Best For

Jonas serves the electrical, mechanical, HVAC, plumbing, and general contractor sectors. Jonas also works with a variety of other construction trades to deliver integrated and innovative solutions.

Product Details

Jonas Construction Software has been providing industry-leading accounting, construction and service management software for the past 25 years. Our fully-integrated solution provides all of the tools that you need to increase productivity and improve your bottom line. At Jonas, our solution is designed to meet the needs of the construction industry specifically, enabling construction businesses to streamline their operations, enhance efficiencies, and increase growth.

Contact Details

Jonas Construction Software

http://www.jonas-construction.com

Founded in 1990

Located in Canada

EBI Reporting
UI
Project Scheduler
Dispatch Scheduler
eMobile

Starting Price

  • $8000.00/one-time

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Jonas Enterprise Features

Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates
Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking
Billing & Invoicing
Contact Database
Contract Management
Dispatching
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Jonas Enterprise Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

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Showing 50 of 124 reviews

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Showing 50 of 124 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Paula A.
Controller
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
June 20, 2019

“Long Time User”

OverallI have been very satisfied and happy with Jonas. Their improvements and new ideas every year are very beneficial to my company. In the beginning of our purchase of Jonas, project management was new, and since then ( almost 10 years ago), it has come such a long way, and has continuous improvements. The changes and the growth that has been made over the last 10 years has made my company more productive, has allowed us to analyze, keep track of certain important items ( job related, and human resource related) and help us grow our company, since we know we can handle any situation internally.
ProsThere are many things I love about Jonas. Here's just a few 1. The structure of the entire software, for example, how the trial balance ties into the general ledger, which then can tie into your job costing and your work orders. In addition to consolidating financial statements. 2. When a mistake is made, you can not delete it. It's there for good. You can fix it, but not delete it. This actually helps when needing to figure something out months later. 3. Job costing module, especially for gross profit analysis. This is very robust module, and works amazing to analyze on a company basis or at a job level basis. 4. Restrictions or an individual user, or a group of users. There are not only restrictions by module, but by button, by job etc. Security and restrictions for administrators all the way to super intendents is great. There have been many times where we have allowed a project manager to do something, and then we realized they shouldn't have access, and we made the change instantaneously.
ConsThere isn't much that I dislike about Jonas, but there are a couple of items I believe need improvement: 1. Procedures on how to do a specific task, including tricks and short cuts. There is an online module for all procedures, but doesn't give you everything. 2. Jonas Contacts, not very easy to use. Understanding where to create a contact ( job related or non job related), where the contacts are kept, as well as needing more people in my company to understand how to use it.
Reviewer Source 
Source: SoftwareAdvice
June 20, 2019
Jackie P.
Controller
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
February 24, 2017

“Commercial/Residential Electrica Contractor. Jonas was the right fit for us.”

OverallWe have been live with Jonas for a little over a year. As with ANY software, it isn't perfect and will not suit every need. It is impossible for a software to please everyone as we all run our businesses differently. We shopped several software options, and for our medium size company with a service department, Jonas fit us best. I agree, the reports are very simplistic in format and do take some getting used to. I had to look beyond pretty pictures and format as what is really important to us is the data. The Pro and Con to Jonas is it is HIGHLY customizable. With that, there needs to be a very thoughtful process to how you set it up in the beginning. Which is a challenge since you won't know how some things work until you are using it. It is a very robust software for the price, in my opinion, and will take patience and time to learn all it can do. I found that the very basics such as entering A/P, work orders, creating jobs are very easy to learn. The complexity comes when you want/expect to rely less on outside software and spreadsheets. Our company borders two states, one with a multi-jurisdiction sales tax schedule. Every payroll or sales tax requirement Jonas has been able to handle. Jonas is able to handle multi-state, multi union payrolls. Something we found not very many programs could throw in a service department and it became very small unless I wanted to buy a program that equated us to driving a bus down the road for 3 people while spending 6 figures. No thank you.
ProsMy favorite is the Project Control screen. From there, our project managers can drill down and get all the information they need in one quick and easy place. Each person can customize some of the drill down screens to tailor to their individual needs. AIA/progress billing is easy with the step by step menu. It is also easy to go back and adjust if needed. The ability to set controls across the various modules. Your voice is heard. I have always been able to talk thru a challenge with support and management. They listen and if the demand is there they will put it in the next product update.
ConsThe stock payroll reports haven't fit very well for us. But Jonas is working on that. Cluttered menu items that hang in there because their long-time customers still use them. It is confusing when you are first learning.
Source: SoftwareAdvice
February 24, 2017
Katelynn W.
Contract Administrator / Accounting
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 2, 2018

“I am Happy Long-term Client that has been using Jonas since 2001”

