--- title: "Textr Team Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Textr Team Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/250956/TextrTeam/" page_type: "product" language: "en" --- # Textr Team Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Textr Team ## What is Textr Team? Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more. ## What is Textr Team used for? [VoIP](https://www.capterra.com/voip-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Textr Team?[Manage this product listing](https://www.g2.com/products/textr-team/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textr Team 4.3 (6) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $10 Per Feature, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.6 (1,769) Value For Money 4.5 (6) Value For Money 4.6 (1,519) Customer Service 4.7 (6) Customer Service 4.7 (1,538) ## Textr Team alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157853/JustCall/) ## FAQs about Textr Team Overview ### What company size and specific industries is Textr Team built for? Textr Team is designed for small and midsize businesses that need an all-in-one communication solution. It fits companies looking for local and toll-free phone numbers, a lightweight CRM, and team collaboration tools, rather than organizations tied to a specific industry. Features and Usability ### What are the key features of Textr Team? Textr Team includes multi-channel communication features such as VoIP, SMS messaging, live chat, and chat/messaging, along with calling tools like call logging, call monitoring, call recording, call transfer, caller ID, and voicemail. It also offers contact management, CRM, workflow management, alerts/notifications, and an API. Getting Started and Support ### What training and onboarding options does Textr Team offer? Textr Team provides documentation to help teams get started. Documentation gives users written reference material for setup, feature guidance, and step-by-step checking as needed. No other training formats are listed in the catalog data for Textr Team. Getting Started and Support ### What customer support options does Textr Team offer? Textr Team provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is described in catalog terms only, with no reviewer feedback available to indicate response speed, helpfulness, or recurring issues. ## Features AI summary Based on 2,539 VoIP reviews According to Capterra reviewers, these are the VoIP features buyers prioritize most when evaluating a solution: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) Textr Team includes other capabilities that Capterra reviewers also consider important, such as **Mobile Access** (**56%**) and **Chat/Messaging** (**54%**). These features give teams flexible communication options across devices and support faster day-to-day collaboration, helping businesses stay connected and respond more efficiently. Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Chat/Messaging 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Alerts/Notifications 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Monitoring 3.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Contact Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Textr Team 28 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - SMS Messaging: Send messages via SMS - Text to Speech: Turns text into natural sounding speech - Voice Mail: Computer-based system that allows users to send and receive voice messages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.5 (6) Free Trial Basic $10.00 Per Feature,Per Month Value for money 4.5 (6) 4.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(4) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MP Maxine P. Business Manager Government Administration ### "Textr Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2024 I love it! The team likes the idea of not having to leave their personal numbers for customers to communicate with. It's quick and easy. Pros It's so easy to make a normal part of Operations Cons You cannot import contacts from other apps Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RM Richard M. Apartments Services Real Estate ### "Nice review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2023 I lover everything about it and I wish i can using this forever to communicate in my business line Pros Very fast and easier for communicating and also very easier to use on the web Cons Easier to use and also easier to teach others Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KT Kara T. Independent contractor Hospitality ### "Review free trial " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 24, 2022 Pros Free to try out all services that may be used in purchased version Cons I really could not find anything that I didn’t like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We're thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers! VJ Victor J. Sr ingeniero Transportation/Trucking/Railroad ### "No pues excelente " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 8, 2022 Es genial maravilloso quiero usar todo el día me encanta el servicio Pros Fácil integración a nuestros sistema como fácil manejo y administración para nivel administrativo Cons Muy fácil de usar y cómodo sobre todo ala hora de usar en nuevos usuarios es muy comodo Reasons for choosing Textr Team Por su sencillez Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We're thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers! RW Rachel W. Sales Retail ### "Amazing quality for the price " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Amazing experience highly recommend! Pros Has all the features I needed to get my company running smoothly Cons No complaints , has done amazing things for me in the customer service aspect of my business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We're thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers! FE Fanny E. None Cosmetics ### "Very easy " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2022 Very good, I thought it sounded more complicated than it actually is Pros It’s super Easy to understand. And once you get going it’s a no brainer Cons The quality of the calls, I use wifi and still it’s lagging Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Thank you for your feedback! We're thrilled to hear that you can easily handle with the app, and we will make it better in terms of call quality! If your issue hasn't been solved yet, please contact our customer service at support@textrapp.com. 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