# Nabooki Marketplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nabooki Marketplace the right Marketplace solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250711/Nabooki-Marketplace/reviews --- Nabooki Marketplace 4.6 (9) [View alternatives](https://www.capterra.com/p/250711/Nabooki-Marketplace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Nabooki Marketplace Ease of use 4.3 Customer Service 5.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jason S. Tourism Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Functional and easy to use with fantastic support." May 7, 2022 4.0 Overall a pleasant experience, with the majority of features easy to setup, use and manage. Quick to look at critical information, and very simple to manage on the fly to move/cancel bookings. Rezdy integration appeared to work ok after some adjusting of settings. If the schedule increments can change, and little bugs in form fields can be fixed it's a fantastic piece of software that I would certainly recommend. Pros The first class support provided was fantastic. Easy ability to see passenger manifests, and easy of booking management (Make, Change, Cancel). Very easy to refund monies, and track booking flow. Overall interface quite impressive and simple to use. Cons Limiting the scheduling of product sessions to 15min increments is not acceptable and does not make sense. Allow for at least 5min increments or even better by individual minutes. It can be hard to know when promotions are live, which screen should be updated as the master. A note saying 'saving these details will override all others' would be handy. Using the Custom Fields, was quite problematic - I had to get support to setup this function as it did not work as intended. Review Source MS Michael S. Director of Marketing Leisure, Travel & Tourism Used the software for: 1-2 years ### "Nabooki Marketplace - a good platform for tourism bookings " May 12, 2022 4.0 The team were always available to assist with any issues that arose and responded in a timely manner which was really appreciated. Pros The Nabooki website was the one stop shop for managing bookings and customers that resulted from a Great State voucher program. Once familiar with the setup it was quite easy to use the site on a daily basis. Had good functionality and really good human support that assisted when required. Cons Initial setup of the direct payments was a little challenging but the Nabooki team were excellent in their liaison and support. Review Source AK Annie K. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "SA Great State VOucher Campaign -first time user" May 11, 2022 4.0 Pros Automatic booking for Great State clients, automatic list of attendees and details, customer support was brilliant! Cons Getting set up -couldn't have done it without customer support Reason for choosing Nabooki Marketplace Tourism SA set up Great State Voucher campaign on this platform Review Source MA Michael A. Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Nabooki Marketplace & Software - Great experience!" June 13, 2022 4.0 Very good. Excellent customer support. All staff are friendly and happy to assist with any questions. Pros I particularly liked the calendar, SMS/email reminders, overall ease of use, confirmation emails sent to customers and the reviews function. It was also easy to make booking changes for both the customer and ourselves. Cons I have used the system for a number of campaigns now and each time I have had things come up specific to my business that I would add in next time to make the experience even better including adding custom fields which Nabooki software and marketplace has the ability to do. Review Source CC Cindy C. Co-Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "A fantastic experience - excellent marketplace, simple systems and amazing support!" June 13, 2022 5.0 Truly amazing. I was blown away and very impressed Pros The customer service was amazing and I particularly like the simplicity of the marketplace and software. Simple set up and workarounds for any issues I experienced. Fabulous support team who answered any questions I had specific to my business needs Cons None that I experienced. Any "issues" that I had could be quickly rectified via the support team or comprehensive user guide provided. Easy steps to follow and solutions always provided. Review Source EK Emma K. Business Manager DTC Wine and Spirits Used the software for: I used a free trial ### "Made GSV easy " May 29, 2022 5.0 The Nabooki help team were fantastic. They always responded quickly and were very helpful. Pros Simple for staff to use and it made the Great State Voucher program much easier to manage. Cons Printing each booking was difficult, it would be great to have a quick print option rather than having to click into each booking individually. Review Source KH Kate H. Pack Leader Hospitality Used the software for: Less than 6 months ### "Great State - Great support" May 6, 2022 5.0 It has been a very professional experience. Communication has been amazing. We instantly received confirmations. Changes were easy (apart from a few strange situations that support easily assisted with). Pros We have not had an online presence for experiences before. We signed up to be part of the South Australian Great State voucher program for tourism experiences. Nabooki was the provider for the booking side of that program. We were able to easily have our products loaded into Nabooki, to have dates and times added and changed and the management of bookings has been very smooth. There are features that I don't understand. However, I have been able to contact support whenever I have had an issue and have it resolved within minutes! Not hours, not days, minutes! The support has been phenomenal. Many thanks to \[SENSITIVE CONTENT\] who has been awesome at resolving any issues we have had. Cons I haven't used it for long enough to find anything particularly annoying. Any issue I have had has been easily addressed and, if I used it for a longer time I am sure that I could resolve myself with more experience. Review Source SS Sally S. Business Development Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent support" May 6, 2022 5.0 Pros The team at Nabooki have been so helpful! They have been easy to contact and then very responsive, patient and friendly. They have been eager to hear of suggested improvements and have promptly actioned the feedback to improve the user experience. Cons Currently only able to export 1000 records at a time from the Bookings Report but this is being addressed. Review Source SR Sine R. Tourism and Guests Services Manager Food & Beverages Used the software for: I used a free trial ### "Great state - Use only " May 6, 2022 5.0 Pros the customer support - Nicola was fantastic Cons It was all good, very easy system to use, Review Source Similar Products Featured