# Page 7 | Meritto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Meritto the right Admissions solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews

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Meritto

4.6 (616)

[View alternatives](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Meritto

## Showing most helpful reviews

Showing 151-175 of 616 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GK

Gulnaz K.  
Head-Partnerships  
Education Management  
Used the software for: 2+ years

### "Excellent Tool for Lead Management"

June 7, 2024

5.0

My overall experience with Meritto (Formerly NoPaperForms) has been highly positive. Its comprehensive CRM features have greatly streamlined our lead management, registration processes, and electronic payments. Although there were occasional lags in loading times, the platform's efficiency and user-friendly interface have significantly improved our workflow.

Pros

What I liked most about Meritto is its comprehensive and user-friendly CRM features that streamline lead management, registration, and electronic payments, making processes efficient and hassle-free.

Cons

What I liked least about Meritto (Formerly NoPaperForms) is the occasional lag in loading times, which can slightly slow down workflow efficiency.

Alternatives considered

[ExtraaEdge](https://www.capterra.com/p/184015/ExtraaEdge/)

Reason for choosing Meritto

I chose Meritto over alternative products because of its comprehensive CRM features, streamlined processes, user-friendly interface, and efficient workflow, which better suited our business needs.

Switched from

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)

I made the switch from LeadSquared to Meritto primarily because Meritto provides a more user-friendly and comprehensive CRM solution. Its features for lead management, registration processes, and electronic payments are more streamlined and efficient, aligning better with our business requirements. The seamless transition and enhanced functionalities offered by Meritto greatly contributed to our decision to switch.

Review Source

Response from Meritto

June 18, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

VR

Verified Reviewer  
Admissions officer  
Education Management  
Used the software for: 2+ years

### "Best platform for education sector "

June 17, 2024

5.0

Extremely good, personally recommend to other university as well

Pros

User interface is very good and it’s user friendly

Cons

Mobile app ,sum of the filter not working in mobile application

Reason for choosing Meritto

Its user friendly, custom designed filter we will get for report and all

Review Source

HG

Hardik G.  
Director Admissions  
Higher Education  
Used the software for: 2+ years

### "Ease of Admission with NPF"

June 25, 2024

4.0

The experience is good but can be improved much better if we have a predefined cost right at the beginning of the contract so we will not be having any hidden charges

Pros

The report functionality and the ease of use

Cons

The cost of integration for each product is very high and varies from customer to customer

Alternatives considered

[ExtraaEdge](https://www.capterra.com/p/184015/ExtraaEdge/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)

Reason for choosing Meritto

The comfort of working is good. The report generation feature is well defined and the product is well matured

Review Source

PK

PIYUSH K.  
CLINICAL PHARMACIST  
Education Management  
Used the software for: Less than 6 months

### "EXPERIENCE OF MERITTO AT WORK"

July 8, 2024

5.0

OVERALL THE EXPERIENCE IS VERY GOOD AND I AM QUITE USED TO MERITTO.

Pros

IT IS DETAIL ORIENTED, HELPS IN THE WORK FLOW AND MAINTAIN THE RECORD IN AN ORGANISED MANNER.

Cons

THERE ARE SOME BUGS IN THE SOFTWAREWHICH NEEDS TO BE FIXED WHICH MAKES THE SOFTWARE SLOW.

Review Source

BK

Brijesh K.  
Counselor  
Education Management  
Used the software for: 2+ years

### "Its easy to use and manage"

June 13, 2024

5.0

Overall experience is wonderful and we have suggested to many people to use it.

Pros

Its easy to use, Accurate and helps grow business in lesser prices

Cons

Need to add filters for anything you need to view

Review Source

MS

Mukul S.  
counsellor  
Education Management  
Used the software for: 1-2 years

### "Easy to use "

April 8, 2024

5.0

NoPaperForms is a good platform for admissions management. The overall experience is good. They help us in admission management. Ease of use and customized reports are good features.

Pros

Reminder functionality is good in Meritto

Cons

NoPaperForms is a good platform for admissions management.

Alternatives considered

[OpenEduCat](https://www.capterra.com/p/182870/OpenEducat/)[Submittable](https://www.capterra.com/p/158382/Submittable/)[Wisenet](https://www.capterra.com/p/147541/Wisenet/)

Reason for choosing Meritto

Meritto is easy to use and cost effective.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

BL

Bhaveeka L.  
Deputy Officer  
Education Management  
Used the software for: 6-12 months

### "Best To Go..."

February 15, 2024

5.0

Awesome, fabulous, handles everything with ease, easy updation.

