# Slack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Slack Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/250743/Slack

---

# 

 Slack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Slack

## What is Slack?

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down siloed data through Slack's searchable channel architecture, allowing your teams and AI to access your organization's knowledge. Teams work together in context when CRM data, project management, and people all come together to solve problems and make decisions. Teams can talk to each other and their AI agent in conversational language, allowing them to access each other and information seamlessly. Slack AI recaps channels and summarizes threads so that employees can jump into discussion quickly, whether they are new to a project or catching up after being away. Enterprise applications can easily be integrated and shared in channel and direct message, giving a snapshot of context and the opportunity to collaborate on the spot.

## What is Slack used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Overall rating

Based on 24,062 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

1%

Pros & cons

Integrated team collaboration hub

Efficient colleague interaction platform

Overwhelming and inconsistent notifications

Resource-heavy and slow performance

Starting price

$8.75

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Slack alternatives

Highest Rated

[4.6 (5,733)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,098)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,549)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135003/Slack/alternatives/)

## Who uses Slack?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Integrated team collaboration hub

94% positive reviews out of 4380

Most reviewers find team collaboration effective, with dedicated channels, integrations, and real-time project coordination improving productivity.

Alex B

Managing Director, 11 - 50 employees.

"It makes collaboration feel more dynamic because you can react to messages, share updates in real-time, and even automate some tasks to save time."

Overwhelming and inconsistent notifications

59% negative reviews out of 2172

Some reviewers describe notifications as overwhelming, difficult to customize, and occasionally unreliable across devices, causing distractions or missed messages.

Yash D

Cloud operations, 201 - 500 employees.

"Slack's potential for information overload, especially with regard to channels and notifications, is a disadvantage that can occasionally result in decreased focus and distractions."

Efficient colleague interaction platform

95% positive reviews out of 1680

Most reviewers indicate colleague communication is streamlined, supporting instant messaging, file sharing, and organized discussions for workplace efficiency.

Anastasiia P

BDR, 51 - 200 employees.

"I like that it gives me a possibility to connect with my colleagues in a quick and efficient way."

Resource-heavy and slow performance

74% negative reviews out of 1442

Most reviewers report performance and speed issues, including high memory usage, slow load times, and frequent app sluggishness.

Sean E

Client Services Manager, 2 - 10 employees.

"It can be quite slow to boot on desktop and uses quite a lot of RAM."

Centralized remote team connectivity

98% positive reviews out of 1257

Most reviewers describe remote team communication as seamless, enabling real-time updates, collaboration, and inclusivity regardless of location.

Madison S

Account Manager, 11 - 50 employees.

"As a remote worker, Slack helps keeps everyone informed on projects, helps build teamwork and togetherness, and allows for instant communication despite having coworkers all over the world."

Occasional bugs and app glitches

48% negative reviews out of 626

Some reviewers report encountering bugs, crashes, and technical issues that disrupt workflow and require frequent troubleshooting or updates.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Sharing

4.6 (1,975)

58.23% of 1975 reviewers that rated this feature as important or highly important

You can easily share documents, images, code, and more in chats or channels. Reviewers appreciate integrations with Google Drive, Dropbox, and OneDrive, secure sharing, and file previews. Some users mention storage limits and occasional upload issues, especially on mobile.

Mobile Access

4.7 (1,958)

68.34% of 1958 reviewers that rated this feature as important or highly important

Slack offers seamless mobile access, letting you stay connected and respond on the go. Some users say the app mirrors desktop capabilities, notifications are customizable, and collaboration is easy. A few reviewers report notification delays or glitches on certain devices.

Real-Time Chat

4.8 (1,746)

70.10% of 1746 reviewers that rated this feature as important or highly important

It gives you instant communication for quick decision-making and team coordination. Users think messages are delivered almost instantly, channels keep conversations organized, and notifications are prompt. Some reviewers mention occasional lag or limited file-sharing within chat.

