# Textr Team Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Textr Team Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/250956/TextrTeam --- # Textr Team Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Textr Team ## What is Textr Team? Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more. ## What is Textr Team used for? [VoIP](https://www.capterra.com/voip-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Textr Team?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://textrapp.com&name=Textr Team) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textr Team 4.3 (6) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $10 Per Feature, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.3 (3,603) Value For Money 4.5 (6) Value For Money 4.2 (2,657) Customer Service 4.7 (6) Customer Service 4.3 (2,766) ## Textr Team alternatives [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Monitoring 3.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Chat/Messaging 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Contact Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information IVR 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Textr Team 28 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Send messages, notifications, or documents to an entire customer base at the same time Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Access names, contact information, and roles of employees in a centralized repository Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Send messages via SMS Turns text into natural sounding speech Computer-based system that allows users to send and receive voice messages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.5 (6) Free Trial Basic $10.00 Per Feature,Per Month Value for money 4.5 (6) 4.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(4) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MP Maxine P. Business Manager Government Administration ### "Textr Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2024 I love it! The team likes the idea of not having to leave their personal numbers for customers to communicate with. It's quick and easy. Pros It's so easy to make a normal part of Operations Cons You cannot import contacts from other apps Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Richard M. Apartments Services Real Estate ### "Nice review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2023 I lover everything about it and I wish i can using this forever to communicate in my business line Pros Very fast and easier for communicating and also very easier to use on the web Cons Easier to use and also easier to teach others Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kara T. Independent contractor Hospitality ### "Review free trial " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 24, 2022 Pros Free to try out all services that may be used in purchased version Cons I really could not find anything that I didn’t like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We're thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers! VJ Victor J. Sr ingeniero Transportation/Trucking/Railroad ### "No pues excelente " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 8, 2022 Es genial maravilloso quiero usar todo el día me encanta el servicio Pros Fácil integración a nuestros sistema como fácil manejo y administración para nivel administrativo Cons Muy fácil de usar y cómodo sobre todo ala hora de usar en nuevos usuarios es muy comodo Reasons for choosing Textr Team Por su sencillez Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We're thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers! RW Rachel W. Sales Retail ### "Amazing quality for the price " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Amazing experience highly recommend! Pros Has all the features I needed to get my company running smoothly Cons No complaints , has done amazing things for me in the customer service aspect of my business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We're thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers! FE Fanny E. None Cosmetics ### "Very easy " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2022 Very good, I thought it sounded more complicated than it actually is Pros It’s super Easy to understand. And once you get going it’s a no brainer Cons The quality of the calls, I use wifi and still it’s lagging Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your feedback! We're thrilled to hear that you can easily handle with the app, and we will make it better in terms of call quality! If your issue hasn't been solved yet, please contact our customer service at support@textrapp.com. We're happy to help you there! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)