---
title: "eimmigration Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is eimmigration the right Legal Case Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/250619/eIMMIGRATION/reviews/"
page_type: "reviews"
language: "en"
---

eimmigration

5 (73)

[View alternatives](https://www.capterra.com/p/250619/eIMMIGRATION/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of eimmigration

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

PH

Pablo H

Attorney OwnerLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“An advanced feature for those willing to put in the time, is the ability to create custom fields, custom forms and intakes, custom reports, and automations.“

November 7, 2024

RN

Raghavendra N

AVP - Global mobilityInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Potential drawbacks: Might not offer complete flexibility for all user preferences.“

March 7, 2024

RR

Rosario Camacho R

COOLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“I receive responses quickly, and the customer service provided is excellent. While the system lacks a built-in CRM, it remains a reliable and efficient tool that supports our day-to-day operations.“

February 19, 2026

DR

Daniela R

Project ManagerLegal Services, 11 - 50 employeesUsed the software for: 6-12 months.

“The only thing that I don't like that much is that they do not have an app for the cellphone, it would be great.“

December 20, 2022

Guadalupe F

Legal AssistantLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“I like it and find it very useful, you can have all the information in one place, track time spent for each client, follow the procedure and bill.“

December 24, 2024

AM

Alvaro M

Staff AttorneyLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Some of the intake forms do not have an auto save feature, which is problematic if you experience a sudden loss of internet connection.“

June 9, 2022

RN

Raghavendra N

AVP - Global mobilityInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“eIMMIGRATION's comprehensive suite of features appears to be designed to address the specific needs of immigration professionals, aiming to improve efficiency, enhance collaboration, and promote transparency within their practice.“

March 7, 2024

GC

Gloria C

Attorney and OwnerLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“A few billing features that annoy me, but the customer service, price and overall product usefulness outweighs any inconvenience.“

June 2, 2022

## Showing most helpful reviews

Showing 1-25 of 73 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cesar E.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Only wish I had started using eiAir sooner!!!"

July 21, 2022

5.0

I gladly encourage all attorneys I know to use eiAir for the immigration client Management. It is the best software available, highly customizable, great integration with QuickBooks online, and the ability to send SMS to texts to clients. The team is highly responsive to myself and my staff with any questions.

Pros

The QuickBooks synchronization, client logs and customizable reporting relying on custom client and case fields.

Cons

The lack of integration with Google contacts and calendar. I want a more robust calendar Integration with Google including all sub-calendars not just the main calendar.

Reason for choosing eimmigration

Personal recommendation from a colleague with a similar practice, expandable modules and reasonable pricing per user.

Review Source

HM

Heather M.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Give it a try"

April 16, 2024

5.0

Fantastic database for my 25+ year practice.

Pros

Forms creation; case management; ticklers and great client support.

Cons

the questionnaires are sometimes cumbersome

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing eimmigration

Better features; Client support; client questionnaires; ease of use; cost; integrated platform with case management, tracking and billing

Switched from

[Mitratech Tracker I-9](https://www.capterra.com/p/242018/Tracker-I-9-Compliance/)

Better features; Client support; client questionnaires; ease of use; cost; integrated platform with case management, tracking and billing

Review Source

JE

Jonah E.  
Legal Director  
Legal Services  
Used the software for: 2+ years

### "eImmigration for non-profit legal services"

July 16, 2022

5.0

Pros

Reliable comprehensive platform for client database, notes, billing and forms population. We rely almost exclusively on eImmigration in our affirmative application work. Being able to build custom reports has been extremely helpful.

Cons

The database is very "deep" and it can sometimes be difficult to find what you are looking for through the custom reports.

Review Source

JJ

Jose J.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Firm can’t run without Cerenade"

January 23, 2024

5.0

Great. Anytime I have a problem I email my rep \[sensitive content hidden\] and within minutes she either fixes it or has someone calling me to get it fixed.

Pros

How easy it is to learn and access from anywhere, even my phone while I’m in traffic.

Cons

Forms, notes, billing, tracker, notification, and priority date emails when an I-130 is current.

Reason for choosing eimmigration

Because of all the extra features it has

Switched from

[Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)

I liked all of the extra features that cerenade has

Review Source

RM

Rebecca M.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Easy to Use with so many cool features"

September 4, 2022

5.0

Great customer service! The trainings are extremely valuable and in each one hour session I learnt so much. Clients also have an easy time filing out the questionnaires and using the software.

Pros

I like how the company is very open to the clients and making improvements. Over the approx 3 years that I have been using this product, I have been happy to see how many changes have been made. It was user friendly from the beginning but they keep making improvements to save you more and more time and streamline processes.

