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MAPRO is the all-in-one solution for vacation rental management. We offer a feature-rich platform that caters to PMCs, homeowners, and travelers. Seamlessly connect to top sales channels like Airbnb, Booking.com, VRBO, Google, and over 50 more, revolutionizing your property management. MAPRO offers a wide range of features, from intelligent guest communication powered by AI to streamlined property maintenance and financial management. Join us in revolutionizing vacation rental management!
Provider
MAPRO
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android
Training
Live Online, Documentation, Videos, Webinars
Support
Email/Help Desk, Chat, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep)
Boost your property management business with MAPRO. Our comprehensive software streamlines operations, enhances guest experiences, and connects you to major sales channels.
Content Source: MAPRO
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MAPRO Reviews
Pros
Mapro is very easy to start using, and it has a great customer care team who is always available to help whenever you need them.
The support is wonderful. And the system is the most complete of all that I have tested on the market.
Cons
Reservation Control/integration w/ OTAs are too deficient and constantly with errors, where we don't have a customer support quick enough to assist, revenue loss is becoming a great concern.
What is being charged from the guest, what is tax and what is our commission. But a little thinking gets you trough it.
"They are wonderful! "
Overall: I love them! They are truly the best out of so many out there.
Pros: Mapro has an excellent software. It is easy to work with and it works 100% of the time. I mostly work with the reservations part and it is easy to learn and very self explanatory. I never have issues and working with customer service and sales, you need to have a reliable product and we do with Mapro.
Cons: I love everything about Mapro, they are always bettering themselves and they are excellent. Their customer support is amazing as well!
Vendor Response
"Excellent service and customer care"
Overall: My overall experience with Mapro is very positive. We practically started using Mapro as soon as they launched the company and we could see how much effort and improvement the [sensitive content hidden] made to make this a special platform for us.
Pros: Mapro is very easy to start using, and it has a great customer care team who is always available to help whenever you need them.
Cons: There is nothing I do not like about Mapro.
Vendor Response
"Amazing PMS for operational, but deficient for Resevation Control/integration w/ OTAs"
Pros: Operation system w/ WO's , alerts, and recurring option
Cons: Reservation Control/integration w/ OTAs are too deficient and constantly with errors, where we don't have a customer support quick enough to assist, revenue loss is becoming a great concern
"The best vacation home system "
Overall: Mapro helps a lot on my daily tasks with customers and our team.
Pros: It is a easy system and their customer service is always available to help
Cons: In this year, we don’t have any concerts about them, they are always available to help and listening our needs to make a better system.
Vendor Response
"The best management software available on the market"
Overall: It has been great, not only the software but also the customer service. All 5 stars
Pros: Easy to use, friendly interface and professional team
Cons: So far Mapro has checked every box that my business needs.
