# Pledge It Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pledge It the right Nonprofit solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/250506/Pledge-It/reviews

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Pledge It

4.9 (98)

[View alternatives](https://www.capterra.com/p/250506/Pledge-It/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Pledge It

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

ZM

Zachary M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“The user engagement from a donor perspective as well as the ability for users to support in multiple ways for events.“

February 17, 2026

AW

Andrew W

RunnerSports, Self-employedUsed the software for: Less than 6 months.

“The UI and navigating through the pages were at times confusing.“

September 6, 2025

JC

Jennifer C

Admin AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“The donations are directly deposited into our Stripe account which helps with efficiency in getting donations to our organizations.“

January 30, 2026

DS

Debra S

Development, Fundraising, MarketingNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...)“

November 4, 2024

KM

Kevin M

Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“We were able to increase fundraising from a few different events that we had run with other systems in the past.“

October 10, 2025

ZM

Zachary M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“The cost out weighs the benefits and I will not use this again.“

February 17, 2026

KB

Kristen B

Deputy Executive DirectorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Being able to track fundraising results across multiple locations was essential for our event, and Pledge It delivered seamlessly.“

April 23, 2025

KM

Kevin M

Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“I don't love the fees that are charged to both us and the donor but do understand why they need to be in place.“

October 10, 2025

## Showing most helpful reviews

Showing 1-25 of 98 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HF

Hannah F.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "User-Friendly Platform With Strong Fundraising Tools"

November 24, 2025

5.0

Overall, my experience with Pledge It has been very positive. The platform is user-friendly, engaging for supporters, and helpful for managing our campaigns.

Pros

I appreciated how intuitive the Pledge It platform was for both staff and supporters. It made managing campaigns straightforward and created a seamless experience for donors.

Cons

The only challenge so far has been getting fully comfortable with the reporting features, since we’re still learning our way around that area.

Review Source

AV

Alisha V.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Thumbs up for Pledge It"

October 23, 2024

5.0

It’s been a good year. We had three successful campaigns, and I look forward to next year being even better. Working with \[sensitive content hidden\] has been great and he’s super responsive.

Pros

Customer service, easy to use and navigate, easy to support users

Cons

I don’t have anything, as it’s all just new learning

Switched from

[DSers](https://www.capterra.com/p/247947/DSers/)

It was DS Connex but cannot find on list. They were retiring and wanted to move before we were pressured to change fast

Review Source

CE

Claudia E.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Product! "

November 4, 2022

5.0

Pros

I liked that this was user friendly and easy to set-up. The reporting was very straight forward and collected all the information that was needed. I also loved that those who created a pledge knew when they were going to be billed. The reminder emails were also great for the golfers reminding them to close their page.

Cons

I wish there were other processors besides Stripe.

Review Source

EG

Ellen G.  
Development Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Highly recommend the Pledgeit Platform"

October 23, 2024

5.0

From start to finish, it was a smooth transition to get our events up and running and successful for clients to use!

Pros

Easy to learn! Our website looks professional and we received only positive feedback from our event supporters.

Cons

Happy to hear of some updates coming to enhance customer experiences.

Switched from

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Annual fee and costs per transaction. Also needed better support.

Review Source

AK

Amy K.  
director special events  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent product"

September 30, 2025

5.0

We use it for our participants to receive donations from friends and family. It has been a great product with excellent customer care and easy to use for all

Pros

easy to use and understand. Staff is excellent with customer care. Every time i has a question my call was returned promptly

Cons

nothing comes to mind, nothing comes to mind, nothing comes to mind, why do i have to type 100 characters.

Review Source

SS

Scott S.  
fundraising coordinator  
Sports  
Used the software for: 2+ years

### "MT football "

October 7, 2025

5.0

Excellent experience, as usual. \[sensitive content hidden\] is our contact person, and she is excellent. She responds promptly and makes everything run smoothly.

Pros

We have been using Pledge It for many years now and it's our only fundraising method. It is so easy as \[sensitive content hidden\] sets everything up and our players follow the instructions. The ease at which the whole campaign runs is the best part. We wouldn't use any other fundraiser, and I have shared Pledge It with other organizations in and outside our school.

Cons

I really don't have any complaints, nor can I think of any real cons. We have used other fundraising platforms, and Pledge It is the best.

Review Source

BB

Bruce B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great platform and a terrific team"

March 5, 2025

5.0

Pros

We used Pledge It to launch a "polar plunge" peer to peer fundraiser in Miami Beach, where the winter water temperatures are 78°! We raised more than $40,000 with no hassles and at a very low cost. Love it! I have been running peer to peer fundraisers on multiple platforms for more than 10 years - and this is simply the best I have found. I strongly recommend it to non-profits for its ease of use, reliability. and spectacular campaign and tech support. It is a great platform and a terrific team.

Cons

Honestly, I wish we started using it sooner.

