# Page 3 | Azibo Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 3 - Capterra's in-depth exploration of Azibo Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Azibo Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/250949/Azibo

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Page 3 - Azibo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Azibo

## User reviews

JH

Jamin H.

Managing Partner

Real Estate

### "Solid Replacement for Cozy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 14, 2022

Pros

Convenient set up for collecting rent. Tenants appreciate the ease of use.

Cons

"Late" payments calculated based on arrival rather than date of submission makes for frustrated tenants.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your feedback Jamin! We've taken your feedback on late payments and released an update which enables landlords to determine late fees based on either the "sent by" or "arrive by" date. Please reach out to us if you have any questions.

DA

Dj A.

Relocation Concierge

Real Estate

### "Makes life easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

It's great!

Pros

It puts all of our payments in one place for all of our properties.

Cons

Some users have a challenging time setting up an account and submitting payments when they first get started.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for the review! We're glad you're getting the most out of our platform. Our customer success team is around to help with any assistance with new tenants getting set up on the platform. Please email us at support@azibo.com.

AT

Andrew T.

Owner

Commercial Real Estate

### "Great for rental payments management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 14, 2022

Works as advertised.

Pros

Handles rent collection well, automatically assesses late fees, reminds tenants to pay on time

Cons

Needs to have the ability to charge a per/day late fee (cumulative)

Reasons for choosing Azibo

Not applicable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thank you for your feedback, Andrew! We've already released enhancement to how landlords enforce and collect late fees. Your specific feedback has been communicated to our product team. Stay tuned for additional late fee functionality.

KC

Karen C.

Realtor and Property Manager

Real Estate

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

Extremely satisfied and wish all our renters would accept the invitation to participate.

Pros

Real Time tracking of rent paid and automatic late fees added according to owner’s wishes. It’s great that tenants can set themselves up and they seem to have more control than with other platforms.

Cons

Any time I’ve encountered a “con” customer service has been extremely helpful. They’ve always been able to resolve issues I thought were glitches.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reasons for choosing Azibo

Still use Quickbooks, but both products used together are just what I need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your feedback, Karen! We're pleased that you're making the most of our platform and have had a positive experience. We pride ourselves in providing great customer service and we're happy to help in any way we can.

JP

Jeremy P.

Owner

Real Estate

### "Great value"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2022

Pros

Nice to keep things organized. I like the auto payment feature and direct deposit available.

Cons

Do not like that tenants cannot make partial payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Hi Jeremy, thanks very much for your feedback. We've taken your feedback and introduced the ability for tenants to make partial payments earlier this month. Please reach out if you have any questions!

TC

Theresa C.

Owner

Real Estate

### "Very Good Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

Pros

It's great to go to one place and handle all of your properties rents and expenses. Customer service is great, they always respond in a timely manner.

Cons

It takes a little getting used too like most things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

We're glad to hear you're enjoying the platform and thanks for your comment about our customer service!

PP

Philip P.

Pharmacist

Pharmaceuticals

### "Azibo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 14, 2022

Pros

Nice to have all property managed on one site

Cons

A bit confusing at first trying to navigate the site

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for the review Philip. Improving the user interface is one of our top priorities and we look forward to making the platform even better in the months ahead!

SA

Suhail A.

Sr.Staff

Computer Hardware

### "Great Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2022

When I interacted with the Azibo support, I was pleasantly surprised by their quickness and immediate attention to notonly respond to my issues but also got impressed by their proactiveness to fix the issue by fizzing their software. I am very pleased with the ease of use and the overall quality of the support provided by Aziibo team. Thank you Azibo Team! Keep it up even after you grow BIG.

Pros

I liked the ease of use and extensibility.

Cons

Recent changes to the late fee date setup. Azibo team has realized the issue and told me that the will be reverting back to original setup that worked very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your feedback Suhail! We've taken your feedback on late payments and released an update which enables landlords to determine late fees based on either the "sent by" or "arrive by" date. Please reach out to us if you have any questions.

MM

margaret m.

landlord

Medical Practice

### "azibo review of software to collect rents from tenant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

overall it has been positive and gone well

Pros

Easy to use, free software both to me and my tenants

Cons

occassional glitch with late fees, or confusion on what day the late fee will actually hit, and technical issues to correct or change it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your review Margaret! Glad to hear how easy it is to use our platform. As you may already know, we've introduced enhancements to our late fee structure and have received positive reception so far. Please don't hesitate to reach out with any other questions or concerns.

DN

David N.

Member-Manager

Real Estate

### "Tenant Rental Payment Portal"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 14, 2022

As my tenants renew I'm getting them on the portal. I can track their payments remotely and I also like a record of their payment dates. Overall I have had a good expereince with Azibo. The name-Azbio- is kind of funky. I'm glad it ends with .com.

Pros

The cost is what signed me up. We were using Cozy.co and got kicked off the platform. I like the ability to set up recuring charges and not have to worry about rental checks getting lost in the mail. I also like the option for my tenants to use a credit card to pay rent.

Cons

I would like a "send my tenant an invoice" for services or partial rent payments at the beginning of a lease term. I would also like to attach my lease document to their profile, and have the ability to upload my lease so they could sign it remotely. Also, let them apply for space on the portal plus pull a credit report. I would pay a subscription fee If you offered a premium package of these features for commerical tenants...not just apartment tenants.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Hi David, many thanks for your feedback! We've introduced a number of new features recently including the ability for your tenants to send you partial payments. Separately, we've provided the other feature requests to the product team and look forward to improving the platform even more.

