# Page 3 | Unanet CRM by Cosential Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Unanet CRM by Cosential the right CRM solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/250925/Cosential/reviews

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Unanet CRM by Cosential

4.4 (69)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Unanet CRM by Cosential

## Showing most helpful reviews

Showing 51-69 of 69 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Benny H.  
Project Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Overall Impression"

January 6, 2022

3.0

Pros

Allows users to keep track of records, easy to navigate.

Cons

needs better presentation and interface.

Review Source

AI

April I.  
Director  
Construction  
Used the software for: Less than 6 months

### "CRM Masterpiece"

March 20, 2018

5.0

Amazing and organized CRM system with Trackable data. Integration with Procore to reduce double entry in new job setups. A great marketing publisher that if used correctly will update resumes, brochures, and all marketing material

Pros

Houses all our CRM information, ties in with outlook, easy to update, marketing tool to keep resumes and brochures updated is great

Cons

Very tedious set up process - but staff very helpful setting it up and keeping it organized and weeding through all lists and data and dulications

Review Source

DB

Deborah B.  
  
  
Used the software for:

### ""

July 19, 2011

4.5

Cosential provides us with a comprehensive database, allowing us to quickly access projects and data used for generating proposals, track our hit rates, follow up with opportunities, and run reports. The system has no problem managing our average workload of 75 proposals a month, 850 employees and over 6000 projects. Furthermore, Cosential makes it easy for us to efficiently store, search and retrieve the information we need. We used a different CRM system prior to beginning with Cosential, and the implementation team made our transition the easiest experience I've ever had. The team helped me successfully meet our implementation deadline, with very little complications along the way. Customer service at Cosential is personal, attentive and understanding of the A/E industry. They treat their clients like members of the development team, rather than as mere customers.

Review Source

SB

Sabrie B.  
Marketing  
Construction  
Used the software for: 2+ years

### "If you are an AEC firm, Cosential is the way to go for a CRM."

September 22, 2016

4.5

Pros

It geared toward the Architect/Engineer/Construction field only. Customer service is wonderful!!

Cons

A little dated and a fully functioning app (right now it is just limited).

Review Source

GL

Gretchen L.  
Marketing Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Exploring All Aspects of our Cosential CRM"

August 8, 2017

4.0

I look forward to learning the software completely and being able to take advantage of all the great features that Cosential CRM has.

Pros

I like how it can captures and links so much information between clients, contacts and opportunities.

Cons

Some features are still not working correctly and/or they are replacing with different features but I'm finding there are lots of issues still they haven't worked out which can be frustrating when learning a new system.

Review Source

GP

Gonzalo P.  
Accountant  
Consumer Services  
Used the software for: 1-2 years

### "Amazing Tool for managing Sales Processes"

October 8, 2020

5.0

Overall it is a great product, it's a great way to manage your pipeline and project sales process.

Pros

The reporting features are the best thing about Cosential! the ability to build widgets and reports based on your database are the best!

Cons

the only thing that I would say is a negative is that sometimes you might have to double input data, it depends on how you use the software but that could potentially be a downside

Review Source

VR

Verified Reviewer  
Sr. Marketing and Proposal Coordinator  
  
Used the software for: Less than 6 months

### "Excellent Product. Terrific implementation specialist"

December 21, 2017

5.0

Pros

Data management, a Full snapshot of sales/marketing Ease of implementation. Our specialist is professional, efficient and beyond supportive

Review Source

JY

Jennifer Y.  
  
  
Used the software for:

### ""

July 19, 2011

5.0

After much research, I set my last firm up with Cosential. After using other products that were ten times the price, I was surprised to find that Cosential gave me all of the features - and more - that I had gotten from similar CRM systems. As a result, I immediately implemented Cosential when I changed firms. I also incorporated Cosential into my priority-based client management system, and the solution is working wonders for my firm. We utilize it to its fullest potential, and it tackles a multitude of tasks that were previously daunting. I highly recommend Cosential to anyone. Thanks!