Review Source

BL

Brett L.  
Development Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "2025 Play with a Purpose Raffle & Auction"

March 11, 2025

5.0

Overall, it is a very good product and very user-friendly.

Pros

Pledge It is easy to use. Suzanne's support was very helpful in getting the event (campaign page) to look perfect.

Cons

The photo images (for the auction) are limited. When uploading photos sizing is difficult and phot quality sometimes gets blurred.

Review Source

AW

Andrew W.  
Runner  
Sports  
Used the software for: Less than 6 months

### "Run the Debt Off Review"

September 6, 2025

5.0

Overall a very positive experience and would recommend it for other fundraisers. The support and guidance from the staff and the ease of use for the donors make this a valuable package.

Pros

I appreciated the support from the staff and their reliable/timely communication. They were professional and very accommodating for my fundraiser.

Cons

The UI and navigating through the pages were at times confusing. However, the staff was very helpful in guiding me through using the software.

Review Source

MM

Mike M.  
Competitive Activities Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Frist Tee Pledge It "

March 11, 2025

5.0

Very satisfied with the overall product and service

Pros

I really enjoy the customer service we receive.

Cons

Maybe the cost of the service to the members is a bit high?

Review Source

JM

Julie M.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great platform"

September 15, 2023

5.0

Very great!

Pros

Pledge It is a great platform that is user friendly for nonprofits and donors to use. We switched from another platform that limited our abilities to customize our fundraising page. All peer-to-peer fundraisers shared they had no problems with creating their page or sharing it with their friends. The support team walked me through creating the page, new updates, and answered the 100 questions I had with a smile. Thanks Pledge It for making the busy event seasons less stressful!

Cons

Nothing at the moment. Pledge It does a great job at rolling out new features every few months. Thanks for doing that!

Switched from

[JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/)

Limited access for what we could do/design on the page. The layout was one long scrolling page. There was no option for to create pages/tabs within the campaign.

Review Source

JP

Joe P.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Perfect for Our 100 Hole Marathon Event"

June 4, 2024

5.0

Pros

Pledge It is perfectly set up for Orange Effect Foundation to run their 100 Holes of Golf Marathon. We raised more this year than ever before, and much of that was do to the platform's ease of use.

Cons

The software did exactly what we needed it to do.

Switched from

[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)

Pledge It was set up specifically for the 100 holes event.

Review Source

DB

Danae B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Race with Pledge"

November 16, 2023

5.0

Pledge It has been a great success, it's user-friendly for both the administrative and user side.

Pros

Pledge It was a very comprehensive platform that allowed our virtual Race for Research fundraiser to engage our community with an easy, clean user interface.

Cons

There were a lot of layers to figure out to make sure everything was completed. It was easy to work through, but there were essentially two separate parts within the dashboard which made it a tiny bit confusing. Also, there was no easy way to handle family or team package sales.

Switched from

[RunSignup](https://www.capterra.com/p/228577/RunSignup/)

Run Sign Up had even more layers to work through. It was missing a lot of features and didn't do a great job of pulling the community in and engaging them. PledgeIt works well to pull participants in and keep the race vibes going - even virtually!

Review Source

DH

Dora H.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "We loved using PledgeIt!"

November 7, 2023

5.0

Great customer support! Still learning all the great features of the site as this was our first year using it.

Pros

Very easy to use from a laptop or mobile device. Easy to see stats and download needed information.

Cons

I wish it had a thermometer type measuring graphic incorporated into the main page to easily see where we are on our fundraising goal.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

None of the above, but had to pick one. We had EZ Events Solutions, but they retired from the business.

Review Source

DG

Dominique G.  
Director of Events  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Highly Recommend Pledge It "

November 21, 2023

5.0

Pros

Super easy to use and the Pledge It support team is wonderful to work with!

Cons

I do not have any cons with the Pledge It platform.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

The cost of Pledge It was significantly less than the other platform

Review Source

DG

David G.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to Use For Events of All Types"

March 7, 2025

5.0

Pros

Great product, great support. Love the ease of use and new feature, including the raffle ticket option.

Cons

The product is very easy to use and don't find any cons with the product.

Review Source

KB

Kim B.  
Director of Events and Business Development  
Sports  
Used the software for: 1-2 years

### "We love Pledge It "

September 16, 2024

5.0

Our overall experience using Pledge It over the last few year has been great ! Easy to use and build out events.

Pros

Pledge -It is a great fundraising platform for all charity events. They are always adding great new features. The customer service we receive from \[sensitive content hidden\] and the Pledge It team is fantastic. Always there to support and help our organization.

Cons

There are no negatives about Pledge-It that I can list. If there is something I do not understand the support team is right there to assist always and recommend ways to enhance fundraising!

Review Source

TL

Tom L.  
Special Events Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Results and Customer Service with Pledge It!"

June 11, 2024

5.0

We are very happy to have made the switch to Pledge It this year. There is no shortage of choices when it comes to registration platforms but Pledge It works to make the transition as easy as possible.