OverallGreat trainers who are very knowledgeable and professional. They work with us to troubleshoot any issues we are having with prompt response time!
ProsWe found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome! Doesn't matter if we have big or small questions - they are always willing to help us. We use the system for A/R, A/P, G/L, Payroll, Project Management, Service Management, Inventory, and Equipment. The reporting is the best part because we are able to fully drill down and see how all projects are doing at any point in time. We've also been able to grow our service management side because of their Dispatch Board and the mobile solution. We love it!!! And last but not least, the payroll makes my life so much easier, having both union and non-union - this makes it a breeze. As a Union Electrical Contractor working in over ten different locals in California, this is imperative to have this functionality. Jonas Software has changed the way the company operates, saving time, making things more organized, and more proficient. Jonas is always listening to clients and they truly care and live up to their promise of being a partner rather than just a provider. We are able to have full insight into our business and we've been able to grow because of the software!
ConsAt this time I can not think of any cons.
Reviewer Source 
Source: Capterra
August 2, 2018
Dustin P.
VP
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
March 26, 2019

“Excellent Company and Great Software”

OverallI think the largest benefit of Jonas is not the software itself, but the people you'll work with. They are a well run organization, and just by their example have helped us improve. The annual User Conference is a great way to interact with Jonas employees, give your input on future development, and meet other Jonas customers with similar concerns to your own.
ProsWe are an MEP contractor with a little over 100 employees in four operating locations. Jonas fits our needs very well. Our previous software did not provide the data we needed to be able to best run our business, especially when it came to multiple operating divisions in multiple locations. We can now easily see profitability on our construction jobs at any point in the project, we are more organized in our service department, and our A/R has improved.
ConsAs with any of these software products, it took us a while to get acclimated to Jonas. The test company they set up before we went live was helpful, but it still takes time to get used to how it all works. Now that we've had time, we are all comfortable with how to navigate the software and get the information we need.
Reviewer Source 
Source: SoftwareAdvice
March 26, 2019
R. Scott T.
Pres.
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 24, 2017

“Jonas Review”

OverallJonas is our third ERP software program we have used in 20 years in business. Learned a lot about selection process' by knowing my experiences with the first two. I also learned none of them do everything, all of them will hiccup from time to time. So my selection of Jonas centered around: 1. Is their customer service responsive (yes), 2. Do they constantly try to improve the product based on customer input (yes), 3. Is the product fairly priced (yes). and is the annual fee structure reasonable (yes). We also needed a strong field mobile platform as we have used wireless field mobile solutions for many years. Jonas has worked very well for us, we continue to get training on new modules and features we can use to make our company process/ better.
ProsConstantly looking for ways to improve a product and they do not wait until year end to release updates if they are ready they release them. Customer service is very responsive if you need immediate help. Training is very high quality, conversion from our old to the new system was without trouble and well planned.
ConsDispatch board does not schedule projects or long term service work well (works very well for day to day calls) but they developed a project scheduler that looks promising for that.
Source: SoftwareAdvice
February 24, 2017
Sandra H.
Office Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 23, 2018

“Our Jonas experience has been an excellent move for our business.”

OverallWe have experienced increased productivity on the administrative side of our business and higher accuracy in all areas.
ProseMobile and Dispatch Scheduler have helped us to respond to customer service requests in a more organized and timely manner. The integration part of this software has increased our productivity enormously. No more paper work orders! And has made the accounting side of our business seamless from service tech to customer invoice. Payroll accuracy has increased and timeliness of getting invoices out to customers has increased because of the techs ability to use devices to complete work orders and we are not waiting for them to be turned into the office.
ConsI find the Job Costing module very cumbersome. The job invoicing is a little arduous. When doing multiple customers for monthly draws, it is very time consuming to have to go in and out of each job to invoice. Also, if you do not have a bill to set up in accounts receivable you have to exit the job master, then go to AR to set up the bill to and back into the job master to finish your set up.
Reviewer Source 
Source: Capterra
May 23, 2018
Caitlyn M.
Accountant
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
September 17, 2019

“Jonas Construction”

OverallOverall as a new user (myself) with Jonas, I find it has been a good experience. It isn't the most effective user friendly software, but at the same time it definitely is not the worse; It is worth giving this software a shot. The more you use it, the easier and better it is. Plus, like I mentioned previously, their support team is great. The team is very quick and knowledgeable when it comes to fixing problems. I really like that everything we do can be done in Jonas, and we don't have to toggle back and forth between different screens to do our daily tasks. The Jonas Support Team is very quick and knowledgeable when it comes to fixing problems.
ProsIt is user friendly when it comes to different departments: project management, estimating, accounting, etc.. Everything is done in one software.
ConsWorking in accounting, I find there are some glitches in the system. I don't find it is as user friendly as Sage50 that is solely based on accounting use. For example, I find where Sage takes 1 click to make a change, Jonas takes 3. It could be a little better developed on the accounting side.
Reviewer Source 
Source: SoftwareAdvice
September 17, 2019
Dustin P.
Manager
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 27, 2017

“Very Satisfied User”

