# Health Recovery Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Health Recovery Solutions Software - reviews, pricing plans, popular comparisons to other Remote Patient Monitoring products and more.

Source: https://www.capterra.com/p/250508/Health-Recovery-Solutions/pricing

---

# 

 Health Recovery Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Health Recovery Solutions

## What is Health Recovery Solutions?

The Health Recovery Solutions platform helps care teams within healthcare organizations reduce readmissions, improve patient outcomes & satisfaction, and decrease staffing burden through remote patient monitoring and telehealth. HRS' user-friendly platform supports 90+ conditions with biometric monitoring, virtual visits, symptom screening, & medication management tools. To support clinicians, HRS offers advanced EMR integrations, clinical and reimbursement expertise, & 24/7 technical support.

## What is Health Recovery Solutions used for?

[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

81%

Neutral

19%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Health Recovery Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.healthrecoverysolutions.com/&name=Health Recovery Solutions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Health Recovery Solutions

4.3 (21)

VS.

[4.9 (33)](https://www.capterra.com/p/180925/Coviu/reviews/)

Starting Price

Contact vendor

Starting Price

$54

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (21)

Ease Of Use

4.9 (1,224)

Value For Money

4.6 (16)

Value For Money

4.8 (970)

Customer Service

4.6 (19)

Customer Service

4.9 (711)

## Health Recovery Solutions alternatives

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

[3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/250508/Health-Recovery-Solutions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.9 (16)

56.25% of 16 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Engagement

4.1 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Allows medical providers to engage patients in a variety of ways to ensure their health.

Data Import/Export

4.4 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Patient Questionnaires

4.3 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Monitoring Device Integration

4.5 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Dashboard

4.3 (12)

41.67% of 12 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Health Recovery Solutions 47 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Receive and/or send email notifications for urgent updates, requests, or other information

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Ability to chat online in real time

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Manage and support multiple languages

Manage and support multiple locations

Send personal messages to clients or attendees

Allows medical providers to engage patients in a variety of ways to ensure their health.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Reporting on how each user, task or process has advanced since its initiation

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

At least a username and password is required to access the system

Use your computer as a phone device to make calls over the internet

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Supports various video file formats

Allows medical providers to monitor and visit their patients virtually.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (21)

4.2

Based on 21 reviews

## Pricing

Value for money

4.6 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Integrations

[

MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[

Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/)[

Netsmart Helper](https://www.capterra.com/p/134608/Helper/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (19)

4.6

Based on 19 reviews

## User reviews

Overall rating

4.3

Based on 21 reviews

Filter by rating

5(11)

4(6)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EL

Ellia L.

RN

Hospital & Health Care

### "my understanding of this system."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 12, 2023

Monitoring patient, calling if problems may decreasing in some in home visits.

Pros

Daily alert when patient does not enter their informatlion.

Cons

was hard to retrieve a complied list of vital signs. Getting the progress to allow me to open up for more than 1 day at a time. it just keeps spinning.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Shelly M.

Administrator

Hospital & Health Care

### "Provides excellent customer support!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 4, 2023

Pros

Customer support from initial contact through training and integration was top-notch. The sales team worked with us to find a plan that fit our budget. The training team were responsive and available when ever we needed them. Integration was taylored to our current staffing situations and was not rushed at all!

Cons

Intial role out training for staff was overwhelming to them. As the first introduction it was too high level and caused the staff some anxiety.

Alternatives considered

[MedBridge](https://www.capterra.com/p/252736/MedBridge-Learning-Management-System/)

Reasons for choosing Health Recovery Solutions

The attention, availability and willingness of the initial sales team to work with us to cost wise as well as results and information provided on success of others using the product in regards to decreasing hospitalization and ED visit rates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mo A.

Surgical Oncologist

Medical Practice

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2022

Pros

Easy to use, efficient, and helped my productivity And help me choose between different products.

Cons

Lack of integration with Epic. Gives too many options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tera H.

Director of CCM and TH

Hospital & Health Care

### "HRS review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2022

It has been a great relationship and helped our patients.

Pros

This software is top of the line and has all the bells and whistles while keep it easy for our elderly demographic to understand.

Cons

I dont have cons the software and the customer service is amazing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Amy H.

Director of Care Transformation

Hospital & Health Care

### "Concordia Telehealth"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 21, 2022

We are overall very pleased with HRS. The equipment readings are reliable and easy for the patients to use. The video is clear and providers are pleased with its clarity.

Pros

The video visit feature is very clear and easy to distribute links to others.

Cons

The warehouse and delivery process is very unorganized. We receive no notices for kits that are delivered / returned or receive notices that equipment is missing when it has been returned to the warehouse and redistributed to another patient. We are looking forward to the integration of the order/delivery site and the HRS ClinicianConnect site.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Scott N.

IT Specialist

Health, Wellness and Fitness

### "HRS review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2022

Pros

Easy to use. The set up process is quite simple

Cons

some devices tend to stop working. It works on an Android operating system and there are times the stop working.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Mabelin C.

Billing Care Coordinator

Medical Devices

### "Easy, Detailed and useful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2022

Pros

how easy it is to use for employee and patient

Cons

there are no concerns at the moment. none.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Victor S.

NCM

Medical Practice

### "HRS Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

May 27, 2022

Pros

The dash board. The customer service provided by \[SENSITIVE CONTENT\]

Cons

iPhone application for communicatIng and monitoring patients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Ashly C.

LPN

Hospital & Health Care

### "Homecare review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 27, 2022

Pros

Easy to teach care coordination HRS function, set up and d/c.

Cons

Scale does not always register weight on patients that can for stand for long and unsteady. Older clients with larger arms have difficulty obtaining accurate BP

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Giyae L.

EVP Operations

Hospital & Health Care

### "Good product, great service. Overall the best available"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 27, 2022

Overall experience is a 4.5 out of 5. The Client relations and customer service is top notch. The response time for most all issues has been not only impressive but incomparable to any other software provider. The issue we experience is the lack of a voice with the development team and reporting department.

Pros

HRS software allows you to perform remote patient monitoring for multiple use cases.

Cons

Reporting and data analytics is HORRIBLE and worse than most of the other top players in the field. It makes no sense why a report cannot be created or analytics cannot be obtained if there is data in a field. Worse, there is no forum for clients to place requests for features. The video calling feature is promoted by Sales but then discouraged during Implementation. The incoming calls feature is not usable and needs to have a high priority in being fixed. More importantly, if your Implementation team tells the client to not use it, it shouldn't be advertised by the Sales team.

Alternatives considered

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

Reasons for choosing Health Recovery Solutions

Relations with Business development and comparable feature functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/250508/Health-Recovery-Solutions/reviews/)

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