---
title: "The New Flat Rate Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about The New Flat Rate Software - reviews, pricing plans, popular comparisons to other HVAC products and more."
source_url: "https://www.capterra.com/p/250719/The-New-Flat-Rate/"
page_type: "product"
language: "en"
---

# 

 The New Flat Rate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

The New Flat Rate

## What is The New Flat Rate?

The New Flat Rate helps HVAC, plumbing, and electrical contractors scale their business by implementing their menu pricing app. It automates the pricing and sales process, allowing technicians to focus on service delivery rather than sales or price negotiations. The software features automated sales presentations with customized pricing options. The tool integrates and works with multiple service and dispatch software businesses.

## What is The New Flat Rate used for?

[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[HVAC Estimating](https://www.capterra.com/hvac-estimating-software/)[Electrical Estimating](https://www.capterra.com/electrical-estimating-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$88

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## The New Flat Rate Overview

Updated September 2026

AI summary

The New Flat Rate provides small businesses in the HVAC, electrical, and plumbing sectors with tools for quotes and estimating, work order management, and mobile access. Deployed across cloud and mobile platforms, it offers customizable forms, electronic signatures, data import/export, and integrates with third-party systems, supporting field teams in managing tasks, pricing, and daily operations efficiently.

## The New Flat Rate alternatives

Highest Rated

[4.7 (2,744)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (492)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/250719/The-New-Flat-Rate/alternatives/)

## FAQs about The New Flat Rate

Overview

### What company size and specific industries is The New Flat Rate built for?

The New Flat Rate is designed for residential contractors and building science professionals in the HVAC, plumbing, electrical, chimney, and indoor air quality industries, making it a fit for service businesses that work in home repair and related technical trades.

Features and Usability

### What are the key features of The New Flat Rate?

The New Flat Rate offers estimating and cost estimating tools, quotes and estimates, invoice management, work order management, and task scheduling. It also includes electronic signature and mobile signature capture, customizable forms and fields, data import/export, API access, and integrations such as QuickBooks Integration and accounting integration.

Pricing

### How much does it cost and what fees or limitations are included?

The New Flat Rate starts at $88 per month per user, with Band-Aid, Bronze, Silver, Gold, and Platinum all priced at the same rate. Plans differ by training and support, from 2-Day Full Implementation Class access to field manager coaching and on-site training. No free plan or trial is listed.

Integrations

### Which third-party tools and platforms does The New Flat Rate integrate with?

The New Flat Rate integrates with over 30 third-party tools and platforms, including QuickBooks Online, Housecall Pro, Jobber, Service Fusion, ServiceM8, FieldEdge, Breezeworks, Dispatch, and Kickserv. It also connects with Cargas Energy, Deskpro, FieldAware, Jonas Construction Software, RazorSync, SAMPro Enterprise, SAWIN, Schedule Engine, ServiceBridge, ServiceFactor, and ServiceLine.

Getting Started and Support

### What training and onboarding options does The New Flat Rate offer?

The New Flat Rate provides in-person training, live online sessions, documentation, and videos. In-person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide on-demand walkthroughs for users reviewing features and setup steps.

Getting Started and Support

### What customer support options does The New Flat Rate offer?

The New Flat Rate provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Since no reviewer feedback on support is available, user experience with these channels cannot be described here. The listed options indicate several ways to get help, but no support quality patterns can be confirmed.

## Features

AI summary

Based on 901 HVAC reviews

According to Capterra reviewers, these are the HVAC features buyers prioritize most when evaluating a solution:

-   **Scheduling** (**66%** of reviewers rated this feature as critical)
-   **Dispatch Management** (**62%**)
-   **Billing & Invoicing** (**65%**)

The New Flat Rate includes other capabilities that HVAC buyers also consider important, such as **Mobile Access** (**60%**) and **Quotes/Estimates** (**59%**). These features give field teams access to key information while on the job and make it easier to prepare accurate pricing for customers, helping businesses respond faster, improve quote consistency, and keep daily work moving efficiently.

Accounting Integration

Integrate with a third-party accounting system

API

Application programming interface that allows for integration with other systems/databases

Automatic Backup

Data is backed up automatically to prevent data loss

Cost Estimating

Forecast the cost and resources required to complete a project

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Fields

Customize data fields to support various needs and use cases

The New Flat Rate 23 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- API: Application programming interface that allows for integration with other systems/databases
- Automatic Backup: Data is backed up automatically to prevent data loss
- Cost Estimating: Forecast the cost and resources required to complete a project
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Electrical Estimating: Estimating software designed for electrical businesses
- Electronic Signature: Digitally sign online documents
- Estimating: Estimate expected cost based on various factors before a project begins
- For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work
- For HVAC Companies: Software designed specifically for HVAC companies
- For Plumbing Industry: Serving plumbing industry professionals
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Management: Manage and track all job information and associated tasks
- Mobile Access: Access software remotely via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

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## Pricing

[View pricing plan details](https://www.capterra.com/p/250719/The-New-Flat-Rate/pricing/)

Band-Aid

$88.00

Per User,Per Month

It includes:

-   TNFR app training videos and online member suite
-   2 seats to 2-Day Full Implementation Class online
-   4 weekly pre-launch meetings

Bronze

$88.00

Per User,Per Month

It includes:

-   4 seats to 2-Day Full Implementation Class online or in person
-   3 months of Technician Q&A group zoom access

Silver

$88.00

Per User,Per Month

It includes:

-   2-Day Full implementation Class access by virtual or in seat up to 10 attendees
-   4-week field manager follow-up coaching
-   End of session traction plan

Gold

$88.00

Per User,Per Month

It includes:

-   TNFR Ride-Along coach at your location for 3 days
-   6 months of Technician Q&A zoom group access
-   End of week debrief with 90-day traction plan
-   In-field Ride-Alongs with your select techs
-   Morning launch meetings
-   Office implementation assistance
-   CSR/Dispatch transitional training
-   Pre-onsite review meetings
-   4-week field manager follow-up coaching

Platinum

$88.00

Per User,Per Month

It includes:

-   TNFR training at your location for 5 days
-   6-week field manager follow-up coaching
-   4 weekly pre-launch meetings

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Jobber](https://www.capterra.com/p/127994/Jobber/)[

Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[

mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)[

RazorSync](https://www.capterra.com/p/130989/RazorSync/)[

Kickserv](https://www.capterra.com/p/122541/Kickserv/)[

ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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