Pros

The live updation of the candidate with us.

Cons

Nothing till now. As all the characteristics are well good enough to handle all the records, queries etc.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

PG

Pradyumn G.  
Assistant Manager  
Education Management  
Used the software for: 2+ years

### "Best CRM in the Indian Education System"

February 26, 2024

4.0

Pros

I like that it offers a comprehensive suite of tools that can handle every aspect of the admission process, from marketing and sales to application and payment. We can find everything from lead to payment to admission to the final enrolled journey at a single platform in a systematic manner.

Cons

I faced some issues in Meritto and these are: \* The user interface could be improved and made more attractive. \* The resolving time of the questions is high.

Alternatives considered

[ExtraaEdge](https://www.capterra.com/p/184015/ExtraaEdge/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

GD

Girish D.  
DM Manager  
Education Management  
Used the software for: 6-12 months

### "Overall Review of the usage"

March 1, 2024

1.0

With a great expectation we purchased nopaperform even though we had many options but it was very disappointing to see the things did not settling even after 6 months of usage. Team will never accept anything and always say they are at par no issues or glitches are there in the process.

Pros

Unique Lead capturing without duplicating

Cons

Hope that tech team is weak or Sales team simply promise everything even some of the deliverables are not possible

Review Source

Response from Meritto

May 28, 2024

Thank you for sharing your experience with us. While we continuously strive to equip education organizations to grow enrollments, we regret any dissatisfaction you may have encountered. At Meritto, solving for our customers is the heartbeat of everything we do. We trust you've already reached out to a SPOC for assistance, and we’re sure they must have addressed your concerns swiftly– if not already. Your satisfaction is paramount, and we remain committed to upholding the high standard of service you expect from us.

AK

Anisha K.  
Administrative intern  
Education Management  
Used the software for: Less than 6 months

### "Meritto experience "

July 2, 2024

4.0

It was my first time using Meritto and was fascinating to use and learn as it can be so dynamic as a app

Pros

That it reduces paper work issue and is easy to use

Cons

Sometimes the system differs in two different devices

Review Source

NK

Niraj K.  
Educational Consultant  
Education Management  
Used the software for: 6-12 months

### "Efficient Enrollment Management with Minor Drawbacks"

June 25, 2024

5.0

Pros

The platform's automation capabilities, including automated communication via email and SMS, significantly enhance the applicant experience. The intuitive interface allows for easy navigation and management of applications. Additionally, the ability to customize forms and reports to fit specific institutional needs adds a level of flexibility and control that is highly valuable for administrators

Cons

Meritto has a few areas that could be improved. The initial setup and customization can be somewhat complex and time-consuming, which might require significant effort and learning for new users. Integration with other software systems occasionally faces challenges, leading to potential data synchronization issues. The pricing structure might be a concern for smaller institutions with limited budgets.

Review Source

NP

Niharika P.  
Client Account Manager  
Education Management  
Used the software for: 2+ years

### "Pros and cons of Meritto- an user friendly CRM"

June 21, 2024

5.0

Most effective CRM if all access are there

Pros

User-friendly and everything is up to date, also it reflects immediately, a lot of things are there to check and work upon

Cons

Its not in control of all the end user only the client can control this. And some features like masked data.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Education Management  
Used the software for: 1-2 years

### "Good Software"

June 26, 2024

5.0

Pros

Very Fast, Smootha and Easy to learn software

Cons

Keep on Updating, make changes very fast

Review Source

DS

Dhairya S.  
Graphics Designer  
Education Management  
Used the software for: 1-2 years

### "eading Enrolment Automation Platform for Academic Institutions"

June 30, 2024

5.0

Pros

Meritto (Formerly NoPaperForms) platform is robust, efficient, and packed with features that streamline the entire enrollment process. The team's support and expertise make it an indispensable tool for any academic institution. Highly recommended!

Cons

Occasionally, the platform can be slow during peak times, and the user interface could be more intuitive for beginners.

Review Source

VC

Vishal C.  
Operation and Admission Manager  
E-Learning  
Used the software for: 2+ years

### "An Okay CRM to manage workflow."

June 7, 2024

5.0

It is slightly on good side. But the software really needs some advanced AI related updates.