Real-Time Notifications

4.7 (1,289)

67.49% of 1289 reviewers that rated this feature as important or highly important

This aspect keeps you instantly updated on messages and tasks, with customizable alerts and snooze options. Reviewers indicate notifications are reliable and flexible, but some users report occasional delays on mobile or desktop and wish for even more customization.

Chat/Messaging

4.9 (873)

77.43% of 873 reviewers that rated this feature as important or highly important

With this capability, you can communicate instantly with individuals or groups, organize discussions in channels, and share files securely. Reviewers appreciate the intuitive interface, robust privacy settings, expressive emojis, and integrations with Google Drive, Jira, and GitHub.

Collaboration Tools

4.6 (1,869)

66.93% of 1869 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Slack 104 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Ability to make voice calls within the system

Record audio or import/upload audio files

Verify the identity of users/devices to enable secure access

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

With this capability, you can communicate instantly with individuals or groups, organize discussions in channels, and share files securely. Reviewers appreciate the intuitive interface, robust privacy settings, expressive emojis, and integrations with Google Drive, Jira, and GitHub.

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Pre-designed layouts that can be customized to match preferences and requirements

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Convert data into a code for security

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

You can easily share documents, images, code, and more in chats or channels. Reviewers appreciate integrations with Google Drive, Dropbox, and OneDrive, secure sharing, and file previews. Some users mention storage limits and occasional upload issues, especially on mobile.

Move files across different systems or networks

Find & retrieve relevant data or documents

For the intention to be used by developers

Caters to sales teams

Search for specific words or phrases within a document or database

Organize and edit a group of people's policy and members

Group messaging lets multiple people carry on a group conversation

Track interaction history by documenting conversations for contacts

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Communicate using messages within the system

Slack offers seamless mobile access, letting you stay connected and respond on the go. Some users say the app mirrors desktop capabilities, notifications are customizable, and collaboration is easy. A few reviewers report notification delays or glitches on certain devices.

Controls/tools to moderate the session

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Allow users to create, edit, and sort multiple notes

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Arrange tasks based on the level of priority or urgency

Send messages to selected individual(s) from the entire audience

Tools to facilitate the production of information and promote efficiency

Estimate or forecast of a future scenario based on the study of present trends

Ability to see if recipient has viewed/opened the message

Files and folders are updated in real-time when changes/edits are made

It gives you instant communication for quick decision-making and team coordination. Users think messages are delivered almost instantly, channels keep conversations organized, and notifications are prompt. Some reviewers mention occasional lag or limited file-sharing within chat.

Engage in direct, instant messaging with consumers

Receive data and information in real time

This aspect keeps you instantly updated on messages and tasks, with customizable alerts and snooze options. Reviewers indicate notifications are reliable and flexible, but some users report occasional delays on mobile or desktop and wish for even more customization.

Receive system updates as soon as any changes are made

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

View messages sent by both parties during the chat conversation

Take actions to troubleshoot issues for networks, devices, etc.

Presenter can see and hear participants and vice versa.

Extra layer of security that requires not only a password and username but also something specific to that user

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Supports various video file formats

Allow organizations to streamline the check-in process for visitors.

Allows multiple users to simultaneously annotate on a digital whiteboard

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (21,998)

4.6

Based on 21,998 reviews

## Pricing

Value for money

4.5 (15200)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/135003/Slack/pricing/)

Pro

$8.75

Per User,Per Month

It includes:

-   Unlimited message history
-   Unlimited apps and integrations
-   Unlimited canvases with 30 days of version history
-   Voice-first huddles with up to 50 participants
-   Secure work with other companies using Slack Connect channels

Business+

$15.00

Per User,Per Month

It includes:

-   User provisioning and deprovisioning
-   SAML-based single sign-on
-   Unlimited canvases with 90 days of version history
-   Data exports for all messages

Value for money

4.5 (15,200)

4.5

Based on 15,200 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (13464)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (13,464)

4.4

Based on 13,464 reviews

## User reviews

Overall rating

4.7

Based on 24,062 reviews

Filter by rating

5(17271)

4(5708)

3(907)

2(128)

1(48)

Mentioned topic

Sorted by most recent

Nicole A.

