--- title: "Bevatel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bevatel Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/250527/Bevatel/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Bevatel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bevatel ## What is Bevatel? Get the best Call Center installation service from Bevatel and communicate with your customers for various customer service, technical support and sales purposes with many advantages and integrated professional features. The best call center Installation Company in the Middle East Bevatel provides the latest solutions and services of modern call centers for institutions and commercial activities that seek to develop the performance of sales departments and provide better service. ## What is Bevatel used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Call Center](https://www.capterra.com/call-center-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bevatel?[Manage this product listing](https://www.g2.com/products/bevatel/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bevatel 5.0 (3) VS. [4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (101) Value For Money 4.7 (3) Value For Money 4.5 (91) Customer Service 5.0 (3) Customer Service 4.3 (95) ## Bevatel alternatives [4.4 (4,115)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Bevatel Overview ### What company size and specific industries is Bevatel built for? Bevatel is designed for businesses in real estate, healthcare, tourism, and similar industries that need a cloud-based CRM for managing sales reports, marketing campaigns, and customer data. The description does not specify a company size, so it appears suited to businesses of various sizes. Features and Usability ### What are the key features of Bevatel? Bevatel offers call center management, call recording, IVR, and voice mail for handling inbound and outbound communications. It also includes contact management, lead management, task management, reporting and analytics, activity tracking, and an API for connecting with other systems. Integrations ### Which third-party tools and platforms does Bevatel integrate with? Bevatel integrates with RestaurantConnect and WhatsApp. These two integrations cover restaurant operations and messaging channels, giving teams direct connections to customer communication and service workflows. Getting Started and Support ### What training and onboarding options does Bevatel offer? Bevatel provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference, and videos provide self-paced viewing for key steps and features. Getting Started and Support ### What customer support options does Bevatel offer? Bevatel offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support quality cannot be assessed from reviewer feedback here, so no claims can be made about response speed, helpfulness, or common issues. The listed channels define the available support experience. ## Features AI summary Based on 14,838 IVR reviews Capterra reviewers point to the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Bevatel includes other CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store contact details, organize customer interactions, and keep communication records easy to access, helping businesses manage relationships more efficiently and stay on top of follow-ups. Contact Database 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Lead Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Bevatel 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.7 (3) ### Starting price Free trial not available Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful ASMAA E. Marketing Manager Used the software for: 3-5 years ### "Appreciation for Excellent Service Provided by Bevatel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2023 I would like to commend the Bevatel team for their professionalism, expertise, and unwavering support throughout the implementation process. They demonstrated a deep understanding of our business requirements and worked closely with us to tailor the systems to our specific needs. Their prompt responsiveness and willingness to address any concerns or inquiries have been exemplary, showcasing a commitment to delivering excellence. Pros The call center system you provided has greatly enhanced our customer support operations. Its user-friendly interface, robust features, and seamless integration with our existing infrastructure have significantly streamlined our processes, resulting in increased efficiency and improved customer service. Cons Bevatel system is beneficial and easy to use, everything is excellent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SEO O. Manager Used the software for: 3-5 years ### "The best CRM System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2022 Pros Its very simple and not expensive, Also they have a great team support Cons Easy to use it and help me to connect with my customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Belal E. Marketing Manager Used the software for: Less than 1 year ### "Perfect choice for marketing automation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2022 Pros The user experience is friendly and easy Cons No it's perfect choice and fill my business needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.