--- title: "TourOpp GO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TourOpp GO Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/250293/TourOpp-GO/" page_type: "product" language: "en" --- # TourOpp GO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TourOpp GO ## What is TourOpp GO? TourOpp expedites communication between tour operators and travelers through automated SMS. Increasing bookings, reviews, and referrals, and decreasing costs related to customer service. Instead of focusing on delivering great experiences, tour operators are loosing valuable time communicating with customers individually. TourOpp helps send important information or suggestions to travelers, and allows them to ask questions to the operator and get instant answers 24/7, via our smart chatbot. ## What is TourOpp GO used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TourOpp GO?[Manage this product listing](https://www.g2.com/products/touropp-go/claim_requests/new?auto=true) ## TourOpp GO Overview Updated September 2026 AI summary TourOpp GO offers small and midsize businesses tools for SMS marketing, live chat, and tour operator needs. It enables two-way messaging, automated responses, and mass texting, with features for contact management and customizable templates. Available via cloud and web-based platforms across major operating systems, it supports businesses seeking to manage and automate customer communications through SMS. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TourOpp GO 4.8 (25) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (25) Ease Of Use 4.1 (652) Value For Money 4.8 (25) Value For Money 4.2 (619) Customer Service 5.0 (25) Customer Service 4.0 (591) ## TourOpp GO alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [View all alternatives](https://www.capterra.com/p/250293/TourOpp-GO/alternatives/) ## FAQs about TourOpp GO Overview ### Which roles and teams benefit most from TourOpp GO? TourOpp GO is most used by owners, founders, CEOs, and general managers running tour businesses who need centralized control over bookings, availability, and daily operations. Sales, marketing, and distribution teams use it to manage partner relationships, grow demand, and streamline customer inquiries, while operations leads coordinate staff and service delivery. Answer based on 25 reviews Overview ### What company size and industries is TourOpp GO built for? TourOpp GO is built mainly for small tour and activity operators, with 92% of reviewers from small businesses and Leisure, Travel & Tourism leading at 36%. It also serves Entertainment at 20% and Hospitality at 16%, with SMS marketing a common use case for 56% of reviewers. Answer based on 25 reviews Features and Usability ### What are the key features of TourOpp GO? TourOpp GO offers CRM and contact management for tracking customer details, plus reservations management and activities booking for handling tours and appointments. Communication features include 2-Way Messaging, Live Chat, chat/messaging, SMS Messaging, Mass Texting, SMS Marketing, automated responses, autoresponders, reminders, and customizable templates. Integrations ### Which third-party tools and platforms does TourOpp GO integrate with? TourOpp GO integrates with 9 third-party booking and tour-management platforms, including FareHarbor, Bókun, Checkfront, Rezdy, RocketRez, TourCMS, TrekkSoft, Ventrata, and Wherewolf. FareHarbor is the most mentioned connected system in available feedback, and the catalog shows support across reservation and guest-management tools. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does TourOpp GO offer? TourOpp GO provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for feature review and setup steps. Getting Started and Support ### What customer support options does TourOpp GO offer? TourOpp GO provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe support as helpful and exceptional in some cases, while one notes needing to contact customer support without getting the reviews hoped for, suggesting mixed experiences with assistance. Answer based on 4 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Not all SMS Marketing tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) TourOpp GO includes **SMS Messaging** and **Mass Texting**, giving teams the ability to send direct text communications and reach large audiences at once. However, it does not include **Campaign Scheduling**. Its support for **SMS Messaging** and **Mass Texting** helps businesses communicate quickly with customers, send updates at scale, and maintain consistent outreach across campaigns. SMS Messaging 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Automated Responses 4.8 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Contact Management 4.8 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 2-Way Messaging 4.1 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Autoresponders 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages TourOpp GO 15 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - API Integration: Connect to databases, web services, or APIs for robust data integration - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Mass Texting: Send messages to multiple subscribers at the same time - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - SMS Messaging: Send messages via SMS - Transactional SMS: Allows users to establish automated workflows and triggers to deliver transactional text messages --- Get Advice We can help you find the software with the features you need. Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.8 (25) Free Trial Basic $99.00 Flat Rate,Per Month Value for money 4.8 (25) 4.8 Based on 25 reviews ## Integrations [ FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[ Bókun](https://www.capterra.com/p/178518/Bokun/)[ Checkfront](https://www.capterra.com/p/99249/Checkfront/)[ Rezdy](https://www.capterra.com/p/122690/Rezdy/)[ TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)[ Wherewolf](https://www.capterra.com/p/178859/Wherewolf/)[ RocketRez](https://www.capterra.com/p/146552/RocketRez/)[ Ventrata](https://www.capterra.com/p/198239/Ventrata/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (25) 5.0 Based on 25 reviews ## User reviews Overall rating 4.8 Based on 25 reviews Filter by rating 5(21) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SM Sean M. GM Recreational Facilities and Services ### "Makes communication with guests a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 Pros We love being able to customize and reach out to our different groups of rafters and tubers and give them specific updates and instructions. Cons Wish the integration with Fareharbor was a little tighter Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Steve H. Owner Fishery ### "Save time… less phone calls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 Customer service was understanding to what needs I needed. Pros The ability for my clients to get the needed information without having to make phone calls. Cons I have not found anything I haven’t liked yet. We have been using it for over a year. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BL Benigno L. VP of Operations Entertainment ### "Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 Pros The amount of detail we can insert for each particular event. We operate at more than 60 event locations and the opportunity to insert not only dynamic customer information but also event specific information has tremendously helped decrease unnecessary customer service calls and allowed our team to operate more efficiently. Cons There were a few hiccups in the beginning in relation to the way event times and dates were being sent. While this did get fixed, it delayed our planned rollout. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FN Frederik N. CEO Entertainment ### "Increase in sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 Awersome Pros I like the results having more reviews bring to my company! Cons A bit cheaper for bigger users would be nice Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FP francesco P. director Food & Beverages ### "great value and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 great Pros great support from their team. great value for the money Cons nothing. I like it a lot. it's a great value for the money Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HF Heather F. Founder/Owner Hospitality ### "Easy implementation, plug and play" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2023 My main goal with using TourOpp was to get more online reviews but contacting guests soon after an experience while it's fresh on their mind. The conversion rate has been great! Pros This software was beyond easy to get implemented, and with just a few tweaks to personalize the messages I was up and running within minutes. The preselected messages were a good fit for my business model and I like that my guests can opt out easily. The price is very reasonable given the functionality. Cons It only can answer pre-scripted questions. When a customer asks something it doesn't understand you are supposed to get a message, but I don't think that function works that great. It's not live chat, but those modals are also much pricier. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing TourOpp GO Podium was much too expensive for a business of my size and volume, and had way more features than I really need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TL Todd L. Founder/Owner Entertainment ### "The best functionality you can get!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 From the very beginning I was extremely happy with TourOpp. My rep answered all of the questions I had and never pushed the product. Between the TourOpp rep and I the software was set up very quickly. Pros Once the software is set up it operates automatically. Cons I'v e been using it for 6 weeks and there isn't anything I don't like about it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 21, 2022 Hi Todd! Thank you so much for taking the time to write a review! We are thrilled that our rep was so helpful to you and that the integration with TourOpp GO! was easy and enjoyable! We hope for nothing but the best for your business and all of your successes to come with TourOpp GO! <3 TourOpp VS Valur S. Owner Leisure, Travel & Tourism ### "SMS Marketing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2022 Pros I like the fact to be able to service our travelers with all means possible. Cons The look of the system is a bit archaic but it is not complicated Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 14, 2022 Hello Valur! Thank you for taking the time to write a review for us! We are so happy that you have been able to better serve your customers via SMS! While we love how helpful we have been, we also value your feedback. So, be sure to keep an eye out, because we are working on something special on our end! <3 TourOpp TK Torin K. Owner Entertainment ### "Excellent Tour Operator Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Excellent customer service, excellent product. Pros The sms review requests are very helpful, and the custom reports provide us important data. Cons I haven’t had any issues at all. We are happy with our service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2022 Hi Torin! We appreciate you taking the time to write a review for us! It's so great to hear that TourOpp GO! has been able to help your business in so many ways. We understand how important reviews are and how being able to track that communication is so beneficial for data/business analytics. Truthfully, we are happy to be of service to you! <3 TourOpp BC Brian C. Owner Events Services ### "Great SMS solution for Tour Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2022 We're still in the early stages of utilizing TourOpp GO and I'm very happy with the functionality of the service. Pros The team at TourOpp GO understands the intricacies of being a tour operator and is able to assist in implementing and optimizing a great SMS sequence for customers. Cons My main issue with the software has to do with the integration with my booking platform, although this has nothing to do with TourOpp, it's an issue that my booking software needs to adjust. Alternatives considered [Swell](https://www.capterra.com/p/172802/Swell/) [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing TourOpp GO The integration with my booking platform and the team's understanding of how to optimize the needs of tour operators. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2022 Hello Brian! Thank you for writing a review for us! We understand fully the trials and successes of what it means to be an operator and love that TourOpp GO! has been able to help your business via our SMS communications! <3 TourOpp [View all Reviews](https://www.capterra.com/p/250293/TourOpp-GO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs TourOpp GO](https://www.capterra.com/compare/250293-10015149/TourOpp-GO-vs-Project-Broadcast)