# Pledge It Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pledge It the right Nonprofit solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250506/Pledge-It/reviews --- Pledge It 4.9 (99) [View alternatives](https://www.capterra.com/p/250506/Pledge-It/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pledge It Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The user engagement from a donor perspective as well as the ability for users to support in multiple ways for events.“ February 17, 2026 AW Andrew W RunnerSports, Self-employedUsed the software for: Less than 6 months. “The UI and navigating through the pages were at times confusing.“ September 6, 2025 JC Jennifer C Admin AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The donations are directly deposited into our Stripe account which helps with efficiency in getting donations to our organizations.“ January 30, 2026 DS Debra S Development, Fundraising, MarketingNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...)“ November 4, 2024 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We were able to increase fundraising from a few different events that we had run with other systems in the past.“ October 10, 2025 ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The cost out weighs the benefits and I will not use this again.“ February 17, 2026 KB Kristen B Deputy Executive DirectorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years. “Being able to track fundraising results across multiple locations was essential for our event, and Pledge It delivered seamlessly.“ April 23, 2025 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I don't love the fees that are charged to both us and the donor but do understand why they need to be in place.“ October 10, 2025 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Scott S. fundraising coordinator Sports Used the software for: 2+ years ### "MT football " October 7, 2025 5.0 Excellent experience, as usual. \[sensitive content hidden\] is our contact person, and she is excellent. She responds promptly and makes everything run smoothly. Pros We have been using Pledge It for many years now and it's our only fundraising method. It is so easy as \[sensitive content hidden\] sets everything up and our players follow the instructions. The ease at which the whole campaign runs is the best part. We wouldn't use any other fundraiser, and I have shared Pledge It with other organizations in and outside our school. Cons I really don't have any complaints, nor can I think of any real cons. We have used other fundraising platforms, and Pledge It is the best. Review Source LK Lauren K. Development Manager Non-Profit Organization Management Used the software for: 6-12 months ### "We love Pledge It!" November 26, 2024 5.0 Our experience with Pledge It has been nothing but great. Our agent, \[sensitive content hidden\], has been so incredibly helpful with setting up our page, getting us to understand the back end. We would highly recommend anyone wanting to switch to do it. We are so grateful we did! Pros I absolutely love the website's easy user interface and sleek look. All of our families have raved about how much easier it is to use than our last website. Cons We would love for Pledge It to have an Apple Pay option for donors and a way to connect to Facebook Fundraisers. Switched from [Donor Driven](https://www.capterra.com/p/179143/Donor-Engine/) The cost was the initial reason we were interested, but after speaking with \[sensitive content hidden\] and seeing the website, that's what made us definite in our decision to switch. Review Source ZM Zachary M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "pay per month, but also pay fees per transaction - cost outweighs benefits. " February 17, 2026 3.0 Customer service and function was great. Pricing is my only issue, and it’s unfortunate that the cost prices out smaller non profit organizations. It would be amazing to see different membership levels for different size organizations. My overall experience is reflected in my three star review. Pros The user engagement from a donor perspective as well as the ability for users to support in multiple ways for events. Cons The cost, $150 a month is already expensive, but to also charge fees on top of this per donation is insane. Stripe makes the transactions seamless into deposits, but I’m paying $150 a month to pledge it, fees per donation to pledge it, and fees through stripe as well. The cost out weighs the benefits and I will not use this again. Review Source DS Debra S. Development, Fundraising, Marketing Non-Profit Organization Management Used the software for: Less than 6 months ### "Pledge It saved the day!" November 4, 2024 5.0 Birdathon events have very specific requirements in a donation platform and not all peer-to-peer options allow you to do things like make a pledge per bird! Our old platform went out of business very close to our event and Pledge It helped get us up and running with a user-friendly and great looking site with less than 2 weeks notice! Pros Great customer support, easy to use, nice design/layout, and a great fit for birdathon events. Cons Supporters are not able to make a pledge per team, only to individual participants. Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...) Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing Pledge It The Blackbaud option that would have integrated with out donor database was very expensive and would not have allowed us to customize for a birdathon. It would be great if we could integrate with NXT in the future to save data entry time. Switched from [Blue Sky Booking](https://www.capterra.com/p/129439/Blue-Sky-Booking/) Blue Sky went out of business without notice right before our event. Review Source AV Alisha V. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Thumbs up for Pledge It" October 23, 2024 5.0 It’s been a good year. We had three successful campaigns, and I look forward to next year being even better. Working with \[sensitive content hidden\] has been great and he’s super responsive. Pros Customer service, easy to use and navigate, easy to support users Cons I don’t have anything, as it’s all just new learning Switched from [DSers](https://www.capterra.com/p/247947/DSers/) It was DS Connex but cannot find on list. They were retiring and wanted to move before we were pressured to change fast Review Source EG Ellen G. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Highly recommend the Pledgeit Platform" October 23, 2024 5.0 From start to finish, it was a smooth transition to get our events up and running and successful for clients to use! Pros Easy to learn! Our website looks professional and we received only positive feedback from our event supporters. Cons Happy to hear of some updates coming to enhance customer experiences. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Annual fee and costs per transaction. Also needed better support. Review Source GV Gina V. Chief Development Officer Individual & Family Services Used the software for: 1-2 years ### "Effective and easy to use fundraising tool! " August 12, 2024 5.0 Great! The website looks great, and is really easy to create. Our fundraisers had no issues creating their pages and starting their fundraising, and each campaign as been a success. Pros I love working with \[sensitive content hidden\] our Customer Success Manager. She's always available to help us use the platform so we can raise the most funds possible. She's created tutorials and videos for our fundraisers, and is responsive to feedback. She's been really hands on, and it's been so helpful to get started and learn the ropes. Cons I wish it could be more dynamic with visuals - adding photo slide shows, multiple photos of various sizes, etc. We also received feedback that our donors did not like the "tip model," and preferred covering regular platform fees. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Pledge It We liked not having a contract or additional fees on top of what our donors are paying - we have not paid to use Pledge It due to donors opting in to cover fees. Switched from [Bluesky](https://www.capterra.com/p/155743/Bluesky/) It was outdated and challenging for fundraisers to use Review Source BB Bruce B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great platform and a terrific team" March 5, 2025 5.0 Pros We used Pledge It to launch a "polar plunge" peer to peer fundraiser in Miami Beach, where the winter water temperatures are 78°! We raised more than $40,000 with no hassles and at a very low cost. Love it! I have been running peer to peer fundraisers on multiple platforms for more than 10 years - and this is simply the best I have found. I strongly recommend it to non-profits for its ease of use, reliability. and spectacular campaign and tech support. It is a great platform and a terrific team. Cons Honestly, I wish we started using it sooner. Review Source AW Andrew W. Runner Sports Used the software for: Less than 6 months ### "Run the Debt Off Review" September 6, 2025 5.0 Overall a very positive experience and would recommend it for other fundraisers. The support and guidance from the staff and the ease of use for the donors make this a valuable package. Pros I appreciated the support from the staff and their reliable/timely communication. They were professional and very accommodating for my fundraiser. Cons The UI and navigating through the pages were at times confusing. However, the staff was very helpful in guiding me through using the software. Review Source BL Brett L. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "2025 Play with a Purpose Raffle & Auction" March 11, 2025 5.0 Overall, it is a very good product and very user-friendly. Pros Pledge It is easy to use. Suzanne's support was very helpful in getting the event (campaign page) to look perfect. Cons The photo images (for the auction) are limited. When uploading photos sizing is difficult and phot quality sometimes gets blurred. Review Source JM Jessica M. Senior Development Associate Environmental Services Used the software for: 6-12 months ### "First Time User" June 14, 2024 5.0 Overall it was a great addition to our Birdathon campaign. Pros I loved how easy the platform was for setting up and allowing fundraisers to easily register and fundraise. Cons I didn't like the tipping model, I think it confused a lot of our fundraisers and it made accounting difficult for our controller. I just can't ask our donors to pay 5.9% platform/cc processing fee so it was really our only option. I understand Pledge-it needs to make it's money somehow, but I was hoping it wouldn't be so "in-your-face" while donors are trying to check out. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Neon CRM was difficult to navigate and for fundraisers to register. Review Source DH Dora H. President Non-Profit Organization Management Used the software for: 6-12 months ### "We loved using PledgeIt!" November 7, 2023 5.0 Great customer support! Still learning all the great features of the site as this was our first year using it. Pros Very easy to use from a laptop or mobile device. Easy to see stats and download needed information. Cons I wish it had a thermometer type measuring graphic incorporated into the main page to easily see where we are on our fundraising goal. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) None of the above, but had to pick one. We had EZ Events Solutions, but they retired from the business. Review Source JD Jarod D. Development Director Individual & Family Services Used the software for: 1-2 years ### "Birthday Dreams - Miles for Smiles 5K" December 13, 2023 5.0 A great experience. Working with \[sensitive content hidden\] is a breeze and he has been super helpful! Pros It is a very user friendly platform with excellent administrative capabilities. Cons Could have more options to allow for event branding/use of images. Reason for choosing Pledge It Cost and ease of use of the platform for our participants. Switched from [SWEET](https://www.capterra.com/p/159062/SWEET/) Blue Sky/Sweet had terrible customer service and the platform wasn't user friendly. Review Source KM Kevin M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Tried it, liked it" October 10, 2025 5.0 We were able to increase fundraising from a few different events that we had run with other systems in the past. Pros We appreciated the prompt support and simplicity to get the events set up as well as the simplicity for the donor to make donations and check their bids in our auction Cons I don't love the fees that are charged to both us and the donor but do understand why they need to be in place. Review Source GW Graylind W. Chapter Fundraising Committee Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Omicron Mu MCN 2025 Review" May 1, 2025 5.0 The experience was excellent. I would recommend to friends. Pros The ease of use and the support from the team Cons There is nothing that comes to mind at the moment. Review Source NA Nelly A. Engagement Manager Non-Profit Organization Management Used the software for: 2+ years ### "PledgeIt review " July 10, 2023 5.0 The platform helps us push towards our fundraising goals for the campaign and makes it easy with the various features externally and the admin features, on top of the staff support we received from the moment we created the page all the way through the end of the campaign. It truly felt like we were receiving the best customer support and their team was proactive with a lot of upgrades and tech issues. Pros The software is very user friendly and we've seen upgrades each year that have made our experience better with each campaign cycle. This year was by far the best, between upgrades for the participant experience, and for the admins on the back end (example copy emails, customized template blocks, etc.). Having Strava integrated with the platform is also a huge win for us, something that ended up becoming a game changer to have our participants track their miles rather than manual entry (for those that use the app already). Cons We use MailChimp for our campaign to send out very specific storytelling messages about our programming, mainly because MailChimp has a lot of tools and features to do this. Unfortunately the PledgeIt messaging system doesn't have these features, but we did use the messaging feature to help us target specific audiences, like $0 fundraisers, and send them short messages to encourage them to fundraise. Reason for choosing Pledge It I wasn't a part of the organization when this occurred. Review Source GH Ginni H. Business Development Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you Caitlyn!" July 15, 2024 5.0 It was a ride. Complicated but PledgeIt made it easier! Pros Management was helpful. Nice for campaigns! Cons Lack of personalization for our organization in messaging. Reason for choosing Pledge It Wasn't a part of that decision. Review Source MM Marni M. Buddy Walk Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Product! " May 13, 2023 5.0 As a non-professional fundraiser, I found the experience of the Customer Service Specialist to be so helpful. Our own agency website does not have 1/100th the capabilities that Pledge It offers. Overall, the experience has been excellent. Pros The functionality of this product is what impressed me the most. Overall, the user experience is excellence. The customer service is absolutely fantastic. I can't impress upon potential customers the value and of the campaign director's ability to interact directly with the creative and admin side of Pledge It. Our direct support is a woman named \[sensitive content hidden\] who has spent hours helping us and seems to know as much if not more than we know about our own fundraising. I would not hestitate to recommend this product to any NFP! I absolutely love the interface and the data exports. Super user friendly! Super supportive. 