--- title: "PicPay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PicPay Software - reviews, pricing plans, popular comparisons to other Online Banking products and more." source_url: "https://www.capterra.com/p/250601/PicPay/" page_type: "product" language: "en" --- # PicPay Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PicPay ## What is PicPay? PicPay is a solution for companies to receive payments remotely and directly via cell phone, using fast, secure transactions. With this tool, it is possible to offer interest-free installments to customers, in up to 12 installments, and to choose between receiving payments over a range of 1 to 80 days, with credit rates that decrease as they approach the maximum period of 80 days. PicPay also offers the option to receive payments via QR Code. ## What is PicPay used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Online Banking](https://www.capterra.com/online-banking-software/) Top alternative Featured Overall rating Based on 60 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PicPay?[Manage this product listing](https://www.g2.com/products/picpay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PicPay 4.8 (60) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (60) Ease Of Use 4.6 (26,641) Value For Money 4.8 (51) Value For Money 4.6 (20,480) Customer Service 4.3 (53) Customer Service 4.6 (20,738) ## PicPay alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) [View all alternatives](https://www.capterra.com/p/250601/PicPay/alternatives/) ## FAQs about PicPay Overview ### What problems does PicPay solve? PicPay solves slow, inconvenient bill payment and money transfer workflows by letting users pay bills, send PIX, generate boletos, schedule payments, and track past transactions in one app. Small businesses, independent professionals, and office teams benefit most when collecting from clients, paying suppliers, and keeping everyday payments organized and on time. Answer based on 34 reviews Overview ### Which roles and teams benefit most from PicPay? PicPay is most used by business leaders, consultants, customer-facing staff, and administrative teams that need fast, convenient digital payments. Executives and managers use it to streamline transactions, while support, retail, and office roles rely on it for everyday collections, transfers, and simpler financial coordination with customers and vendors. Answer based on 60 reviews Overview ### What company size and industries is PicPay built for? PicPay is designed for small businesses receiving remote mobile payments, with 88% of reviewers from small companies and Consumer Services leading at 12%. It also serves Accounting and Marketing and Advertising, each at 7%, with more limited use among enterprises at 7% and midsize businesses at 5%, primarily for payment processing. Answer based on 60 reviews Features and Usability ### What are the key features of PicPay? PicPay includes core payment features such as mobile payments, digital wallet payments, credit card bill payments, Pix transfers, and boleto payments. Differentiating capabilities include cashback offers, bill installment payments by credit card, scheduled payments, and transaction search and notifications, with reporting and transaction monitoring supporting account management and security. Answer based on 34 reviews Getting Started and Support ### What customer support options does PicPay offer? PicPay provides email/help desk, phone support, and chat. User feedback on support is mixed: some describe quick, efficient, and proactive service, while others report limited customer service and poor support experiences. The available channels suggest multiple ways to reach help, but satisfaction varies. Answer based on 4 reviews Features and Usability ### How well does PicPay work for credit card payments? PicPay supports credit card payments, bill pay, and installment options, which many shoppers and small business users find convenient. It also lets users pay with cards from other banks. Still, fees for boleto or Pix by credit card can feel high, and some users find approval, acceptance, or credit balance behavior confusing. Answer based on 17 reviews Features and Usability ### How good is PicPay for transfers and Pix? PicPay makes transfers and Pix quick and easy for everyday payments, contact-based sending, and supplier payouts. Individuals and small businesses often like the simple flow and mobile-first experience. Some users, however, notice delays in bank transfers or slower performance on weaker phones and poor internet connections. Answer based on 15 reviews Features and Usability ### Is PicPay easy to use? PicPay feels easy to use for most people, with simple payment flows, clear actions, and fast access to common tasks. New users often adapt quickly, and features like card blocking and bill payment are easy to find. Some users, though, find the interface visually busy and certain details harder to locate. Answer based on 12 reviews Features and Usability ### Is PicPay good for managing an account? PicPay handles everyday account management well through its app, including account setup, payments, charges, and basic money organization. Many personal users like opening and managing an account without visiting a branch. Some users, however, report trouble correcting account details, occasional access issues, payment retention, or slower bank transfers. Answer based on 11 reviews ## Features AI summary Based on 17,640 Online Banking reviews Capterra reviewers highlight these as the features buyers value most when comparing payment processing software: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) PicPay supports **Data Security** and **Online Payments**, covering two of the top priorities buyers look for in payment processing software. However, it does not include **Mobile Access**. Instead, it offers other important capabilities that reviewers also rate highly, including **Debit/Credit Card Processing** (**52%**) and **Mobile Payments** (**49%**). These features help businesses accept payments across common channels, protect transaction data, and provide teams with flexible ways to manage customer purchases. Data Security 4.7 (55) 78.18% of 55 