OverallOur company switched software products to Jonas just over 1 year ago. We had outgrown our old system. We've been extremely pleased with both the Jonas software and the Jonas staff we've interacted with. Our company has just over 100 employees in four office locations. This system can handle our multiple divisions without being too complicated or cumbersome to use.
ProsThe primary issue with our last software was an inability to get good reporting and data from the system, especially for our multi-divisional operation. The report writer in Jonas is a very useful tool, and the financial drill-down capabilities are excellent. We also now have real-time job cost data, and more detailed P&Ls, which has helped our ability to manage construction work.
ConsNo software product is perfect. We've had to adapt a few of our internal processes to fit the way Jonas is made to operate, but nothing has come up that we haven't been able to work around. The Jonas trainers are also an excellent resource we've utilized to make the system work as best it can for us.
Source: SoftwareAdvice
February 27, 2017
Dave G.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
2/5
Source: SoftwareAdvice
August 28, 2011

OverallWe have used Jonas for over 1 1/2 years. However, we have recently changed to another software company. The reason we went to Jonas was because our previous system was DOS based and did not have a strong service package. We have a fast growing service department which has increased from approximately 15 techs to over 30 techs in the last 5 years. After reviewing multiple companies we felt Jonas was the best selection for service. However, there was a problem with Jonas on the contracting side. We could not "trust" our numbers. The program would give us different amounts for the same project. It really had problems in retention amounts that differed from 10% retention. I think that some of the problem was our input. It was not easy and for whatever reason we decided (for Jonas) that we should have decentralized inputting of information. Therefore we had project managers inputting information. In the past that was always a function of support staff. Another negative is that they are a Canadian company and the way they perform some of their business practices are different than what we perform. The function and terminology is different. The people are extremely helpful, however. The positives about Jonas is that our service liked the service options available. If you have a service company that does not have a large contracting base I think they would be OK. There is a lot of information in Jonas that can be used to analyze your company. There are also some very good items like the hand held devices and customer information feed back loops, customer scheduling and a very good dispatch board.

Vendor Response

By Jonas Construction Software on September 14, 2011
Thank you for the review. We appreciate the acknowledgment of the decision to decentralize the inputting of data. We found that we did have some minor issues but it was the incorrect inputting of data that created the imbalance. We have reviewed this and according to other clients using the same modules, the Jonas job cost retention functionality balances and is sound, the data is trustworthy. Additionally, in regards to Jonas Software being a Canadian Company, we are actually worldwide and a majority of our clients are located in the US. Although our head office is located in Toronto, we are experienced in successfully dealing with our U.S. clients for over 20 years.
Source: SoftwareAdvice
August 28, 2011
Bruce K.
CFO
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3.5/5
Customer Service
3.5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
March 16, 2015

“Flooring contractor / reseller - after 6 years of Jonas experience”

ProsThe software handles WIP reporting very well. The subcontractor module provides good controls. The design of sales tax location codes provides good flexibility in sales tax reporting. The product has well-integrated applications. The F2 lookup ability in modules is consistently designed and very helpful.
Cons1) I would like more standard reporting capabilities. Some reports need Report Generator reports to create. Others require DataMart. DataMart can obtain good results, but it is too complex for anyone but a programmer to design. Almost all contractors have to deal with reporting workers comp and sales taxes, so these reports should be part of a standard product and not need custom programming. 2) During conversion in 2008, it was difficult to fully convert existing data into Jonas and also tie everything to jobs. 3) Portions of the programming have fields with too few characters available. Examples are the Customer PO field in Job Cost and A/R, along with the part number field in inventory.
Recommendations to other buyers1) Understand what reporting needs you have to ensure that you can obtain the reports that you need, and how you will obtain it. 2) Understand the format of the data conversion process and whether it will adequately tie everything to jobs.
Source: SoftwareAdvice
March 16, 2015
Anita J.
Payroll Administrator
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: SoftwareAdvice
January 17, 2019

“Seems to be lots of issues that are unexplainable by service department.”

OverallI hate getting the answer of we will fix it but can't explain why it happened. I am the type of person that likes to know why something is happening. Payroll fixes are one of those issues. When I remove something it should be removed not partly removed and then have to have a Jonas tech take the information out completely and start over. Also when I call in it seems that the people that call back are new and have no idea what they are doing and I have to waste time looking for the payroll individual when time is a factor.
ProsEasy to get around for the most part. Search function works good but needs more detail. Easy to start a case.
ConsFixes seem harder than they should be and when I call in for help on a time sensitive matter the person helping doesn't seem to know what I am talking about.
Reviewer Source 
Source: SoftwareAdvice
January 17, 2019
Lesa P.
Office Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 25, 2018

“11 Years of Loyality!!”

OverallWhen we first came on board with Jonas in 2007 we had some issues being an excavation contractor in Pennsylvania with the state Prevailing wages, taxes, etc. but Jonas worked through those issues with us and now I highly recommend them!! I have been on many different software packages and Jonas is my favorite!!
ProsHave always loved the support and ease of logging a support call. Staff is very knowledgeable!! Updates are easy to load. Jonas listens to clients needs for any changes that benefit the client.
ConsI have nothing bad to say about Jonas. I have never had any thing to complain about with them. Everything is great!
Reviewer Source 
Source: SoftwareAdvice
April 25, 2018
Jeremy P.
Officer Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
April 25, 2018

“Small construction/service company.”