Head of HR and GS

Electrical/Electronic Manufacturing

### "Efficient Team Communication Tool with Strong Collaboration Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 17, 2026

Slack is a great way for teams to talk to each other, share files, and work together all in one place. Customer support teams are very helpful and friendly. It works well with other tools and is easy to use, which makes teams more productive overall. But too many notifications and some limits on the free plan can make the experience less enjoyable.

Pros

Slack is a great way for teams to talk to each other, especially because its organized chat channels keep conversations structured and easy to follow. It also makes it easy to share files and works well with other tools, which makes the whole workflow more efficient. The clean design makes it easy to use for working together every day.

Cons

Too many notifications and active channels can make Slack hard to use. The free version has limits on message history and file storage, which makes it less worth the money. Bugs and performance problems that happen from time to time can also make chat and meetings less smooth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DN

David N.

IT Operations Manager

Information Technology and Services

### "Great chat platform for businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

Overall Slack is a great messaging platform for businesses. The UI is straightforward and intuitive. Public and private channels for specific projects/groups is a great feature and easy for end users to navigate. The huddle feature is good as well if you need to voice/video call and/or screenshare. The ease and ability to invite external people into your workspace is great as well. Admin reporting and analytics could be slightly improved though.

Pros

The UI is very easy to navigate and end users usually prefer Slack over many other messaging platforms. The use of public and private channels is very straightforward and easy for users to navigate. Collaboration with external individuals and/or other company workspaces is a great feature and very easy to setup. Licensing structure is pretty simple as well and you have the ability to invite external guests either to a single channel or multiple channels.

Cons

Message history/export for admins is only available on the enterprise or Grid subscription and even when you do get it, it comes as JSON file that you still have to parse through. Slack Connect and 3rd party app integrations are a good feature but can get annoying when the original user account is deactivated which kills any integrations or connections they originally setup. There needs to be a way to transfer that ownership/connection to another user or admin to keep those integrations as is. Admins also can't see or manage private channels which can be annoying.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reasons for choosing Slack

Ease of use and simpler UI/navigation. Creating a "channel" in Teams is a nightmare.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YM

Yasmin M.

Accounting Assistant

Accounting

### "Fast and Organized Team Communication Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

Overall, my experience with Slack has been very positive. It’s an effective tool for team communication that makes it easy to stay connected and organized through channels and direct messaging. I liked how quickly information can be shared and how easy it is to collaborate in real time, especially with integrations that bring other tools into one place. While it can feel overwhelming in busy workspaces, it becomes much more manageable with good notification and channel settings. Overall, it’s a strong and efficient platform for workplace communication.

Pros

Slack makes team communication really fast and organized. I liked that channels help keep conversations separated by topic, which makes it easy to follow discussions without getting lost. It also integrates well with other tools, so you can manage files, updates, and notifications all in one place. The search feature is also really helpful for finding old messages or shared information quickly. Overall, it makes team collaboration feel more efficient and structured.

Cons

One thing I liked least about Slack is that it can get overwhelming when you’re in a lot of channels, since there are so many messages coming in at once. It can be easy to miss important updates if you don’t manage notifications carefully.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Stephanie P.

American accent coach

E-Learning

### "Best Business Communication Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 16, 2026

I started using Slack in a corporate job 10 years ago and knew that I wanted to continue using it for client communication when I started my own business. The interface is just so much better then other business communication tools out there.

Pros

Slack really does put all other standalone work communication platforms to shame. It's quite easy to figure out the first time you use it, and it's useful for both one-to-one conversations and large group threads.

