--- title: "The New Flat Rate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The New Flat Rate Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/250719/The-New-Flat-Rate/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # The New Flat Rate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) The New Flat Rate ## What is The New Flat Rate? The New Flat Rate helps HVAC, plumbing, and electrical contractors scale their business by implementing their menu pricing app. It automates the pricing and sales process, allowing technicians to focus on service delivery rather than sales or price negotiations. The software features automated sales presentations with customized pricing options. The tool integrates and works with multiple service and dispatch software businesses. ## What is The New Flat Rate used for? [Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[HVAC Estimating](https://www.capterra.com/hvac-estimating-software/)[Electrical Estimating](https://www.capterra.com/electrical-estimating-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $88 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The New Flat Rate?[Manage this product listing](https://www.g2.com/products/the-new-flat-rate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The New Flat Rate 0.0 VS. [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $88 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,447) Value For Money 0.0 (0) Value For Money 4.4 (1,250) Customer Service 0.0 (0) Customer Service 4.6 (1,400) ## The New Flat Rate alternatives Highest Rated [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (506)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (342)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/250719/The-New-Flat-Rate/alternatives/) ## FAQs about The New Flat Rate Overview ### What company size and specific industries is The New Flat Rate built for? The New Flat Rate is designed for HVAC, plumbing, electrical, chimney, and IAQ residential contractors, as well as building science professionals. It is aimed at service businesses in the home services and residential contracting sectors rather than a specific company size segment. Features and Usability ### What are the key features of The New Flat Rate? The New Flat Rate offers cost estimating and quotes/estimates for HVAC companies, plumbing industry users, and commercial or industrial electrical contractors. Core features include job management, work order management, task scheduling, invoice management, electronic signature and mobile signature capture, plus QuickBooks integration, data import/export, customizable fields, customizable forms, and customizable branding. Pricing ### How much does it cost and what fees or limitations are included? The New Flat Rate starts at $88 per month per user across its Band-Aid, Bronze, Silver, Gold, and Platinum plans. Each tier includes different onboarding and coaching features, from the Band-Aid plan’s 2-seat class access to Platinum’s 5-day on-site training, with no free plan or free trial listed. Integrations ### Which third-party tools and platforms does The New Flat Rate integrate with? The New Flat Rate integrates with over 20 third-party tools, including Jobber, Housecall Pro, QuickBooks Online, ServiceTitan, Service Fusion, ServiceM8, FieldEdge, and Kickserv. It also connects with Breezeworks, Deskpro, Dispatch, FieldAware, Jonas Construction Software, RazorSync, SAMPro Enterprise, SAWIN, Schedule Engine, ServiceBridge, ServiceFactor, and ServiceLine. Getting Started and Support ### What training and onboarding options does The New Flat Rate offer? The New Flat Rate provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos give users written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does The New Flat Rate offer? The New Flat Rate provides email/help desk, a knowledge base, phone support, and chat. Support is presented through multiple contact options and self-service help articles, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 915 Field Service Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating HVAC software: - **Scheduling** (**66%** of reviewers rated this feature as critical) - **Dispatch Management** (**63%**) - **Billing & Invoicing** (**65%**) The New Flat Rate includes other capabilities that Capterra reviewers also consider important, such as **Mobile Access** (**60%**) and **Quotes/Estimates** (**59%**). These features give HVAC teams the flexibility to work from the field, prepare pricing details faster, and respond to customer needs with greater accuracy, helping businesses improve day-to-day service operations and sales follow-up. Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases Automatic Backup Data is backed up automatically to prevent data loss Cost Estimating Forecast the cost and resources required to complete a project Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases The New Flat Rate 23 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Cost Estimating: Forecast the cost and resources required to complete a project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Electrical Estimating: Estimating software designed for electrical businesses - Electronic Signature: Digitally sign online documents - Estimating: Estimate expected cost based on various factors before a project begins - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For HVAC Companies: Software designed specifically for HVAC companies - For Plumbing Industry: Serving plumbing industry professionals - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/250719/The-New-Flat-Rate/pricing/) Band-Aid $88.00 Per User,Per Month It includes: - TNFR app training videos and online member suite - 2 seats to 2-Day Full Implementation Class online - 4 weekly pre-launch meetings Bronze $88.00 Per User,Per Month It includes: - 4 seats to 2-Day Full Implementation Class online or in person - 3 months of Technician Q&A group zoom access Silver $88.00 Per User,Per Month It includes: - 2-Day Full implementation Class access by virtual or in seat up to 10 attendees - 4-week field manager follow-up coaching - End of session traction plan Gold $88.00 Per User,Per Month It includes: - TNFR Ride-Along coach at your location for 3 days - 6 months of Technician Q&A zoom group access - End of week debrief with 90-day traction plan - In-field Ride-Alongs with your select techs - Morning launch meetings - Office implementation assistance - CSR/Dispatch transitional training - Pre-onsite review meetings - 4-week field manager follow-up coaching Platinum $88.00 Per User,Per Month It includes: - TNFR training at your location for 5 days - 6-week field manager follow-up coaching - 4 weekly pre-launch meetings ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ Jobber](https://www.capterra.com/p/127994/Jobber/)[ Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)[ RazorSync](https://www.capterra.com/p/130989/RazorSync/)[ Kickserv](https://www.capterra.com/p/122541/Kickserv/)[ ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.