ProsLots of features and fairly easy to use. Customer support, when we've needed it, has be good and typically provided in a timely manner.
ConsOld interface. 15 character limit on inventory items (and having to use alternate part numbers) needs to be fixed. Even the alternate part numbers are too small for many of our parts. Purchase order numbers, and cheque numbers are too short. New modules seem like add-ons to the base program, rather than a complete integrated solution. Inability to access some fields for custom reports. Some built in reports are poorly implemented.
Reviewer Source 
Source: SoftwareAdvice
April 25, 2018
Cindy V.
Sr. Business Administrator
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
April 4, 2017

“After some training it is a very indepth easy to use program”

OverallThe customer support are amazing and really know their product!!!
ProsThe customer support whenever you have an issue, question or concern is outstanding, when you log a case they get back to you very quickly.
ConsThe system can be a little overwhelming if you do not have some training, but once you have been working with it for awhile (if you have worked with other accounting software) it is very user friendly at least for the general areas of each module. If you search in the tutorials Jonas is quite good at supplies assistance for most of the modules. Therefore I can not really find a con.
Source: SoftwareAdvice
April 4, 2017
Jason M.
CIO
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
May 23, 2017

“Jonas Software”

ProsThe software gives us all the tools we need to run efficiently with modules for Financial Reports, Payroll, Inventory, Project Management, Subcontracting, and more. There is plenty of training available both online, by phone, and in person so all questions are answered in a very reasonable time. Comparable products are considerably more expensive and do the same things Jonas does for a far more reasonable price. the value cannot be overstated. Most importantly, Jonas is one of those companies that truly takes an interest in their clientele and it shows.
ConsThe transition process is intensive so time and dedication is required initially, but once it is done things flow very smoothly.
Source: SoftwareAdvice
May 23, 2017
Nick H.
Owner
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
December 3, 2018

“We have been using Jonas Enterprise just over 6 years. Not happy with the product. Unfortunately we spent over our budget at the time and have added all the modules they offer over the years. Lots of promises that the software will be improved and the dat”

Overalllow budget product
ProsUnfortunately we spent to much money on this product. I honestly can't think of any pros. we went with this product initially because it was a Canadian company and they would have a better handle on the accounting piece. our accountants think the software isa joke.
Cons- Currently the it runs on a data base that no one uses, out dated. the company does a great job marketing the product but once you start using it, you will come to discover its not that good. Some examples: Job names, contract numbers, part numbers etc , only allow a limited number of characters. some times client PO's or contract numbers are 15-20 characters or more and the field doesn't allow for more than 12. - Many more to list, will probably run out of room. - Support is not good. - document control does not sync well, cannot drag and drop items from document management or emails back and forth - EBI always go down. - design your own forms has many limitations not customizable - project scheduler is not customizable - dispatch scheduler does not sync smoothly with the software - e-mobile is a joke, not customizable - no automatic update functionality for the software. has to been done manually. have to end all service to update and restart server. - maintenance fees are very expensive, not worth it
Reviewer Source 
Source: SoftwareAdvice
December 3, 2018
Amber M.
AP/AR/Payroll
Facilities Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
May 4, 2018

“An accounting-focused software that focuses on the minutia instead of general ease of use. ”

ProsJonas creates an almost sterile accounting environment where every move is tracked and audited, increasing visibility of individual tasks. Processes are broken down into very small steps which can be helpful if you're looking for an audit trail. The mobile portion (emobile) of Jonas Enterprise is a valuable addition for field workers and dispatchers alike.
ConsVisually the interface leaves much to be desired. Scale and size are unchangeable and there are many screens and modules that are so miniscule as to render them unreadable. Mobile-wise the visuals get better but are not quite user friendly for service individuals in the middle of a job. Jonas creates such a lengthy process for every single task that it can seem like you are taking 7 steps that could have been accomplished in one. While the audit function of Jonas is a highlight for the developers, as an ordinary user I can say it is something I never use but is incorporated into everything I do whether I like it or not. Boasted as a "true accounting software" I can't help but imagine it was an accountant's evil fantasy to produce such a laborious process to accomplish small daily tasks. When Jonas is forced to go big, it fails spectacularly. Financial reporting is and general overview is so fuzzy and diluted it's almost useless. Because Jonas creates so much data on the micro scale, large reports and financial analysis provides very little useful information. Drill down does not exist in the true sense of the word.
Reviewer Source 
Source: Capterra
May 4, 2018
Judy S.
Accounts Receivable
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
4.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
August 14, 2015

“12-year Jonas user”

ProsThe bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.
ConsMIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.
Recommendations to other buyersChoose a product that closely fits your current needs and be prepared to adapt your internal processes as the software inevitably evolves and adds features.
Source: SoftwareAdvice
August 14, 2015
Virg C.
President
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
November 13, 2018

“Jonas is awesome, a MUST software if you are in construction.”