Cons

My only issue with the software is that our law firm deals with other fields besides for US immigration. It means that I can't have those cases in eimmigration. This is the same issue I would have with any immigration software so I can't complain

Switched from

[Lawlogix Edge](https://www.capterra.com/p/152926/Lawlogix-Edge/)

Lots of glitches and lawlogix was very expensive

Review Source

GA

GENEVIEVE A.  
Director of Legal Services  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Highly Recommended!"

August 19, 2024

5.0

SATISFIED CUSTOMER!!! It has changed our case prep experience completely!

Pros

Ease of use, how the software is specifically related to our work, and how it cuts down on preparation time for repeat clients due to the auto population feature. Also love how it can be customized.

Cons

The inability to make certain fields mandatory but they will work on this with us.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We were not using immigration software previously.

Review Source

MN

Mimi N.  
Executive Director  
Legal Services  
Used the software for: Less than 6 months

### "eImmigration is intuitive"

September 13, 2022

5.0

Great over all!

Pros

The software is user-friendly and intuitive. It's easy to use.

Cons

Not applicable. So far so good. No issues.

Reason for choosing eimmigration

Has all the features we were looking for.

Switched from

[Legal Files](https://www.capterra.com/p/2600/Legal-Files/)

Form filling and the friendly user interface.

Review Source

GS

Gaspar S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Best Tool for our office"

October 10, 2024

5.0

Excellent client/office management tool.

Pros

This software is so user friendly, I barely spent time showing my staff how to work with it. I highly recommend it, its a tool you cant afford to be without.

Cons

None for the moment. Everything has worked flawlessly.

Review Source

VR

Verified Reviewer  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Established But Innovative"

August 9, 2022

5.0

They're super responsive and great to work with. They may not have all the whistles and bells as some newer systems, but they are working on them.

Pros

I like that they've been around awhile and that I can trust that they'll be here for the next 20+ years (always worry about that with some of the newer systems). They aren't stuck, though. They're taking some really great ideas with online questionnaires, automated form creation, and automations.

Cons

I'm not thrilled with the client interface. We haven't rolled this out to our clients, fearful that it will lead to more questions than answers.

Review Source

Andrea Yarlyn Q.  
owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Simplify and optimize my legal practice."

September 20, 2023

5.0

I really like it, it has made it much easier and faster to access relevant information for each client which has improved my ability to provide a more efficient and accurate service.

Pros

I like that I can set up my own document templates, establish my custom workflows, and generate detailed reports to evaluate the performance and efficiency of my practice.

Cons

I would have liked it to have more seamless integration with popular tools and systems used in the legal industry.

Review Source

RK

Ron K.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Excellent product "

July 14, 2023

5.0

No issues. Excellent product.

Pros

It’s the best in the industry. It is easy to use and the customer service is excellent. I’ve never have had any issues with the product and I must say that it is the best. In fact I’ve told my colleagues to buy this product and they have been very happy with it.

Cons

No negative. Once again the customer service is excellent. The support staff is great and the product is superb. There are absolutely no negatives to this product.

Review Source

LS

Laura S.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Best system I've ever used!"

February 12, 2024

5.0

Pros

Eimmigration is extremely user friendly! The technical team is always available to answer any questions and we love the ability to generate reports to keep track of our caseload and analyze data. In addition, the pricing is affordable, particularly compared to other providers.

Cons

Not applicable! (We love eimmigration!)

Alternatives considered

[Lawlogix Edge](https://www.capterra.com/p/152926/Lawlogix-Edge/)[Clio](https://www.capterra.com/p/105428/Clio/)[Docketwise](https://www.capterra.com/p/172490/Docketwise/)[LollyLaw](https://www.capterra.com/p/184685/Lolly-Law/)

Review Source

AM

Alvaro M.  
Staff Attorney  
Legal Services  
Used the software for: 1-2 years

### "Very happy non-profit user"

June 9, 2022

5.0

Pros

Our organization has been using e-Immigration for almost two years and we are very happy with all its features. As part of the team that conducted the research to migrate to a new online client management portal, I wish we had used this product since the very beginning. The many features and modules allow you to tailor your subscription based on the types of services provided. Forms are updated automatically, and the autofill feature saves valuable time and it is a great way to prevent mistakes.

Cons

Some of the intake forms do not have an auto save feature, which is problematic if you experience a sudden loss of internet connection.

Review Source

AVF

Ana Virginia F.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "User friendly"

December 14, 2022

5.0

Pros

The software is user friendly for staff and prepares forms impeccably.

