# Page 2 | Twilio User Authentication & Identity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Twilio User Authentication & Identity the right Identity Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250929/Authy/reviews --- Twilio User Authentication & Identity 4.8 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Page 2 - Reviews of Twilio User Authentication & Identity ## Showing most helpful reviews Showing 26-50 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CE Christian E. Senior System Administrator Information Technology and Services Used the software for: 1-2 years ### "Reliable Authentication App" August 4, 2021 5.0 I am very pleased with this software as it helps prevent account lockouts when you lose your mobile phone. Pros I immediately switched to Authy from other freely available authenticators because of its features. Some of which are: - Information can be viewed on multiple devices regardless of the platform and this is not possible with other popular Authenticators out there. - Has a backup feature, in case you misplace your phone or device, you can restore access with a known password only. - Setup is relatively easy and straightforward. Cons I do not think there is a drawback to using this tool as far as I know. This is my opinion only. Review Source AH Anne H. Publisher Publishing Used the software for: 2+ years ### "Easiest Authenticator I've Found" June 6, 2021 5.0 I use 2FA wherever possible so this program makes things much easier. I like I can easily identify the service by the logo. Pros I got this app after I got a new phone. Previously, I had Google Authenticator, but they wanted me to re-enter everything. However, the incident made me look for alternatives, and I found this one. Even though Google has remedied this earlier problem, I'm happy with Authy and see no reason to switch. Cons I wish I could better organize the apps. Maybe drag and drop based on usage. There is a good search function though. And ideally, I'd like to see a password feature added. Reason for choosing Twilio User Authentication & Identity The right balance between ease of use and features. Review Source MF Mauricio F. Director Online Media Used the software for: 2+ years ### "Secure your accounts with Authy" March 5, 2022 4.0 Robust software, been using it for years across multiple phones and computers. I recommend it to anyone thinking of using a software-based 2FA solution. Pros Authy is my preferred software authenticator app because of its synchronisation capabilities. Desktop or mobile, 2FA codes are available everywhere you need them, with encryption and password security. Cons The UX needs a bit of work. Just small things like accounts not being in alphabetical order when you try to manage them. Review Source Emily B. Business Manager Accounting Used the software for: 6-12 months ### "Extra Protection" November 19, 2020 5.0 I just use this to remotely log into our accounting company's server. It gives the owner that extra layer of protection. Pros Once it has been set up, its extremely easy to use. I like that there is a clipboard option, so I can easily save the code it gets me and paste it into the program to log in. Cons Save the original code sent to you! I had to install it on a different computer, but the program I need it for only gives you the code the 1st time you log on. I had to have the person who set it up remove me from her end so it would give me the code again when I logged in. Review Source VR Verified Reviewer Lead UI Developer Computer Software Used the software for: 1-2 years ### "Add an extra layer of security made easy" May 13, 2022 5.0 Pros Easy backup, smooth switch between authentication targets. It's free :D! Cons I can not think about any con. Yep I have nothing, it's a solid app. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Easy on more devices" October 17, 2021 4.0 This is the best 2FA software because of the ease of use and the multi-device option. Your accounts are back upped too, so you cannot lose them! Pros Authy is usable on every device you have. Multi-device setting is an option, so you are free to use it. All your 2FA codes always available! Cons There are no missing functions or settings. I like it. Review Source Vishal N. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Two-factor Authenticator Tool" December 1, 2020 4.0 Pros I using this tool for my Two-factor authentication its help to lock my sensitive details and files more secure way. Also use for remote login to connect the company server. Cons There no issue with this tool its perfect tool made for Two-factor authentication to people who working from home so want more security and this tool provide it. Review Source JP Jordyn P. HR Computer Software Used the software for: 6-12 months ### "Easy to use, doesn't take too much time" April 5, 2022 4.0 its been great. provides great security and you can add several different apps in there at once and then i just get a quick text to my phone to provide me the number which is very easy. Pros Feels secure and I am happy to take the one extra step to ensure security. it is very simple to use with one or two click. i like that you can add several different sites in the app so that if you have to do two factor authentication in a few places it is all just a one stop shop and they make it really easy to get to. Cons it says it will remember me for a certian amount of days but i always find that i always have to continue to do the extra step and it doesn't remember me Review Source DC Danilo C. CEO Photography Used the software for: 2+ years ### "Practical and Efficient" August 25, 2021 5.0 I often use it to access codes that are randomly generated to gain access to two-factor security. Pros Extremely useful in securing websites that require two-factor security. Even being uninstalled it does not lose user settings. Cons I haven't found anything I dislike in this app. Review Source LS Luke S. founder Information Technology and Services Used the software for: 2+ years ### "2FA for the average user" May 18, 2021 5.0 Overall, we have no complaints. It's a great tool, especially at the free tier. Pros Twilio has done a great job with Authy. My favorite feature is the ability to use my 2FA codes on multiple devices without re-doing the 2FA authentication for each device. Cons The biggest learning curve of Authy is simply navigating the app. There are things that I think should be in different places, like certain settings. Another minor annoyance is that you can't rearrange or sort the accounts. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Duo didn't have the multiple device option. Review Source VR Verified Reviewer Senior BI Data Engineer Market Research Used the software for: 6-12 months ### "Great 2FA tool!" October 18, 2021 5.0 Pros The backup! With the extra layer of security that are password managers or 2FA tools, it can be a bit scary in case you lose access to these (or if you lose your phone). Having a backup with Authy definitely brings some piece of mind! Cons A 2FA app is not supposed to do much, but in the case of Authy, it does it very well, so as far as I'm concerned, there's nothing I really don't like. Review Source IK Ismail K. Author Business Supplies and Equipment Used the software for: 6-12 months ### "Best Authenticator App" December 31, 2022 5.0 Pros Twilio Authy is the free best authenticator app that has many options, making it easier to authenticate your accounts.Adding new accounts to your Authy account is extremely easy, you just need to enter your private key or scan the QR Code. After that, it will automatically generate one-time passcodes that will be expired within the next 30 seconds. Cons Recovering your account takes 24 hours in case you've lost your phone. Review Source OK Omar K. Digital Leader Insurance Used the software for: 2+ years ### "A great two factor authentication tool" July 3, 2020 5.0 Perfect product Pros That i can lock my account with a password for extra security Cons Sometimes when i copy the code and the timer reaches zero i attempt to copy the new code but it copies the old one instead Review Source VR Verified Reviewer Development Manager E-Learning Used the software for: 2+ years ### "Reasonable MFA tools" October 31, 2022 4.0 Pros Reasonably easy to configure; good built in synchronization Cons Difficult to manage lots of different MFA tokens Review Source CG Carvin G. Accountant Financial Services Used the software for: 1-2 years ### "Authy review" August 25, 2021 5.0 10/10. Does what it needs to do well. Pros Ease of use. As we needed two factor authentication for multiple platforms we needed a simple and effective program to do this and Authy was the answer. Cons Nothing. The software is simple to download and use. Review Source GG Guilherme G. Realtor Real Estate Used the software for: 6-12 months ### "Best 2FA solution I found so far" January 7, 2022 5.0 Pros Authy allows me to secure many different accounts with 2FA in a multi-device solution, I find it very useful and easy to set-up. Cons The mobile app design could be more likeable, sometimes I find it quite simple. But no comments at all about its usability, its defintely a great app. Review Source sP sebastian P. gerente Construction Used the software for: 1-2 years ### "Muy rapido, comodo y seguro de usar" November 28, 2023 5.0 Pros la facilidad de su uso, intuitivo y da garantias de seguridad Cons a veces es necesario recordar la clave de acceso Review Source CR Calebe R. CEO Computer Software Used the software for: 6-12 months ### " AUTHY ANALYZE" August 9, 2020 5.0 in general it is a great security software, its features are indeed wonderful. Pros the proportional software a huge security for my other applications, it is in fact a cutting edge tool to keep data safe. Cons I have no negative points for this marvelous application, as it presents a slight slowness, but nothing that interferes with its various functionalities related to security. Review Source Jessi F. Director of Marketing and Operations Consumer Goods Used the software for: Less than 6 months ### "So much better than text codes" July 30, 2021 5.0 Pros I hate all the one time code texts - this eliminates those! Cons That not every account lets me use it! It should be everywhere! Review Source DF Daniela F. Human Resources Assistant Pharmaceuticals Used the software for: 1-2 years ### "Great option for extra security" May 13, 2021 5.0 I am satisfied with Authy and what it offers. I'll keep using it and adding more accounts when I can. It does make me feel safe when it comes to my information. Pros It's easy to implement and set up in general. And some of the other accounts where you can use Authy offer extra benefits when you link them, so it's truly a plus. Cons Maybe have more other services that can be linked to Authy, so all my information can be secured Review Source JD Jelle D. Software Developer Consumer Goods Used the software for: 1-2 years ### "My favourite authentictor app" February 9, 2022 5.0 Pros I have been using Authy for some years and I use it on multiple devices. It's very easy to use because you can easily transfer between devices. This way I don't feel dependent on one device. Also the app looks and works great. Cons I personally can not think about anything I disliked about Authy. Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) Authy could share data easily between devices and has a great working app. Review Source BS Belen S. Owner Animation Used the software for: 1-2 years ### "Fast and easy " July 8, 2021 5.0 Pros I use it for envato for a few clients and I like it that is fast an easy to use. Easy to choose different accounts and instantly get token. Cons I wouldn’t really dislike anything. It is a very straight forward app. Just to generate tokens for authentication, that’s it. And it works perfectly for that. Review Source VR Verified Reviewer seller Arts and Crafts Used the software for: 6-12 months ### " Serviço de configuração de segurança execelente." March 21, 2022 4.0 Pros Posso fazer a copia do codigo Token facilmente no botão copiar do lado direito, em um outro app eu tinha que ver e digitar, e as vezes não dava tempo de colocar o codigo na autênticação. Cons O app é facil de usar, não tenho problemas. Review Source NJ Nelini J. Academic Instructor Higher Education Used the software for: Less than 6 months ### "One of the top Authentication software" May 7, 2020 5.0 Overall, top-quality software that I can recommend for 2FA. I installed this software as I need to use 2FA for presearch app and It suggested me to install Authy. I was a novice user. But, I was able to get to know with it and use it. Though, I am still learning some features and functionalities. Pros Really good quality software for 2FA (Two- Factor Authentication). You are allowed to handle many devices via one account. A good way to secure your data. I highly recommend this software. Cons I forgot the password of this app and it took a long way to restore my account. But, it made me feel that this software has high-security features. Review Source JH Jamintha H. Academic Instructor Higher Education Used the software for: 6-12 months ### "Review for Authy" February 17, 2021 5.0 Apart from the above fact, rest of the features are good. I recommend everyone those who want to safe their accounts thoroughly use Authy. Pros The best app for increase the security of our online accounts. we can protect our accounts from hackers. Since we are doing researches and store our results in online accounts, we need to protect the accounts. Therefore, I recommend my students use this app as well. Cons When we set up our accounts it asks a mobile number which connect to the account. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.