Long-Time Customer with Amazing Experiences!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 Pros We have been with MainEvent for quite a long time and from the very beginning we received amazing customer service. I can actually talk to live customer service agents instead of dealing with the frustration of AI managed chats. The platform offers amazing value for the money and has an extraordinary ease of use. We are currently working to enhance the number of offerings they provide into our system and are very excited about our future partnership with MainEvent! Cons I really can't think of any cons to mention at this point. Anytime we have had an issue, their support team has resolved it immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Stephanie R. Market Manager Events Services ### "Main Event Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2026 Overall, it works very well and I am able to get the data I need and keep track of everything very easily which I appreciate a lot Pros I enjoy the event management side of MainEvent and how I can easily find my events, my staff, and go through payroll/photos easily to recap my event. Cons I think there are definitely bugs and issues when it comes to sideways photos and not being able to book staff in working more than one event a day without getting an error, it can be a bit frustrating to go back and fix things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/250046/MainEvent/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs MainEvent](https://www.capterra.com/compare/114949-250046/Eventbrite-vs-MainEvent)