# ToolSense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ToolSense the right Asset Tracking solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250292/ToolSense/reviews --- ToolSense 4.7 (67) [View alternatives](https://www.capterra.com/p/250292/ToolSense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ToolSense Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews JE Jeffrey B E CounselorArchitecture & Planning, 2 - 10 employeesUsed the software for: I used a free trial. “I appreciate how I can report issues quickly and I also like unique QR codes attached to every asset in aspect of solving problems toolsense customer service is topnotch“ August 3, 2025 Sumit U Software EngineerComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “The things I disliked about ToolSense was that sometimes it shows some errors while scheduling the meeting. Except this I didn't found any other problem.“ July 14, 2023 Arpit D Specialist - Software DevelopmentInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Toolsense offers a great band of features which includes Real-time monitoring for zero downtime which makes it capable of predictive maintenance.“ August 6, 2024 SS Sachin S Operations Associate IT and ContentEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “This may be a problem for businesses that need help with troubleshooting or using the software.“ June 14, 2023 Adesanmi O Program ManagerCivil Engineering, 11 - 50 employeesUsed the software for: 6-12 months. “From easy asset configuration to QR code scanning for issue reporting, IoT integration, and performance tracking, it simplifies operations and enhances productivity.“ June 20, 2023 ST Soheil T ResearcherHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Additionally, while the data and analytics provided by ToolSense can be useful, some companies may find that they have more data than they know what to do with, which could be overwhelming or difficult to manage.“ May 1, 2023 RR Rahul R Senior TechnicianInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “ToolSense is so useful as it provides me to maintain my all asset on one platform after just uploading my data on its software after that we can track our assets in less time and with less workforce.“ July 8, 2023 JE John Lemuel E StudentCivil Engineering, 51 - 200 employeesUsed the software for: I used a free trial. “Regarding aspects of the product that may be difficult to use, some users may find the initial setup process to be complex, especially if they have complex workflows or existing tool management systems that need to be integrated.“ May 6, 2023 ## Showing most helpful reviews Showing 1-25 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arpit D. Specialist - Software Development Information Technology and Services Used the software for: Less than 6 months ### "Problem solver in the Company" August 6, 2024 5.0 The overall experience is positive and recommended for other users to get started with this tool. We have had amazing smooth implementation process. Pros Toolsense offers a great band of features which includes Real-time monitoring for zero downtime which makes it capable of predictive maintenance. It also offers great integration capabilities with user-friendly behavior. Cons It is an expensive tool and is complex in usage, it requires high internet with no downtime to operate on real-time scenario. Sometimes the customizations are limited to what is expected. Review Source Response from ToolSense August 12, 2024 Thank you! Offline Mode for the App will go live in a couple months 😊 ED Erik D. Ass.Prof. Research Used the software for: I used a free trial ### "Managing lab computers with ease" August 24, 2023 5.0 We have trialed ToolSense to manage the computer workstations in the lab, keeping track of who is using them, where they are, and of the key dates concerning those machines (esp. warranty expiration). Pros It makes very easy to manage and track our lab computers, one can even have a QR code printed and attached to the machines to obtain all the details easily. Handles location, warranty, and maintenance timelines. No more Excel for this! Cons Would be nice to be able to rearrange/select columns in the Assets view (minor issue though) Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) A specialized tool can give you the information you need quicker and needs less customization to be useful Review Source VR Verified Reviewer Analyst Financial Services Used the software for: 2+ years ### "Nothing too fancy, and will efficiently do the job" July 28, 2023 4.0 Even while it has certain drawbacks, like a steep learning curve and subscription price, the advantages of increased productivity, straightforward tool monitoring, and customizable features make it an excellent choice for many firms. Pros What I enjoyed best about ToolSense was how much more efficient my operations were. You can manage projects effectively and reliably while also performing precise data analytics. Cons Setting adjustments to get the project to function exactly how I wanted them to were challenging. Additionally, the system appeared to load information about projects  very slowly. Review Source JBE Jeffrey B E. Counselor Architecture & Planning Used the software for: I used a free trial ### "Toolsense tool" August 3, 2025 5.0 Pros I appreciate how I can report issues quickly and I also like unique QR codes attached to every asset in aspect of solving problems toolsense customer service is topnotch Cons I don’t like how toolsense website works sometimes while trying to navigate some features like QR code it stops working Review Source KM Keaton M. ND Airlines/Aviation Used the software for: Less than 6 months ### "Inventory tool" August 27, 2025 5.0 Pros Toolsense inventory management doesn’t have stress to navigate and payment processing