ProsThe one entry accounting system is the best feature, everything flows from one module to the other, payroll to cost reports, A/P, A/R etc. You basically get excellent reports that you can customize to your companies needs directly from your standard accounting functions.
ConsOne of the few cons would be the mobility between modules and some of the limited selection features when printing, etc.
Reviewer Source 
Source: SoftwareAdvice
November 13, 2018
Nathaniel C.
Service Manager
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
2/5
Features
2/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
January 21, 2019

“Jonas Software - Old Technology, slow and limited”

OverallThe usability of this software is its downfall. It is not compatible with other third party software. It is very time consuming to learn and operate. The system is extremely slow and cannot easily generate the simple reports that are available with almost every other accounting software I've used to date.
ProsThe software includes a service dispatching software & accounting platform. There is a digital document management software included (Digio) which is a good concept, but the functionality is not up to par with competing software on the market. There is also an e-mobile platform available for this software. The interface is not difficult to use, but it can be very temperamental.
ConsThe software is extremely slow and the reporting capabilities are a joke. Running a simple stock report will take hours to compile and slow the system down for every user. The stock reports are barely useful. I've heard from other users that if you have a full time SQL expert on staff to create custom reporting directly from the database instead of through Jonas, it is much easier to get the information you need. The software is also incredibly expensive and the support leaves much to be desired.
Reviewer Source 
Source: SoftwareAdvice
January 21, 2019
Pamela G.
Accounting Clerk
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
September 20, 2015

“A Simple, Highly Customizable, Multi Function Software”

ProsI have used Jonas to process Accounts Receivable,Accounts Payable, Payroll, Inventory, and Job Cost since 2010. The modules are easy to use and financial reports can be customized for better decision making especially in Job Cost. The Inventory Module helps to track levels to re-order and specific materials used per job. Overall, I think this is a great software for the Construction Industry because Labour Costs, Materials, and Overheads can be easily retrieved in detail.
ConsIn the future, I would like to be able to retrieve scanned vendor & customer documents(WSIB & Certificate of Insurance) through the Vendor & Customer Modules(Contractors & Subs). This will be better for tracking purpose.
Recommendations to other buyersI would recommend the Customer Service Experience(Exceptional),Financial Reporting Needs,Purchase Orders, and Job Cost.
Source: SoftwareAdvice
September 20, 2015
Andrew D.
Accounting
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 31, 2019

“Jonas Construction Software - Ease of Use and Payroll Simplification”

ProsJonas Software has made our jobs in Accounting much easier than our past system. Our payroll is very complicated with many different unions and specific parts of payroll burdens going to different union locales - and Jonas has made this very easy to set up. We are constantly finding new and easier ways to simplify daily entries.
ConsThere aren't too many cons - but the major one that has stood out to us is that there are so few characters available to enter AP invoice numbers.
Reviewer Source 
Source: SoftwareAdvice
January 31, 2019
David J.
Controller
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 31, 2019

“Excellent software with good support at a reasonable price.”

OverallOverall we are quite satisfied with the product, the people we have dealt with and Jonas' support.
ProsFully featured, integrated accounting package. The Job Costing is detailed and the range of reports is extensive.
ConsSetup was time consuming and the inability to enter field hours and usage without an internet connection is not good.
Reviewer Source 
Source: SoftwareAdvice
January 31, 2019
Paolo C.
Project Manager
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019

“Overall easy to navigate and the layout is easy to follow. Like that you can quote in a work order, use the work order once approved and bill through it. POs are easy to set up and track. Overall great software! ”

ProsOverall easy to navigate and the layout is easy to follow. Like that you can quote in a work order, use the work order once approved and bill through it. POs are easy to set up and track. Overall great software! Job costing and tracking is fantastic.
ConsI would like to see something where it will show you only your open work order when you login. Like an open call que, I find the way it is now you have to run a report and we loose track easily of what we opened. You dont see it, you dont know about it type of mentallity. Job invoicing has too many steps, seems like you have to go through so many areas before finazling the invoice.
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019
Elizabeth K.
Accounting/Office Manager
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
September 14, 2017

“Great software and fantastic people!”

OverallMany thanks to Jonas Management Team and Jonas Support Staff for fantastic adventure at work during past 5 years of using Jonas Software!
ProsLogical, intuitive software to work with and timely, accurate reports Actually able to be creative with Design your own report module.
ConsI find that Help Docs search is not giving the desired outcome. I like better Video Tutorial Section.
Reviewer Source 
Source: SoftwareAdvice
September 14, 2017
Karima P.
Controller
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 4, 2019

“Very happy with the software and overall experience with Jonas!!!!!”

