# Crelio CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crelio CRM Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more. Source: https://www.capterra.com/p/250788/Crelio-CRM --- # Crelio CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Crelio CRM ## What is Crelio CRM? Crelio Patient Engagement Solution helps you stay connected with your patients seamlessly. Integrate your website into an online store with personalization & localization to collect orders & payments. The software enables you to boost your lab's online presence with social media integration while promoting easy-to-create healthcare packages on different channels online. Automate communication & notifications to patients. Whitelabel reports and automate patient feedback for improved retention. ## What is Crelio CRM used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $550 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crelio CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://creliohealth.com/&name=Crelio CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crelio CRM 0.0 VS. [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $550 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (11) Value For Money 0.0 (0) Value For Money 4.0 (9) Customer Service 0.0 (0) Customer Service 4.1 (11) ## Crelio CRM alternatives [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (45)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Crelio CRM Overview ### What company size and specific industries is Crelio CRM built for? Crelio CRM is designed for medical diagnostics labs and clinics of different sizes, including standalone, multi-center, D2C, corporate, and hospital-based labs. It fits organizations in the healthcare diagnostics sector that need CRM support for lab operations and patient-facing services. Features and Usability ### What are the key features of Crelio CRM? Crelio CRM offers appointment management, automated scheduling, and patient management for organizing visits and records. It includes client and communication management, chat and messaging, email management, and patient communications. Additional features include customizable fields and templates, reporting and statistics, marketing automation, audience targeting, multi-location support, and HIPAA compliance. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Crelio CRM starts at $550 per month for the Starter plan, with Standard at $1,250, Advanced at $2,500, and Advanced Plus at $4,500. Fax integration is available at cost on Starter, while Advanced includes 24x7 online support and Advanced Plus includes 3 days of on-site support plus a dedicated AM. Getting Started and Support ### What customer support options does Crelio CRM offer? Crelio CRM provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations with these channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chat/Messaging Communicate using direct chat or messages within the system Client Management Manage contact details and communication with clients Crelio CRM 23 features Manage various aspects of appointments including booking, rescheduling, canceling Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatically create schedules based on business needs or employee availability and qualifications Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Manage, store and organize emails within the system or via third-party apps Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Automate workflows and trigger campaigns based on customer actions Records of patients' medical history Access software remotely via mobile devices Manage and support multiple locations Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Get Advice We can help you find the software with the features you need. ## Pricing Starter $550.00 Flat Rate,Per Month It includes: - Order Management - Outsourcing Management - Lab Reporting Management & Interfacing - File Attachment to Reports - Audit Trail - Sample Segregation & Barcoding and Logistics - Fax Integration Available At Cost - Credit Card Payments - HIPAA compliant communication - Support 7 AM 5 PM Eastern Time - 0 Provider Portal Logins - 1 User Login - 2 Analyzers Standard $1,250 Flat Rate,Per Month It includes: - Sample Pre-Processing & Archival - QC & Middleware Interfacing - Lab Performance & Quality Control Management - TAT Analytics - Auto-Approval - Critical Call Outs - Reflex Testing Workflows - Custom Report PDFs - Send Out Workflows - Consent Workflows - Integration Dashboard - Support 7 AM 5 PM Eastern Time - 20 Provider Portal Logins - 5 User Logins - 3 Analyzers Advanced $2,500 Flat Rate,Per Month It includes: - Support for Multiple Collection Centers and Operation Sites - Multi-Location Patient Search - Branch Management - Cross-Location Result Transfers - Branded Provider Portal & Communication - Inventory Management - Integration Dashboard - Group Ordering From Excel/CSV - AOE Workflow - 24x7 Online Support Included, On-site Support at Additional Charges - 100 Provider Portal Logins - 10 User Logins - 5 Analyzers Advanced Plus $4,500 Flat Rate,Per Month It includes: - On-site support - Custom Alerting Rules - Unlimited Report PDF Configurations - Custom Localization - Advanced Inventory Management - 3 Day On-site Support Included + Dedicated AM - 200 Provider Portal Logins - 20 User Logins - 8 Analyzers Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.