is smoother and easier Cons I’m not able to check my payments history and at some point it does lag which I had to re-start again Review Source Sumit U. Software Engineer Computer Software Used the software for: 2+ years ### "An Overview Of ToolSensw" July 14, 2023 4.0 My overall experience with ToolSense is very good and I will still use it in future and recommend it to others also. Pros ToolSense features that I liked very much were the scheduling with the help of which we can schedule the things we want. Other things I liked werw asset tracking, inventory tracking and many more. Cons The things I disliked about ToolSense was that sometimes it shows some errors while scheduling the meeting. Except this I didn't found any other problem. Review Source Adesanmi O. Program Manager Civil Engineering Used the software for: 6-12 months ### "My Review" June 20, 2023 5.0 Overall, ToolSense has been a game-changer for our inventory management, streamlining operations and boosting productivity. With its user-friendly communication platform, efficient asset management, and effective work order administration, we've experienced significant improvements. It took a few weeks to set up and integrate everything, but the results have been worth it. Pros ToolSense has everything you need to manage your equipment hassle-free. From easy asset configuration to QR code scanning for issue reporting, IoT integration, and performance tracking, it simplifies operations and enhances productivity. It's a fantastic platform that helps businesses operate smoothly and profitably, offering digital tools for better data management, improved communication, and increased profitability. Cons The mobile app could have more features compared to the web app, and additional customization options for workflows and notifications would be great. Cost can be a concern for smaller organizations, and there might be some technical challenges when tailoring the platform to unique requirements. Review Source Heather W. Data Analyst Information Technology and Services Used the software for: 6-12 months ### "Leading asset tracking software" June 24, 2023 5.0 I have experienced positive insights on best asset governance practices from this platform. It is easy to run organization and ensure workflows are under safe environment with Toolsense. Tracking everything in the enterprise has been the joy of each IT member. Pros Toolsense has stable tools that tracks assets efficiently in the organization. It keeps well categorized asset database that classifies all equipments owned by the company. It has enhanced quick growth of the enterprise by managing funds effectively. Cons The organization data on asset management has never been compromised since we deployed this tool. Review Source Hina S. Analyst Information Technology and Services Used the software for: 6-12 months ### "Easy-to-Use ToolSense Asset Tracking Tool Saves Time and Money" April 28, 2023 4.0 Using ToolSense has been a wonderful experience for me. They have a fantastic customer support staff that is always eager to assist with any queries or problems I may have. The programme is feature-rich and simple to use, making it an excellent tool for tracking tools. I can gain insight into the use and condition of my tools thanks to the reports. Any person looking for a tool tracking solution should use ToolSense, in my opinion. Pros To quickly keep track of my tools and equipment, ToolSense was really practical. It was nice to be able to immediately identify the tools I had available and their locations by scanning barcodes and RFID tags. I also appreciated how simple it was to view my inventory information from any computer or device. Cons It was difficult to adjust settings to make the project work exactly the way I wanted it to. Additionally, the system seemed to be slow and sluggish when it came to loading project data. Review Source Jordan P. Arquitecto Construction Used the software for: 1-2 years ### "ToolSense is very Helpful Preventive Maintenance Platform." July 2, 2023 5.0 ToolSense customizable Forms capability is nice and to share project data and manage workflow and other employees databases management i like the functionalities. Pros ToolSense collaboration on many of our Construction and Architectural project Engineers and the task scheduling the platform is amazing.It provides excellent project equipment management functions and through ToolSense the easy reporting is also a very effective. Cons Helpful Construction project workflow management tool and getting started was not challenging and nothing to dislike. Review Source VR Verified Reviewer Geschäftsführer Facilities Services Used the software for: Less than 6 months ### "Alles auf einen Blick" June 25, 2022 5.0 Wir können endlich fundierte Entscheidungen zum Einsatz unserer Maschinen treffen. Pros Die Zeitersparnis bei unseren Objektleitern ist noch größer als Anfangs gedacht. Und es ist super einfach für unsere Reinigungskräfte zu bedienen! Cons Wie bei jeder Software muss man die eigenen Mitarbeiter zuerst abholen. Switched from [ON!Track](https://www.capterra.com/p/163550/ON-Track-Asset-Management/) Toolsense arbeitet mit all unseren Lieferanten bereits zusammen Review Source Response from ToolSense October 22, 2022 Thanks a lot! JLE John Lemuel E. Student Civil Engineering Used the software for: I used a free trial ### "The Order Management in ToolSense" May 6, 2023 5.0 Pros I don't have personal preferences, so I don't have a favorite feature of ToolSense. However, based on its features and capabilities, some of the most impactful features include preventive maintenance, asset tracking, inventory management, and work order management. These features help organizations streamline their operations, improve efficiency, and reduce costs.Regarding ease of use, ToolSense is designed to