Review Source

KK

Kayla K.  
Marketing Coordinator  
Construction  
Used the software for: Less than 6 months

### "Great tool for General Contractor Marketing/Business Development!"

August 24, 2016

4.5

Pros

The dashboard and workflow system are excellent tools. As a very visual person, the ease and impact of the dashboard widgets are a great. Seeing your information in charts and graphs really help to monitor our marketing progress. The automated alerts and notifications from the workflow system are excellent as well. Easy and efficient way of letting the team know when there are new prequals, awards, proposals, etc.

Cons

There are a couple of areas that would be better suited for our needs if the customization was available. But all in all, the program works great for us and is getting our tracking on track!!

Review Source

CA

Carolyn A.  
Administrator  
Construction  
Used the software for: Less than 6 months

### "The customer service rep our implementation specialist, was wonderful. "

December 19, 2017

5.0

Ongoing Insight into our marketing and business development efforts.

Pros

The integration with Outlook is hands down a great feature. We do not have to reinvent the wheel and can continue using software that we know and understand.

Review Source

KS

Katie S.  
  
Mechanical or Industrial Engineering  
Used the software for:

### "Cosential User in Implementation Phase"

April 3, 2014

4.5

Pros

Cosential is designed specifically for the architecture, engineering, and construction industry, so it fits our needs better than any other platform I know of. It also has a lot of functionality and is customizable. I like that all of the current and future features are included so there are not hidden charges for additional functionality.

Cons

Fixes to our data import do not always happen quickly.

Review Source

EL

Elizabeth L.  
  
Mechanical or Industrial Engineering  
Used the software for:

### "Cosential Review"

October 13, 2014

3.0

Pros

I like that it brings many aspects of company relationship together in one place: opportunities, projects, and contacts. Before Cosential, our information was in separate places. Now, it is more like a one-stop shop.

Cons

Sometimes, formatting changes are made to the system that affect how my data appears (e.g., formatting bullets or paragraph spacing for resumes).

Review Source

MH

Matt H.  
  
Construction  
Used the software for:

### "Love it! It is already customized to fit our needs as a GC."

June 13, 2014

4.5

Pros

Being a general contractor, the best part about it is that it is already customized to fit our needs. It is clear that they have studied how AEC professionals sell and procure work and have tailored the program to meet these needs.

Cons

The mobile app is terrible; however, they claim to have a new one in production that should be rolled out soon.

Review Source

LM

Laura M.  
  
Management Consulting  
Used the software for:

### "Cosential review"

October 30, 2014

3.5

Pros

Ability to enter narrative information about a project or business lead, and to cross-reference information.

Cons

There can be a lot of redundancy of information; however, I like that you can enter/use as many or few fields as you want.

Review Source

KL

Kym L.  
  
Construction  
Used the software for:

### "Love Cosential!"

October 13, 2014

5.0

Pros

It is very easy to use and very intuitive. I like that you can suggest enhancements. The support staff is very approachable.

Cons

I really like this product and cannot honestly think of anything I like least.

Review Source

BT

Brett T.  
  
Construction  
Used the software for:

### "Overall a good product with some minor shortcomings"

October 13, 2014

4.0

Pros

I like the willingness to tailor the product to meet the specific needs of our organization.

Cons

Some of the updates that have been promised were very slow to be implemented.

Review Source

DD

David D.  
Business Development  
Construction  
Used the software for: Less than 6 months

### "The on-boarding process could have been easier. Cosential worked with us the whole way, but I would not describe it as user friendly."

February 15, 2018

3.0

Pros

I like that three offices can sync and share information easily. The contacts manager is the best feature so far.

Cons

There are some limitations and entering information requires some time. After the training I was still unsure how to do a few things and it took a while to read through the training material.

Review Source

AG

Amanda G.  
  
  
Used the software for:

### "Great for the Industry"

November 11, 2016

5.0

Great CRM system for the A/E/C Industry at extremely competitive price. Training process takes time as the CRM comes fully loaded with features. No additional costs for add-ons.

Review Source

MM

Meg M.  
  
  
Used the software for:

### "Business Development Manager"

October 26, 2016

4.0

I appreciate the timeliness of the Cosential staff in helping our firm achieve our goals with a CRM Database.

Review Source

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