Pros

Their customer service is exceptional. All of my questions were answered quickly during the initial setup phase and then throughout the following months during registration and fundraising.

Cons

Does any system do exactly what you need it to do in exactly the way you want? No, but the team at Pledge It listens to our concerns and strives to make the platform work in the best way possible for us.

Review Source

DT

DJ T.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Pledge It was instrumental in helping us raise over $300K in grassroots fundraising!"

April 5, 2024

5.0

10/10 Stars. Hands down the most critical component of our fundraising outside our donors themselves.

Pros

Pledge It offers a unique "performance/outcome based" fundraising model that facilitates engagement between your cause, fundraising participants, and donors in a comprehensive platform. It's far beyond the typical donor/payment website. Pledge It is a game changer. And \[sensitive content hidden\] is the best support resource we could have asked for. :)

Cons

Honestly I can't think of anything. The Pledge It team has been introducing new capabilities and features we would never have looked for in a fundraising platform and it's amazing.

Review Source

TC

Tina C.  
Medical Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Perfect platform for our 5K inaugural event"

November 11, 2022

5.0

Excellent product and customer service.

Pros

The most important feature was the drop down feature where race participants could choose from over 1300 schools to support with their donations. This was the critical piece that made the event successful. The ability to find their tiny rural school in Jamaica is what mobilized people to start donating online and it became a friendly competition between schools and their alums. The leaderboard was another feature that donors enjoyed and fueled the competition even more.

Cons

The inability to register more than one race participant under one email address.

Review Source

Response from Pledge It

November 15, 2022

Thanks so much for your review and feedback, Tina! We're so glad you found success with Pledge It. We'll certainly share your feedback with the product team. In the meantime, we did want to let you know that, while a different email address is required per participant, registering multiple participants at the same time for peer-to-peer ticketed events like yours is now available. We're happy to share more about this new feature when you have some time to discuss.

TM

Tina M.  
Board of Directors  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Pledgeit made all the difference! "

April 3, 2023

5.0

Pros

Pledgeit made all the difference in the world for our campaign! We stood up our site a little over a week prior to our event and still managed to raise over $20,000! I have no doubt that without Pledgeit, we wouldn’t have come even close to that amount without having to cold call.

Cons

Nothing we loved it all! It gave us all we needed.

Review Source

MS

Moriah S.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fan of PledgeIT"

September 6, 2023

5.0

PledgeIT meets our needs for peer-to-peer fundraising as well as event registration. We have used the platform for all of our events this year and found it to be an improvement! However, PledgeIT's customer service is perhaps their best quality with timely responses and a desire for feedback.

Pros

The platform is clean, simple, and user friendly!

Cons

There was not a lot of room for us to customize registration forms on the backend.

Switched from

[FundEasy](https://www.capterra.com/p/246205/FundEasy/)

Cost

Review Source

LH

Lara H.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Thrilled with our PledgeIt Experience!"

March 20, 2023

5.0

We needed a very specific platform that was extremely customizable. PledgeIt not only did everything we needed it to do but it did it better than our previous platform. We also can't say enough good things about \[sensitive content hidden\] and the PledgeIt staff. They were so calm, answered every question, showed incredible patience with us, and made sure we knew they were there to help whenever we needed them.

Pros

Very customizable, easy to use, well thought out features. Easy to manage our event on the backside of the site. The PledgeIt team was amazing, especially \[sensitive content hidden\]!

Cons

We wish you had a Canadian version. :-)

Review Source

KH

Kristina H.  
Founder  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent customer service and interface - highly recommend"

January 3, 2024

5.0

Really excellent - very professional - I highly recommend!

Pros

I signed up my nonprofit to do a fundraising campaign and it was a huge success because the portal and interface were easy to use. Also having an awesome customer service rep that was available to me made any questions or concerns never a problem.

Cons

At first there wasn't a lot of flexibility on making the page formatted the way I wanted but they have improved that. Also having the ability to post videos right on the page would be an excellent improvement.

Reason for choosing Pledge It

Seemed the most professional and the customer service and my rep was very responsive. I liked the look feel and the whole system.

Review Source

KN

Kathy N.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Platform for Nonprofit"

June 5, 2022

5.0

Pledge It is a great platform for first-time fundraisers, and for future fundraising now that we are more familiar with the features and tools. Most importantly, Pledge It has no fees which makes it even more valuable for nonprofit organizations. On a personal level, working with \[SENSITIVE CONTENT\] was truly wonderful and fun! He offered so many great ideas and his "office" door was always open for questions and help. Looking forward to working with Pledge It on our next fundraising event.

Pros

Ease of use. Ability to create different layouts, categories, offers a more personal site for the user. Reminder features, email templates for donation, welcome, thank you, etc.

Cons

Would have to go to each fundraiser's page to remove "featured" activities, instead of on the "featured" layout. No photo attachment when emailing groups. Cannot email to an individual fundraiser or donator.

Review Source

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