Cons

There are a lot of uses and a lot to learn to use the software to its fullest potential.

Review Source

MG

Maria G.  
Administrator  
Law Practice  
Used the software for: 2+ years

### "Excellent management system for legal firms"

September 16, 2022

5.0

We have used this service since 2014, and we are very satisfied with the system and the customer service it offers.

Pros

All the tools that it offers to keep the files updated, and the accessibility of the system at any time.

Cons

In the payment part, customers should have access to use other credit card services, more flexibility for the user to select the provider of this service.

Reason for choosing eimmigration

Colleagues recommendation and research on the benefits offered.

Review Source

BB

Benjamin B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Product and Service"

March 29, 2023

5.0

Pros

The entire system is very user-friendly and easy to use. Cerenade's employees are also very helpful and responsive to all of my firm's needs. The value is also excellent, and I would recommend this product to anyone in this general field.

Cons

I don't have any complaints about the product or service; both are top notch.

Review Source

NL

Nancy L.  
Sole Proprietor  
Law Practice  
Used the software for: 2+ years

### "eImmigration "

September 15, 2022

5.0

My overall experience has been excellent. I actually began using the software 27 years ago - in 1995 - when it was originally created by \[SENSITIVE CONTENT\] . I have continued to use it without interruption through its transitions through other publishers, up to and including Cerenade. The Cerenade support and technical teams have been terrific and responsive to my questions and suggestions over the years.

Pros

As an immigration lawyer, my practice has extensively involved working with immigration forms - and often updating forms that were originally submitted years before. This software has allowed me to create and update forms in a very seamless and easy way.

Cons

It can sometimes be confusing when the Petitioner and Alien sections conflict in completing the forms.

Review Source

CB

Claudia B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Effective Software with Responsive Dev Team"

November 29, 2022

5.0

Great

Pros

The software is very functional for my needs and the dev team implements changes I suggest

Cons

Still a little clunky at times, and some fields don't auto-populate that should.

Review Source

MP

Miguel P.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Don't Wait, this is the best product and all you need"

June 6, 2023

5.0

Great case management solution for very busy firm.

Pros

Automatic updated on USCIS and other related forms. Easy to access from anywhere you have internet and or data access.

Cons

Nothing really, everything has worked perfectly for us.

Review Source

LD

Lorena D.  
Director of Client and Community Services  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent product! "

August 4, 2022

5.0

Excellent. It has made our tracking and reporting very easy.

Pros

Easy to use, fast software, never glitches.

Cons

We haven't taken full advantage of all the features, so it is difficult to say.

Review Source

CG

Carlos G.  
Immigration Paralegal  
Legal Services  
Used the software for: 2+ years

### "Amazing Software, this will make your law office save a lot of time!"

February 6, 2023

5.0

Pros

Autofill feature in the forms! If you and your company are doing long processes such as I-130, waiver, then Consular processing, this will be your best friend!

Cons

Not sure, I like everything about it so far!

Review Source

CC

Cyndi C.  
Office Supervisor  
Law Practice  
Used the software for: 2+ years

### "Eimmigration "

September 1, 2022

5.0

Pros

It makes everything in the firm run more efficiently

Cons

I do not have any comments. I love this product

Review Source

MG

Melissa G.  
COO  
Law Practice  
Used the software for: 2+ years

### "Great Product for Immigration Law Firms"

June 14, 2022

5.0

Pros

E-Immigration has evolved significantly from when we started with the product. The features that are most useful are the process steps, populating applications, reminders, ease of organization, and many more.

Cons

There isn't a glaring con with E-Immigration. E-immigration provides exactly what we need for our law practice. We are a high-volume law firm.

Review Source

MS

Marcela S.  
Manager  
Accounting  
Used the software for: 6-12 months

### "Review"

August 17, 2023

5.0

Pros

Easy to use, integration with other applications

Cons

In the months that I have used the program there is nothing I do not like, I have only used the basics

Review Source

AC

Anelisiwe C.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "Enhancing Immigration Processes Through Better Workflow Management"

July 30, 2026

5.0

My overall experience with eimmigration has been positive. The platform provides a practical solution for managing immigration-related tasks, client information, and documentation in a structured way. It helps reduce administrative burden by keeping important records organised and accessible.

Pros

The biggest advantage of eimmigration is its ability to streamline immigration case management and document organisation. Having client details, case progress, and important files stored in one system makes daily operations more efficient.

Cons

While eimmigration provides many useful features, there are areas where the platform could improve. The initial learning curve can be challenging for new users, especially when exploring advanced features and settings. Some processes may require additional steps compared with simpler systems, which can affect efficiency at first.

Review Source

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