# MAPRO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MAPRO Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/250782/MAPRO

---

# 

 MAPRO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MAPRO

## What is MAPRO?

MAPRO is the all-in-one solution for vacation rental management. We offer a feature-rich platform that caters to PMCs, homeowners, and travelers. Seamlessly connect to top sales channels like Airbnb, Booking.com, VRBO, Google, and over 50 more, revolutionizing your property management. MAPRO offers a wide range of features, from intelligent guest communication powered by AI to streamlined property maintenance and financial management. Join us in revolutionizing vacation rental management!

## What is MAPRO used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MAPRO

4.8 (10)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (10)

Ease Of Use

4.6 (1,524)

Value For Money

4.7 (10)

Value For Money

4.6 (1,456)

Customer Service

4.7 (10)

Customer Service

4.7 (1,497)

## MAPRO alternatives

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/250782/MAPRO/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Data Synchronization

4.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

For Vacation Rentals

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Online Booking

4.3 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Reservations Management

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Multi-Channel Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

MAPRO 82 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Designed for vacation rentals

Global distribution system used by online travel agencies to track availability and manage reservations

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Organize, prioritize, and manage incoming communications

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Report showing financial balance at the beginning and the end of the period, along with activity

Manage channel partners through a portal where they can access all product information

Web-based portal that helps distributors, partners and other service providers access marketing and sales content

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Length of rental

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (10)

4.7

Based on 10 reviews

## Pricing

Value for money

4.7 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (10)

4.7

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (10)

4.7

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Aline R.

General Manager

Hospitality

### "The best vacation home system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2024

Mapro helps a lot on my daily tasks with customers and our team.

Pros

It is a easy system and their customer service is always available to help

Cons

In this year, we don’t have any concerts about them, they are always available to help and listening our needs to make a better system.

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Their customer service took so long to help us when we need it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 11, 2024

Dear Aline, we're delighted to hear that our system enhances your daily tasks and team communication. Your feedback greatly contributes to making our services even better. Thanks for sharing your experience with us!

MD

Marcela D.

General Manager

Hospitality

### "Excellent service and customer care"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2024

My overall experience with Mapro is very positive. We practically started using Mapro as soon as they launched the company and we could see how much effort and improvement the \[sensitive content hidden\] made to make this a special platform for us.

Pros

Mapro is very easy to start using, and it has a great customer care team who is always available to help whenever you need them.

Cons

There is nothing I do not like about Mapro.

Switched from

[CiiRUS](https://www.capterra.com/p/134175/CiiRUS/)

Ciirus was very difficult to use and the customer service was not great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Dear Marcela, Thank you so much for your positive words and loyalty. We're thrilled to know you appreciate our efforts and our customer care team. Thanks for choosing us. Best,

DB

Debora B.

Reservation Specialist

Hospitality

### "They are wonderful! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2023

I love them! They are truly the best out of so many out there.

Pros

Mapro has an excellent software. It is easy to work with and it works 100% of the time. I mostly work with the reservations part and it is easy to learn and very self explanatory. I never have issues and working with customer service and sales, you need to have a reliable product and we do with Mapro.

Cons

I love everything about Mapro, they are always bettering themselves and they are excellent. Their customer support is amazing as well!

Switched from

[CiiRUS](https://www.capterra.com/p/134175/CiiRUS/)

Because Mapro is truly the best one out there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Dear Debora, Thank you for your kind words and support! We're thrilled to hear you're satisfied with our software and customer service. We aim to keep improving for valued customers like you!

MB

Michelle B.

CFO

Hospitality

### "Complete system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2023

Pros

The support is wonderful! and the system is the most complete of all that I have tested on the market...

Cons

It's part of the process and we understand, but some bugs in the system or some information that isn't yet 100% is what I would say. I think there should be a mobile version too! Using the system via the web on your cell phone is very bad...lol I know the system is for managing vacation home properties, but a more complete financial module would be great for a management company. It would help a lot in complete management.

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Dear Michelle, we appreciate your constructive feedback! We're delighted you find our support helpful and the system comprehensive. Thanks for your suggestions regarding the mobile version and financial module. We'll take these into consideration.

DR

Dante R.

Accountant

Financial Services

### "FIVE STARS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2023

Pros

Easy to use. Mapro is reliable and strong. Great for my industry!

Cons

Nothing to be considered. I really like and recommend MAPRO for all my Property Management Clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Dear Dante, Thank you for your positive feedback and recommendations. We're delighted to hear about your satisfaction with our product. Best, MAPRO Team

JS

Jessica S.

Manager

Hospitality

### "Amazing PMS for operational, but deficient for Resevation Control/integration w/ OTAs"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

November 27, 2023

Pros

Operation system w/ WO's , alerts, and recurring option

Cons

Reservation Control/integration w/ OTAs are too deficient and constantly with errors, where we don't have a customer support quick enough to assist, revenue loss is becoming a great concern

Switched from

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)

financial & operation system with liverez was non-existent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

John T.

Manager

Commercial Real Estate

### "Five Stars Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 26, 2023

Pros

Great customer support and great value for the cost. Makes it much easier to control cleaning schedules and share finances and occupation with owners. If you engage in using all the tools the platform offers, it makes a breeze to manage multiple properties.

Cons

The downside for me is that besides all the calculations being accurate and reflecting the data from the booking websites it is not very intuitive to make sense of how it is presented on the reservation summary. What is being charged from the guest, what is tax and what is our commission. But a little thinking gets you trough it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Diego E.

Manager

Real Estate

### "The best management software available on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2023

It has been great, not only the software but also the customer service. All 5 stars

Pros

Easy to use, friendly interface and professional team

Cons

So far Mapro has checked every box that my business needs.

Switched from

[CiiRUS](https://www.capterra.com/p/134175/CiiRUS/)

Referral from a property manager that was already using Mapro

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Cheliz P.

admin

Environmental Services

### "User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 24, 2023

Pros

i likehow convienietn, user friendly and organized it all is!

Cons

There is no downside. I liked using the system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Dear Cheliz, We're delighted to know you find our system convenient, user friendly and organized. We appreciate your positive feedback. Thank you!

KB

Kathleen B.

Hospitality Operations Manager and Listing Specialist

Hospitality

### "Kathleen's review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2023

An incredible experience with their features, customer service, features development. What makes me feel the most confident and well with MAPRO is that the team is always there helping and doing their best.

Pros

The costumer service is completely amazing, the whole team is always there anytime we need, doing their best to help us.

Cons

Just the calendar function some time ago, but today it is amazing, works properly and it is faster.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Dear Kathleen, thank you for your kind review! We are thrilled to hear about your positive experience with our team and the improvements made to the calendar function. Your support means a lot to us!

[View all Reviews](https://www.capterra.com/p/250782/MAPRO/reviews/)

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