--- title: "Health Recovery Solutions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Health Recovery Solutions Software - reviews, pricing plans, popular comparisons to other Remote Patient Monitoring products and more." source_url: "https://www.capterra.com/p/250508/Health-Recovery-Solutions/" page_type: "product" language: "en" --- # Health Recovery Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Health Recovery Solutions ## What is Health Recovery Solutions? The Health Recovery Solutions platform helps care teams within healthcare organizations reduce readmissions, improve patient outcomes & satisfaction, and decrease staffing burden through remote patient monitoring and telehealth. HRS' user-friendly platform supports 90+ conditions with biometric monitoring, virtual visits, symptom screening, & medication management tools. To support clinicians, HRS offers advanced EMR integrations, clinical and reimbursement expertise, & 24/7 technical support. ## What is Health Recovery Solutions used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 81% Neutral 19% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Health Recovery Solutions?[Manage this product listing](https://www.g2.com/products/patientconnect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Health Recovery Solutions 4.3 (21) VS. [4.8 (6)](https://www.capterra.com/p/208708/HealthArc/#reviews) Starting Price Contact vendor Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (21) Ease Of Use 4.8 (7) Value For Money 4.6 (16) Value For Money 5.0 (7) Customer Service 4.6 (19) Customer Service 5.0 (7) ## Health Recovery Solutions alternatives Highest Rated [MovementRX](https://www.capterra.com/p/10033374/MovementRX/) [4.9 (7)](https://www.capterra.com/p/10033374/MovementRX/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10033374/MovementRX/) [HUMHEALTH](https://www.capterra.com/p/166720/Humhealth/) [4.8 (33)](https://www.capterra.com/p/166720/Humhealth/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166720/Humhealth/) [Luma Health](https://www.capterra.com/p/176533/lumahealth/) [4.6 (83)](https://www.capterra.com/p/176533/lumahealth/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176533/lumahealth/) [RED medical](https://www.capterra.com/p/205808/RED-medical/) [3.5 (4)](https://www.capterra.com/p/205808/RED-medical/#reviews) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205808/RED-medical/) [View all alternatives](https://www.capterra.com/p/250508/Health-Recovery-Solutions/alternatives/) ## FAQs about Health Recovery Solutions Overview ### Which roles and teams benefit most from Health Recovery Solutions? Health Recovery Solutions is most used by clinical care teams, care management leaders, and operations and IT staff supporting remote patient monitoring and telehealth programs. Nurses, coordinators, and physicians use it to track patients and improve engagement, while directors, administrators, and technical teams manage workflows, implementation, reporting, and program performance. Answer based on 21 reviews Overview ### What company size and industries is Health Recovery Solutions built for? Health Recovery Solutions is designed for hospitals and health systems, with 57% of reviewers from small businesses and 62% from Hospital & Health Care. It also serves home health, hospice, palliative care, and physician practices, with additional use in Health, Wellness and Fitness and Medical Practice, primarily for remote patient monitoring. Answer based on 21 reviews Features and Usability ### What are the key features of Health Recovery Solutions? Health Recovery Solutions offers patient portal and client portal access, appointment scheduling, secure login, and secure data storage for medical records. It includes real-time monitoring, alerts/notifications, monitoring device integration, and progress tracking, plus virtual visits, two-way audio & video, workflow management, reporting/analytics, and HIPAA compliant communication. Integrations ### Which third-party tools and platforms does Health Recovery Solutions integrate with? Health Recovery Solutions integrates with MatrixCare Home Health & Hospice, Homecare Homebase, and Netsmart Helper. Its integration set centers on home health and hospice charting systems, with MatrixCare Home Health & Hospice confirmed by reviewer mentions and the other platforms listed in the official catalog. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Health Recovery Solutions offer? Health Recovery Solutions provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, and documentation offers written reference material for self-paced review and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does Health Recovery Solutions offer? Health Recovery Solutions provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. Reviewers describe customer service as responsive and helpful, with strong support during training and integration. Some users note very fast response times, though one concern mentions limited direct access to development and reporting teams. Answer based on 3 reviews ## Features AI summary Based on 77 Remote Patient Monitoring reviews Capterra data shows that buyers of remote patient monitoring rank the following features as their top priorities: - **Patient Engagement** (**58%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**50%**) - **Patient Portal** (**64%**) Health Recovery Solutions supports all three features that reviewers value most: **Patient Engagement**, **HIPAA Compliant**, and **Patient Portal**. Together, these capabilities help providers keep patients connected to care, protect sensitive health information, and give patients easy access to their records and communication tools, allowing teams to monitor progress more effectively and support better care coordination. Patient Engagement 4.1 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. HIPAA Compliant 4.9 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Data Import/Export 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Import and export data to and from software applications Monitoring Device Integration 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. Patient Questionnaires 4.3 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Dashboard 4.3 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Health Recovery Solutions 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - One-to-One Messaging: Send personal messages to clients or attendees - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Login: At least a username and password is required to access the system - Softphone: Use your computer as a phone device to make calls over the internet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (21) 4.2 Based on 21 reviews ## Pricing Value for money 4.6 (16) ### Starting price Free trial not available Value for money 4.6 (16) 4.6 Based on 16 reviews ## Integrations [ MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[ Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/)[ Netsmart Helper](https://www.capterra.com/p/134608/Helper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (19) 4.6 Based on 19 reviews ## User reviews Overall rating 4.3 Based on 21 reviews Filter by rating 5(11) 4(6) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent EL Ellia L. RN Hospital & Health Care ### "my understanding of this system." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 12, 2023 Monitoring patient, calling if problems may decreasing in some in home visits. Pros Daily alert when patient does not enter their informatlion. Cons was hard to retrieve a complied list of vital signs. Getting the progress to allow me to open up for more than 1 day at a time. it just keeps spinning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shelly M. Administrator Hospital & Health Care ### "Provides excellent customer support!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 4, 2023 Pros Customer support from initial contact through training and integration was top-notch. The sales team worked with us to find a plan that fit our budget. The training team were responsive and available when ever we needed them. Integration was taylored to our current staffing situations and was not rushed at all! Cons Intial role out training for staff was overwhelming to them. As the first introduction it was too high level and caused the staff some anxiety. Alternatives considered [Medbridge](https://www.capterra.com/p/252736/MedBridge-Learning-Management-System/) Reasons for choosing Health Recovery Solutions The attention, availability and willingness of the initial sales team to work with us to cost wise as well as results and information provided on success of others using the product in regards to decreasing hospitalization and ED visit rates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mo A. Surgical Oncologist Medical Practice ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2022 Pros Easy to use, efficient, and helped my productivity And help me choose between different products. Cons Lack of integration with Epic. Gives too many options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tera H. Director of CCM and TH Hospital & Health Care ### "HRS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2022 It has been a great relationship and helped our patients. Pros This software is top of the line and has all the bells and whistles while keep it easy for our elderly demographic to understand. Cons I dont have cons the software and the customer service is amazing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Amy H. Director of Care Transformation Hospital & Health Care ### "Concordia Telehealth" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2022 We are overall very pleased with HRS. The equipment readings are reliable and easy for the patients to use. The video is clear and providers are pleased with its clarity. Pros The video visit feature is very clear and easy to distribute links to others. Cons The warehouse and delivery process is very unorganized. We receive no notices for kits that are delivered / returned or receive notices that equipment is missing when it has been returned to the warehouse and redistributed to another patient. We are looking forward to the integration of the order/delivery site and the HRS ClinicianConnect site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Scott N. IT Specialist Health, Wellness and Fitness ### "HRS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2022 Pros Easy to use. The set up process is quite simple Cons some devices tend to stop working. It works on an Android operating system and there are times the stop working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Mabelin C. Billing Care Coordinator Medical Devices ### "Easy, Detailed and useful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2022 Pros how easy it is to use for employee and patient Cons there are no concerns at the moment. none. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Victor S. NCM Medical Practice ### "HRS Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 27, 2022 Pros The dash board. The customer service provided by \[SENSITIVE CONTENT\] Cons iPhone application for communicatIng and monitoring patients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Ashly C. LPN Hospital & Health Care ### "Homecare review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2022 Pros Easy to teach care coordination HRS function, set up and d/c. Cons Scale does not always register weight on patients that can for stand for long and unsteady. Older clients with larger arms have difficulty obtaining accurate BP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Giyae L. EVP Operations Hospital & Health Care ### "Good product, great service. Overall the best available" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 27, 2022 Overall experience is a 4.5 out of 5. The Client relations and customer service is top notch. The response time for most all issues has been not only impressive but incomparable to any other software provider. The issue we experience is the lack of a voice with the development team and reporting department. Pros HRS software allows you to perform remote patient monitoring for multiple use cases. Cons Reporting and data analytics is HORRIBLE and worse than most of the other top players in the field. It makes no sense why a report cannot be created or analytics cannot be obtained if there is data in a field. Worse, there is no forum for clients to place requests for features. The video calling feature is promoted by Sales but then discouraged during Implementation. The incoming calls feature is not usable and needs to have a high priority in being fixed. More importantly, if your Implementation team tells the client to not use it, it shouldn't be advertised by the Sales team. Alternatives considered [TouchPoint](https://www.capterra.com/p/94410/TouchPoint/) Reasons for choosing Health Recovery Solutions Relations with Business development and comparable feature functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/250508/Health-Recovery-Solutions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.