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Reporting/Analytics 4.5 (47) 63.83% of 47 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Multi-Currency 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and handle various international currencies PicPay 8 features ### All Features - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Payments: Electronically collect payments for goods or services - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Payments: Accept and process online payment transactions - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.7 (60) 4.7 Based on 60 reviews ## Pricing Value for money 4.8 (51) ### Starting price Free trial not available Value for money 4.8 (51) 4.8 Based on 51 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (53) 4.3 Based on 53 reviews ## User reviews Overall rating 4.8 Based on 60 reviews Filter by rating 5(50) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LB Luiz B. administrador Consumer Services ### "PicPayavaliação" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 seu dinheiro rende diariamente, interface de fácil uso, muito seguro, informações criptografadas Pros facil de usar e as mensagens sobre as operações realizadas sao muito uteis Cons nada contra, somente avaliações favoráveis, muito seguro Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Janaina G. Contadora Accounting ### "Easy and practical to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 My experience is great, as he meets my needs. I can say that it really is an application that was created to improve bank account problems. Pros The application offers simple and accessible services, and also provides us with security. Its functions allow us to have good advantages. Cons When it comes to transfers, sometimes it takes a while for this to happen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jardel L. Design Graphic Design ### "O mais fácil de manusear" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 Ótima, muito boa mesmo, tive facilidade em faze a conta e administrar ela. Pros Facilidade de fazer transações bancarias Cons Que quando atualiza fica chatinho mais depois resolve Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chrystian C. auxiliar Accounting ### "Avaliação " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 20, 2024 Pros utilizo a um bom tempo, muito boa o disainer Cons muitos anucios não gostei muito da utilização Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Andre N. Ceo Investment Management ### "Avaliação do Picpay" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2023 É uma excelente ferramenta, amo utilizar o picpay. Pros O pic pay é uma ótima ferramenta de pagamentos e carteira digital, é um excelente app, e muito seguro é facil de usar. Cons Gostaria de ter um acesso web com token para acessar do computador. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Luciano L. Músico Music ### "It's a good virtual bank, but it has its problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 October 18, 2023 My experience with picpay is good, but the customer service is really bad Pros It is a virtual bank that gives you credit with a good limit Cons Customer service really leaves something to be desired Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EF Ellen F. Gerente Food & Beverages ### "Picpay " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 14, 2023 Quando eu pedi o cartão do picpay foi para ter um crédito, na hora meu cartão de crédito foi aprovado, mais resolvi testar pra ver como funciona e fiquei bem decepcionada, pois o valor de crédito que você tem e o mesmo valor que voce tem na carteira no débito, e quando fui passar na opção crédito simplesmente o app pegou o meu dinheiro da carteira no caso débito e colocou no cofrinho, e não tem como tirar, o dinheiro fica lá no cofrinho até chegar o dia da fatura e eles pegam do cofrinho e paga, conclusão se passando no crédito o banco tira o do débito da carteira para colocar no cofrinho pra que passar no crédito? No final da na mesma. Pros O investimento do cofrinho e o acesso rápido Cons Da opção de crédito e do suporte ao cliente Reasons for choosing PicPay Por causa da opção de crédito Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TE Thalia Ellen S. Supervisora de Controladoria Construction ### ""Banco digital" que cumpre seu papel" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 9, 2023 No geral, eu gosto de usar o aplicativo, não tive problemas até hoje, mas não me sinto totalmente segura ou informada ao usá-lo. Pros Utilizo o PicPay principalmente como uma forma de "investimento" para reservas de dinheiro. Nesse cenário, o que mais gosto é a maior rentabilidade, por mais tempo, que ele oferece, em comparação a outros bancos digitais. Também tem muitas formas de pagamentos, transações e afins. Cons Não gosto tanto do layout do aplicativo, não é muito intuitivo (com muita poluição visual) e é difícil consultar algumas informações, principalmente de forma mais detalhada, por vezes nem existe tais informações disponíveis (o que passa uma sensação de insegurança). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Samara D. Contabilidade Accounting ### "Aplicativo excelente " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Muito bom! Já usso um tempo e não dispenso nunca , ajuda muito pra mim administrar minhas contas Pros Gostei pelo fato da praticamente de pagar contas Cons Não achei nada, que eu pudesse avaliar algo que não gostasse Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vinicius L. CEO Venture Capital & Private Equity ### "Avaliando minha plataforma de pagtos eletronicos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 18, 2023 O Picpay facilitou minha rotina, é uma excelente ferramenta. Estou muito satisfeito. Pros Gostei muito da conveniência que o picpay me trouxe. Pagar boletos de forma segura e rápida sem sair de casa, além de sentir protegido. o PIX PAY é uma excelente ferramenta Cons Gostaria que tivessem mais usuários nessa rede, mas creio que logo logo muita gente irá aderir. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/250601/PicPay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs PicPay](https://www.capterra.com/compare/207944-250601/PayPal-vs-PicPay)