# refive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about refive Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/250764/refive --- # refive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) refive ## What is refive? refive enables retailers to interact in new and powerful ways with their customers at the point of sale and post-purchase via smart receipts. Omnichannel merchants use refive to introduce customers to their digital ecosystem, to inspire repeat purchases with ai-powered personalised offers, to collect customer feedback and marketing opt-ins, to encourage online reviews and to reward loyalty. All made possible via high conversion in-store experience without intrusive hardware, apps or signups. ## What is refive used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for refive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.refive.io&name=refive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### refive 5.0 (1) VS. [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (3,745) Value For Money 5.0 (1) Value For Money 4.9 (3,371) Customer Service 5.0 (1) Customer Service 4.9 (3,431) ## refive alternatives [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) ## FAQs about refive Overview ### What company size and specific industries is refive built for? refive is designed for businesses that want to connect with and retain offline customers in the retail and hospitality sectors, serving companies from small and medium-sized businesses to large enterprises. Features and Usability ### What are the key features of refive? refive offers CRM and customer profiles for managing contacts, plus a customer database, customer history, and customer segmentation. It also includes communication and email management, customizable reports and branding, loyalty cards and rewards management, surveys and feedback, performance metrics, predictive analytics, reporting and statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does refive integrate with? refive integrates with retail, CRM, and marketing tools such as Cegid Retail, Lightspeed POS, Retail Pro, GASTROFIX, HubSpot CRM, Emarsys, Mailchimp, Mailjet, Moosend, Sender, orderbird POS, flour, and Zapier. These connections cover point-of-sale, customer data, email marketing, and workflow automation. Getting Started and Support ### What training and onboarding options does refive offer? refive provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does refive offer? refive provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available for support, so user experience details such as response speed, helpfulness, or recurring issues cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer History Access previous interactions or concerns to maintain customer relationships Customer Profiles Record customer information, purchase history, and other notes refive 21 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ GetResponse](https://www.capterra.com/p/153948/GetResponse/)[ Mailjet](https://www.capterra.com/p/130105/Mailjet/)[ Sender](https://www.capterra.com/p/139770/SENDER/)[ Moosend](https://www.capterra.com/p/147042/Moosend/)[ Cegid Retail](https://www.capterra.com/p/165391/Cegid-Retail-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jakob L. Wine Bar Owner Wine and Spirits ### "Gute und funktionale Software mit schnellem und netten Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2023 Top! Pros Benutzerfreundliche Software mit unkomplizierter Einrichtung und schnellem & netten Kundenservice. Cons Technische Einrichtung zu Beginn erfordert Unterstützung vom Anbieter - aber die ist gegeben! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.