OverallThe software is great!!! Makes my work life a lot easier and I look forward to any upgrades and improvements Jonas has to offer.
ProsWhat I like is that you can get the exact reports you want. The software is easy to use and understand. And I like it as it is structured and geared towards the construction business. The ability for Management to view and review daily standings, keep a track of many projects.
ConsI believe the creation of a report can be a bit challenging, need more custom designs. That's all I have for now, the more I use the software I will see if there are any places where improvements may be needed.
Reviewer Source 
Source: SoftwareAdvice
January 4, 2019
Amy W.
Accountant
Construction, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
April 1, 2015

“Extremely happy with Jonas Software.”

ProsI like the Accounting part of this product, being able to drill down and see exactly where the information is coming from as well as being able to see who did what and on what terminal. I also like the reporting capabilities that Jonas offers. I also think that the customer support is outstanding! Thank you Jonas! You have a great team!
ConsI think that the contracts have been probably the weakest link for me. I would like to see more discussions on the service contracts. It would be nice to have more than one session offered at the conference on Service Contracts. We are still relatively new with this software (April 2013) so I am still learning.
Recommendations to other buyersOften, people are reluctant to switch software companies because everyone gets comfortable with what they have been using for years. Although it is a lot of work to make the switch, I would highly recommend looking at Jonas with an open mind, learning to think outside the box, and understanding its capabilities.
Source: SoftwareAdvice
April 1, 2015
Deb B.
Office Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 17, 2019

“Great program - easy to use”

OverallOverall, Jonas is a very good program, has very knowledgeable staff and fast response times to problems.
ProsEase of use. The program is easy to navigate, fast and functional.
ConsThere are modules which you are forced into purchasing in order to upgrade the program although we have no plans to use them.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2019
Luis C.
Senior Estimator
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 9, 2019

“The product has outstanding features tailored to our needs.”

Overall
ProsJonas is one of the most versatile software systems for our type of business in the construction industry.
ConsThere are very little cons that I encountered. There may be other ways to approach the Digio that may facilitate saving emails and documents in to the projects.
Reviewer Source 
Source: SoftwareAdvice
January 9, 2019
Chris B.
PM
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019

“Jonas is a great all in one system”

ProsThis software works great to tie all aspects of your business back into one central module. It covers 90% of what you need in day to day business.
ConsThere are a number of small issues or oversights that the support team really does not have answers for, you are basically left to live with these. For example on the job invoice template there is no second comma seperator, there is also no line for subtotal after holdback, we were forced to pay for a custom form design to add what should be a standard feature. The scheduling module is lacking and needs some work.
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019
Janice L.
Certified Taxation Accountant
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 2, 2018

“Jonas Accounting Software”

OverallAwesome
ProsMulti User, able to handle large Corporation, expandable, great support, strong company with resources available to assist product users.
ConsLearning curve but well worth an accountants time, excellent support not a lot of negative to say except this sentence is way to long.
Reviewer Source 
Source: SoftwareAdvice
August 2, 2018
Patrice L.
VP Finance
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
April 27, 2018

“Integrated system for service & construction”

ProsAll in one system; all employees use the same system. Both service and install departments have specific functionalities
ConsAfter 6 years using Jonas, I can tell that if you have a recommendation on how to make Jonas better, the management team will listen to you.
Reviewer Source 
Source: SoftwareAdvice
April 27, 2018
Xiaoxia L.
Director Of Accounting
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
May 15, 2017

“Director of Accounting”

ProsOverall the products are pretty accurate in processing data and generate financial reports, most of data can be downloaded in Excel for us to analyze.
ConsThe system should not allow unbalanced JEs to be posted, in addition, it should make it easy to run reports by Dep. IDs
Source: SoftwareAdvice
May 15, 2017
Robert M.
IT Manager
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3.5/5
Customer Service
4.5/5
Features
3.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
April 15, 2015

“JONAS Enterprise a masterpiece in the Making”

ProsJonas is a great multi-faceted ERP. It covers all your accounting needs and takes risk in developing innovative solutions to our needs. There is a modern dispatch scheduler that allows you to manage your technicians, eMobile that allows techs to work paperless and provide immediate results. Among a few.
ConsI have no complaints. I would add though that when deploying new products that more release information should be included with standard procedures.
Recommendations to other buyersCome to Jonas with a clear mind. When looking to replace your current provider look at what the package offers that you currently have. Does Jonas have all the deal breakers included. Then evaluate all the advantages of their product. You will likely find that Jonas is the solution for you.
Source: SoftwareAdvice
April 15, 2015
Gary W.
Preident
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
May 16, 2017

“Jonas is easy to use and Jonas is spending the money to make it better and stay up with the times.”

ProsThat it has good Job Cost reporting features / E-Time Sheets / Direct Deposit / Work Orders that work very well. All modules work well.
ConsSometimes support takes a little to long. Some of the modules don't seem like they have been finished.
Source: SoftwareAdvice
May 16, 2017
Marie H.
Controller
Construction, Unspecified
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Likelihood to Recommend
1/10
Source: SoftwareAdvice
May 6, 2015

“Looked for Jonas as a solution. Only found problems.”