Pros

lead management, enrollment management, CRM

Cons

Some basic software updates are needed in lead management. We are unable to know payment time in lead manager. And Many times it take time to update the payment on the application manager.

Alternatives considered

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Easy LMS](https://www.capterra.com/p/145800/Easy-LMS/)

Review Source

Response from Meritto

June 18, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

SS

Sushanta S.  
Assistant Professor  
Higher Education  
Used the software for: 2+ years

### "NPF helped "

March 21, 2023

5.0

We started using this CRM when we were struggling with a negative perception spread by competitors. NPF was used for sms and email campaigns.

Pros

The product is highly customized for education industry. Quick to deploy. Most required features are there. Most important is the analytics which is provided to the user. We used to get monthly/bi-monthly updates and it helped. The admission tally exceeded the target.

Cons

The total cost of ownership runs a bit high. However, it is best left to the bargaining skill of the client.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Meritto

NPF is a customized product for the education industry and had all that we needed.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

AC

Anil C.  
Assistant professor  
Education Management  
Used the software for: 2+ years

### "Comprehensive Admission Suite Review"

November 19, 2022

5.0

very good software for admission management

Pros

lead management and data filtering feature

Cons

some time it requires little more opening time

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

JJ

Jatin J.  
Managing Operation and Project Team  
E-Learning  
Used the software for: 1-2 years

### "Over the past two years, our experience with NoPaperForms (NPF) has been exceptional and Best."

May 3, 2024

5.0

Meritto (formerly NoPaperForms) has been a valuable tool for many users, offering a streamlined and efficient solution for managing leads, contacts, and enrollment processes. its user-friendly interface, robust features, and customization options tailored to the needs of educational institutions. The platform's comprehensive suite of solutions, including lead management, CRM, and reporting and analytics, has helped users enhance their operations and improve outcomes.

Pros

Meritto likely offers a comprehensive suite of solutions for education institutions, covering lead management, enrollment management, CRM, reporting and analytics, a user-friendly interface, and more.

Cons

Common criticisms of Meritto (formerly NoPaperForms) might include factors such as a steep learning curve, limited customization options, integration challenges, technical issues, and cost considerations.

Switched from

[Ameyo](https://www.capterra.com/p/85852/Ameyo/)

Its interface was complex and difficult to navigate, leading to confusion among our team members. Additionally, we encountered challenges with technical support, experiencing delays and unresolved issues when seeking assistance. Integration with other systems was also problematic, causing disruptions and inefficiencies in our workflows.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

GP

Gourav P.  
Manager  
Education Management  
Used the software for: 6-12 months

### "It's a Must have tool for customer support specially for education industry."

February 21, 2024

5.0

As a user and admin of Meritto, I'm genuinely impressed with its user-friendly interface and robust features. Navigating the platform is a breeze, making it a seamless experience for users and administrators. The reports feature adds significant value, acting as the cherry on top, providing comprehensive insights and enhancing overall functionality. Meritto has truly simplified my administrative tasks while ensuring a positive user experience.

Pros

User-friendly interface and lead flow management wide range of features and Customization Options The reporting feature is a standout, offering detailed and insightful reports. Also, as per my experience, I feel it was quite easy to scale with this product. Also, the RM assigned by them is quite prompt and helpful

Cons

The Integration speed could be better. Also, they need to improve the mobile app too, the features on the app are too limited and restrict your work a bit.

Reason for choosing Meritto

Post Comparision, it was found the NPF is affordable, easy to use and offers variety of features in its price.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Costing, lack of Customization, the platform is quite complex, also, you need third-party services to integrate it and even onboard it which brings extra cost. Regular Maintenance downtime

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

AA

Angirasa A.  
Professor IT & Systems & Admissions Lead  
Education Management  
Used the software for: 2+ years

### "Excellent Lead CRM with good service and prompt solutions"

November 2, 2022

4.0

All in all, it's good. Does what it says it will do on the can, and goes many steps further.

Pros

Designed specifically for Form management for colleges and schools, NPF is really good at doing what it does. Over the years, it has been expanding its niche and can now handle the entire chain from lead generation, assignment, nurturing and application to interview and assessment, offer dispatch and acceptance as well as token fee in one single package.

Cons

Some features feel redundant or pointless. Login sessions time out really quickly. It has a checkbox for "Remember me on this computer" during login, but leave your session untouched for 30 mins and you get logged out.Sometimes, working with large numbers of data, it can get bogged down and slow. Sometimes, this could be avoided if search and reassignment rules were changed.

