# Crelio CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Crelio CRM Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more.

Source: https://www.capterra.com/p/250788/Crelio-CRM

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# 

 Crelio CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Crelio CRM

## What is Crelio CRM?

Crelio Patient Engagement Solution helps you stay connected with your patients seamlessly. Integrate your website into an online store with personalization & localization to collect orders & payments. The software enables you to boost your lab's online presence with social media integration while promoting easy-to-create healthcare packages on different channels online. Automate communication & notifications to patients. Whitelabel reports and automate patient feedback for improved retention.

## What is Crelio CRM used for?

[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$550

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Crelio CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://creliohealth.com/&name=Crelio CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crelio CRM

0.0

VS.

[4.4 (35)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting Price

$550

Flat Rate, Per Month

Starting Price

$350

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.2 (35)

Value For Money

0.0 (0)

Value For Money

3.9 (30)

Customer Service

0.0 (0)

Customer Service

4.2 (30)

## Crelio CRM alternatives

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Chat/Messaging

Communicate using direct chat or messages within the system

Client Management

Manage contact details and communication with clients

Crelio CRM 23 features

Manage various aspects of appointments including booking, rescheduling, canceling

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatically create schedules based on business needs or employee availability and qualifications

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage, store and organize emails within the system or via third-party apps

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Automate workflows and trigger campaigns based on customer actions

Records of patients' medical history

Access software remotely via mobile devices

Manage and support multiple locations

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Managing and tracking patient health, progress, communication, and treatment plans

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Get Advice

We can help you find the software with the features you need.

## Pricing

Starter

$550.00

Flat Rate,Per Month

It includes:

-   Order Management
-   Outsourcing Management
-   Lab Reporting Management & Interfacing
-   File Attachment to Reports
-   Audit Trail
-   Sample Segregation & Barcoding and Logistics
-   Fax Integration Available At Cost
-   Credit Card Payments
-   HIPAA compliant communication
-   Support 7 AM 5 PM Eastern Time
-   0 Provider Portal Logins
-   1 User Login
-   2 Analyzers

Standard

$1,250

Flat Rate,Per Month

It includes:

-   Sample Pre-Processing & Archival
-   QC & Middleware Interfacing
-   Lab Performance & Quality Control Management
-   TAT Analytics
-   Auto-Approval
-   Critical Call Outs
-   Reflex Testing Workflows
-   Custom Report PDFs
-   Send Out Workflows
-   Consent Workflows
-   Integration Dashboard
-   Support 7 AM 5 PM Eastern Time
-   20 Provider Portal Logins
-   5 User Logins
-   3 Analyzers

Advanced

$2,500

Flat Rate,Per Month

It includes:

-   Support for Multiple Collection Centers and Operation Sites
-   Multi-Location Patient Search
-   Branch Management
-   Cross-Location Result Transfers
-   Branded Provider Portal & Communication
-   Inventory Management
-   Integration Dashboard
-   Group Ordering From Excel/CSV
-   AOE Workflow
-   24x7 Online Support Included, On-site Support at Additional Charges
-   100 Provider Portal Logins
-   10 User Logins
-   5 Analyzers

Advanced Plus

$4,500

Flat Rate,Per Month

It includes:

-   On-site support
-   Custom Alerting Rules
-   Unlimited Report PDF Configurations
-   Custom Localization
-   Advanced Inventory Management
-   3 Day On-site Support Included + Dedicated AM
-   200 Provider Portal Logins
-   20 User Logins
-   8 Analyzers

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)