Cons

Honestly, other than the pricing being a bit steep for tiny teams, there isn't really anything I don't like about it. And seeing how the free version still allows me to communicate with a few clients, I don't even need to pay to accomplish what I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michael M.

Senior implementation analyst

Computer Software

### "A chat that makes remote working simplified and great notifications "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

It is a great chat system, which makes a remote working environment possible. With possible the possible integration it means you are notified with real time updates

Pros

Slack free licence is great value for money, it is extremely easy to use and with the allows for realtime communication while working remotely. It has great integrations allowing notifications in real time.

Cons

The only limitations I’ve come across is the limitations from the free licence. It has to do with how long messages are retained, but could be solved by prancing a licence if required

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)

Limited features at the time of the move. It did not meet our company requirements

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Cort R.

Data Analyst

Philanthropy

### "Slack Makes Team Communication and Integration Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 15, 2026

Pros

Slack integrates with so many different products that my company uses, and it makes it easy to communicate and collaborate with team members.

Cons

Sometimes the web version of Slack doesn't work quite as well as the app, but bugs are often resolved pretty easily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Sarah E.

Microbiologist

Hospital & Health Care

### "Slack is doing great !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 15, 2026

My experience on slack is amazing. I love the software so much to communicate with my colleagues. I use it for meeting,team collaboration, instant messaging etc……, I can recommend it always for colleagues.

Pros

I like as Slack makes me communicate with my colleagues easily at work and at home. It is very good for meeting. There is no bug issue on Slack. It is good for file sharing.

Cons

It is only just that it uses to drop too many notifications which could fine distracting and disturbing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anna M.

Customer Service Agent

Health, Wellness and Fitness

### "You still using Microsoft Teams ? "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2026

Pros

Slack makes team connections smooth and easy. I like the thread structures, mentioning anybody from any channel, file sharing, and video calls.

Cons

The free version is lacking too many features to be considered good, and the price per user license is also very steep.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

This wasn't my decision But I appreciate It. Microsoft Teams seemed heavy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tyra O.

People Operations Specialist

Computer Software

### "Love, love, love Slack! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2026

I love Slack. It's the first thing I check in the morning when I am ready to start my work day, and it's the last thing I check before logging off for the day. It's super dependable and I love using it every day.

Pros

I absolutely love Slack-- I don't know what I would do without it. I love that it has been to heavily adopted by my company-- we use it jsut as much as email if not slightly more. I love all of the innovation they have been doing with AI as well.

Cons

I really don't have much to say about Slack in regard to what I do not like. From time to time, I experience what seems to be a bug with their notifications in app-- it says I have many unread messages, but I am all caught up, this generally solves itself and is not an issue that is interfering with my use of he tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Aneta G.

Controller

Computer Software

### "Great communication tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 13, 2026

Pros

Great communication tool, the save for later and remind feature is my favorite. Lots of features that make collaboration easy

Cons

Can be overwhelming in volume so notifications have to be adjusted. Can take time organize into groups and mute.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135003/Slack/reviews/)

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[Flock vs Slack](https://www.capterra.com/compare/135003-151072/Slack-vs-Flock)[Trello vs Slack](https://www.capterra.com/compare/135003-211559/Slack-vs-Trello)[ClickUp vs Slack](https://www.capterra.com/compare/135003-158833/Slack-vs-ClickUp)[Miro vs Slack](https://www.capterra.com/compare/128955-135003/Miro-vs-Slack)[GoTo Meeting vs Slack](https://www.capterra.com/compare/135003-163332/Slack-vs-GoToMeeting)[Workplace from Meta vs Slack](https://www.capterra.com/compare/135003-168669/Slack-vs-Workplace)[Webex Suite vs Slack](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex)[Pumble vs Slack](https://www.capterra.com/compare/135003-218055/Slack-vs-Pumble)[Mattermost vs Slack](https://www.capterra.com/compare/135003-170524/Slack-vs-Mattermost) 

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