ProsAfter investing in this software and using it for six months in the construction industry, hoping it would provide a solution to integrating a full service project management, doc control and accounting system, our general contracting company had no choice but to return to Sage 100 Software. Jonas was horrible.
ConsJonas overpromised in their sales, and underdelivered to the point of negligence in both the product and the service. We paid for add on modules that were never installed or followed up on, the training was inadequate, and the support was horrible. Please do yourself a favor, if you are a general contractor looking for a solution as above, and do NOT consider Jonas. It was a very expensive mistake for our company, in terms of the issues that it caused us. I was never so glad to go back to an imperfect program as Sage 100. We cleaned up our files and worked with a consultant, and I am so happy with Sage now after our nightmare experience with Jonas.
Recommendations to other buyersHave an extensive list of questions for the sales team, and ask for a trial of the program before you buy it to see it work in real time. The interface looked like we were back in 1985, and the report formats and presentations looked as if they had been printed from a Dot Matrix. Their 'Datamart' Solution was supposed to fix this, but even after we purchased it, no one followed up on it with us, until we finally called and reminded them we had purchased it. We were told we couldn't train on it for a period of time after our intial 'Go Live', and were therefore stuck with awful, unprofessional and outdated reports to send to our clients for multi-million dollar projects. It was clumsy and non-intuitive, and what we were told in the sales process did not come to fruition in application and practice. It is smoke and mirrors. Please do your homework. Look elsewhere for your solutions.
Source: SoftwareAdvice
May 6, 2015
Robyn M.
Controller
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
4.5/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
March 16, 2015

“Jonas Review”

ProsGreat software for small to medium sized business - good value at this price.
ConsThe inventory control/counter sales module is a bit weak, and this is what we use the most. More options in the report generator would be great. Customization charges can be overly high with regards to changing standard forms (invoices, POs, etc.). There is a DIY program, but it is not very user-friendly.
Recommendations to other buyersJonas is very solid from an accounting point of view - a lot of controls in place with regards to sub-ledger/trial balance/GL balancing etc. There are also a lot of modules to choose from. Just be careful that you do not limit yourself in terms of what the software can do (your company will change over the years) or choose a product that is not well known or tested.
Source: SoftwareAdvice
March 16, 2015
Kathleen O.
Accountant
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5
Features
4.5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
March 16, 2015

“Comprehensive Program”

ProsThis program is easy to navigate and is very user-friendly. We have people with a variety of levels of accounting knowledge that use the program without issue. The ability to adapt the program to various enterprises has made this program a favorite with our Board.
ConsIt is difficult to have a "like least" facet of the program, as I like all aspects. The customer service is great, the program is adaptable to various industries, and has different modules to meet the needs of a growing company.
Recommendations to other buyersJonas is a fully integrated system that can be adapted to meet the needs of the business. At first glance, it appears to be tailored to the construction industry but has the capability to be adapted to other industries quite easily.
Source: SoftwareAdvice
March 16, 2015
Lili J.
Senior Accountant
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: SoftwareAdvice
August 6, 2019

“Reporting System”

OverallThis software still prety good for the small to a middle construction business
ProsUser-friendly, easy to learn, and database in excel that easy to export the data
ConsAllow the system to generate more type of reports.
Reviewer Source 
Source: SoftwareAdvice
August 6, 2019
Courtney P.
Payroll Lead - Field Time
Construction, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
3/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: SoftwareAdvice
May 16, 2019

“Jonas Review ”

OverallI use Jonas, Field Time and EBI, overall it has been a good experience.
ProsJonas is very user friendly and sleek looking.
ConsCons are the reporting. I do not like that layout of the reporting and the functionality of working in the reports.
Reviewer Source 
Source: SoftwareAdvice
May 16, 2019
Dan L.
Owner
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 24, 2018

“Just Make Sence”

ProsOnce the setup is complete, the product is very easy to use. I also like the constant updating of the product.
ConsThe interfacing with other products such as Accubid is difficult, as well as the setup is a bit complicated.
Reviewer Source 
Source: SoftwareAdvice
April 24, 2018
Paul H.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 24, 2017

“Complete ERP Solution”

OverallI am a consultant that works with utility contractors and construction companies. I have worked with many different type of companies with a range of different ERPs. This variety has put me in a unique position to comment on Jonas compared to others. Jonas fits the construction business very nicely. With solid fundamentals of an Enterprise ERP (accounting modules) it rounds out the system with powerful modules for construction companies (project management, job costing, job views/reporting, document management, job tracking/profit/expenses, etc.) The beauty of this system is that all the modules are fully integrated just as you would expect. I have been directly involved in implementing the document management system, Digio, and it saved my client thousands of dollars per month. Also, paying bills electronically (EFT) has reduced fraud along with all the postage and labor of sending out cheques. Because Jonas has been around for many years is has best practices built into every process. The downside of its maturity is that some of the old reports are not as pretty as the new ones. Another negative, is the complexity of the report generator. It is very powerful which makes it harder to learn. Probably the most important highlight of the Jonas organization is their support. After the sale you get more attention than before. Technical phone support is outstanding.
Source: Capterra
February 24, 2017
Luke V.
Business Optimization Manager
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019