10/10! Cons Any issue we have had with the user experience has been addressed free of charge and hastily by Pledge It. Review Source AP Andrea P. Business Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent P2P option for fundraising" September 15, 2023 5.0 Using Pledgeit for our fundraiser was by far the pleasantest experience I've had with a P2P platform. The people behind it are very responsive and seem both willing and eager to make improvements based on the experience of their users. I think its quite promising. Pros This platform was really easy to set up for our fundraiser and had all the management features that are critical for our annual P2P fundraiser. The fundraisers themselves had nothing but good things to say about it. Cons I would have liked to have more datapoints available on the dashboard. However, there would have been different ways to set up our fundraiser that would address that issue. Reason for choosing Pledge It They have a great sales team. :) Honestly, I was quite happy with the level of follow up and concern with any issues and they seem very keen on making improvements based on user recommendations. That's very valuable! Review Source TG Teal G. Executive Director Sports Used the software for: 6-12 months ### "Golf - A- Thon Review" October 20, 2022 5.0 \[SENSITIVE CONTENT\] was fantastic and helpful and we were able to roll out this fundraiser with little manpower and surpass our goals! I will use Pledge it for every Golf-A-Thon going forward. Thank you for this amazing platform! Pros This software was easy to use and the support team was AMAZING and responsive to any question and customization I requested. Cons The fact that one parent could not sign up both of their kids with one email account and the fact that I could not set up the entire fundraiser as the Administrator of the event. I would like to have access to add in all of the holes played on the back side of the site and set up the initial invites to all of the team captains and players on each team. Reason for choosing Pledge It Kevin was very informative and gave me a great tour of the product and it seemed very user friendly and it was! Review Source MS Moriah S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Fan of PledgeIT" September 6, 2023 5.0 PledgeIT meets our needs for peer-to-peer fundraising as well as event registration. We have used the platform for all of our events this year and found it to be an improvement! However, PledgeIT's customer service is perhaps their best quality with timely responses and a desire for feedback. Pros The platform is clean, simple, and user friendly! Cons There was not a lot of room for us to customize registration forms on the backend. Switched from [FundEasy](https://www.capterra.com/p/246205/FundEasy/) Cost Review Source LH Lara H. Executive Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Thrilled with our PledgeIt Experience!" March 20, 2023 5.0 We needed a very specific platform that was extremely customizable. PledgeIt not only did everything we needed it to do but it did it better than our previous platform. We also can't say enough good things about \[sensitive content hidden\] and the PledgeIt staff. They were so calm, answered every question, showed incredible patience with us, and made sure we knew they were there to help whenever we needed them. Pros Very customizable, easy to use, well thought out features. Easy to manage our event on the backside of the site. The PledgeIt team was amazing, especially \[sensitive content hidden\]! Cons We wish you had a Canadian version. :-) Review Source KH Kristina H. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent customer service and interface - highly recommend" January 3, 2024 5.0 Really excellent - very professional - I highly recommend! Pros I signed up my nonprofit to do a fundraising campaign and it was a huge success because the portal and interface were easy to use. Also having an awesome customer service rep that was available to me made any questions or concerns never a problem. Cons At first there wasn't a lot of flexibility on making the page formatted the way I wanted but they have improved that. Also having the ability to post videos right on the page would be an excellent improvement. Reason for choosing Pledge It Seemed the most professional and the customer service and my rep was very responsive. I liked the look feel and the whole system. Review Source LP Lauren P. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "Miles x Money = Big Impact" June 14, 2023 5.0 Pros Our community was able to easily join, create teams, donate, get pledges, etc. Cons Sync to strava wasn't working for some people, some people wanted to be able to message their potential donors again from the platform, Would be cool to sync time based activities in Strava to equivalent miles in Pledge it. So that everyone could use strava for all activities. Review Source RK Rebecca K. Event Director Non-Profit Organization Management Used the software for: 6-12 months ### "This is the fundraising and fitness site that made the difference. Fantastic platform! " July 21, 2022 5.0 Looking for a pledge style fundraising platform that combines raising money and also "moving miles"/ Pros So many great things about Pledge It - it's ease, UI experience, the team behind the product. Truly I feel so fortunate to have found them. ABSOLUTELY talk to them and ask for a demo. Cons No cons - they are working on add on features and are willing to take feedback on evolving the platform. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.