--- title: "Amplify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Amplify Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/250333/Amplify/" page_type: "product" language: "en" --- # Amplify Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amplify ## What is Amplify? Simplifeye makes it easy for patients to choose your practice with 24/7 live chat, online scheduling, and convenient payment solutions. Simplifeye is a patient engagement platform that reduces your front desk team's workload while increasing new patient acquisition and retention. ## What is Amplify used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amplify?[Manage this product listing](https://www.g2.com/products/amplify-security-amplify/claim_requests/new?auto=true) ## Amplify Overview Updated September 2026 AI summary Amplify provides real-time live chat capabilities for businesses of all sizes, supporting direct consumer engagement and facilitating patient interaction where needed. Its features include customizable branding and analytics for monitoring chat performance. Delivered via cloud, SaaS, and web-based platforms, Amplify is suited for organizations seeking to enhance communication and gather insights through integrated live chat and engagement tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amplify 5.0 (2) VS. [### ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (566) Value For Money 5.0 (1) Value For Money 4.3 (447) Customer Service 5.0 (1) Customer Service 4.3 (555) ## Amplify alternatives [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Review Wave](https://www.capterra.com/p/157424/Review-Wave/) [4.7 (70)](https://www.capterra.com/p/157424/Review-Wave/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157424/Review-Wave/) [CheckinAsyst](https://www.capterra.com/p/232243/CheckinAsyst/) [4.4 (47)](https://www.capterra.com/p/232243/CheckinAsyst/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232243/CheckinAsyst/) ## FAQs about Amplify Features and Usability ### What are the key features of Amplify? Amplify offers campaign management and scheduling for coordinating outreach, plus patient engagement tools such as live chat, messaging, and real-time consumer-facing chat. It also includes customizable branding, reporting and analytics, and HIPAA compliant functionality for handling healthcare communications. Getting Started and Support ### What training and onboarding options does Amplify offer? Amplify provides webinars and videos to help teams get started. Webinars support live or scheduled guided sessions, while videos offer self-paced demonstrations and reference material for learning key features and setup steps. Getting Started and Support ### What customer support options does Amplify offer? Amplify provides email/help desk, phone support, and chat for customer assistance. These channels give users direct ways to reach support when issues arise. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 6,967 Patient Engagement reviews According to Capterra reviewers, these are the live chat features buyers prioritize most when evaluating a solution: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Amplify focuses on other capabilities that Capterra reviewers also consider important, including **Real-time Consumer-facing Chat** (**43%**). This feature helps businesses respond to customer questions as they happen, maintain active conversations on their website, and provide teams with a direct way to support buyers during key moments in the customer journey. Real-time Consumer-facing Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Customizable Branding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Amplify 9 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Customizable Branding: Add customized logos and colors to align with company branding - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL John L. sales Insurance ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2022 Pros Amplify was very user-friendly and easy to use! Cons I wish that I could have used the software on my cell phone, such as an app but I always had issues. May have been something to do with my phone though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Carol S. IT User Experience Analyst Information Technology and Services ### "Excellent Supplement to the Google Classroom Chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 23, 2022 Pros Amplify is a good addition to using the Google Clasroom and it is user friendly. Cons I don't really have any cons at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.