“Best Integrated Software”

Pros- Very robust reporting, and easy to customize reports - Easy to use and easy for new employees to learn - Support is pretty quick at resolving any technical issues - Everything is integrated, accounting, scheduling, project management, time entry in the field - Jonas really understands the industry
ConsThey are always developing and releasing new modules. I'm always excited to see new modules being released. Currently waiting for geofencing to be added to Field Time.
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019
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Gonzalo P.
Accountant
Consumer Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 2, 2018

“Good Job Costing”

Overalloverall this is a solid enterprise software for construction companies
Prosit is a full enterprise system, it has a nice owner dashboard. the job costing is great and the report writer is also good.
Consthe accounting side is a bit weak, the balance sheet would get out of balance sometimes. the overall look of the software is a bit outdated.
Reviewer Source 
Source: Capterra
November 2, 2018
Mariann M.
Bookkeeper
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
2/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
March 5, 2018

“Challenging”

OverallOverall, the system once you know how to do the functions is fairly easy to use. If you don't know the system, the information is difficult to find, however, the customer support team is very helpful and timely to help.
ProsThere are many things you can do to track costs in this program. It is fairly easy to use once you know how to use it.
ConsYou can't leave very long descriptions, the help documents aren't very helpful to find how to do a specific function, you can't adjust things easily (you might need to do a couple things to fix one thing)
Reviewer Source 
Source: SoftwareAdvice
March 5, 2018
Anh D.
Unspecified
Used the software for: Unspecified
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Source: SoftwareAdvice
August 10, 2011

OverallOur company services the commercial and industrial fuel service industry. Our major customer is Shell, and we target other customers such as the local municipal governments and transit authorities. We are also involved in the construction of fuel dispensing systems, vehicle wash systems and hoists. We implemented Jonas about two and a half years ago, and have been very satisfied with its performance. We were using another system at the time, but the functionality of our previous system did not suit our needs for the construction or service side of our business. Jonas offered better functionality through the work order module to better handle our large volume of service calls. It also allowed us to better manage our costs in our construction department with better reporting tools. The implementation went well with some minor hiccups that were resolved quickly by the implementation team. I needed about 4-5 months to get up to speed with the software, from start to the day we began using Jonas exclusively. The training experience was very good, with the trainers arriving in our office for face-to-face training time. The #1 reason that I would recommend Jonas to other users is for its support staff. Jonas's technical support has been exceptional. They are quick to respond - when I was a new user and had to call them almost every day, I felt I was still a valued customer and not someone annoying them all the time.
Source: SoftwareAdvice
August 10, 2011
Katie P.
Civil Engineer
Design, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
July 26, 2018

“Jonas significantly helped organize our gym members and payment schedules!”

ProsWe use Jonas at our gym to organize our members and contact information. It is very quick and effective. Relatively easy to use once you learn the basics.
ConsThere are multiple routes to accomplish the same tasks, which can be confusing at times. Sometimes we have difficulty making changes to member accounts.
Reviewer Source 
Source: SoftwareAdvice
July 26, 2018
Tiziana D.
Director of Sales & Marketing
Construction, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019

“Sales”

ProsEasy to review all quotes and confirmed business for accounts. Easy to navigate through, searching for information is somewhat easy.
ConsDoes not have a CRM component, running reports at times difficult to remember how to search the criteria of what report you are trying to create. Some times it takes a few too many clicks and pages too get to the next step. Search button takes a while.
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019
Zhiwei C.
Project Engineer
Construction, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
July 3, 2018

“Good product and good value”

ProsAlways looking for integration in construction software, Jonas did well in that, And everything we did with all the modules flow smoothly.
ConsSome of the older version caused some problems, but the updates were quick and support is good and responsive.
Reviewer Source 
Source: SoftwareAdvice
July 3, 2018
Kristi O.
Controller
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
3/5
Features
1/5
Value for Money
2/5
Likelihood to Recommend
1/10
Source: SoftwareAdvice
May 8, 2017

“Clunky, Inefficient, Outdated”

ProsI have enjoyed working with the VP Business Development, hopefully he will be able to move us forward and enable us to give a better review in the future.
ConsMany of the screens are not linked for example I had to search an invoice but couldn't jump from that invoice to the Work Order associated with it, I had to go out of the A/R area and then into the Service Billing area. It takes a LONG time to run reports. One report that I need to run twice a month takes 3 hours. We have owned one module for 3 years and have not been able to implement it due to certain set-up items in our system but we have still been charged every year for this module and no one at Jonas has been concerned that we are not using it.
Source: SoftwareAdvice
May 8, 2017