be user-friendly, with a clean and modern interface. The platform is organized in a way that makes it easy to navigate, and the different modules are clearly labeled. Additionally, the mobile access feature provides users with the flexibility to access the platform from anywhere, making it easy to use on the go. Cons I do not have personal preferences, so I cannot have a least favorite feature of ToolSense. However, based on customer feedback, some users have suggested that ToolSense could benefit from additional reporting features, such as the ability to generate more detailed reports on tool usage and maintenance history.Regarding aspects of the product that may be difficult to use, some users may find the initial setup process to be complex, especially if they have complex workflows or existing tool management systems that need to be integrated. Additionally, while ToolSense is designed to be user-friendly, there may be a learning curve for users who are not familiar with tool management software.Regarding integration with existing business processes, while ToolSense is designed to be customizable and adaptable to the needs of each organization, there may be some difficulty integrating the platform with legacy systems or highly customized workflows. However, ToolSense offers API integration capabilities, which can help to simplify the integration process. Review Source DP Dario P. Technical Manager Computer & Network Security Used the software for: I used a free trial ### "Perfect asset tracking " May 3, 2024 4.0 Pros I use this platform mainly for asset tracking of some maintenance processes and for their management. For our work where we have machines relocated throughout Europe and parts of the United States. The management of maintenance and work orders works perfectly. Cons For the functions used up to now I have not found any particular difficulties. Although the software requires a good learning phase before actually being a great help for the job. Review Source VJ Varnica J. associate officer Transportation/Trucking/Railroad Used the software for: Less than 6 months ### " A Handy Companion for DIY Enthusiasts" July 21, 2023 5.0 My overall experience with ToolSense has been exceptionally positive. It has transformed the way I approach my DIY projects, making them more efficient and enjoyable. ToolSense has saved me time, money, and frustration by replacing multiple physical tools with a single, intuitive app. The accuracy and precision offered by the augmented reality feature have elevated the quality of my work, giving me more confidence in my projects' outcomes. While there are a few areas for improvement, the benefits of ToolSense far outweigh the drawbacks. Pros I recently had the pleasure of trying out ToolSense, and it has undoubtedly become an invaluable asset in my toolbox. One of the standout features of this tool is its user-friendly interface. Even for someone like me, who isn't particularly tech-savvy, navigating through its functions was as easy a breeze. ToolSense consists of many tools that cover various tasks, from measuring to leveling and even offering helpful tips and guides for specific projects. This versatility has saved me from my cluttered toolbox for different tools and streamlining my DIY projects significantly. The seamless integration of augmented reality (AR) is another incredible advantage, enabling me to visualize measurements and project outlines with astonishing precision. Cons First and foremost, the app's performance can be occasionally sluggish, especially when using some of the more advanced AR features on older devices. Additionally, while the tool selection is extensive, there were a couple of specialized tools I found myself needing that were not included in the app's current repertoire. I hope future updates might address this limitation and expand the tool library further. Review Source VP Vrutik P. React Native Developer Information Technology and Services Used the software for: 1-2 years ### "Best for Preventive Maintenance " April 29, 2023 4.0 It essence, it can streamline operations and increase profitability . This is the greatest platform for easily managing workflows and keeping track of inventories. Pros Toolsense appears to be rally great business platform. It provides digital solutions that can assist boost productivity, better manage data, enhance collaboration and increase profitability. Cons Nothing much to dislike for me working excellently for me. Review Source PY Poonam Y. IT Information Technology and Services Used the software for: 6-12 months ### "Best Preventive Maintenance tool" June 16, 2023 5.0 Just fantastic. I am using this tool on daily basis to manage work order, IT assets, Inventory setup and preventive maintenance of all IT devices. Pros We are basically using it to manage and inventory of all it setup and infrastructures. It helps us keep all the data related to IT assets and inventory and helping us to maintain preventive maintenance as well. Cons Some reporting feature can be more advanced like calling and complete ITIL based process. Review Source EJ Emmanuel J. Construction Manager Real Estate Used the software for: 6-12 months ### "ToolSense is the best asset operations platform to work with!" June 1, 2023 4.0 Overall, Toolsense is an all-in-one platform that enables centralized asset management, offers better insights into asset utilization, and eliminates the need for manual, repetitive operations. Pros The fact that reporting issues with QR codes is so simple using ToolSense is what I like most about it. This makes resolving queries so much easier. Cons Sometimes, when I submit a query to customer service, I am unable to hear back from them for a while. This can be looked into by ToolSense. Review Source RM Rifa M. Consultant Accounting Used the software for: 6-12 months ### "Toolsense" June 9, 2023 4.0 Overall, it is a very good platform for businesses as it offers digital tools to manage data better and to increase efficiency. Pros It is a great way for an organization to digitize their assets and it is very efficient. They have very good customer support. Cons When it comes to loading the data, the system seemed to be slow. Toolsense may be expensive and not all businesses can afford it. Review Source PD Patrick D. COO Facilities Services Used the software for: Less than 6 months ### "Super Tool um unsere Maschinenflotte zu verwalten" December 10, 2022 5.0 Wir verwalten alle unsere Reinigungsmaschinen sowie Geräte, welche regelmässig gewartet werden müssen. Pros Mobile Verwendung ist für uns entscheidend und ist mit ToolSense super gelöst. Cons Einige Darstellungen sollte man personalisieren können. Dahingehend ist es noch etwas steif. Alternatives considered [Avrios](https://www.capterra.com/p/149720/Avrios/) Reason for choosing ToolSense Bessere Funktionen, Besseres Abo-Modell Review Source Response from ToolSense December 16, 2022 Hi Patrick - thanks a lot for the great feedback! RS Rishikesh S. Team manager Information Technology and Services Used the software for: Less than 6 months ### "Great APP" April 27, 2023 5.0 overall i am happy with performance. Pros This is best platform for inventory management and managing the workflows in easy way. Cons There are bus issue while using it on phone. Review Source MS Marcel S. Rechnungswesen Construction Used the software for: 1-2 years ### "Assets" October 18, 2022 4.0 sehr übersichtlich und benutzerfreundlich Pros Übersicht, Tickets, Tracking, firmengruppenübergreifend Review Source Response from ToolSense October 22, 2022 Thank you! MM Maria M. Driftsassistent Facilities Services Used the software for: Less than 6 months ### "Easy to use with lots of possibilities " October 3, 2022 5.0 We use it to track and maintain assets. In the future we are going to use it to more things more related to the people working (ex training documentation) Pros It is easy to use and very flexible. Very good costumer services Cons The mobile app when adding assets could be a bit easier so we don't have to use the camera on the phone instead of only the app Review Source Response from ToolSense October 22, 2022 Thank you Maria! RC Regine C. Script consultant Entertainment Used the software for: I used a free trial ### "Wasn’t the best solution for me " August 9, 2023 4.0 Pros It has an intuitive interface and robust features make managing tasks, tracking resources, and coordinating teams easy. Cons It could use some more customization and integration options. Review Source VR Verified Reviewer student Computer Software Used the software for: 1-2 years ### ""Toolsense Review: The Ultimate Tool Management Solution"" May 26, 2023 5.0 For a satisfying user experience, Toolsense's dependability and performance are essential. Users would anticipate that the application would run without hiccups or glitches, deliver accurate information, and carry out tasks reliably.A better experience would result from Toolsense's capacity to be tailored and adjusted to certain organisational demands. The flexibility to customise the application to meet the specific requirements and workflows of organisations can improve user satisfaction. Pros Toolsense's real-time data access and alert and notification capabilities are useful for making proactive decisions and quickly responding to urgent situations. Timely communication and useful insights help to improve operating efficiency, reduce downtime, and optimise maintenance procedures.Users may manage tools while on the go thanks to Toolsense's mobile access functionality. Users can access information, get updates, and take action from anywhere with mobile compatibility, which boosts convenience and productivity. Cons It's significant to notice that the least intriguing element is arbitrary and depends on the Toolsense application's hypothetical nature. A well-thought-out tool management programme would actually seek to address and offer integration options for easy data interchange with other systems, increasing its value and relevance to the organization's current technological ecosystem. Review Source RR Rahul R. Senior Technician Information Technology and Services Used the software for: 6-12 months ### "Amazing Software To Maintain Asset" July 8, 2023 5.0 Overall I will totally recommend this ToolSense Software to my friends to maintain business assets without Excel. On this, through the dashboard, we can manage all the assets on one platform and keep track of their maintenance scheduling. It's so helpful as after just scanning the QR Code we get all the information related to the asset on our mobile phones. Pros ToolSense is so useful as it provides me to maintain my all asset on one platform after just uploading my data on its software after that we can track our assets in less time and with less workforce. We can attach one QR code to our asset and then after scanning that QR code we can get all the details related to that asset like configuration, maintenance schedule, and the person who owns it. So for me, it's totally recommended to my friends as it makes our life so easy. Cons Nothing, I like each and every feature of ToolSense as after using it we can regularly keep track of maintenance scheduled on one platform. We can generate a report about assets' life and make our business decision on it. After using ToolSense we create our checklist for asset check for security before using it and also keep track on our mobile phone via mobile application. Review Source Similar Products Featured ## Related categories [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Work Order](https://www.capterra.com/work-order-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.