# Tesseron Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tesseron Software - reviews, pricing plans, popular comparisons to other IT Service products and more. Source: https://www.capterra.com/p/250521/Tesseron-ASM --- # Tesseron Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tesseron ## What is Tesseron? Tesseron ist die ganzheitliche IT-Service-Management-Plattform speziell für den Mittelstand – entwickelt, um komplexe IT-Prozesse einfach, sicher und skalierbar zu machen. Mit intelligenten Workflows, automatischer Priorisierung und zentraler Service-Dokumentation behalten Sie jederzeit die Kontrolle über Ihre IT-Services. Tesseron unterstützt IT-Teams dabei, Anfragen effizient zu steuern, SLAs zuverlässig einzuhalten und Compliance-Vorgaben zu erfüllen. Die Plattform integriert sich nahtlos in bestehende Systemlandschaften (z. B. M365, ERP) und ermöglicht durch modulare Erweiterungen eine individuelle Skalierung. Ob Incident-, Change- oder Asset-Management: Tesseron bietet alles, was IT-Abteilungen brauchen – ohne überflüssigen Ballast. Made in Germany, 100 % DSGVO-konform und mit echtem Verständnis für die Herausforderungen des Mittelstands. ## What is Tesseron used for? [IT Service](https://www.capterra.com/it-service-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tesseron?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tesseron.de&name=Tesseron) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tesseron 4.3 (8) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price Contact vendor Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 4.3 (3,603) Value For Money 4.0 (5) Value For Money 4.2 (2,658) Customer Service 4.0 (6) Customer Service 4.3 (2,766) ## Tesseron alternatives [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Full Text Search 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Knowledge Base Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Text Editing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Edit text as needed Alerts/Escalation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Tesseron 148 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Assign assets to users, job sites, and vehicles to ensure accountability Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Assign issues and tasks based on availability or required skills Manage attendance for classes, shifts, meetings, or events Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Create and manage digital catalog of products/services with their details, specifications, and price Track and monitor efficient handling of all changes/transitions Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Survey designed the measure customer satisfaction with a product, service, and more Searchable repository of information about clients A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Specify or track the date/time a project, task, etc., is due for completion Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Editing tool that allows users to drag and drop images, icons, widgets, or other components Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates A chronological record of actions or occurrences within a network, software, or process Schedule and manage the logistics of activities and other gatherings Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Supports project management for IT professionals & teams Search for specific words or phrases within a document or database Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Managing service requests, incidents, IT issues & support with a ticketing system Analysis of impact/effect on IT services and other business processes Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Schedule and assign issue completion dates and/or times Record and follow the progress of every issue Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Manage incidents related to outages or breaches in functionality of IT systems Visualization tool to organize and optimize tasks and track their status at every stage of workflow Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices A way of interacting with a mobile application using items such as windows, icons, and menus Allowing users to order, pay for, obtain, and validate tickets using mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Ability to handle several projects simultaneously Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Adjust communications based on previous interactions or personal preferences Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Streamlining repetitive tasks and activities through automated and predefined workflows Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Creating relationships between different IT assets to define their status and dependencies in a network Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Evaluating and prioritizing change requests that are received while working on the project Enables creation, management, and tracking of product requirements & features during product production/development Process of planning, scheduling and executing the optimal and effective use of human capital across projects Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement Input different types of content and edit text formats, fonts, font sizes, and colors Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Track, report on and implement actions pertaining to physical safety at the workplace Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Optimize and manage the search engine optimization efforts for a website or digital content Database containing accurate and up-to-date information on all operational services Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Sample files or documents that could be customized as needed or used as is Edit text as needed Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing A digital list of items that need to be completed Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks An informational database that allows users to add, delete, or revise content Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 3.9 (8) 3.9 Based on 8 reviews ## Pricing Value for money 4.0 (5) ### Starting price Contact vendor for pricing Free trial available Value for money 4.0 (5) 4.0 Based on 5 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[ PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[ PRTG Hosted Monitor](https://www.capterra.com/p/246295/PRTG-Hosted-Monitor/)[ STARFACE](https://www.capterra.com/p/175466/STARFACE/)[ eNVenta ERP](https://www.capterra.com/p/206179/eNVenta-ERP/)[ WOTAN Monitoring](https://www.capterra.com/p/10025696/WOTAN-Monitoring/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (6) 4.0 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RR Robin R. IT-Consultant Logistics and Supply Chain ### "Tesseron hat uns geholfen unser Supportaufkommen besser zu koordinieren" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2022 Pros Im Ticket-Board kann man sich mithilfe von vielen Kriterien, selbst Abfragen erstellen. Somit hat man immer die Tickets im Blick welche von Interesse sind. Die selbst erstellen Abfragen kann ich nur für mich oder für alle Kollegen freigeben.Die Integration unserer Kunden in das System erleichtert die Kommunikation enorm. Viele unserer Kunden liefern von sich aus mehr Informationen als in einer einfachen Mail. Cons Eine ausführlichere statistische Auswertung auf dem Dashboard wäre super.Leider gibt es in der Wissensdatenbank keine Inhaltsverzeichnisse mehr.Kein Benutzerhandbuch, neue MA müssen durch einen Key-User eingelernt werden. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Andreas R. GF Chemicals ### "Rema " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 30, 2022 Pros Einfachheit beim Einrichten. Schnelle Einlernphase der Benutzer. Cons Die Möglichkeit Texte auszudrucken war nicht vorhanden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IW Ina W. DSB Information Technology and Services ### "Nur Nutzung zur Datenübergabe bzgl. Rechnungsschreibung" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 27, 2022 Ich kann nichts genaues zu Tesseron sagen, da das Programm nur für die Übergabe der Daten an die Buchhaltung zur Rechnungsschreibung genutzt wurde. Wir wurden nicht genügend darin geschult und konnten das Programm nicht richtig nutzen, da es von der Geschäftsleitung auch nicht richtig eingerichtet war. Ständig gab es Probleme mit der Übergabe der Daten an EnVenta und die Buchhaltung hat bzgl. der Rechungen Rücksprache gehalten. Pros habe das Programm nicht gut nutzen können. Cons zuviel Schritte um die Daten einzugeben, nach Eingabe des Datums und der Zeit haben sich diese Daten einfach selbständig wieder geändert und auf aktuelle Zeiten umgestellt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2022 Wir sind immer dankbar für konstruktive Kritik, um unser Produkt weiter zu verbessern und die Anwendung für unsere Kunden zu erleichtern. Es tut uns leid zu hören, dass Sie nicht ausreichend in die Plattform und ihre Funktionalitäten eingewiesen wurden und diese somit selbst nicht genutzt haben. Wenn Sie weitere Anleitung benötigen oder Probleme bei der Anwendung in Ihrem Unternehmen auftreten, sind wir froh Sie unterstützen zu können! MW Marlon W. Fachinformatiker Computer & Network Security ### "Voss IT GmbH Tesseron Bewertung" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 30, 2022 Pros Stundenkontingente, Zugang für Kunden, Support Cons Eher kein direkter Nachteil der Software, aber sehr starke Veränderung zu altem Ticketsystem (visoma) und dadurch Umgestaltung der internen Strukturen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Anika K. Software Developer, Administratorin Architecture & Planning ### "Immer alles im Blick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2022 Mein Eindruck ist insgesamt sehr positiv. Viele meiner Vorschläge wurden angenommen und auch umgesetzt. Die neue Dokumentation und auch der Blog sind sehr hilfreich und gut aufgebaut. Der Support reagiert sehr fix. Pros Dass ich mir eigene Abfragen und Ansichten erstellen kann und immer den Überblick über meine Tickets behalte, was ich noch bearbeiten muss, schon bearbeitet und abgerechnet habe. Sehr vorteilhaft ist auch das Einsehen der Tickets der jeweiligen Geschäftspartner. Gut finde ich auch, dass man Tickets mit Artikeln aus dem Wissensbereich verlinken kann und man schnell die Lösung für gewisse "Fälle" wiederfindet. Cons Die iPhone-App funktioniert mal mehr oder weniger. Greife daher immer auf die Webversion zurück. Die UI passt sich nicht immer korrekt an den Bildschirm an, Problem machen dabei auch oft eingefügte Bilder. Für das Erstellen von Artikeln wäre noch eine fixierte Editor-Menüleiste hilfreich. Gerade bei umfangreicheren Artikeln. Cool wäre es, auch wenn man Artikel in verschiedene Abschnitte gliedern und diese dann auch nachträglich anders anordnen / verschieben könnte. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Nicolas F. IT-Systemadministrator Information Technology and Services ### "Rundum zufrieden" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2022 Pros Ansprechende Weboberfläche, zügiges Arbeiten, gute Einstellungsmöglichkeiten, Anpassbarkeit über Schnittstellen für bspw. Abrechnungsprozesse Cons Individuellere Anpassungsmöglichkeiten im User-Frontend wären wünschenswert, stellenweise wirkt die Ansicht überladen Alternatives considered [TANSS](https://www.capterra.com/p/217911/TANSS/) [OTRS](https://www.capterra.com/p/127284/OTRS/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kai B. Fernmeldemeister Telecommunications ### "Kai Brodbeck" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 August 29, 2022 Hilft uns, uns besser zu organisieren. Kunden könne selber Aufträge- und Störunge mleden und bekommen ein Rückmeldung dazu. Arbeiten werden dokumentiert. Wissensdatenbank für ähnliche Fälle! Pros Kunden haben eine zentrale Stelle für Aufträge oder Störungs-Meldungen. So geht nichts mehr verloren! Intern werden Aufgaben delegiert und als Wiedervorlage organisiert. Cons Sehr wenig bis gar nicht selbsterklärend. Anwender-Handbuch fehlt(?) Abrechnung mit externem Excell-Tool hat dringenden Überarbeitungsbedarf! Reasons for choosing Tesseron Weil ich die Firma Luithle und Luithle gut kenne und denen vertraue! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Max F. IT-Systemkaufmanb Information Technology and Services ### "Voss IT GmbH Tesseron Bewertung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2022 Pros Der Support von Tesseron ist wirklich Super. Die Mitarbeiter sind immer erreichbar und antworten auch immer in kürzester Zeit. Cons Die App von Tesseron ASM sollte noch mehr Funktionen erhalten. Z.B. speichern der Logindaten, Face ID/Touch ID. Alternatives considered [TANSS](https://www.capterra.com/p/217911/TANSS/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)