PM

Paul M.

President

Real Estate

### "A sturdy platform for the residential landlord "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 14, 2022

Pros

Azibo offers straightforward online rent collection for landlords.

Cons

The user interface is just OK, it feels less polished and smooth vs. Cozy, which was my previous platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for the review Paul! We will continue to work closely with our customers to enhance the platform to create a great user experience. We appreciate the feedback and look forward to making the platform even better!

KB

Kerry B.

Owner

Real Estate

### "Safe and Secure way to get Rent"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2022

Pros

\- FDIC insured so it is a safe way to get rent payments! - ability to have tax prep documents emailed over in spreadsheets that can be forwarded over to accountant - reduces need to communicate with tenants during rent time and puts all responsibility in their hands - great customer service and assistance if you need it - ability to make adjustments to tenants rent payments (like if a tenant makes partial payments monthly rather than one sum payment) - open ears when it comes to problems or suggestions

Cons

\- no app, so when you have to do things it is easy on a computer but not a phone - not easy when it comes to tracking transactions - like no pictures of check when a withdrawal is made - slow deposit or fund transfer time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your review, Kerry. We're glad that you've had an overall positive experience with us!

LL

Liza L.

Owner

Real Estate

### "Improve your work flow and list filters"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 14, 2022

I find it clunky to use but it has been providing the function that my business needs. It would be nice if there was a way to integrate payments into my QuickBooks. Right now I am printing out a list from the web site or printing individual payment notifications and manually entering the data into QB. This can introduce errors.

Pros

It provides the service I needed: SMS notification for online rent payments. My preference would be to use QuickBooks for everything but their online payment system is email only. Many of my tenants do not use email.

Cons

It is a pain to navigate. There are several paths that are hard to back out of if I have chosen poorly. There is an overall demand in the UI that I hand over more of my operations and financing than I want to. This is not an accounting program. I need to facilitate payments only. Contact list is ordered by FIRST NAME which is super annoying. Properties are listed by time of creation which is also super annoying. If you insist on doing it your way, please let me change it to my way. It is also really hard to delete tenants who choose not to use the system.

Reasons for choosing Azibo

QB alternatives were expensive and were either "easy" QB or super focused on marketing and tenant portals. I just needed to add online payment processing for tenants who use SMS messaging, not email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your review! We really appreciate your feedback and always strive to make our platform great for landlords. We've passed this feedback to our product team and will continue to make the platform as user friendly as possible. If you have any other questions or feedback, please reach out to us at support@azibo.com.

EM

Eva M C.

director

Health, Wellness and Fitness

### "Big monthly headache off my shoulders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

Very easy to set up and my renters had no problem transitioning to it.

Pros

Since we've begun to use Azibo, I no longer need to remind people that their rent is do, collect checks, etc. My renters sign up on Azibo and the whole rental process is automated. No more late rents or 'I forgot.' So much easier to manage my rental property. Even renters that were always a few days late, now have it on autopay!

Cons

There was a glitch in the program after only a few months of using it, that reminded all my renters that their rent was due for the last 6 months. Freaks them out! But it was corrected that same day. As Azibo involves collecting money and such, it was a little nerve-racking. Other than that, no cons. It's easy to use and does what I need it to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your feedback Eva! We're glad you're having a great experience with us so far. Also, happy we were able to resolve the issue promptly and we'll look to continue to provied excellent customer service.

LA

Lucky A.

Owner

Real Estate

### "It just works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 14, 2022

Pros

The interface is easy to understand and navigate. It does exactly what it is advertised to do.

Cons

The lack of a mobile app means I am stuck with the website. This is not a big deal but the flexibility would've been nice. There is also no option for a expedited deposits for rent payments, I still have to wait a few days.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reasons for choosing Azibo

It is free!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your review, Lucky! Happy to hear you've had a great experience with us so far!

PF

Preston F.

Owner

Real Estate

### "Great but needs work"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 14, 2022

Pros

Free for rent collection. Lets me manage many tenants easily.

Cons

Mobile site has flaws. Tenants have hard time contacting customer support. Hard to find what you need on the site, ux needs improvement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your feedback Preston. Creating a great tenant experience is a high priority for us. We are in the process of releasing many new features and U/X improvements that will be released in the coming months.

DW

Daniel W.

Property owner

Real Estate

### "Great product for small landlord"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2022

Pros

I own two rental properties and azibo let’s me collect rent easily and my tenants love it.

Cons

No cons, customer support is very responsive and implemented some features in product I was looking for like partial rent payments

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thanks for your review, Daniel! We take customer feedback at heart and were glad to roll out the requested feature around partial rent payments!

BK

Brandon K.

Owner

Real Estate

### "Good Value for the Money"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

Super good experience so far, the customer service is fantastic. Any minor issues I've had have been handled quickly and effectively.

Pros

I like the clean and simple layout and function of the site. Its user friendly format is great.

Cons

Sometimes the site is too simple and lacking basic functions like the ability to increase rents each year and edit monthly payments with notes showing what credit and debits are for.

Reasons for choosing Azibo

cheaper, and user friendly format

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thank you for your feedback, Brandon. We will pass along the feedback to our product team and work towards making Azibo even better for landlords.

DL

Datren L W.

Owner

Real Estate

### "Ease of Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 14, 2022

Pros

Ease of use and accounting / tracking of rents

Cons

No mobile app to incorporate. All else works nicely.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Thank you so much for the positive review! We are happy to hear that you are enjoying the platform!

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