Alternatives considered

[SalezShark](https://www.capterra.com/p/142760/SalezShark/)[ExtraaEdge](https://www.capterra.com/p/184015/ExtraaEdge/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Sarv Email Marketing](https://www.capterra.com/p/150394/Marketing-Trans-Email-Sarv/)[ACADEMIA ERP / SIS](https://www.capterra.com/p/148375/Academia-ERP/)

Reason for choosing Meritto

Just felt easier to wrap my mind around. Great promise of support and flexibility in terms of customization.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

sB

shiva B.  
TL  
Education Management  
Used the software for: Less than 6 months

### "Fabulous service's "

May 25, 2024

5.0

I would rate it 9 out of 10 for the entire services. To be very honest I am working on many lead management software's from last few years but Meritto is very easy and lenient to describe things.

Pros

Easy to understand with tools and multitasking at the the same time.

Cons

Sometime it faces glitches and bugs which might get avoid during work pendency

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

PS

Pragya S.  
Deputy officee  
Education Management  
Used the software for: 2+ years

### "Best platform for admission"

May 25, 2024

5.0

My overall impression of Meritto (formerly NoPaperForms) is positive. It appears to be a comprehensive and robust platform tailored specifically for the needs of educational institutions, offering a wide range of tools for lead capture, admissions management, CRM integration, and more. The customizable features, such as the ability to tailor application forms and workflows, are particularly appealing as they allow institutions to adapt the platform to their unique requirements

Pros

It comprehensive suite of tools designed specifically for educational institutions. From lead capture to admissions management to CRM integration, Meritto offers a robust platform that addresses the diverse needs of colleges, universities, and other educational organizations. I particularly appreciate Meritto's emphasis on customization and flexibility. The ability to tailor application forms, workflows, and communication templates allows institutions to adapt the platform to their unique processes and requirements. This flexibility ensures that Meritto can seamlessly integrate into existing systems and workflows, enhancing efficiency and usability for administrators and applicants alike.

Cons

Integrating Meritto with existing systems and databases may pose challenges for some institutions, particularly if they have complex IT infrastructures or legacy systems in place. Improving integration capabilities and offering more seamless migration options could address this issue.

Review Source

Response from Meritto

June 18, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale

SB

Swarndeep B.  
Head Digital Marketing  
Education Management  
Used the software for: 2+ years

### "NPF - Solution for Education Institution "

February 16, 2024

3.0

Pros

Easy to Use. Lead Nurturing Feature. Lead Activity Timelines.

Cons

Monopoly in Increasing the prices (SMS, WhatsApp) or charges on online payment. Can not track the Raw Data nurturing activity (like we can not do effective nurturing using RAW Data communication).

Alternatives considered

[ExtraaEdge](https://www.capterra.com/p/184015/ExtraaEdge/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Meritto

ExtraaEdge is nowhere in competition. LeadSquared was tough competition - we selected it due to pricing Salesforce - cost was very high and was not suitable for small-scale admission teams.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

MG

Mukta G.  
Digital Communication Manager  
Education Management  
Used the software for: 2+ years

### "360 Marketing, Communication and Lead Management Solution "

February 15, 2024

4.0

My experience with Meritto (Formerly NoPaperForms) has been positive overall. It effectively streamlines enrollment processes, enhancing communication with prospective students through personalized engagement. However, I would appreciate more robust marketing features and improved lead source management for better tracking and optimization of our recruitment efforts.

Pros

its dedication to the education sector, offering tailored solutions and updated technology that streamlined processes, enhanced engagement, and facilitated seamless enrollment experiences for students and University like us.

Cons

What I liked least about Meritto is the limited integration options for additional WhatsApp APIs, as well as the lack of Meta account access for timely notification of template rejections.

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

BB

Bansh B.  
Manager-Digital marketing  
Education Management  
Used the software for: 2+ years

### "Meritto review"

May 18, 2024

5.0

Overall experience so far is really amazing

Pros

Meritto is a very useful app which is very helpful for us to work on our leads

Cons

No such cons found, if any cons are found also their team are very fast in fixing them

Review Source

Response from Meritto

May 28, 2024

We sincerely appreciate you taking the time to share your experience. We’re delighted to hear that our purpose-built, unified platform has met your expectations and equipped your education organization to grow student enrollments at scale.

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