# Truora Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Truora Software - reviews, pricing plans, popular comparisons to other Background Check products and more.

Source: https://www.capterra.com/p/250763/Truchecks

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# 

 Truora Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Truora

## What is Truora?

Grow your business efficiently with our digital solutions. Background Checks: Automate your users and employees background verification for KYC and AML compliance. Digital Identity verification: Automate and simplify your users identity verification to be sure they are who they claim to be Electronic Signature: Collect signatures in a simple and seamless way WhatsApp Customer Engagement: Increase your conversion rate by automating your customer service, marketing campaigns and sales processes

## What is Truora used for?

[Background Check](https://www.capterra.com/background-check-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[Authentication](https://www.capterra.com/authentication-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Truora

4.8 (6)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.8 (3)

Value For Money

4.3 (6)

Value For Money

4.7 (3)

Customer Service

4.5 (6)

Customer Service

4.7 (3)

## Truora alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (136)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Verification

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Background Screening

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Researching and validating a person's criminal, educational, job or financial records

Criminal History Verification

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Verify an individual's arrest record through connection with a criminal database

Multi-Factor Authentication

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

Access Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Control and manage access to company resources

Credential Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Truora 68 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Researching and validating a person's criminal, educational, job or financial records

Software's ability to perform similar action on multiple similar files simultaneously

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Verify an individual's arrest record through connection with a criminal database

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Protect sensitive data for digital privacy

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Used as a promotional or demonstration tool in sales and marketing presentations

Identify and prevent suspicious activity

Validating the identity of an individual or entity through verification of personal information or credentials

Identify different languages

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Accounts held by members of an organization

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple languages

Share documents with different users to collect multiple signatures

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Digitally capture and store a person's handwritten signature

Create and design custom email signatures

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Extra layer of security that requires not only a password and username but also something specific to that user

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

4.3 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (6)

4.3

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (6)

4.5

Based on 6 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Adriana Maria M.

Administradora de emporedas

Banking

### "Facilidad y seguridad"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2023

mi experiencia con troura es de satisfacción total, me gusta lo rápido que obtengo los resultados

Pros

Esta herramienta ha mejorado el tiempo en la selección de mis candidatos, de fácil manejo.

Cons

claridad en la información, continuos correos informando cualquier falla en el sistema

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2023

Thank you for your feedback! Your response helps us improve to provide the best service possible.

Manuel Felipe D.

Driver's Success Manager

Information Technology and Services

### "Easy to use and affordable all-in-one BGC platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2023

Pros

Affordable and easy to use. Quick results and coverage for the largest Latin American economies.

Cons

It would be nice to have a better way to consolidate, verify, and approve/reject documents (other than IDs) collected during onboarding using WhatsApp chats.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you for your review! Your comments help us to keep improving and provide the best service possible. We will evaluate your request on additional document verification through WhatsApp.

DV

David V.

Director Comercial

Human Resources

### "Comentarios de AGDA Recursos Humanos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2023

El checar los antecedentes y background general de las personas que reclutamos es esencial para saber si son de confianza y si pueden permanecer en el trabajo, lo cual es muy importante para nuestros clientes.

Pros

El producto es muy facil de accesar y consultar, la respuesta es casi inmediata, el nivel de detalle que proporciona en caso de encontrar procesos pendientes de las personas y la calificacion total que proporciona basado en los hallazgos encontrados de las personas.

Cons

Hasta hoy no hay nada que no me guste, me parece muy buena herramienta para checar el background de nuestros candidatos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

Wilian B.

Backend Specialist

Information Technology and Services

### "Such as an expected tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2023

We need background check processing

Pros

Easy to use, valid data verification, great support

Cons

Easy integration with any platform, more customizable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you for your review! Your answers help us to keep improving and provide the best possible service.

AM

Arelii M.

Hiring Supervisor

Consumer Services

### "My experience with truora, easy and efficient."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 20, 2023

Great, before trurora I spent at least double of time recolecting information.

Pros

The features that we as company rely on are the verification and validation process on the cbackground checks. The visibility of the information makes the process easier.

Cons

I really enjoy interacting with the tools,.

Reasons for choosing Truora

Price and effectiveness

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you for your review! Your answers help us to keep improving and provide the best possible service!

AU

Anonymous User

Ejecutiva Multi skin

Transportation/Trucking/Railroad

### "Verificación de datos "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 2, 2022

Permite trabajar rápido al buscar diferentes personas por el rut

Pros

Antecedentes legales y financieros completos para poder evaluar a un cliente de manera real y poder aceptar o rechazar en una entidad

Cons

Ciertos nombres o antecedentes no son entendibles ya sea porque están transcritos directo desde el poder judicial,solo hay que guiarse por el puntaje

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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